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노보텔 멜버른 온 콜린스 호텔 4.5성

고객 평점 4.3/5 30,640 리뷰

ALLSAFE 승인 호텔

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호텔 추가 정보

  • ** 실내 수영장 및 피트니스 센터(2019년 12월 18일까지 보수를 위해 휴관 -변경될 수 있음)

  • 세련된 세인트 콜린스 레인 쇼핑몰에 위치하고 있으며, 버크 스트리트 몰까지 도보로 1분 거리에 있는 호텔

  • ALLSAFE 인증 호텔

  • 새롭게 단장한 피트니스 센터는 온수 수영장과 스파를 갖추고 있으며, 현재는 COVID-19으로 인해 문을 닫았습니다.

  • 모든 투숙객을 위한 무료 WiFi 무선 인터넷, 넉넉한 업무 공간, iPad® 독, LCD TV

Planet 21 참여 호텔로 서비스 산업의 지속 성장 가능을 위해 적극적으로 노력하고 있습니다.

호텔 및 주변 지역 서비스

체크인 시간 : 14h00부터

체크아웃 시간 : 11h00까지

유료 서비스

서비스 및 이용 안내
  • 온라인 체크인
  • WIFI / 인터넷 접속
  • 프라이빗 실내 주차장 (인근) 유료 서비스
  • 장애인 시설
  • 탁아 서비스(요청시 제공) 유료 서비스
  • 100% 금연 호텔
  • 에어컨
  • MELBOURNE INTERNATIONAL AIRPORT 유료 서비스
  • 호텔에서 이용 가능한 언어
  • 24시간 리셉션 운영
  • 얼리 체크인/체크아웃 시간 연장 유료 서비스
  • 드라이 클리닝 / 다림질
  • 환전
  • 포터
  • Concierge
레저 및 액티비티
  • 실내 온수 수영장
  • 피트니스 센터
  • 탁아 서비스(요청시 제공) 유료 서비스
케이터링
  • 조식 유료 서비스
  • 레스토랑 1개
  • 바 1개
  • 룸서비스
비즈니스 서비스
  • 회의실 8개
  • 컨벤션 호텔
  • Mac 컴퓨터 이용 웹 코너
  • 복사/인쇄 서비스 이용 가능

호텔 위치

노보텔 멜버른 온 콜린스

270 Collins Street
3000 멜버른
australia

전화: +61396675800

팩스: (+61)3/96675805

체크인 시간 : 14h00부터

체크아웃 시간 : 11h00까지

  • NATIONAL BUS COMPANY :  BUS 302 BOX H WHITEHORSE ROAD

  • SITA BUS LINES :  BUS402 FOOTSC IRVING STREET

  • WESTRANS :  BUS 606 ST KI ACLAND STREET

  • YARRA TRAMS :  TRAM 19 COBUR SYDNEY ROAD

  • 비행기로

    AVALON 60km / 37.29마일

  • 비행기로

    MELBOURNE INTERNATIONAL AIRPORT 18.39km / 11.43마일 - 셔틀 서비스 서비스

  • 비행기로

    TULLAMARINE AIRPORT 18.4km / 11.43마일

  • 차로

    EASTERN FREEWAY 6km / 3.73마일

  • 차로

    SOUTH EASTERN FREEWAY 6km / 3.73마일

  • 차로

    TULLAMARINE FREEWAY 3.5km / 2.17마일

  • 차로

    WESTGATE FREEWAY 4km / 2.49마일

  • 기차로

    FLINDERS STREET STATION 1km / 0.63마일

  • 기차로

    SPENCER STREET STATION 1.5km / 0.94마일

GPS :-37.815963, 144.964961

숙박

비즈니스 여행이든 레저를 위한 방문이든 노보텔 멜번 온 콜린스의 객실은 편안한 잠자리에 필요한 모든 것을 제공합니다. 인상적인 도시 전망을 자랑하는 이 스타일리시한 멜번 호텔의 객실은 아름답고 고급스럽게 취향에 맞는 장식. 투숙객은 스탠다드, 이그제큐티브, 스위트 및 패밀리 옵션 등의 다양한 스타일 중에서 선택할 수 있습니다. 각 객실에는 업무용 책상, LCD TV, 케이블 및 WiFi 인터넷 연결, 미니바, 최신 화장실 시설 등이 있습니다.

