Mercure Hotel Potsdam City 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.1/5 1.164 comentários

Mensagem informativa

+ 18 Serviços

Extras do hotel

  • Vantagem 1

  • Vantagem 2

  • Vantagem 3

  • Advantage 4

  • Advantage 5

Localização do hotel

Mercure Hotel Potsdam City

Lange Bruecke
14467 potsdam

Fax: (+49)331/272233

Check-in a partir das 15h00

Check out até as 12h00





  • De avião

    BERLIN SCHOENEFELD A 40 km / 25 milhas

  • De avião

    BERLIN TEGEL A 35 km / 21,75 milhas

  • De barco

    CAPUTH A 10 km / 6,25 milhas

  • De carro

    MICHENDORF A 10 km / 6,21 milhas

  • De carro

    POTSDAM BABELSBERG A 2 km / 1,25 milhas

  • De trem

    POTSDAM HAUPTBAHNHOF A 0,5 km / 0,31 milhas

GPS:52.394157, 13.059694

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
  • Estacionamento
  • Restaurante
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião


Delícias gastronômicas aguardam você diariamente no nosso restaurante "Oscar" entre 6h e 22h30. O menu tem especialidades regionais e pratos internacionais. Ficaremos contentes em servi-lo no terraço.

Nossas acomodações

No nosso hotel 4 estrelas Mercure Potsdam City, você pode escolher entre quartos Standard ou Privilege ou suítes Junior. Todos os 210 quartos e suítes têm ar-condicionado e Wi-Fi. Estamos ansiosos para receber você e seus filhos: uma criança com menos de 12 anos pode ficar em seu quarto, gratuitamente. Seu animal de estimação também é bem-vindo (taxa de 10 EUR por noite). Aproveite nosso serviço de lazer: você pode reservar passeios de barco e alugar bicicletas na recepção.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 20

  • Tamanho máximo: 200

  • Capacidade máxima: 200 pessoas

  • Capacidade máxima para banquete: 105 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Mercure Hotel Potsdam City

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.1/5

1.164 comentários

Classificação no TripAdvisor 3.5/5

190 comentários

Podstam for a Day

Classificação TripAdvisor 3.0/5

Malcolm C Business - 07/10/2020 Avaliação certificada TripAdvisor

I have been a long time member of the Accor loyalty programme, achieving Diamond status, I felt particularly let down by what is one of the higher standard brands in the group. Whilst i appreciate the current environment we live in, I felt that they were taking advantage and taking the easy way out. I recently stayed in another Accor hotel, the level of service provided was much more comprehensieve under possibly more restrictive conditions. May status was not recognised at check-in, it all seemed to difficult!

Nice stay near historic sites

Classificação TripAdvisor 4.0/5

RuudenIne Business - 18/09/2020 Avaliação certificada TripAdvisor

Due to COVID-19 situation is off course different and not as usual, despite this reception was very kind and helpful. I had pre-booked table for the restaurant, but it appeared to be closed when I arrived. This one should have told in advance, I especially looked for hotel with restaurant ! Breakfast offer was limited due to COVID-19, but acceptable. I did not get all advantages because of my seniority with Accor. Nothing negative to say about room and/or bed. Parking spaces for cars is limited, they did find a solution for me, but it is to small

Perfect !

Classificação TripAdvisor 5.0/5

998j_rgw Business - 01/02/2020 Avaliação certificada TripAdvisor

First time that I visited this hotel. It was a pleasure to be treated and served as a welcome guest. The room was good, the service was kind, the breakfast delicously all the way long! So have a chance and stay here!

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager,

Below par Hotel and staff

Classificação TripAdvisor 3.0/5

CaldeiradaSilva Friends getaway - 05/01/2020 Avaliação certificada TripAdvisor

Mercure in Potsdam is getting older and so is the staff who looks to have some difficulties 8n serving customers. The hotel is located reasonably close to the most important part of the historical city but it's design is rusty. Same applies to staff that for sure did not read the Accor manual

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely Hotel manager

Great location. Poor service

Classificação TripAdvisor 2.0/5

vikramcmehta Couples - 18/12/2019 Avaliação certificada TripAdvisor

We really liked the location of the Mercure hotel - closer from public transport and central station. But that was it - other than the location everything else staff behaviour, sleep quality, room amenities was all below expectations. When we checked in - we were asked to wait until 3 PM which is the check in time however, what we were told is that none of the room on all of its 14 floor were available and that they start room service only after 12 PM when guests check out. However, next day - the cleaning staff entered our room without knocking, they just said housekeeping and entered. And the doors are such that you cannot lock them from inside. So not only was this a case of intrusion of privacy but we also felt that we were lied to. During check out, lady at the reception didnt even bother to ask how our stay was she immediately asked us to pay and that was all she was interested in. she didnt even smile/thank nothing. They only have twin beds and no option for double bed. Basic amenities like water kettle and mini bar (all of which you would expect from a hotel like this ) were missing. Room service was pathetic - we had to plead someone to bring a Coke to our room as they said he was the only person on shift and could not leave the counter. Beds so soft you would completely duck inside. Def not going back.

