イビス アデレード 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 3,793 件のレビュー

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ホテルのその他の情報

多様な目的に使用できるミーティング施設、活気溢れるバーとレストランを備えた当ホテルは、イベントやビジネスミーティングに最適です。交通の便に優れた市の中心部にあり、長い一日を終えた後のリラックスに最適です。

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ホテル所在地

イビス アデレード

122 Grenfell Street
5000 アデレード
オーストラリア

GPS:-34.924029, 138.604271

アクセスと交通機関

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敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

IBIS KITCHEN

レストランおよびバーは 1 階にあります。毎日のご朝食とディナーにご利用いただけます。当ホテルのバーは、食前酒、ご友人や同僚との集まり、一日の終わりに楽しむ夜酒に最適です。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  3,793 件のレビュー

トリップアドバイザーの評価  4.5/5  1,959 件のレビュー

2023エクセレンス認証

As always, good stay

トリップアドバイザーの評価 5.0/5

Silvia O トリップアドバイザー認証口コミ

We have stayed here 3 times now and every time the experience has been very good. Friendly and helpful staff, perfect location in Adelaide and modern rooms that have everything you need for a few nights stay. If you are looking for a reasonably priced hotel option in Adelaide, the Ibis is the place to stay.

Excellent Stay

トリップアドバイザーの評価 5.0/5

4ThWaller トリップアドバイザー認証口コミ

I was visiting Adelaide and I booked this hotel due to it's very central location and good price. On arrival I was most impressed as I was checked in smoothly and my early check in which I paid for was honoured. As I had arrived in the morning after a long flight and didn't want to spend the entire morning wandering around when I was tired. Also the room was very comfortable, the wifi was of excellent quality and the staff were very helpful to my needs. I would more than happily stay here again should I ever revisit Adelaide

Dear 4ThWaller, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us and I am thrilled that the team looked after you well, especially after a long flight! We all know how exhausting those can be... Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay even more special. Sincerely, Daria Felde Hotel Manager ibis Adelaide

100 out of 100. Absolutely perfect.

トリップアドバイザーの評価 5.0/5

Carstens_Welt Solo travel - トリップアドバイザー認証口コミ

Absolutely perfect... Totally amazing: Super friendly staff at reception, beautiful and perfectly cleaned rooms, nice upgrade due to Accor Platinum Membership (awesome corner room on 15th floor), great breakfast, perfect location. And: parking! You pay per exit, meaning for a fixed amount you can park as long as you want (totally unbelievable, but true!). I wish all Accor hotels in Australia were as good as Ibis Adelaide.

Dear Carstens_Welt, We are so very grateful for your kind and lovely feedback! I will ensure to share it with the entire team as it will mean a lot to them. As always, we look forward to seeing you in the near future. Sincerely, Daria Felde Hotel Manager ibis Adelaide

Terrifying Breach of Security – Appalling Lack of Accountability

トリップアドバイザーの評価 1.0/5

Seashellee ビジネス - トリップアドバイザー認証口コミ

As a solo female business traveler, my stay at Ibis Adelaide on the night of the 24th September 2024 was an absolute nightmare. While I was asleep, two men were given access to my room by the hotel staff due to an unforgivable error. I was naked and asleep, only to be awoken by these strangers entering my room. This severe invasion of my privacy has left me feeling terrified, vulnerable, and deeply shaken. Despite the gravity of this shocking security breach, the hotel’s management has done nothing to adequately compensate me for the emotional trauma or the loss of a full day’s work, as I was unable to function due to no sleep and the distress. Offering a one-night refund is a disgraceful and insulting response to such a serious incident. Safety and security are fundamental when staying at any hotel, and Ibis Adelaide has demonstrated a complete failure in both. Their lack of accountability and refusal to properly address this situation is unacceptable. I would strongly advise anyone, especially solo travelers, to avoid this hotel at all costs.

Dear Seashellee, Thank you so much for sharing some feedback on your experience with us, As I have mentioned in our direct communications, we are all terribly sorry for the error made by the team, who were having some difficulty using our new operational system. The other guest immediately backed out of the room the second they realized it is occupied and our Duty Manager offer you an alternative room straight away so you can feel more at ease during the night. We take these matters very seriously and have re-trained the team to ensure this technical error does not occur again in the future. Once I have been notified of the incident I offered you a full accommodation refund as I believe it is only right that we do not charge you anything for the stay due to the stress caused. I am sorry that you do not feel that to be a fair solution and that you wish to have further monetary compensation beyond any expense incurred at the hotel. Once again, please allow me to extend my sincere apologies for the stress caused and I appreciate you sharing your honest comments. Sincerely, Daria Felde Hotel Manager ibis Adelaide

Great hotel right in the city

トリップアドバイザーの評価 5.0/5

paradisevalleyl1 Solo travel - トリップアドバイザー認証口コミ

Great hotel right in the city. Comfy bed . A really great breakfast with fruits yoghurs t as well as a fully cooked choice - very reasonably priced. Very helpful staff. The dining area at night is very dark- needs better lighting. Very easy to walk to nearby restaurants and tour operators will pick you up from here.

Dear Paradisevalleyl1, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us, although I am sorry if the ambient lighting in the Bar was a tad too dark. Should you decide to come to Adelaide again, please contact us directly and let us know if there is anything we can do to make your stay more special. Sincerely, Daria Felde Hotel Manager ibis Adelaide

との提携 TripAdvisor

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