레스토랑 & 바

LANE RESTAURANT

레스토랑 타입: 세계 각국의 요리

Lane Restaurant is located on Level 3 and overlooks iconic Collins Street. This modern style restaurant features extensive breakfast buffet, café lunch and a la carte dinner menu, designed to reflect Melbourne's vibrant food culture.

메뉴 (PDF)
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  • 금요일 -
  • 토요일 -
  • 일요일 -

LANE BAR

완벽한 에스프레소, 시그니처 칵테일, 가벼운 조식 또는 중식을 Lane Café and Bar에서 즐겨보세요. 친구나 동료와 부담 없이 어울리기에 좋을 뿐만 아니라 모든 고객에게 WIFI 무선 인터넷이 30분 무료로 제공되므로 업무도 처리할 수 있습니다.

비 계약 사진

미팅 및 이벤트

미팅룸

  • 미팅룸: 8개

  • 최대 사이즈: 323

  • 최대 수용 인원: 400 명

  • 최대 연회 수용 인원: 230 명

자세히 보기


노보텔 멜버른 온 콜린스 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가 4.3/5

30,640 리뷰

tripadvisor

TripAdvisor 평가 4.0/5

5,150 리뷰

Great Location

트립어드바이저 평점 5.0/5

Explorer231393 16/03/2020 TripAdvisor 인증 리뷰

A very comfortable hotel in a great location. Staff are friendly, helpful and professional The hotel is close to the laneway coffee scene and plenty of choice for casual dining. Tram stop a few metres from the door for free travel in the CBD.

Thank you Explorer231393, for the 5 out of 5-star review. Hopefully, you will visit again as there is much to do and see in Melbourne. Sincerely, Karen Taylor General Manager Novotel on Collins

comfortable stay, great location

트립어드바이저 평점 4.0/5

kazk61 10/03/2020 TripAdvisor 인증 리뷰

rooms comfortable, staff friendly and helpful. Only gripe was that having paid for full buffet breakfast, which is not cheap, they wanted to charge for second cups of barista coffee. I thought this was a bit mean, and on discussion the manager relented. Still- a let down in an otherwise good hotel

Novotel downtown

트립어드바이저 평점 4.0/5

Bruce S 07/03/2020 TripAdvisor 인증 리뷰

Great location In the middle of everything Overpriced mini bar Friendly staff Good WiFi ,strong signal Interesting breakfast with fresh honeycomb offerings. Helpful concierge. Good sized room, with a nice shower.

Dear Bruce S, thank you for your recent visit. Delighted you stayed with us. Hope to see you again. Sincerely, Karen Taylor General Manager Novotle on Collins Team

Great Location

트립어드바이저 평점 3.0/5

frankswanberg 04/03/2020 TripAdvisor 인증 리뷰

This hotel is in a great location but the rooms are getting a bit tired. Good to see the gym has been revamped though. Staff are very friendly and eager to assist. Breakfast is fairly ordinary - could od better with this.

Dear frankswanberg, Thank you for providing feedback. Pleasing to know you liked our friendly hospitality, my team is proud of this. We strive on comments to be better and will review the breakfast variety . Hope to see you in the future so you will notice the added choices. Sincerely, Karen Taylor General Manager

Centre City convenience

트립어드바이저 평점 4.0/5

10chrissym 29/02/2020 TripAdvisor 인증 리뷰

I've been coming to Novotel in Melbourne for several years, some good experiences and some not so good, especially during the renovations, however this time would be one of the better stays. Despite my room having a street frontage it was very quiet. The newly done up pool area looks fantastic - I was hoping that with all the new work that the pool might now be warm - but no. Still absolutely freezing - 4 other people put one foot in and left while I was there. This is the only thing stopping this hotel getting 10 out of 10. Even if the weather outside is hot, I still have no desire to freeze in a pool - come on Novotel, please warm it up just a little before my next stay. There was a time when I would swim laps before breakfast but its just too darned cold for that.