My Stay

Classificação TripAdvisor 5.0/5

Scenic11549998984 Couples - 20/08/2019 Avaliação certificada TripAdvisor

My stay was just perfect! Service was helpful and always present. The location was so close to everything we wanted to visit! The bar was a great place to have a drink. The room was clean and the shower was easy to use as it had no step. Great hotel!

Great views and location

Classificação TripAdvisor 4.0/5

Ianvivpat Family - 04/08/2019 Avaliação certificada TripAdvisor

Room with a lovely view and great breakfast .Staff helpful . Only downside was the small bathroom which is almost part of the room and toilet and shower gives little privacy .Great value price that included breakfast

Nice hotel

Classificação TripAdvisor 4.0/5

FrHn Business - 16/07/2019 Avaliação certificada TripAdvisor

Nice hotel. Good breakfast Clean rooms Located far from castles and city center, but close to public transports with direct bus/tram to "sans souci" Postdam was more interresting than expected. Personnel welcome and helpful.

What a view!!

Classificação TripAdvisor 5.0/5

Colin B Couples - 22/05/2019 Avaliação certificada TripAdvisor

We were upgraded to a suite on the 15th floor. Great view-great suite. The restaurant is decorated in what we call Art Deco with pictures from the german movies. At this hotel you can pretend you are a star!

Fantastic weekend

Classificação TripAdvisor 5.0/5

NorthStar50959248529 Family - 17/04/2019 Avaliação certificada TripAdvisor

Hotel as usually nice with delicious breakfast. Near to the beautiful old town. Close to train station. We spent very nice weekend in the city a specially Sansucci Park. Likely we were in the time of Tulipan Weekend .

Beautifully location

Classificação TripAdvisor 4.0/5

orcc60 Business - 12/03/2019 Avaliação certificada TripAdvisor

Very nice staff, quick check-in. We had dinner at the hotel restaurant. Not so many different dishes but they are at reasonable price and served quickly Well served breakfast buffet. Only issue was the insufficient sound insulation in the bedroom.

Well-functioning city break

Classificação TripAdvisor 5.0/5

ari146 Couples - 13/02/2019 Avaliação certificada TripAdvisor

Mercure Potsdam City is well located between main railway station and the city centre. The hotel tower offers nice views from most rooms. Breakfast buffet is sumptuous. Hotel staff is attentive and has a good "can-do" attitude which makes you feel as a guest rather than "just" a client. Room was clean and pleasant with a raliable wifi. All in all this was a nice and relaxing experience in every aspect.

Very nice hotel and room with a view

Classificação TripAdvisor 5.0/5

Guide34499511937 Business - 10/02/2019 Avaliação certificada TripAdvisor

This hotel is at a very short distance to Hauptbahnhof Potsdam (only 5 minutes walking). Tremendous view from my hotelroom at the 16th floor. Also very quiet and no typical 'city noise' during the night. The breakfast was very good: lots of fresh food and great choice. Wifi of very good quality.

Wonderfull !

Classificação TripAdvisor 5.0/5

236sophie Friends getaway - 05/11/2018 Avaliação certificada TripAdvisor

A perfect 4 nights stay in junior suite with our 8 years old son. At thé 16th floor, fabulous view over Potsdam ! The staff is very professional. Generois breakfast for every taste. I sûre recommend it and go back on any occasion.

Good Hotel for visiting Berlin

Classificação TripAdvisor 4.0/5

Alan W Solo travel - 27/09/2018 Avaliação certificada TripAdvisor

This was the third time I have stayed at this hotel whilst I visit the Innotrans railway trade exhibition, and I think it was the best. The WiFi which I complained about when I stayed in 2016 is now greatly improved. The refurbishment has been done well, particularly the restaurant where Mercure have had the sense to leave décor as was, whilst renewing seating fabrics and carpets.

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