머큐어 웰컴 멜버른 4성

고객 평점 (ALL 평가) 3.9/5 4,634 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
머큐어 웰컴 멜버른 - Image 1
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머큐어 웰컴 멜버른 - Image 3
머큐어 웰컴 멜버른 - Image 4
265 Little Bourke Street, 3000 멜버른, 호주

호텔설명

호텔 추가 정보

다양하고 편리한 시설의 머큐어 웰컴 멜번은 모든 투숙객이 내집처럼 편안히 지낼 수 있도록 최선을 다합니다. 호텔 전체에서 무료 WIFI 무선 인터넷 사용이 가능하며 드라이 클리닝, 거동이 불편한 고객용 시설, 유료 탁아 서비스, 환전 등의 서비스가 제공됩니다.

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호텔 위치

머큐어 웰컴 멜버른

265 Little Bourke Street
3000 멜버른
호주

GPS:-37.812801, 144.964508

전화
팩스 +61 3 9639 0555

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
호텔 인근
  • 주차장

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  4,634 리뷰

TripAdvisor 평가  3.5/5  4,929 리뷰

Overpriced, basic and noisy

트립어드바이저 평점 1.0/5

SarahD8305 TripAdvisor 인증 리뷰

I paid $255.57 for the loudest and most basic room I have ever stayed in. Don’t ever accept 650. It’s right behind the lift so that’s all you hear all the time. The second single bed was so close to the door it would hit my daughter if she had been in bed when it was opened. There is nothing nice here. Go somewhere else for this price.

Dear SarahD8305, Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. We will certainly review the issues you've raised regarding noise and room layout. We appreciate your comments and will use them to improve our guest experience. Best regards, Alex Mihardja Executive Assistant

Poor customer service

트립어드바이저 평점 1.0/5

Trina C TripAdvisor 인증 리뷰

Poor customer service. Due to flight cancellations beyond our control we could not make our booking. When contacting the accommodation and explaining the situation we requested a credit to stay at a different time. Flat out refused. The accomodation was paid for by family members as a birthday gift. Very disappointed with the outcome

Dear 322trinac, Thank you for your feedback. We regret to hear about your disappointing experience and understand how frustrating flight cancellations can be. We offer two types of reservations: Flexible, which allows for changes or cancellations, and Non-Refundable/Non-Cancellation, which is typically a lower rate but offers less flexibility. Most guests choose the Flexible rate for situations like this. If you booked a Non-Refundable rate, we recommend checking with your travel insurance to see if you can claim the lost funds. Best regards, Alex Mihardja Executive Assistant

Location good - hotel a bit tired.

트립어드바이저 평점 3.0/5

marklarge TripAdvisor 인증 리뷰

The location is good - just behind DJ's and very central. But over all this is an average hotel that is now past its sell by date. Interiors are dated and a bit random. Not what I'd expect for the price given we've done better in Melbourne. At least our room was quiet.. aside from the aircon which sounded like a turboprop aircraft. Not sure we will be back again.

Dear Marklarge, Thank you for your honest feedback. While we're glad you appreciated our central location and a quiet room, we're sorry to hear that some aspects didn't meet your expectations. We hope to welcome you back in the future. Best regards, Alex Mihardja Executive Assistant

Great location but noisy

트립어드바이저 평점 3.0/5

VeronicaS710 Solo travel - TripAdvisor 인증 리뷰

Positive notes - Friendly and helpful staff - Great location Critical notes - The rooms are not sound proof, i recomend bringing earplugs and eyeshades - I stayed 3 nights, they only clean the rooms every 3 nights. I wish they cleaned every other night. - My room had a window, but my view was a concrete wall

Dear VeronicaS710, Thank you for your feedback. We're glad to hear you enjoyed our location and found the staff friendly and helpful. We appreciate your comments about noise and housekeeping and will take them into consideration for improvement. We hope to welcome you back for a better experience. Best regards, Alex Mihardja Executive Assistant

Carol from Brisbane

트립어드바이저 평점 4.0/5

Chooky40 Couples - TripAdvisor 인증 리뷰

Breakfast was very good. Location excellent so close to shopping, China Town Victoria Market. Value excellent.Sleep quality was very good. Some problems with cleaning of rooms as short staff but spoke to Assistant Manager and all worked out fine. No acknowledgement of being Platinum very disappointed as only been platinum short time and never had anything connected to it given to me.

Dear Chooky40, Thank you for your feedback, Carol. We're thrilled you enjoyed the breakfast and our excellent location. We apologize for the cleaning issues and the oversight regarding your Platinum status. Your comments will help us improve, and we hope to welcome you back for a more seamless experience in the future. Best regards, Alex Mihardja Executive Assistant

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 3,491 리뷰 9.6/10 위치
  • 4,096 리뷰 5.2/10 객실
  • 3,077 리뷰 7/10 서비스
  • 70 리뷰 6.8/10 인터넷 가격
  • 2,260 리뷰 2.8/10 안락함
  • 1,532 리뷰 6.5/10 청결도
  • 814 리뷰 7.8/10 조식
  • 806 리뷰 2.7/10 편의 시설

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멜버른 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.