Mercure Gerringong Resort 4 Sterne

Booked our stay here through Luxury Escapes. Can say that the room was relatively clean and well presented. The shower head was of poor quality though. We also had water spilling out around 1 of our down-lights during our stay. Our deal entitled us to 2 x 30min massages at the day spa. However, I was not contacted at all by the hotel prior to our stay to inform us that a) the day spa would be closed for 2 of the 3 days we were staying for and b) that we might have wanted to book our massages ahead of time to avoid disappointment. As a result we were unable to receive our complimentary massages which we were genuinely looking forward to. Breakfast buffet was ok but could have offered some green foods to accompany breakfast foods and out of the 2 mornings we ate there we were not once offered a tea or a coffee which was disappointing.

I was down there for an overnight visit and thoroughly enjoyed it. The staff were great as was the room. Dinner and breakfast were excellent and the wait staff were friendly and attentive. I'm happy to recommend it. All in all, a very enjoyable stay in a spectacular setting.

Short break from the big smoke to this sleepy town. Hotel was clean and comfortable. Large rooms and comfy beds. Small kitchen but great to have a fridge. Great check in. TV was temperamental. Unfortunately it rained much of our stay so the pool and outdoor area wasn't well maintained. The kid still had a swim but the water was freezing. Breakfast was ok. The pancakes were a favourite but the machine kept playing up. The town has very limited restaurant choices but The Hill Bar and Kitchen was great, as was the pizza place. Great beach nearby.

We stayed for a week, just long enough to explore, relax and play. Perfectly located for exploring the area both near and far. Room had everything you could need for a week - be aware though the hot plates in the kitchen are ‘decommissioned’ hence no pots and pans in the kitchenette. Comfortable bed, good size fridge/freezer. Very nice to come back to the room every arvo/evening and find our bed made and fresh towels in bathroom. Strangely no cushions on sofa (making it less comfortable than it could be) and the shower pressure lower than at home - but these aren’t dealbreakers for us. Used the pool area quite a bit, enough sun loungers and sun shade - but we went outside of school holidays. Staff in both the bar and the reception were friendly and accommodating. Enjoyed a drink and delicious local cheese share plate in the Bella Char bar (although the cheeses weren’t labelled which was a shame as we may have sought them out afterwards). Had a fab week exploring the Minnamurra Rainforest, Bundanon, the Kiama to Gerringong walk (took train to Kiama and walked back along coastal path), cinema, good food in places like the Blue Swimmer in Gerroa and ice cream from The Pines Pantry in Kiama. Would return!

Auf unserer 3-wöchigen Australien-Reise war dieses Hotel wohl die grösste Enttäuschung. Unsere Übernachtung hat hier soviel gekostet wie die unseres 4-Sterne Hotels mitten in Sydney....geboten wurde uns allerdings nur Motel-Standard. Lieblose Zimmer, Service im Restaurant gleich null und ein Frühstück wie in einer Jugendherberge. So etwas haben wir für den Preis lange nicht erlebt. Hier sollte Mercure dringend nachbessern oder zumindest den Preis dem Standard anpassen.