Ibis budget Casula Liverpool 3 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.0/5 301 Bewertungen

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Beschreibung

Hotel-Extras

  • Moderne, aufgefrischte Zimmer für Einzelpersonen, Paare, Familien und Gruppen

  • Nur 5 Minuten von den Einkaufs-, Speise- und Unterhaltungsvierteln von Liverpool entfernt

  • Privatparkplatz vor Ort am Hotel verfügbar

  • Im gesamten Hotel gibt es schnelles, kostenloses und unbegrenztes WLAN

  • Der westliche Teil und die Gegend um Sydney mit dem Auto oder dem ÖPNV leicht zu erreichen

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Lage des Hotels

Ibis budget Casula Liverpool

437 Hume Highway, Ecke Grove Street
2170 CASULA
Australien

GPS:-33.938878655848264, 150.9125090981253

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Parkplatz
  • Rollstuhlgängig
  • WLAN
  • Klimaanlage
  • Frühstück
  • 100 % Nichtraucherhotel

Frühstück

Nicht vertragliches Foto

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.0/5  301 Bewertungen

TripAdvisor-Gesamtwertung  3.5/5  250 Bewertungen

Good hotel

Note Tripadvisor 5.0/5

Jericha D Zertifizierte TripAdvisor Bewertung

Stayed here for 2 nights for a work trip. The staff were lovely and accomodating. Gave me recommendations of food nearby as I was not from the area. Hotels were tidy and the price was good. Would definitely stay here again for my next work trip.

Gut gelegen

Note Kundenmeinungen 3.0/5

Anonym Alleinreisende - Bestätigte Mitteilungen ALL

Leider war es im Zimmer nicht möglich, die Klimaanlage selbst zu regulieren: man musste sich entscheiden, ob sie auf 15 Grad dauerhaft an sein soll oder sie mithilfe der Rezeptionistin ganz ausschalten. Außerdem gab es keinen Vorhang im Zimmer, d.h. morgendliches Licht und keinerlei Privatssphäre zum Umkleiden.

Ok for the price

Note Tripadvisor 5.0/5

sherelydf Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

Stayed here for a friend’s birthday nearby. Ok hotel, great price, clean rooms. Next door to Mcdonalds. Friendly reception. Far from train station. A couple of minutes drive to Casula mall. Rooms small but tidy. We didnt had breakfast, maybe next time will try.

Thank you for your review

A NIGHT IN THE MOTEL FROM HELL

Note Tripadvisor 1.0/5

Culture65842644214 Zertifizierte TripAdvisor Bewertung

Absolutely the worse experience ever the room was very substandard there where large plaster chips in the wall the TV was damaged with lines running through the screen unable to watch. The fridge was unbalanced and rattled the blind on the window was torn and pulled from the racks the road noise from the Highway was relentless the faulty air conditioner leaving us freezing throughout the night the controller was damaged at the LCD unable to read. The complex parking had numerous homeless people living in their cars. We had a late check in to what appears to be a very unmaintained facility due to emergency housing as there were people in the corridors until early hours coming and going and talking out loud.

So rude they made me cry!

Note Tripadvisor 1.0/5

Kristen B Zertifizierte TripAdvisor Bewertung

The staff were rude enough to make me cry, and the cleaner aggressively knocked on my door intimidating me because my Mum complained about them not emptying my rooms bins or providing enough toilet paper. Or vacuuming my floors after staying a week and a half...I think it's suffice to say, don't stay here. I was also woken multiple times during the night by a large banging noise and the hallways wreaked of (I believe) marijuana smoke. At first these people were surfacely friendly and then so rude I can't explain. I feel intimidated, hurt and least of all treated with the worst kind of customer service. Cheap stay, don't risk staying here. By the way, watch out for the young, female cleaner with the nose ring, she's NOT nice, to say the least. They would rather see their staff "defended" for not doing their JOB, then to correct them gently and to see change.

Hi Kristen, Thank you for taking the time to share your feedback. I am deeply sorry to hear about your experience and the distress it caused you during your stay with us. Our goal is to provide a welcoming and comfortable environment for all our guests, and it is clear that we fell short in this instance. We take such feedback very seriously, and I want to assure you that we are investigating the issues you mentioned. The behavior you described does not reflect the standards we strive to uphold. Please note that while we acknowledge your concerns, there are certain aspects of your feedback that we are actively reviewing to ensure a fair and accurate understanding. Our team is committed to addressing any lapses in service and making the necessary improvements. Regarding the specific incident with our staff member, I would like to personally apologize for any distress caused. We are taking steps to address this internally to prevent similar situations in the future. Additionally, we are reviewing our housekeeping protocols to ensure all rooms are serviced to our high standards. I would appreciate the opportunity to discuss this matter further and ensure we resolve your concerns. Please contact me directly. Your feedback is invaluable in helping us improve our services. Once again, I apologize for the negative experience you had and hope to have the opportunity to welcome you back in the future to provide a much-improved stay Regards, Mehboob Ali General Manager

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So bewerten andere Internetnutzer unser Hotel

  • 184 Bewertungen 9.3/10 Lage
  • 545 Bewertungen 4.5/10 Zimmer
  • 392 Bewertungen 8.3/10 Service
  • 15 Bewertungen 2.8/10 Internet
  • 261 Bewertungen 4.4/10 Sauberkeit
  • 106 Bewertungen 2.3/10 Ausstattung
  • 56 Bewertungen 4.9/10 Frühstück

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