Novotel Wollongong Northbeach 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.3/5 3.672 Bewertungen

Bestpreisgarantie
Novotel Wollongong Northbeach - Image 1
Novotel Wollongong Northbeach - Image 2
Novotel Wollongong Northbeach - Image 3
Novotel Wollongong Northbeach - Image 4
2-14 Cliff Road, NORTH WOLLONGONG, 2500 WOLLONGONG, Australien

Beschreibung

Hotel-Extras

  • WIFI, Kabel-TV, viele Zimmer mit Balkon

  • Beheizter Außenpool, Fitnessstudio, Sauna

  • Restaurant mit Büfett oder Speisen à la carte, Terrasse mit Meerblick

  • Große Lobby Bar, Snackbar Pepe's am Strand

  • Kostenloser Bus in die Stadt für Einkäufe oder Restaurantbesuche

Unsere Unterkünfte

Take advantage of our Flight + Hotel offers

Discover
Discover

Lage des Hotels

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Australien

GPS:-34.414486, 150.900293

Tel
Fax +61 2 4224 3141

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere nicht erlaubt
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

WINDJAMMERS RESTAURANT

Das Windjammer ist für sein umfangreiches, tägliches Angebot à la carte und Büfetts zum Frühstück sowie Abendessen bekannt. Freitag- und Samstagabend werden Meeresfrüchtespezialitäten angeboten. Meerblick und Sitzplätze im Innen- und Außenbereich.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.3/5  3.672 Bewertungen

TripAdvisor-Gesamtwertung  4.1/5  1.213 Bewertungen

Note Kundenmeinungen 2.0/5

Radoslaw N. Familien - Bestätigte Mitteilungen ALL

Personal freundlich, aber agiert leider nur nach Anweisung und Anleitung. Außerhalb der Anleitung wird’s problematisch. Hotel eher dreckig und runtergekommen. Frühstück für den Preis leider nicht genießbar. Eier waren kalt. Also eigentlich waren alle Speisen kalt. Die Teller waren dreckig das Geschirr war dreckig. Vier Sterne nicht würdig

Dear Radoslaw N., Thank you for taking the time to share your feedback following your recent stay at Novotel Wollongong Northbeach. I am very sorry to hear that your experience did not meet your expectations, particularly regarding the condition and cleanliness of the hotel, as well as the quality of the breakfast service. Please accept our sincere apologies for the shortcomings you encountered. Your comments regarding the temperature and presentation of the food, the cleanliness of tableware, and the overall state of the hotel are certainly concerning and not reflective of the standards we strive to uphold. While I am pleased to hear that you found our team friendly, I regret that we were unable to provide the level of flexibility and service you expected. Your feedback highlights areas where we clearly need to improve, and I can assure you that your comments have been shared with our with the relevant department heads for immediate review and action. We genuinely appreciate your honest feedback, as it helps us identify where improvements are required. I am sorry that on this occasion we fell short, and I hope we may have the opportunity to restore your confidence in our hotel should you choose to stay with us again in the future. Kind regards, Cassandra McMurdo Guest Relations

OVerpriced, needs maintenance

Note Tripadvisor 3.0/5

Lyn S Zertifizierte TripAdvisor Bewertung

Have stayed their a number of times and always been happy with the service. this year prices were crazy $1528 for 2 nights.... not including breakfast ( $42 each ) or parking ($39 per night!) you would expect to have that included. we had an ocean view balcony room.... the sliding doors to the balcony were broken and did not shut.. constant wind whistling all night. Service/staff at the bar on 26/12 were minimal and unthusiastic... slow service, forgotten orders. Will say the staff at the bar 27/12 were great, but still forgot our last drink order. Also in the pool area the roof above needs maintenance - a coat of paint even. Might want to check the edges of the balconies too - lots of concrete coping missing - hate it to and on someone. Breakfast amazing - but couldnt sit outside as door was broken

Dear Lyn, Thank you for taking the time to tell us about your experience at Novotel Wollongong Northbeach. I am truly sorry that your recent stay did not meet your expectations, particularly in relation to the room maintenance, pricing inclusions, and elements of service. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. I am disappointed to learn about the issues with the balcony doors, breakfast terrace access, and the maintenance concerns you observed around the pool and balconies. Please be assured that your comments have been shared with our Maintenance and Food & Beverage teams so appropriate action can be taken to address these matters and prevent future occurrences. While I am pleased to hear that you enjoyed the breakfast offering and that service improved during your visit, I regret that consistency was not met throughout your stay. We appreciate you sharing your concerns with us, and it is our hope that you will give us the opportunity to better serve you in the near future and restore your confidence in our hotel. Kind regards, Cassandra McMurdo Guest Relations

Stay using our Free Night

Note Tripadvisor 5.0/5

Got2try Zertifizierte TripAdvisor Bewertung

As you will know, Accor has changed alot of there features. Now a free night, means you have to stay 2 nights and one of them is free. Clever concept. Food is now 30% off, no more 50% BUT alcohol we now get 15%. Again clever. We were upgraded on check in. Nice. Still I do miss boot scooting Karl on check in and Marina, but life goes on. Best Accor staff eva. Our room, lovely and clean, bed made to perection. Well done housekeeping. Love how you still have biscuits for your tea, coffee and those cheeky Cockatoos. Love this hotel for that. Hotel has a major update and looking gorgeous. We certainly can't complain at all. 15 out of 10...great service, funny service. Went for lunch, we were given dinner menu's but hey, easliey resolved.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. It is always a pleasure to receive such positive and heartfelt feedback. We’re delighted to hear that you enjoyed the upgrade on arrival, the cleanliness and comfort of your room, and the little touches like the biscuits for your tea and coffee (and of course, our cheeky Cockatoos!). Your kind words about our housekeeping team and overall service truly mean a lot. We also appreciate your understanding regarding the updated Accor benefits and the small mix-up with the menus at lunch. We’re glad it was easily resolved. Your mention of our team members and the hotel’s recent update will certainly be shared with the whole team, and I’m sure it will bring many smiles. Feedback like yours is a wonderful encouragement as we continue striving to deliver memorable and enjoyable stays. Thank you again for sharing your experience. We truly value your loyalty and hope your next visit will be just as pleasant, if not even better, than the last. Kind regards, Cassandra McMurdo Guest Relations

