Novotel Wollongong Northbeach 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.3/5 3.427 Bewertungen

Novotel Wollongong Northbeach - Image 1
Novotel Wollongong Northbeach - Image 2
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Beschreibung

Hotel-Extras

  • WIFI, Kabel-TV, viele Zimmer mit Balkon

  • Beheizter Außenpool, Fitnessstudio, Sauna

  • Restaurant mit Büfett oder Speisen à la carte, Terrasse mit Meerblick

  • Große Lobby Bar, Snackbar Pepe's am Strand

  • Kostenloser Bus in die Stadt für Einkäufe oder Restaurantbesuche

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Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Australien

GPS:-34.414486, 150.900293

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere nicht erlaubt
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

WINDJAMMERS RESTAURANT

Das Windjammer ist für sein umfangreiches, tägliches Angebot à la carte und Büfetts zum Frühstück sowie Abendessen bekannt. Freitag- und Samstagabend werden Meeresfrüchtespezialitäten angeboten. Meerblick und Sitzplätze im Innen- und Außenbereich.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.3/5  3.427 Bewertungen

TripAdvisor-Gesamtwertung  4.0/5  1.196 Bewertungen

Outdated, old and not worth the $$$

Note Tripadvisor 3.0/5

Thelly76 Paare - Zertifizierte TripAdvisor Bewertung

The common areas of the hotel are great! Newly renovated with a relaxing vibe. But the rooms are terrible for the price you pay. Rundown hallways, and badly maintained guest rooms bring the place down a lot! Definitely not worth the $400+ rooms rate per night. Feels like Novotel knows there is no competition in Wollongong and haven’t bothered to even try and update the rooms.

Dear Thelly76, Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. We are saddened that your experience did not meet your expectations; please allow us to express our sincerest apologies. While we’re pleased to hear that you enjoyed our newly renovated common areas and the relaxing atmosphere, we’re truly sorry to learn that your experience with our guest rooms did not meet expectations. We understand that room quality is a key factor in your stay, and we appreciate your honest comments. Please know that we are continuously working on improvements, and guest feedback like yours helps us prioritise future upgrades. We appreciate your time and hope to welcome you back to Novotel Wollongong in the future to experience our ongoing improvements.

Lovely Location but beware of events

Note Tripadvisor 3.0/5

Jaz411 Zertifizierte TripAdvisor Bewertung

Nice hotel in a very lovely location. The beach and surrounds is definitely a draw card for this hotel. I had a great check in (Platinum Accor member), couldn't use the car park as it has varying height from 1.6-2m (my car needs 1.95 and above) but the gentleman on reception told us we could just use the disabled parking area just outside reception- as we were only there for 2 nights it wasn't an issue however if you were staying a week, it could have well been problematic. The room itself we lovely, clean and well presented with a beautiful view of the ocean. Beds so comfortable and the bathroom nice and spacious. We enjoyed the pool area - the water was freezing, even for January. The North bar is such a nice setting with good cocktails / food - we ate there both nights, as the other restaurant Pepe's doesn't offer Accor dining discounts and Palisade is a bit too upmarket to eat with 2 young children. One MAJOR issue I had though - which would possibly prevent me from staying again was a conference they were holding for Zoetis Animal Company - they appeared to have a 3 day meet and on the last night held an event in the ballroom.... usually wouldn't be a problem for in house guests EXCEPT the hotel allowed them to have a DJ kick off in the North bar at 9pm on a Wednesday night (the North bar is directly below all of the ocean facing rooms) - this went on until early hours of the morning, which I'm sure the whole of the hotel could hear. When you're expecting to wake at 5.30am for an 8hr drive home, being woken by super loud doof music and drunks screaming, walking up & down hallways carrying on was not ideal. If the DJ had of been placed in the ballroom - I'm sure the noise would not have been such an issue. Very poor form on the Hotel's part though and the reason it only gets 3 stars from me.

