Novotel Bangkok Bangna

Wonderful service by Chef Kiattisak. It was my first time to visit Novotel Bangna as we wanted to go Thai Tiew Thai event there. So we have a chance to dine breakfast there which we can say that it is very delicious and very impressive especially to meet Executive Chef Kiattisak who was in charged there and oversee the overall breakfast. He did not only greet us but also another guest to check everything and asked our comment on the breakfast for the improvement. He has the excellent service oriented. Beside that the quality of foods are very good and worth to experience there. If I have a chance, certainly we will come back to visit. I strongly recommend eveyone to come here for breakfast. Thank you very much Chef :)

I was very impressed by the staff especially Mickey.She was very friendly, helpful, always smiling. Never hesitate to help me. The food was good. Room clean and a good atmosphere. Certainly I will come back to your hotel .

It is but a hotel, does not really feel welcome or at ease. The room either is too hot or cold. The blanket is too thick so asked for a thinner blanket or just the cover, they sent me towel. Their English at the reception can be better. The location is not near any shopping mall and staff advise not to walk out, due to construction of the train

If I counted correctly, when excluding the Ibis and Ibis Styles properties, Accor has 28 hotels in Bangkok and I believe on average the cheapest of those is Novotel Bangna. A big reason for the low price is that the hotel is almost not in Bangkok: it’s only one kilometer from the border of Samut Prakan therefore not close to Bangkok city center. On that reason alone it might be a non-starter for many guests but for budget-minded people who have a reason to be in this area (or simply want to save money) then I found that this hotel has some positives. I booked the entry level room and received a +2 upgrade as Accor Diamond to the Executive room type which is one short of the suites. This room type is the same size (32 sqm) as the standard and superior room types, but I was told by staff that the main difference is in the design of the room. I wish the upgrade had been to a suite, but for a hotel where there is not much competition in the surrounding area I am not as quick to criticize as for hotels located less than 500 meters away from 10+ other chain hotels who generously upgrade elites to suites. The room was not fantastic but for a price which can be in the range of 1000-1300 THB per night, I thought it was good for what it was including a walk-in shower with glass wall and the rest was clean and functional. There was a welcome letter in the room waiting for me along with a fruit bowl in the mini-fridge and some cookies. With the rebound in post-covid travel some hotels in the city center are quite busy especially some executive lounges have become unpleasant. In contrast Novotel Bangna does not have a lounge but they provided Platinum+Diamond happy hour in the hotel bar which was very quiet when I went there so I felt this hotel gave me a peaceful environment which I do not find elsewhere at the moment, thanks to the (remote) location of the hotel which does not attract mainstream tourists. I could choose food from a set menu; the drink list was lacking wine but at least it had cocktails so not a poor happy hour by any stretch of the imagination considering it’s the least expensive Novotel in the city. Breakfast in the morning was equally peaceful and pleasant. The dishes were not luxurious but of acceptable quality for a Novotel and the spread was good as well. To complete the all-around solid offering of this hotel, wifi was faster than the vast majority of other hotels in Bangkok with speed of 120 Mbps. Overall I found very little to complain about this hotel. I wish they were proactive on suite upgrades but considering the lack of hotel chain competition in that part of the city I can compromise. I got a quiet hotel for half of the price of many other Novotels so for anybody who does not mind this location or who has a particular reason to be there, Novotel Bangna is solid.

I stayed at the hotel for a night since it’s very close to my meeting place. The room rate I had included the breakfast; their breakfast buffet has selections of Asian breakfast, egg station, bakery section, fruits and salad corner which is pretty much enough. However, I was very pleased with the service and the sincerity I had from K.Game ( the lady who worked at the breakfast outlet) and I am truly thankful her quick witted eyes; when I was about to walk out from the outlet K.Game who was just about the clear my table turned and spotted that my skirt was slowly ripping in the middle of my back, she smoothly sneaked to my side and told me about it. If she was too shy or just ignored the problem that I didn’t even notice I would have gone to the meeting in shame. So thank you very much K.Game!