Novotel Ambassador Seoul Gangnam 5 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.5/5 1.571 Bewertungen

Bestpreisgarantie
Novotel Ambassador Seoul Gangnam - Image 1
Novotel Ambassador Seoul Gangnam - Image 2
Novotel Ambassador Seoul Gangnam - Image 3
Novotel Ambassador Seoul Gangnam - Image 4
130 Bongeunsa ro, Gangnam gu, 06124 SEOUL, Südkorea

Beschreibung

Hotel-Extras

  • Im Stadtbezirk Gangnam nahe der Station Sinnonhyeon und COEX mit guter Flughafenanbindung

  • 332 moderne Gästezimmer und 12 Tagungsräume für bis zu 400 Personen

  • 6 luxuriöse Restaurants und Bars mit internationaler und Bistro-Küche

  • Web-/Internetecke und gratis WIFI für Ihre Geschäftsanforderungen mit Komfort und Privatsphäre

  • Pool, Fitnessraum, Sauna und Golfplatz (jeden ersten Montag im Monat geschlossen)

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Lage des Hotels

Novotel Ambassador Seoul Gangnam

130 Bongeunsa ro, Gangnam gu
06124 SEOUL
Südkorea

GPS:37.505258, 127.028829

Tel
Fax +82 2-564-4573

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Parkplatz
  • Shuttle
  • Restaurant
  • Rollstuhlgängig
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.5/5  1.571 Bewertungen

Note Kundenmeinungen 4.5/5

Jochen B. Geschäftsreisende - Bestätigte Mitteilungen ALL

Tolles Hotel, alles bestens, zwei Empfehlungen: - die Klaviermusik im Hotel ist etwas laut und nervt - nachts wird immer starker Raumduft versprüht in der Lobby, sehr unangenehm - Gran A ist leider geschlossen

Dear JOCHEN B., First of all, thank you very much for choosing to stay at Novotel Ambassador Seoul Gangnam and for taking the time to share your feedback. We truly appreciate your visit and the opportunity to serve you. We sincerely apologize that certain aspects of your stay did not fully meet your expectations. Please accept our heartfelt apologies for any inconvenience or discomfort you may have experienced, particularly regarding the music, the strong air freshener in the lobby at night, and the temporary closure of Gran A, which is currently only available for group booking for private events. Your comments are extremely valuable to us, and we have shared them with the relevant departments to ensure that they are carefully reviewed. We are committed to taking the necessary steps to improve both our environment and services so that your next stay with us will be more comfortable and enjoyable. We humbly reflect on the areas where we fell short and will continue to make every effort to provide a satisfying experience for all our guests. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a much better experience. Once again, thank you for your understanding and for sharing your valuable feedback. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Note Kundenmeinungen 5.0/5

Margit C. Familien - Bestätigte Mitteilungen ALL

Jederzeit wieder, eine wunderschöne Erfahrung, sehr schöner Aufenthalt, sehr zu empfehlen

Dear Margit C., First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. We have shared your comment with our entire team, and I am certain that it will serve as a great source of positive motivation for everyone. Thank you very much. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Note Kundenmeinungen 1.5/5

Denis P. Geschäftsreisende - Bestätigte Mitteilungen ALL

Leider eine sehr enttäuschende Erfahrung. Die Zimmer sind deutlich in die Jahre gekommen und entsprechen weder dem Preis noch den Erwartungen. Das Personal wirkt überfordert und extrem langsam – besonders beim Check-in hatte man das Gefühl, bewusst über Preise und Zimmerkategorien getäuscht zu werden. Die Situation im Restaurant setzt dem Ganzen die Krone auf: chaotischer Service, lange Wartezeiten und ein Personal, das weder kompetent noch organisiert wirkt. Insgesamt absolut nicht empfehlenswert. Hier stimmt weder Preis-Leistung noch der grundlegende Service.

Dear Denis P., Thank you very much for choosing to stay with us and for taking the time to share your feedback. We truly appreciate your patronage and the opportunity to serve you. We are deeply sorry that your overall experience did not meet your expectations. Please accept our sincere apologies for any disappointment and inconvenience you experienced during your stay. With regard to your check-in, we understand that you expressed a preference for the 17th floor. In an effort to better accommodate your preference, we arranged an upgrade from your originally reserved room type. However, if there was any confusion or inconvenience caused during the all process of providing information regarding your room, including this arrangement, we sincerely apologize and regret that we did not meet your expectations. Furthermore, we take full responsibility for the lack of smooth and consistent service you encountered throughout your stay. It is truly disappointing to learn that we fell short in delivering the level of service you deserve, and we deeply regret the frustration this may have caused. Your feedback is extremely valuable to us, and we will carefully review your comments with the relevant teams to improve both our service standards and overall guest experience. We are committed to making meaningful improvements to ensure a more seamless and satisfying stay for all our guests. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a much improved experience. Once again, thank you for your understanding and for sharing your valuable feedback. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Note Kundenmeinungen 4.5/5

Seung H. L. Geschäftsreisende - Bestätigte Mitteilungen ALL

Sehr bequem, sauber, freundlich und entspannt. Mitarbeiter, Gi-Tae Kim, an der Rezeption war super nett, gastfreundlich und sehr kompetent sowie professionell, was meinen ganzen Aufenthalt besonders glücklich gemacht hat. Ein einziges kleines Problem war es, dass das Klo verstopft war und das Wasser nach dem Stuhlgang überflossen war.

Dear Seung H. L., First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. We have shared your comment not only with Mr. Kim but also with our entire team, and I am certain that it will serve as a great source of positive motivation for everyone. Thank you very much. Also, we will strive to make further improvements in the areas that did not fully meet your expectations. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Sincerely, Claire L. Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Note Kundenmeinungen 5.0/5

Marc C. T. Geschäftsreisende - Bestätigte Mitteilungen ALL

Bei einem Buchungsfehler wurde uns von Luis freundlich und schnell geholfen

Dear Marc C. T., First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. We have shared your comment not only with Louis but also with our entire team, and I am certain that it will serve as a great source of positive motivation for everyone. Thank you very much. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

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