Hotel Novotel Paris Sud Porte de Charenton 4 estrelas

It's hard to criticize this hotel is we were upgraded on arrival which was nice .the room was lovely the hotel is very nice and Leslie on reception was fantastic,this is the second time we have stayed

Family room for 2 adults and 2 kids .. there is no air conditioning even during summer!!! regarding security no need to room key to use the elevator !! It's next metro station line #8 ... No cold water in tap

Nice hotel, just in front of Metro station Liberté. Easy access to city center although not close. Very good breakfast. Good prices if booked in advance. Rooms are not wide but well equipped and tidy. Hotel restaurant offer a good choice of local and international food.

Close to metro, shops, restaurants, pharmacies, bakeries, doctors, all you might need. Rooms are roomy and clean but need updating. The City Breakfast at the bar is great value. Will definitely come back.

In total the stay was very comfortable and we had a great time with our family. The receptionist at check in was very friendly and helpful and made us feel welcome The rooms are quite old but clean and the Windows Close not very well. The Location was great and Metro just in front of the Hotel. The Service at breakfast was inexistent and the choice not very big and healthy. Great was that children are for free.The public toilets of the Restaurant are in a very bad shape and dirty!

This hotel is in the great location. Many restaurants nearby and also have supermarket near it as well. Connect to city center very easy by metro no. 8 which is 100 meter far from hotel. Staffs are very helpful and friendly. It will be in my list for visit Paris in the future.

We have stayed at this hotel several times. The quality of the rooms is as expected. The breakfast is of a very high standard. Upon check in Celine was particularly rude, brusque and pulling her face into a multitude of incredulous, exasperated expressions because I asked at check in if the online registration had worked!! She wanted to explain about the breakfast timings at all costs even though we politely advised her that we had stayed there several times and knew the times. A most bizarre encounter. At check out the next day she was polite, professional and pleasant. Our previous stays have been acceptable and we were surprised at this unexpected encounter!

everything was great.The only problem with the hotel is the cost of tha parking. It is nesesery to buy the parking spot because their is no fee parking in the hotel area. The rooms were very big!!!!!!

We loved the hotel and its services. The breakfast spread was good and had a variety of dishes and bread. The staff is good and friendly. The biggest problem and may be the only reason to stay away from this hotel is the AC which is never cool enough and one can sweat in the rooms at night.

I stayed here for a couple of nights in August. The room was nice, well equipped, comfy bed and a lovely choice at breakfast time. Excellent location for metro. Liberte metro stop on track 8 is just outside. A little further out than we would have normally gone for but excellently located for visiting Euro Disney and Paris because of easy train links. Staff very helpful although I would eat else where at tea time as food purchased if you opt for an evening meal is a little sparse and nothing special. Overall though we really enjoyed our stay and would go again.

We stayed for 2 nights (en route home) on a fleeting visit to Paris. The hotel was great in terms of location (right next to the Metro) and the staff were very helpful and polite. The breakfast was great too - lots of choice and really good quality. The room was big enough for 4 (we had 2 boys on a sofa bed) and was very clean and quiet. It was also great value for money.

Quality in every aspect of somewhere medium if compared with other hotels of this class. The price, however, is rather high. Overall, the high price is not jsutified by what you get. Critical issues among others; bed quality, old furniture, not very friendly service...

Nice place, perfect breakfast, clean rooms. For family, the four person room little bad not so good. The double bed very comfortable, but the other (for children) is not. The metro about 3 minutes walk.

over all we had a good, I could say even great experience. The room was just the right size for a family with both parents and two kids (4 and 6) the breakfast was excellent, and the location was great! (A forest with lost of activities just a 5 min. stroll away and 20 min by metro from central Paris.) But... yes there are two huge buts. The second night we found our door open! The lock was set so the door could not close itself. And we are sure it was not us leaving it that way (and the housekeeping had obviously been there in the meantime as the beds were made.) The second but is that we payed extra to keep our room until 5pm, back at the room at 3pm we were looking forward to a little rest before heading back home. But the maid was in the room cleaning up! so we had to wait almost 10 minutes standing by the door step for her to go out. Not so great. But well we are sure to go back if we find a good offer in the hotel as the stay was very pleasant despite the little problems.

No assistance for baggage. Taxi to reception is about 30 + metres over cobblestone-like pavement. The room I was allocated was very old and in urgent need of refurbishment. It is listed as a 4 star property and in my opinion is below the standard of Accor's Ibis brand. Over-rated and over-priced for its current condition. The duty manager handled my situation well and as requested found alternative Accor accommodation for me.