Thank you 10chrissym, for your ongoing loyalty to us in the heart of the city. It is wonderful to read you liked your time at Novotel on Collins and remembered past visits. Do accept my apology about the pool water, despite the pool being at a constant temperature, break down happens. My Maintenance team has assured me this is rectified now. Hope to see you in the future for lap swimming. Kind Regards, Karen Taylor General Manager Novotel on Collins

Great Location, friendly service

트립어드바이저 평점 4.0/5

Andrew W Business - 24/02/2020 TripAdvisor 인증 리뷰

Chose the hotel as I am an Accor member and was centrally located to the various meetings and appointments that I had for the 3 days. The staff were attentive without being intrusive and the check in experience relatively fast and painless after a days travel. The room was an upgrade and was perfect for the stay, the only compliant I have was the shower/toilet was very small for a man of my size, I banged my head on the towel rack every day getting up from the toilet! And the water pressure of the shower meant that I had a cold/hot/warm fluctuating shower every day. Other than that I would say this was a pleasant stay and it wouldn't put me off using the hotel again.

Dear Andrew W, thank you for choosing to stay with us and for your time to offer feedback. The Novotel on Collins is extremely centrally located in the heart of the city and our team is pleased that this was a huge plus as well. It is pleasing that we also looked after you well and I will share your appreciation with all. Our guest’s comments are vital in helping us to continuously remind us that we need to be providing the very best service we are able to. We truly appreciate any feedback that helps us improve and will review our set up of the bathroom as we want to meet all the expectations of our guests, if not exceed them. We very much look forward to welcoming you back when you have to visit Melbourne again. Sincerely, Karen Taylor General Manager Novotel Melbourne on Collins

위치가 좋음

고객 평점 4.0/5

Hyein P. 비즈니스 - 17/02/2020 전체(All) 통지 확인

장시간 비행을 하고 호텔에 도착해서 체크인 후 바로 샤워를 하고 싶었으나 온수가 나오지 않았습니다. 프론트에 전화하니 방을 바꾸어 줬지만 풀었던 짐을 다시 싸서 옮겨야되는 번거로움이 있었습니다. 엘르베이터 홀이 중간에 있어서 룸에서 엘르베이터까지 이동하는 시간이 상당해서 매우 불편했습니다. 샤워기가 움직이지 않는 고정형이어서 불편했습니다.

P. Hyein님께, 소중한 시간을 내어 Novotel Melbourne on Collins 이용 소감을 작성해 주셔서 대단히 감사드립니다. 투숙하시는 동안 호텔 이용에 불편을 드려 심심한 사과의 말씀을 전합니다. Novotel에서는 모든 고객님께 최고의 서비스를 제공하기 위해 노력하고 있습니다. 이에 따라 고객님의 의견은 호텔 서비스를 개선하는 데 매우 소중하게 사용될 것입니다. 고객님의 의견은 호텔 서비스 문제점을 해결하고 향후 그러한 문제가 더 이상 발생하지 않도록 하기 위한 기준으로 반영됩니다. 호텔 이용 중 경험한 불만 사항이나 문제점을 말씀해 주시면 본 호텔이 향후 보다 나은 서비스를 제공할 수 있는 밑거름이 될 것입니다. 감사합니다. Franziska Guest Relations

위치가 좋음

고객 평점 4.0/5

Byongsun J. 비즈니스 - 17/02/2020 전체(All) 통지 확인

위치가 도심에 있어 걸어서 접근성이 좋음. 조식이 다양하게 나와 좋았음. 체크인/아웃이 이른시간에도 가능하여 좋았음.

J. Byong Sun님께, Novotel Melbourne on Collins 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Franziska Guest Relations

위치가 좋아 여행하기에 매우 편리했음.

고객 평점 4.5/5

익명 친구 - 13/02/2020 전체(All) 통지 확인

호텔의 위치가 매우 만족스러웠습니다. 객실도 깨끗하고 조식도 맛있게 먹었습니다. 영어가 부족한데도 잘 응대해 주어 감사했습니다. 엘리베이터에서 내려 객실까지 가는 길이 다소 멀다고 느껴졌습니다.