Dear Jasmine, Thank you for your feedback and sharing your concerns following your stay at Novotel Northbeach Wollongong. We deeply regret that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel Northbeach we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues you raised and prevent future occurrences. Your feedback is invaluable to us and has been shared with our leadership team to help improve future experiences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Novotel Team

Not worth it

Note Tripadvisor 2.0/5

Sam S Zertifizierte TripAdvisor Bewertung

After paying 5 star rates the hotel is 3 star at best. They have a monopoly on the area so they can charge whatever they want. We have stayed at this hotel once a year for the last 4 years and it keeps on getting worse. The hotel rooms are deteriorating fast with broken curtains and old furniture, the bathroom and kitchen supplies are absent you have to ask for each item which can take 30mins to come up and you feel like a pain. The worst of all they do not replenish the complimentary bottles of water and when we asked for some they charged us $5 each. Surely when paying thousand plus a night for a room they can supply the basics.

Dear C9993ZZsams, We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. I’m truly saddened to hear that your recent stay did not meet your expectations, and I deeply regret any inconvenience you experienced. First, I sincerely apologise for the condition of the rooms and the issues you faced with maintenance and furniture. This is not the standard we strive for, and I appreciate you bringing it to our attention. Please rest assured that we will review this matter with our team to ensure that necessary upgrades and repairs are prioritised. Apologies for the delays in service and the inconvenience you experienced regarding basic amenities. This does not reflect the level of care and attentiveness we aim to provide our guests. Please know that our friendly front office team is available 24 hours a day 7days a week for your convenience. In future, please do not hesitate to reach out to us when issues arise, allowing up the chance to rectify the situation at hand to ensure a comfortable stay. Your loyalty to Novotel Wollongong over the past four years means a great deal to us. We take all guest feedback seriously and will be using your comments to guide improvements in both our service and facilities. We want to ensure that future stays reflect the quality and experience you deserve. Once again, thank you for your feedback. It is our priority to continuously improve, and your insights are invaluable to us. We hope to have the opportunity to welcome you back to Novotel Northbeach Wollongong and exceed your expectations in the future. Sincerely, Novotel Team.

Très belle vue

Note Tripadvisor 4.0/5

sysy585858 Paare - Zertifizierte TripAdvisor Bewertung

Une nuit très bien dormi 2 grands lits Vue océan Et réveil avec un perroquet sur la vitre Dîner très bien aussi et petit déjeuner excellent Belle étape avant Sydney Accueil comme les novotel Parking un peu cher Sinon rien a dire Wifi aussi rapide

Dear Sysy585858, Thank you for taking the time to share your experience with us at Novotel Northbeach Wollongong. We're thrilled that you enjoyed the beautiful ocean views and had a restful night's sleep in our cozy queen beds. You had quite the Australian experience with the parrot alarm clock which I am sure brought a unique touch to your stay. We are happy to hear that you found both dinner and breakfast to your liking! We're glad we could be a comfortable step on your journey to Sydney, and we truly appreciate your feedback regarding parking and WiFi speed. Your input helps us improve the experience for our guests, and we’ll certainly look into ways to enhance these areas. We hope to welcome you back to Novotel Northbeach Wollongong again. Sincerely, Novotel Team.

schön gelegen und gepflegt

Note Kundenmeinungen 5.0/5

Petra U. U. M. Paare - Bestätigte Mitteilungen ALL

Sehr gute Küche und Service, sehr schönes großes Zimmer

Dear Petra, Thank you for taking the time to share your feedback following your recent stay at Novotel Wollongong Northbeach. We are glad to hear that you enjoyed our location and well-maintained surroundings. It is great to know that you appreciated our excellent cuisine and service, as well as the spacious room. We appreciate your suggestion regarding improving the bread selection for European guests. The team at Novotel Wollongong Northbeach look forward to welcoming you back again soon, and hope your next visit will be as pleasant as the previous one. Sincerely, Nadine Ramzan Guest Relations Executive

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