プルマン アデレード 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,765 件のレビュー

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16 ヒンドマーシュ スクエア, 5000 アデレード, オーストラリア

説明

ホテルのその他の情報

  • 屋内プール、スパ、サウナ、フィットネスセンター。

  • コンシェルジュ、バレーサービス、バリアフリールーム、無料 WiFi をご利用いただけます。

  • 新しく改装されたスイートからは、ハインドマーシュスクエアとアデレードヒルズの景色を眺められます。

  • 最上階にあるコンファレンスフロアでは、アデレードヒルズを一望できます。

  • CBD（中心業務地区）に位置する好立地で、ショップ、飲食店、国立ワインセンターなどから歩いてすぐです。

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ホテル所在地

プルマン アデレード

16 ヒンドマーシュ スクエア
5000 アデレード
オーストラリア

GPS:-34.9233, 138.6065

電話番号
ファックス +61 8 8206 8800

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

PARC Brasserie & Bar

PARC offers the European bar & brasserie experience with the flavour of Europe. Our menu offers a variety of European options which will provide an experience that matches those offered on the famous regions of Europe.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  3,765 件のレビュー

トリップアドバイザーの評価  4.3/5  2,413 件のレビュー

2025エクセレンス認証

The NOT so Executive Lounge

トリップアドバイザーの評価 1.0/5

99ania2019 トリップアドバイザー認証口コミ

We stayed at Adelaide Pullman for 1 night on the 27th of December, this was our Christmas present to each other. We treated ourselves with the Executive Lounge option. The check-in was lovely and the staff at reception were very helpful, explained about the Lounge, breakfast etc. We arrived at the Lounge at 5pm, there were already a few people in there. We went over to the bar where the drinks and food were served. I poured a glass of wine for my husband and I, only to be told that I am not to pour my own wine and go and sit down. I was taken aback, as every other lounge we have stayed in, we were able to pour our own drinks. We sat down with our drink, some time after we were offered a top up, we accepted and thanked Executive Lounge staff member, he didn't respond, he didn't speak to us at all, it is like we offended him with the pouring of our own drink when we first arrived. Things declined very quickly, if that's possible, we were completely ignored. He went out of his way to serve others but not us till last, he continued to be very curt, no smile, no polite chat. I went over to him when he was on his own and quietly asked him if I have done anything to offend him and asked him why he was being so rude towards us, specifically me. He didn't really have an answer for me, except to say that he isn't talking to me because I am on my phone. I said to him that when he approaches us, I make sure to put the phone down and I always thank him and he cant even answer with a "you are welcome". It was 6.45pm and he called last drinks, he went over to every single other person in the lounge except us. So we picked up our glasses and headed over to the bar area, I was just about to put my glass down when he snatched it from me and told me that I cant put the glass there (this is where the bottles of wine were and now empty food plates). He then reluctantly poured us the wine, once again, no your welcome, nothing. When my husband asked him why he was being so rude to me, he thought it would be appropriate to yell across the entire lounge "Get out of MY Lounge, you are not welcome and don't come back!". I was so shocked and embarrassed as obviously everyone in the room was staring at us. It was awful, obviously we got up and left. I burst into tears, thank goodness the Duty Manager was really lovely and apologetic. He assured me that he would take this up with the Lounge Manager. He assured me that this was not OK and would be dealt with accordingly. He did compensate us with a free dinner in their Restaurant. It was hard for me to eat as I was so upset. I didn't sleep very well and woke up with puffy eyes. It was awful to have to go to breakfast and face some of the people that witnessed that abuse. Upon checkout, we were refunded 1/2 of our money, a nice gesture to a degree but this doesn't change the fact that our entire evening and night were ruined. I can not understand why we were targeted by this man and what his reason was to unleash and abuse us. I did try to speak to the Duty Manager (different one from the night before) but unfortunately she was at lunch. I asked the reception staff to ask her to call me when she returns but 3.5 hours later, she still hasn't. What should have been a lovely get away, turned into an awful stay, I will never feel comfortable in staying there again.

Great family stay with standout service in the Executive Lounge

トリップアドバイザーの評価 4.0/5

Chalmersfam トリップアドバイザー認証口コミ

We stayed at the Pullman at the start and end of our recent trip to Adelaide. As a family of four with two older children, we booked interconnecting Superior rooms. While we didn’t receive an upgrade as Platinum members, the rooms were a decent size and worked well for our needs. The Highlights: • Executive Lounge: A huge shoutout to Boman. He was amazing and went above and beyond to ensure the chef prepared Coeliac-friendly options for me every day. • Breakfast: Generally very good with a great variety. • Location: As a former local, it was a great base for our first trip back staying in a hotel. Areas for Improvement: • Communication: Before our first stay, Guest Services proactively called to confirm our rooms. However, for the second stay, I couldn't reach the hotel. The number on the website rang out repeatedly when I tried to verify our interconnecting rooms. • The Balcony: We had a balcony room, but there was no furniture provided, which felt like a missed opportunity to enjoy the view. • Lounge Drinks: As a suggestion, we’d love to see a quality South Australian sparkling wine offered in the lounge rather than the cheaper French sparkling currently served. • Buffet Quality: Please keep an eye on the spinach at the salad/fruit bar; it was often a bit old or slimy. Despite the minor hiccups, we enjoyed our stay and will definitely be back.

Great location & Staff

トリップアドバイザーの評価 5.0/5

nousernamesleft6002 トリップアドバイザー認証口コミ

Great location. Lovely spacious, comfortable rooms. Great bathroom. Walk in shower and separate , large bath. Staff knowledgeable and really friendly/chatty particularly Tommy on the bar. Very informative about wine and delivery of wine in right way. Also Oscar the young concierge really helpful with local information, finding our about local dining for us tgen interested in seeking out our feedback afterwards Overall very pleasant stay in convenient location Restaurant menu limited but good quality. Breakfast good quality but bit overpriced at 45 dollars

Nice hotel but crap exec lounge

トリップアドバイザーの評価 4.0/5

katy35 トリップアドバイザー認証口コミ

2 nights, nice big clean room with balcony and pretty nice view, check in was fine although i had to remind them i had lounge access. The lounge was small and food was bad and i dont understand why - oily cold deep fried things and cheese and biscuits plus a couple of extremely ordinary looking savoury things - triangle of bread with cheese and a miniscule rectangle of ham and fruitloaf with a tiny grey smear of something on it. No sweets. Not joking it would have been better to just offer cheese biscuits nuts and chips. And the door was broken so they had to walk around and let people in from inside. Service and drinks were ok. Definitely not worth paying extra for. The other weird thing is the hotel has leased a couple of floors to the hospital so there is a regular flow of unwell people coming down the cordoned off elevator to smoke or sit outside. Very odd as its a 5 star hotel and no other sign that its there. Other than this a good stay. Breakfast was above average.

Come again!

トリップアドバイザーの評価 5.0/5

roundtheworld2019 トリップアドバイザー認証口コミ

A lovely, clean, modern, and quiet hotel in the heart of Adelaide. The airport bus stops practically right outside, the main shopping street is just around the corner, and the tram is a few minutes down the road. Nice room, small fitness and swimming area, and a coin laundry service. Excellent breakfast, nice and well-stocked bar, and consistently friendly staff. Would definitely stay again!

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 2,256 件のレビュー 8.5/10 サービス
  • 22 件のレビュー 7.5/10 インターネット
  • 786 件のレビュー 8.2/10 快適さ
  • 679 件のレビュー 7.3/10 清潔さ
  • 545 件のレビュー 7.8/10 朝食
  • 381 件のレビュー 5.8/10 お値打ち度

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