Novotel London Waterloo

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.838 ulasan

Jaminan Harga
Terbaik
Novotel London Waterloo - Image 1
Novotel London Waterloo - Image 2
Novotel London Waterloo - Image 3
Novotel London Waterloo - Image 4
113 Lambeth road, SE1 7LS LONDON, Britania Raya

Deskripsi

Keistimewaan hotel

  • 187 kamar tamu modern dengan kamar terhubung tersedia

  • Di London pusat dengan akses mudah ke tempat wisata

  • Saunarium untuk bersantai setelah seharian jalan-jalan

  • Bar & Restoran Hotel dengan hidangan internasional

Akomodasi kami

Lokasi hotel

Novotel London Waterloo

113 Lambeth road
SE1 7LS LONDON
Britania Raya

GPS:51.494861, -0.118287

Telepon
Fax +44 20 7793 0202

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

ELEMENTS RESTAURANT

Manjakan lidah Anda di Novotel. Nikmati berbagai masakan lokal dan internasional, sederhana namun autentik, dalam suasana santai. Untuk makan atau sekadar minum, restoran kami memiliki ciri khas yang hanya dapat Anda temukan di Novotel.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  1.838 ulasan

Peringkat TripAdvisor  4.0/5  3.992 ulasan

Little bit of shut eye needed.

Catatan Tripadvisor 4.0/5

ghy99 Solo travel - Ulasan TripAdvisor tersertifikasi

Having to attend another high powered meeting in London and therefore being able to escape the clutches of my older wife I revisited the Novotel . The proximity of Waterloo is just dandy . Breakfast staff are very welcoming but porridge should be available as should a nut mixture ,both of which are essential for lowering cholesterol. I didn’t like having to pay a deposit as though I may run off with the hairdryer. I do like the small gym. I would have liked welcome biscuits . My only gripe is that,parents with young children seem to frequent the hotel and it is challenging to sleep when the parents do not attempt to stop their progeny shouting on the corridors. I’m sure Legoland is great fun but I don’t want to be informed of this at ten thirty pm ! Ciao !

Dear Ghy99, Thank you for sharing your feedback. We're glad to hear you enjoyed the proximity of our hotel to Waterloo and that our breakfast staff made a positive impression on you. We also appreciate your suggestions regarding porridge and a nut mixture, which we will certainly consider for future menu offerings. We understand your concerns about the deposit policy, and we apologize for any inconvenience this may have caused. Regarding the noise from young children, we sincerely regret that this affected your sleep, and we will look into ways to address this to ensure a more peaceful environment for all our guests. Thank you again for your valuable input, and we look forward to welcoming you back in the future. Best regards, Novotel London Waterloo

Be aware that they charge you extra after you check out without your notice !

Catatan Tripadvisor 1.0/5

cengizk921 Ulasan TripAdvisor tersertifikasi

It is totally unacceptable that hotel charged 50 GBP as room damage and cleaning fee almost after 1,5 hours we checked out and although we stayed as 2 +1 child we paid triple fee . Please be careful this hotel can use your credit card to charge their expenses as they did to us . Proof is attached.

Comfortable bed, quiet room poor shower

Catatan Tripadvisor 3.0/5

Charlotte B Bisnis - Ulasan TripAdvisor tersertifikasi

Polite staff Quick check-in and out Quiet room Comfortable bed slept quite well Poor shower really not powerful No hair conditioner No body lotion In a four star hotel expected better amenities Would use this hotel again but it wouldn't be my first choice I didn't eat in the hotel or drink in the bar so cannot judge these.

Dear Charlotte B, Thank you for taking the time to share your feedback. We’re glad to hear that you had a smooth check-in and check-out experience, and that you enjoyed the quiet room and comfortable bed during your stay. We sincerely apologize for the inconvenience you experienced with the shower and the lack of certain amenities. Your comments are very important to us, and we will certainly look into improving the water pressure in the shower and reviewing our amenities to ensure they meet the expectations of all our guests. We truly appreciate your feedback and would love to welcome you again in the future. Warm regards, Novotel London Waterloo Team

No sooner arrived no sooner wanted to leave!!! Unfriendly for family except if you want your family Holiday turn crisis

Catatan Tripadvisor 1.0/5

Amély T Ulasan TripAdvisor tersertifikasi

No sooner arrived no sooner wanted to leave!!! If you are a family of 5 do not book this hotel which is not kids friendly at all!!! And proposed separated 2 bedrooms, with Little 3 children who can not sleep alone when the 2 rooms are not twins but separated by others clients’ bedrooms!!! I never see that!!! We used to travel with our 3 kids and we never, never knew this situation !!! Even the e-mail i sent to the hotel before our Check in! Even when you arrives very early in the morning and Asked especially for communicated rooms ( before the Check out of rooms … so easy for the staff to organise the availability …) and asked again and again all day!!!! The perfect 10 years birthday of my first kid we hope, is turning to a nightmare with family crisis!!! My husband is sleeping alone and me I sleep in the middle of my three kids with no place at all, no confort!!! « It is like this! »That’s the answer!! And no availabily all around hotels!!! In adition, rooms are not so clean, no attention at all !!!

Lovely hotel, friendly staff, great room... Appalling breakfast

Catatan Tripadvisor 3.0/5

Jason L Bisnis - Ulasan TripAdvisor tersertifikasi

The hotel was great, but the breakfast was horrendous. I arrived before 7am, so less than 30 mins before breakfast started. I decided to treat myself to a non-health breakfast, but the bacon, sausages and beans were all stone cold. They were under heat lamps, but didn't make a difference. Also they had the cheapest, reconstituted orange juice.. Not at all the breakfast to start you day with

Dear Jason, Thank you for your feedback. We are delighted to hear that you found our hotel, staff, and room to your liking. We sincerely apologize for the disappointment you experienced with the breakfast service. Your comments are valuable to us, and we will address this matter with our team to ensure a better experience for our guests in the future. We appreciate your constructive feedback and hope to have the opportunity to welcome you back for an improved stay. Warm regards, Novotel London Waterloo

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.261 ulasan 9.3/10 Lokasi
  • 1.338 ulasan 7.2/10 Kamar
  • 1.292 ulasan 8.2/10 Pelayanan
  • 19 ulasan 7.1/10 Internet
  • 802 ulasan 7.1/10 Sarapan
  • 609 ulasan 6.8/10 Kebersihan
  • 603 ulasan 7/10 Kenyamanan
  • 399 ulasan 5.1/10 Makanan

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