Mövenpick Hotel Auckland 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 3.065 görüş

En iyi fiyat
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Mövenpick Hotel Auckland - Image 1
Mövenpick Hotel Auckland - Image 2
Mövenpick Hotel Auckland - Image 3
Mövenpick Hotel Auckland - Image 4
8 Customs Street East, 1010 AUCKLAND, New Zealand

Açıklama

Otel ekstraları

  • BODA restaurant & bar with harbour and city views

  • Chocolate Hour for Guests

  • Downtown location next to Commercial Bay shopping

  • Seven contemporary conference spaces

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Otelin konumu

Mövenpick Hotel Auckland

8 Customs Street East
1010 AUCKLAND
New Zealand

GPS:-36.844596, 174.767113

Telefon
Faks +64 9 307 3739

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  3.065 görüş

TripAdvisor Derecesi  4.5/5  882 görüş

2024 mükemmeliyet sertifikası

Good hotel in the city

Tripadvisor puanı 4.0/5

UpperCapeResident Couples - TripAdvisor onaylı yorum

Compact but clean and comfortable down town hotel. Bathroom was tightly packed but shower head had excellent water pressure and soothing on tired body. Night light was missing and desired few type C outlets for newer phones but rooms are modern. Ambiance is cozy with a stuffy toy and marble lions at entrance. Breathtaking view of Auckland and plenty of choice for breakfast on 13th floor.

Kia ora UpperCapeResident, Thank you for your review. Sorry we couldn't get the the full 5 stars from you but very happy to hear you enjoyed your stay. All the best for the rest of the year. Ngā mihi Sean Slattery General Manager

Very nice hotel

Tripadvisor puanı 4.0/5

MMTourer TripAdvisor onaylı yorum

Great location. Great staff. We arrived early and left baggage at the reception. Very good view of the harbor area from 13th floor restaurant. We had drinks and appetizers there. The wait staff were welcoming and nice. Hotel is somewhat old. However was comfortable.

Kia ora MM Tourer Thank you for your review. Great to hear you enjoyed our location and restaurant. Our team prides themselves on service and wonderful to also hear such glowing praises about them. We hope to see you again in the future. Ngā mihi nui Sean Slattery General Manager

Worst Service Ever

Tripadvisor puanı 1.0/5

Julia P TripAdvisor onaylı yorum

This hotel has no business claiming it’s a five-star accommodation. Upon arrival, no form of identification was checked. Not my passport or even the card I used to book the reservation. When I questioned the hotel about this later, they said it was because I prepaid for the hotel. It’s not reassuring to know that anyone could’ve been given my reservation and access to my room that I already paid for. In addition, my partner and I were handling four luggages, and we weren’t even offered help up to our room. The room was not impressive at all. The queen bed was uncomfortable, and I could hear all the street noise from outside. In addition, the rug was old and the linens were rough. There were scuffs on the wall, and the sink was scratched up. This definitely wasn’t what I was expecting from a so-called luxury hotel. On the second day of my stay, my partner was feeling sick, and we asked the hotel if there was a spot to heat up some of our food. It took twenty minutes for the front desk to answer their phone, and they told us we could heat up our food on the thirteenth floor. When we got to that floor, we were questioned what kind of food we were heating up. The workers were disdained that we wanted to heat up Filipino food. They said we couldn’t heat up our food there due to regulations, but they could give us plates and cutlery to eat with. We gladly accepted and started eating our leftovers in the dining area. Another worker then came over to us and yelled that we couldn’t eat in that space and we had to take the food back to our room. I asked if we could take the desserts that were given out as part of their free chocolate hour back to the room with us and I was met with a resounding no. I understand there are certain regulations, but there’s no need to be rude about it. When I brought my complaints up to the deputy manager, he said that I only had these complaints because I’m American. My nationality has nothing to do with me expecting cordial and respectful service. Housekeeping was also slow, but Elli provided great turnover service. That and the location are the only good things about this hotel. Save your sanity and book a room at the Four Points by Sheraton in Auckland. They provide exemplary service and secure accommodations.

Kia W9759CSjuliap We sincerely apologize for the negative experience you had at our hotel. Your feedback is invaluable to us as we strive to improve our services. We understand your concerns regarding the check-in process and security measures. We assure you that we do not discriminate against any guest, regardless of their nationality. Our goal is to provide a safe and comfortable stay for all our guests. We will review our check-in procedures to ensure that all guests feel secure and welcomed. Regarding the room condition, we apologize for the discomfort and inconvenience caused. We will investigate the issues you raised, including the bed comfort, noise levels, and room cleanliness. We will take immediate steps to address these concerns and improve the overall guest experience. We also apologize for the inconvenience you experienced with the food heating request. We understand that it can be frustrating when your needs are not met promptly or respectfully. Our staff have been trained to ensure that all guests are treated with courtesy and respect, regardless of their background or dietary preferences. We appreciate your feedback on the housekeeping service. We are glad to hear that Elli provided excellent service. Thank you again for sharing your experience. We hope to have the opportunity to provide you with a more positive experience in the future. Ngā mihi nui Sean Slattery

Stay with colleagues

Tripadvisor puanı 5.0/5

Drew3434 İş - TripAdvisor onaylı yorum

Was in Auckland for work with colleagues and we booked and stayed at the Mövenpick and was great. The rooms were well appointed and the stay were very helpful and the amenities are great as well

Kia ora Drew, Thank you for your fantastic review and great feedback. We do hope you and your work colleagues stay with us again in the future. Ngā mihi nui. Sean Slattery

Overrated?

Tripadvisor puanı 4.0/5

Molly M TripAdvisor onaylı yorum

This hotel comes out as a bit pretentious and aspirational and as such overpriced. It is fantastically located Downtown Auckland so position wise it is extraordinarily great. Rooms clean, comfy beds and pillows front desk attentive and service-minded. Dining room experience was however an utter letdown. Staff running, lack of attention to details not responding well on issue with food (we were very discrete) snotty at afternoon chocolate hour etc let our otherwise excellent stay in Auckland somewhat down. Would we stay again not sure about that.

Kia ora mollym Thank you for your review. It seems we definitely dropped the ball in terms of service on your stay, the team up in Boda always strive for excellent service. I do believe it was a one off with the team however I will speak to the F&B manager to look into this. Thank you for sharing as we always strive to make improvements. We would love to have stay with us again and please contact me directly should you decide to give us another chance. Ngā mihi nui Sean Slattery Email: sean.slattery@movenpick.com

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Auckland şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.