L. Eonmi님께, Novotel Melbourne on Collins 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Franziska Guest Relations

Great location.

트립어드바이저 평점 5.0/5

Judy F 08/02/2020 TripAdvisor 인증 리뷰

I have stayed here many times and it is never a disappointment. The location is perfect for getting around Melbourne. From the moment we arrived the service was spot on and what better way to relax than a drink in The Lane Bar.

Dear Judy F, We very much appreciate your comments regarding your stay at the Novotel Melbourne on Collins. It is always a pleasure to receive positive feedback, and we will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karen Taylor Hotel General Manager Novotel Melbourne on Collins

A great place to stay :)

트립어드바이저 평점 5.0/5

Ozzierules40 02/02/2020 TripAdvisor 인증 리뷰

A great hotel to stay in when visiting Melbourne. The staff were outstanding and helped out with any questions or directions I needed. Ideally situated for the tourist or shopper. Will 100% be staying again when next in Melbourne.

Dear Ozzierules40, We very much appreciate your comments regarding your stay at the Novotel Melbourne on Collins. It is always a pleasure to receive positive feedback, and we will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karen Taylor Hotel General Manager Novotel Melbourne on Collins

7TH TIME UNLUCKY

트립어드바이저 평점 3.0/5

wcraft 26/01/2020 TripAdvisor 인증 리뷰

Since 2013 we have stayed at this hotel 6 times - 5 times with a good experience. However this recent stay was not satisfactory. We always book a deluxe room and room 716 (and others like it) should not be classified as deluxe: it does not have a walk-in shower (my wife has limited mobility but not disabled) and the 7th floor overlooking the shopping centre is gloomy. If this was a deluxe room what constitutes a standard room?

Dear wcraft, Thank you for taking the time to tell us about your experience at the Novotel Melbourne on Collins. I am sorry that your experience did not meet your expectations this time, and please allow me to express my sincerest apologies for that. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. If you would like to discuss your stay in further detail, please don't hesitate to contact us on 0400 506 749, and we will be able to assist you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karen Taylor Hotel General Manager Novotel Melbourne on Collins

Another Melbourne Trip

트립어드바이저 평점 5.0/5

emkaybee53 25/01/2020 TripAdvisor 인증 리뷰

Another short trip in Melbourne. Surprise, the lobby area has been recarpeted, seating updated, excellent. Service always good. Big shout out to Ritchelle from the breakfast crew who always remembers us. Very lovely. Always enjoy the breakfast area, good selection, great fresh squeezed juice area.

Dear emkaybee53, Thank you for your positive feedback regarding your recent stay with us. We are glad that you enjoyed your stay and hope to see you again very soon. We will make sure to pass your feedback onto Ritchelle, who will be thrilled to receive such a beautiful commendation, and I am confident that it will inspire her to continue to provide excellent customer service in the future. Please don't hesitate to contact us on 0400 506 749, if you wish to stay again, and we will ensure that your next stay is even more pleasant than the last one. Sincerely, Karen Taylor Hotel General Manager Novotel Melbourne on Collins

Grrat service and very convenient

트립어드바이저 평점 5.0/5

the4cheese 23/01/2020 TripAdvisor 인증 리뷰

We stayed over the New Year period and found all staff very friendly, welcoming and helpful. The hotel itself is right at the heart of all Melbourne has to offer with the Block Arcade right next door, all shopping and dinning within walking distance and a nice stroll not too far from Southbank. We requested a higher level floor with street view as atrium views are personally a bit too artificial, I like to know what the weather is doing from our room. We were given as requested a Collins street view which also came with an aleit obstructed view of the fireworks up on the 12th floor (room 1206) so no street noise at all. The rooms and bathroom are generous, clean, neat and fresh and look recently renovated. Our queen room had a chase lounge which was nice rather than just a single chair, it was petty much as shown in photos. Room service was reasonable, a good selection and not too long a wait time - all as expected. Overall we had a lovely stay at The Novotel on Collins and would definately recommend it, especially for convenience and friendly staff make all the difference.

