노보텔 멜버른 온 콜린스 4.5성

고객 평점 (ALL 평가) 4.2/5 6,892 리뷰

노보텔 멜버른 온 콜린스 - Image 1
노보텔 멜버른 온 콜린스 - Image 2
노보텔 멜버른 온 콜린스 - Image 3
노보텔 멜버른 온 콜린스 - Image 4

호텔설명

호텔 추가 정보

  • Located in the Heart of Melbourne's CBD, the perfect destination for work and pleasure.

  • 세련된 세인트 콜린스 레인 쇼핑몰에 위치하고 있으며, 버크 스트리트 몰까지 도보로 1분 거리에 있는 호텔

  • 온수 수영장과 스파가 있는 피트니스 센터를 새롭게 단장했습니다.

  • 모든 투숙객을 위한 무료 WiFi 무선 인터넷, 넉넉한 업무 공간, iPad® 독, LCD TV

숙박

Take advantage of our Flight + Hotel offers

Discover

호텔 위치

노보텔 멜버른 온 콜린스

270 Collins Street
3000 멜버른
호주

GPS:-37.815963, 144.964961

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

LANE RESTAURANT

Lane Restaurant is located on Level 3 and overlooks iconic Collins Street. This modern style restaurant features an extensive breakfast buffet and, a la carte dinner menu, designed to reflect Melbourne's vibrant food culture.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  6,892 리뷰

TripAdvisor 평가  4.0/5  5,261 리뷰

10/10 for location, but....

트립어드바이저 평점 3.0/5

reneeb394 TripAdvisor 인증 리뷰

The staff were amazing, but the experience was let down by the hotel facilities. 10/10 for location, but.... One out of the three lifts was working during the very busy check in period, which meant a wait of 15/20 mins just to get to our room. The air-conditioning in the room didn't work in that we couldn't reduce the setting from a balmy 24.5°C. We cooked throughout our one night stay. The room was clean and spacious but a little dated. We probably won't be back - so many nice hotels to choose from in the CBD.

Dear Renee, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our staff to be amazing, as we strive to provide exceptional service to our guests. However, we regret to hear that you experienced a delay with the lift during your arrival. We understand how frustrating wait times can be, especially during busy periods. Additionally, we apologise for the discomfort you faced due to the air-conditioning in your room. Our guests' comfort is a priority, and we regret that we fell short in providing a pleasant room temperature for you. We also acknowledge your comments regarding the aesthetic of our rooms. We're pleased that you recognised the advantageous positioning of our hotel in Melbourne's vibrant CBD, close to attractions and public transport, making it a prime spot for our guests to explore the city. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Andrew Maynard, General Manager

Good service, old room.

트립어드바이저 평점 3.0/5

383nims TripAdvisor 인증 리뷰

Very dated room. Service was good, staff were friendly and breakfast selection was average. But the room, oh my. You wouldn't think at this location it would be this old. Set your expectation low, you won't be disappointed. It's giving US hotel in the early 90s if you can imagine. All furniture definitely saw the 90s era. Having said that, everything was clean and the staff, again, are very nice. Will I come back? unfortunately, no.

Thanks for your review about our hotel. We regret that your stay fell short of your expectations. We take our guests' feedback very seriously, and we assure you that we have passed yours along to the concerned departments. While we wish that more had been to your satisfaction, this will help us to make the necessary improvements in the future. We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it. We are hoping to welcome you back in the future. All the best. Andrew Maynard, General Manager

Central convenient hotel

트립어드바이저 평점 4.0/5

marcusbB4361JN TripAdvisor 인증 리뷰

We recently spent 3 nights at the Novotel on Collins in Melbourne. The hotel is centrally placed with easy access to several tram lines. The staff are all very helpful and professional. The buffet breakfast offers many tasty choices. It's a nice place to stay.

Dear Marcus, Thank you for taking the time to share your review. We are delighted that you appreciated the central location, the easy access to various tram lines, our professional staff, the diverse buffet breakfast, and found our hotel a pleasant place for your stay. Nested in the heart of Melbourne's CBD, Novotel Melbourne on Collins strives to provide an ideal blend of comfort and convenience to our guests. We take pride in our dedicated team who ensure that our guests receive the professional service they deserve and our culinary team is thrilled to know that the buffet breakfast met your taste, offering a variety of choices to start the day right. We hope we will have the opportunity to see you again in the future. Best regards, Andrew Maynard, General Manager

위치가 좋음

고객 평점 4.0/5

익명 가족 - 전체(All) 통지 확인

위치가 좋고, 전반적인 서비스에 만족합니다. 다만, 조식에 좀 더 다양한 음식이 제공되었으면 좋겠습니다. 샐러드나, Vegan 음식에 좀 더 신경을 써주셨으면 좋겠습니다. 덕분에 멜버른에서의 첫 여행일정을 기분좋게 마무리 했습니다. 감사합니다.

님, 우선 저희 호텔을 방문해주셔서 감사합니다. 저희 호텔의 전반적인 서비스가 만족스러우셨다는 점을 듣게 되어 기쁩니다. 저희 노보텔 멜버른 온 콜린스는 고객님들께 최상의 서비스를 제공하기 위해 항상 노력하고 있습니다. 그러나 조식의 다양성에 대해 아쉬움을 느끼게 해드린 점 죄송합니다. 남겨주신 의견은 저희 팀과 공유하여 메뉴의 다양성을 높이는 방안을 모색하겠습니다. 마지막으로, 저희 호텔의 위치를 좋게 평가해 주셔서 감사합니다. 노보텔 멜버른 온 콜린스는 멜버른 CBD의 중심부에 위치하여 로드 레이버 아레나, MCG, 페더레이션 스퀘어 등 주요 관광지와 가깝습니다. 다음에 멜버른을 여행하신다면, 저희 호텔을 한 번 더 방문해주세요. 감사합니다. Andrew Maynard, General Manager

Central and classy location and very comfortable

트립어드바이저 평점 5.0/5

Andrew B TripAdvisor 인증 리뷰

Sadly, it was a very quick visit to this classy hotel in the centre of the city with only one night stay. Street frontage with reception on the 3rd floor. Nice welcome and a lovely lobby area. Check-in was rapid and friendly. Nice room and very quiet. I was here for business and the desk lighting was excellent with a large desk area to work on. Could not be any more convenient in terms of location and a very comfortable environment.

Thank you for this great review. We are thrilled to hear that your stay at Novotel Melbourne on Collins was a memorable one. We are delighted that you appreciated the welcoming atmosphere of our lobby area, the rapid and friendly check-in process, and the comfort of our rooms, which are designed with soundproofing to ensure a restful experience. It is great that our dedicated workspace met your business needs, complete with excellent desk lighting to facilitate productivity. Finally, our central location in the heart of Melbourne's vibrant CBD is indeed one of our most praised features, providing guests like yourself with the utmost convenience for both work and leisure activities. We're pleased that this aspect contributed positively to your stay. We look forward to welcoming you back soon. Kind regards, Andrew Maynard, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,676 리뷰 9.2/10 위치
  • 3,523 리뷰 6.1/10 객실
  • 3,322 리뷰 8/10 서비스
  • 87 리뷰 3.1/10 인터넷 가격
  • 1,516 리뷰 5.6/10 안락함
  • 1,200 리뷰 6.3/10 청결도
  • 977 리뷰 7.9/10 조식
  • 10 리뷰 9.3/10 Sustainability

Powered by Trustyou

주변에 있는 다른 시설

멜버른 지역 모든 호텔