Mount Lofty House 5 つ星

トリップアドバイザーの評価 4.9/5 1,309 件のレビュー

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1 Mawson Drive, 5152 CRAFERS, オーストラリア

説明

ホテルのその他の情報

  • Only 15 minutes from Adelaide CBD in the heart of the Adelaide Hills

  • Luxurious Gatekeepers Day Spa

  • Experience one of the state's top dining experiences at Hardy's Verandah Restaurant.

  • Discover the history of Mt. Lofty House and our beautiful grounds.

  • Breathtaking views over the Piccadilly Valley.

当ホテルの客室

ホテル所在地

Mount Lofty House

1 Mawson Drive
5152 CRAFERS
オーストラリア

GPS:-34.986628, 138.70944

電話番号
ファックス +61 8 8339 5656

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

HARDY'S VERANDAH RESTAURANT

Built in 1852 for Arthur Hardy, the house was his summer residence, but it also became a venue for the most lavish parties. Today, the space has been transformed into SA's top restaurants true to the house's tradition of refinement, elegance and opulence.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

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トリップアドバイザーの評価  4.9/5  1,309 件のレビュー

2025エクセレンス認証

Quality and luxury - a simply fabulou experience.

トリップアドバイザーの評価 5.0/5

Mark E トリップアドバイザー認証口コミ

We started our stay with the afternoon high tea - impeccable service and quality. Which was matched with the quality of the room, dinner, drinks and overall experience. This is a truly luxurious hotel, and we have already rebooked for a long weekend this winter. Simply fabulous.

Fabulous experience

トリップアドバイザーの評価 5.0/5

Bella49Whisper ファミリー - トリップアドバイザー認証口コミ

A beautiful traditional hotel in a fabulous location with lots of character and charm. Amazing food and wine and overall a wonderful experience.

Excellent retreat in the Adelaide Hills

トリップアドバイザーの評価 5.0/5

TangmereMike トリップアドバイザー認証口コミ

We had an absolutely fantastic time staying at Mount Lofty. The location was stunning and the quality of service was outstanding. The quality of food and drink at the Verandah Restaurant and Marthas Restaurant were first class. Staying here was a real highlight in what was an excellent trip to Australia. Many thanks to all the staff there !

Dear TangmereMike, Thank you for your wonderful review. We’re thrilled to hear that your stay at Mount Lofty was a highlight of your trip to Australia. It is wonderful to read that you enjoyed our stunning location and that our team’s service made such a positive impression. We’re also delighted that your dining experiences at the Hardy's Verandah Restaurant and Martha Hardy's were first-class. Our chefs and restaurant teams will be so pleased to hear your kind words. Thank you again for taking the time to share your experience, and for recognising our staff. We hope to welcome you back to Mount Lofty on your next visit to Australia. Kindest regards Christopher and the Mount Lofty Estate Family

Fabulous short stay

トリップアドバイザーの評価 5.0/5

Sandra H トリップアドバイザー認証口コミ

We had a wonderful 3 days at Mt Lofty, our first time staying in the Adelaide Hills. What a spectacular location and gorgeous hotel. We were warmly welcomed and felt instantly relaxed and ready for a great stay. Terrific breaks fast each morning. Lovely lying by the pool and strolling around the garden. Room was a little small but it had a terrific bath, so I was very happy! Staff were fabulous - profesional, friendly and super helpful. Look forward to returning.

Dear SAH123_10, Thank you for sharing your wonderful review. We’re delighted to hear that your first stay in the Adelaide Hills was such a memorable experience. It’s fantastic that you enjoyed our spectacular location, relaxing atmosphere, and delicious breakfasts each morning. We’re also glad you were able to make the most of the pool, gardens, and that your room’s bath added a special touch to your stay. Our team will be thrilled to hear your kind words about their service. Providing a warm, professional, and personalised experience is very important to us. I hope it isn’t too long before we are welcoming you back to South Australia and Mount Lofty Estate. Kindest regards Christopher and the Mount Lofty Estate Family

Very disappointing!

トリップアドバイザーの評価 2.0/5

186338Chris1966 トリップアドバイザー認証口コミ

We booked the hotel as we were told it was one of the best hotels in South Australia. Unfortunately I cannot agree. It was very disappointing and I wouldn’t want to stay there again. When we arrived we were given a garden view room which unfortunately meant the only things on view were us. There was no privacy as it only had thick curtains which we had to close most of the time so there was really no point being up in the beautiful Adelaide Hills. We asked to move and offered to pay but were told though we were staying for five nights we could only move for the last night so we didn’t bother. Also when we arrived my Wife requested a spa treatment but we were informed that there was no availability until the day we were leaving so that didn’t work. Next we asked if there was a hotel car to take us to some places we’d like to visit. They said there is one but it isn’t for you and can only be used by Sequoia guests so we had to rely opinion rather unreliable taxis who clearly didn’t want to make the journey up into the hills. This was a pain but also rather expensive so make sure you have a healthy taxi budget if you are staying and don’t have your own car. Finally, the restaurant. It’s was awful! We were told the only time we could book was 6.00pm on our final night and though we were there at exactly 6 we were ignored until 6.30 when they finally asked us what we’d like to drink. It didn’t get any better, each course took half an hour to come, which is a long time with a tasting menu and though the first few courses were very nice the meat courses were cold and we gave up. We didn’t wait for the for the desert courses as it was already 9.30pm and we really didn’t want to wait another couple of hours to finish as we had a flight in the morning. No one seemed to care about this, and that really sums up Mount Lofty House. It’s a nice historic building but it lacks any feeling of warmth or welcome. The staff are nice enough but you alway feel as though you are doing them a favour by being there and guests are really rather annoying! My tip, if you are thinking of spending the money to stay here, don’t. If you are attending a wedding or a party it’s a beautiful venue but it’s not a place for a holiday.

Dear Christopher, Thank you for taking the time to share your feedback. We are truly grateful you chose to stay with us, and I am very sorry that your experience did not reflect the exceptional hospitality we aim to provide. Regarding your room, our team provided a complimentary upgrade on your first evening to ensure you remained in the same room for the full duration of your stay across two reservations. Our Piccadilly Garden Rooms each feature either a balcony or courtyard overlooking the estate gardens, a space many guests enjoy for quiet moments during their stay. I am sorry this did not meet your expectations for privacy and outlook. We were at full occupancy during your stay, which unfortunately limited alternative room options, and while an upgrade was available for your final night, I understand this was not suitable. For spa bookings, we reach out by email to encourage guests to reserve in advance, as our Gatekeepers Day Spa often fills quickly. I understand how disappointing it must have been that the available times did not align with your schedule. Mount Lofty Estate does not operate a complimentary guest vehicle, but we work with a professional chauffeur service to assist with touring the region. I am sorry this did not meet your expectations, and I can understand how frustrating taxi delays can be. Regarding your dining experience, I am very sorry that the pace of service during your evening did not meet the high standards we aim for. While your table was relocated to ensure your comfort and we offered to deliver the remaining dessert courses to your room, I understand you preferred not to enjoy this, given your early flight. Finally, I am sorry you felt a lack of warmth during your stay. Genuine hospitality is at the heart of what we do, and we regret that we fell short on this occasion. Your feedback is valued and will help us continue to improve. We hope to have the opportunity to welcome you again so you may enjoy the warm hospitality and unique charm that Mount Lofty House is known for.

との提携 TripAdvisor

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