Novotel Wollongong Northbeach 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 3,139 أراء

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2-14 Cliff Road, NORTH WOLLONGONG, 2500 WOLLONGONG, Australia

الوصف

خدمات الفندق الإضافية

  • Ocean views, rooms with balconies

  • Heated outdoor pool , fitness centre "Beachside Fitness"

  • Ocean-view dining, outdoor terrace overlooking the beach

  • Your choice of 4 bars North Bar, Adrift Pool Bar, The Frisky Flamingo or Pepe's on the Beach

  • Free bus outside for city shopping and dining

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موقع الفندق

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Australia

نظام تحديد المواقع العالمي (GPS):-34.414486, 150.900293

الهاتف
فاكس +61 2 4224 3141

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

PALISADE KITCHEN & BAR

The best quality local produce, prepared in the simplest way.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  3,139 أراء

تقييم TripAdvisor  4.0/5  2,828 أراء

Go elsewhere!

ملاحظة Tripadvisor 2.0/5

Katrina O تقييم TripAdvisor المعتمد

I don't usually write reviews but this is one of the worst hotel experiences I've had. The hotel has been renovated in parts but it's mostly crappy (see photos). The building is tired and it feels like being in a time warp back to the 1980's. My main gripe is I couldn't even watch tv/relax throughout my stay at night as there were weddings Friday and Saturday night and the music was blaring so loud I couldn't hear myself think. As another review noted, the windows are not double glazed and you will hear the car hoons driving for hours in a loop in a nearby park, the nightclub next door, or the wedding venue within the same building. On top of this, on Saturday night the wedding guests decided to return to a hotel room (conveniently located underneath mine), and were blasting music at 11:30pm at night. It sounded like 100 people were in the room, as well as cigarette smoke billowing up through my balcony doors. When I called reception to complain, the said they'd send security. When they eventually arrived, the guests quietened down for 5 mins then kicked right back off. When I tried calling the reception 20 mins later, they didn't pick up so I had to leave my hotel room in my pyjamas to go speak to them. Once I got to reception, the guy was lovely and he explained that the wedding had moved from the function centre to the upper suite. I told him I can't hear myself think, and I'm paying more than staying at the Shangri La in Sydney so it's not really much of a 'holiday' if I can't watch tv and can't sleep. He quickly sent a second security member up and the noise quickly stopped. My question is, why are wedding guests allowed to even walk en mass towards a hotel room when very clearly there are other paying guests staying in rooms nearby. Surely there is a hotel policy that restricts this? If the guy working reception saw them all moving towards the upper level suite, why wasn't something done? Why did it take me, as a paying guest to leave my hotel room and follow this up and complain!? It's ridiculous if hotels think other people wouldn't be pissed off by this. If you pay $750 a night and can't watch tv, can't sleep and can't even have a conversation then I don't think you can expect positive reviews. A few other things to note: - there were no lights in the ceiling (ocean suite room) and it was very dark. See photos attached. - no fan in the bathroom - you can hear EVERYTHING through the walls so if you got noisy neighbours like I did then good luck - the shower door doesn't close properly so water leaks - furniture and walls are scuffed/damaged - no cushions on lounge so it's uncomfortable to sit on - couldn't access window easily with bath (no space) Unfortunately the price I paid ($1500+ for two nights) and the experience I had does not warrant a positive review.

Dear Katrina Orenstein, Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. We are sorry to hear that your experience did not meet your expectations. Please be assured that your feedback has been passed onto management to be reviewed and investigated further. We appreciate your patience as our team thoroughly investigates this matter. Rest assured; we will follow up with you directly as soon as our review is complete. Sincerely, Novotel Team.

Best Novotel we have stayed in.