Dear the4cheese, We very much appreciate your comments regarding your stay at the Novotel Melbourne on Collins. It is always a pleasure to receive positive feedback, and we will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karen Taylor Hotel General Manager Novotel Melbourne on Collins

Needs improvement.

트립어드바이저 평점 3.0/5

Guide10571641531 22/01/2020 TripAdvisor 인증 리뷰

Average place to stay desk staff were quite rude and couldn’t really be bothered to provide customer service. Long wait to check in with 3 staff present but only one serving customers waited over 10 min to check in. Room was not ready and had to be checked adding another 15 min onto checking. Overall not a great stay room was a little dirty and shower was not working the best.

Dear Guide10571641531, Thank you for taking the time to tell us about your experience at the Novotel Melbourne on Collins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please don't hesitate to give us a call on 0400 506 749 if you wish to discuss your feedback further. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karen Taylor Hotel General Manager Novotel Melbourne on Collins

Overnighter at Novotel Melbourne on Collins.

트립어드바이저 평점 5.0/5

John Terry M 21/01/2020 TripAdvisor 인증 리뷰

Very convenient to the centre of Melbourne and public transport. Room was great and service wonderful. Very nice breakfast although the room is a little noisy. Will definitely return for another stay!

Dear John Terry M We very much appreciate your comments regarding your stay at the Novotel Melbourne on Collins. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karen Taylor Hotel General Manager Novotel Melbourne on Collins

Honeymoon stay

트립어드바이저 평점 4.0/5

Cecilia W Couples - 21/01/2020 TripAdvisor 인증 리뷰

Great hotel, easy access to everything in the heart of Melbourne city. Great service and clean. Only gave it a 4/5 as the spa was not working on our 3 day stay there. Otherwise the hotel had plenty to offer with a nice restaurant and excellent mixologist at the bar. 👍 and restaurants in the auditorium would definitely stay there again. Thank you Novotel on Collins.

Dear Cecilia W, We very much appreciate your comments regarding your stay at the Novotel Melbourne on Collins. We are very happy to find that you enjoyed your stay with us, albeit the spa being out of order. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karen Taylor Hotel General Manager Novotel Melbourne on Collins

One night away

트립어드바이저 평점 4.0/5

Wander00947766615 Solo travel - 20/01/2020 TripAdvisor 인증 리뷰

Booked in for a night after going to the theater. Comfortable hotel with helpful staff. Good location, so easy to walk back to after a show. Room was comfortable with good sitting area that was useful for me to do some studying.

Dear Wander00947766615, Thank you for your positive feedback regarding your recent stay with us. We are glad that you enjoyed your stay and hope to see you again very soon. Please don't hesitate to contact us on 0400 506 749, if you wish to stay again, and we will ensure that your next stay is even more pleasant than the last one. Sincerely, Karen Taylor Hotel General Manager Novotel Melbourne on Collins

Central and Value for Money

트립어드바이저 평점 5.0/5

gibbon2000 Family - 20/01/2020 TripAdvisor 인증 리뷰

Stayed with the family at the Novotel, it is located centrally in the city access to trams, shopping and trains within a couple of minutes. Accommodation was very comfortable with my wife and 3 kids along. Would recommend for families, couples or even singles.

Dear gibbon2000, Thank you for your positive feedback regarding your recent stay with us. We are glad that you enjoyed your stay and hope to see you again very soon. Please don't hesitate to contact us on 0400 506 749, if you wish to stay again, and we will ensure that your next stay is even more pleasant than the last one. Sincerely, Karen Taylor Hotel General Manager Novotel Melbourne on Collins

Family getaway

트립어드바이저 평점 4.0/5

lre2020 Family - 17/01/2020 TripAdvisor 인증 리뷰

Friendly service. Great breakfast. Quiet room despite facing city street. Good for families. Will recommend to others. Parking was pricey so we choose to park at a nearby secure parking station within walking distance.

Dear Ire2020, We very much appreciate your comments regarding your stay at the Novotel Melbourne on Collins. We will ensure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karen Taylor Hotel General Manager Novotel Melbourne on Collins

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