Over priced and a under serviced

Note Tripadvisor 2.0/5

Michael G Zertifizierte TripAdvisor Bewertung

Oh dear. Well I paid $278 for one night and I got a much better deal at a country pub last week where it was quite, clean and reasonable for under $100 which is not the case here. Street noise is not what I expected. TV is so old and I can’t stream my apps like I could at the pub. TV remote control is horrible and not fit for purpose. Carpet is dirty. Room looks like it’s never been painted since new. No microwave. Fridge doesn’t fit the cupboard properly Room is small for price. In the bar area downstairs it was freezing. Had to go back to my room to get a jumper! No hand lotion in the bottle in bathroom. No hand rails in the bathroom or shower. For the price definitely not worth it.

Dear Michael G, Thank you for taking the time to share your feedback regarding your recent stay with us. I am very sorry to hear that your experience did not meet your expectations, and I sincerely apologise that you did not feel you received value for money. I regret that aspects of your room, including the carpet, TV, fridge, and overall size, did not meet your expectations, and I appreciate your detailed comments. These observations have been shared with our management team as part of our ongoing review of facilities and guest comfort. Regarding amenities such as hand lotion, as part of our sustainability initiative, not all items are placed in the room on arrival. This is to reduce unnecessary waste, but all amenities are readily available upon request, and I apologise if this was not made clear during your stay. I also note your comments about the temperature in the bar area and the lack of handrails in the bathroom and shower. We take your feedback seriously and will continue to review areas where we can improve guest comfort and safety. Thank you again for sharing your experience. Your feedback is valuable to us, and we will take your comments on board as we continue to look for ways to enhance both our facilities and overall guest experience. Sincerely, Kind regards, Guest Relations Novotel Wollongong Northbeach

Très belle vue

Note Tripadvisor 4.0/5

sysy585858 Paare - Zertifizierte TripAdvisor Bewertung

Une nuit très bien dormi 2 grands lits Vue océan Et réveil avec un perroquet sur la vitre Dîner très bien aussi et petit déjeuner excellent Belle étape avant Sydney Accueil comme les novotel Parking un peu cher Sinon rien a dire Wifi aussi rapide

Dear Sysy585858, Thank you for taking the time to share your experience with us at Novotel Northbeach Wollongong. We're thrilled that you enjoyed the beautiful ocean views and had a restful night's sleep in our cozy queen beds. You had quite the Australian experience with the parrot alarm clock which I am sure brought a unique touch to your stay. We are happy to hear that you found both dinner and breakfast to your liking! We're glad we could be a comfortable step on your journey to Sydney, and we truly appreciate your feedback regarding parking and WiFi speed. Your input helps us improve the experience for our guests, and we’ll certainly look into ways to enhance these areas. We hope to welcome you back to Novotel Northbeach Wollongong again. Sincerely, Novotel Team.

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 1.370 Bewertungen 8.7/10 Lage
  • 2.275 Bewertungen 7/10 Zimmer
  • 1.682 Bewertungen 8.2/10 Service
  • 146 Bewertungen 3.4/10 Internet
  • 986 Bewertungen 5.6/10 Komfort
  • 694 Bewertungen 6.1/10 Sauberkeit
  • 504 Bewertungen 4.1/10 Preis-Leistungs-Verhältnis
  • 434 Bewertungen 6.9/10 Frühstück

Mit freundlicher Unterstützung von Trustyou

Unsere anderen Etablissements in der Nähe

Alle unsere Hotels in Wollongong

Preis ab, für 1 Nacht für 1 Person in der jeweiligen Zimmerkategorie in der Nähe des Preises, ohne Zusatzleistungen, ohne Frühstück. Dieser entspricht dem niedrigsten öffentlichen Preis inklusive aller Steuern (Bei der Ankunft im Hotel können entsprechend den geltenden lokalen Vorschriften bestimmte Steuern anfallen (z.B. Kurtaxe).) für die betreffende Unterkunft, der heute auf der Website https://all.accor.com/ für einen Aufenthalt mit einer Übernachtung in den nächsten 20 Tagen gefunden wurde. Variabel je nach Zeitraum und Verfügbarkeit. Der Preis wird erst zum Zeitpunkt der Buchung garantiert. Jede Buchung (im Ausland) ist in der Währung des Landes zu zahlen, in dem sich das Hotel befindet. Es wird nur der bei der Buchung bestätigte Betrag in der Währung des Landes, in dem sich das Hotel befindet, garantiert. Sie können sich eine geschätzte Umrechnung in Ihre Währung anzeigen lassen, diese ist jedoch nicht vertraglich bindend. Bei der Zahlung kann Ihre Bank Ihnen Bankgebühren und/oder Wechselgebühren in Rechnung stellen.