ملاحظة Tripadvisor 5.0/5

JohnF388 Couples - تقييم TripAdvisor المعتمد

This is a high quality hotel with excellent views, amenities, bars/restaurants and staff. We were treated like valued customers and wouldn't stay anywhere else when in Wollongong

Dear John F388, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us and felt like a valued guest. It’s wonderful to know that you appreciated our views, amenities, and dining options. Our team works hard to ensure each guest has a memorable experience, and your feedback is truly rewarding. We look forward to welcoming you back to Novotel Wollongong for another exceptional stay! Sincerely, Novotel Team.

Comfortable and Blissful Stay But My Loyalty Card Was Snubbed

ملاحظة Tripadvisor 4.0/5

Rich L Friends getaway - تقييم TripAdvisor المعتمد

Went there for a weekend trip rest and recreation. The hotel structure though a bit old in structure, but the amenities seemed currently refurbished. The room has a spacious floor area, the bed is comfortable enough. The stay was relaxing and quite enjoyable -- however, there is no much variety of dining options nearby. We needed to go to the town center for dinner. How I wish they have free bottled water rather than water in the jug that they give to the room. My Accor Card did not do enough charm, because when I requested a late check out, the reception did not allow it. But I could be happier if a slight extension was extended. Hope the management can help me find the right person to contact for such small request.

Dear Rich, We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. We are delighted that you enjoyed a comfortable and blissful stay with us. Your kind words about our recently refurbished amenities and spacious rooms are much appreciated, as we strive to ensure a relaxing environment for all our guests. We are truly sorry to hear about the inconvenience regarding the dining options nearby and the water provided in your room. Your feedback is very helpful and allows us to better address these areas. Regarding the late check-out, we apologise that we couldn’t accommodate your request on this occasion. We understand the value of a flexible departure for our loyal Accor members, and I’ll personally follow up with our front office team to explore how we can better honor requests for our loyalty members, like yourself, in the future. Please feel free to reach out to us directly via our guest services contact email guestrelations@novotelnorthbeach.com.au and we will make your next stay even more enjoyable. Thank you for all your comments, they will be shared with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back to Novotel Northbeach Wollongong and we hope your next visit will be as pleasant as the previous one, with all requests met. Sincerely, Novotel Team.

Quick stayover in Wollongong

ملاحظة Tripadvisor 5.0/5

Ted C تقييم TripAdvisor المعتمد

Like most Novotel Hotels the Wollongong Northbeach doesn't disappoint. My room on the top floor (Level 10) had a lovely north facing beach view over the coastline. The room itself was particularly large, spacious and provided all the usual creature comforts. The bathroom was of normal size but lacked a rain shower head (not a big deal). If there was one feature I could point out was the toilet and how close to the wall it was located. This may make things a little uncomfortable for 'larger' persons. I had a buffet style breakfast in the Palisade Kitchen & Bar which adjoins the Novotel and found it also very good. With a spread of hot dishes and cereals it was a great start to the day. The hotel is situated right on the beach which is nice. There are no close by 7-11 type convenience stores but these are about a 5-10 minute walk away. I'd highly recommend this hotel to anyone visiting Wollongong - it won't disappoint.

Dear Tedistravelling, We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back to Novotel Northbeach Wollongong in the near future. Sincerely, Guest Relations.

Great location, but getting tired

ملاحظة Tripadvisor 3.0/5

Caml2f المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I was here for a conference. The location is amazing and had a great waterfront room. The rooms were not bad but the place feels like it needs a good renovation, particularly the corridors which need a paint, carpet feels like it needs a steam clean and the general vibe feels dated. Good stay for convenient location.

Dear Caml2f, Thank you for taking the time to share your feedback following your recent visit to Novotel Wollongong Northbeach! We are delighted to hear that you enjoyed our beautiful beachfront location. It is always a pleasure to receive both positive and constructive feedback. I will certainly share your comments with our team, as I am confident that this will encourage all our staff as we continuously strive to improve the quality of our services. Thank you once again for sharing your experience. We hope to welcome you back in the near future! Warm regards,

بالاشتراك مع TripAdvisor

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جميع فنادقنا في Wollongong

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.