Mercure Paris La Defense Hotel 4성

고객 평점 (ALL 평가) 4.2/5 2,178 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Paris La Defense Hotel - Image 1
Mercure Paris La Defense Hotel - Image 2
Mercure Paris La Defense Hotel - Image 3
Mercure Paris La Defense Hotel - Image 4
30 rue Baudin, 92400 COURBEVOIE, France

호텔설명

호텔 추가 정보

  • Spacious rooms and suites with views of La Défense and Paris

  • Bistronomic restaurant, market menu and fresh ingredients

  • Rooftop Cocktail Bar Open Year-Round

  • Fitness center with a view and hammam

  • Meeting rooms near CNIT Paris La Défense

숙박

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객실 1

호텔 위치

Mercure Paris La Defense Hotel

30 rue Baudin
92400 COURBEVOIE
France

GPS:48.895167, 2.250352

전화
팩스 +33 1 47 68 83 32

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  2,178 리뷰

TripAdvisor 평가  3.4/5  185 리뷰

Deceiving

트립어드바이저 평점 1.0/5

felipepA3955XP TripAdvisor 인증 리뷰

Horrible Stay

트립어드바이저 평점 1.0/5

Vinoshen TripAdvisor 인증 리뷰

Dear Guest, Thank you for sharing your feedback! We fully understand your dissatisfaction and sincerely apologize for the inconvenience you experienced. When welcoming temporary staff, sometimes information may not be communicated as clearly or confidently as we would like. Please be assured that we are currently working on strengthening our checklists and training processes to help our team better retain and convey the key information about the hotel. We appreciate your understanding and hope to have the opportunity to provide you with a much improved experience in the future. Kind regards, Léonore Wolff Guest Experience Manager

Waste of money!

트립어드바이저 평점 1.0/5

MIRAKI L TripAdvisor 인증 리뷰

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry if you felt that our team was not attentive or available enough during your stay. Please accept our sincere apologies, the well-being and comfort of our guests are our top priorities, and it is deeply regrettable to hear that you did not feel supported. Regarding the toiletries, we understand your disappointment. In France, items such as loofahs are not commonly provided in hotels, which may explain the confusion and inconvenience caused. That said, your feedback is invaluable and has been shared with our team for future consideration. Please also allow us to clarify that our superior rooms and suites are equipped with additional amenities including a vanity kit, shower cap, body lotion, and conditioner. These are not included in our standard rooms, which may have contributed to your impression. We understand how this may have affected your experience and are truly sorry it did not meet your expectations. We hope to have the opportunity to welcome you again in the future and provide you with the high level of service and comfort we are known for. Best Regards, Léonore Wolff Guest Experience Manager

Safe location

트립어드바이저 평점 5.0/5

Quality_Matters76 Solo travel - TripAdvisor 인증 리뷰

Dear Guest, Thank you for taking the time to share your feedback with us! We’re glad to read that you appreciated our convenient location and the ease of access to central Paris, as well as the safety of the area — even at night. We understand that the breakfast experience felt a bit too busy for your preference, and we’re sorry it didn’t fully meet your expectations. Your comments will help us continue improving this service. It’s great to know that our hotel met your needs for this trip, and we truly appreciate your intention to return. We’ll be happy to welcome you back anytime. Warm regards, Léonore Wolff Guest Experience & Quality Manager

Wouldn’t stay again

트립어드바이저 평점 1.0/5

GregoryB732 비즈니스 - TripAdvisor 인증 리뷰

Dear Guest, Thank you very much for taking the time to share your detailed feedback about your recent stay at Mercure Paris La Défense. First and foremost, we want to sincerely apologize for the upsetting experience your colleague had when entering a room that was already occupied. This was caused by an unfortunate IT glitch, and we fully understand how distressing and unacceptable this situation was. Please rest assured that we are actively working to identify and resolve such issues promptly to ensure this does not happen again. We want to emphasize that at no point did we question the presence of the other guest in the room. We have the utmost respect for all our guests, and their comfort and satisfaction remain our top priority. We also understand that the complimentary drinks offered as compensation did not fully meet expectations, especially since the bar restricted the option to redeem a pint of beer. We are truly sorry for this limitation and have shared your feedback with the bar team to improve the customer experience. Regarding your room assignment, we allocated the room type you had originally booked. However, we are truly sorry for the inconvenience caused by the sink not draining properly. Your comments have been passed on to our maintenance team to ensure this is addressed without delay. Please know that your feedback is very important to us. It helps us learn and improve, and we genuinely regret the discomfort these issues have caused during your stay. We hope to have the opportunity to welcome you back and provide you with a much smoother and more enjoyable experience. Kind regards, Léonore Wolff Guest Experience Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 365 리뷰 8.6/10 위치
  • 947 리뷰 5.9/10 객실
  • 1,183 리뷰 8.3/10 서비스
  • 6 리뷰 7/10 인터넷 가격
  • 404 리뷰 5.2/10 안락함
  • 353 리뷰 7.8/10 조식
  • 339 리뷰 4.7/10 청결도
  • 236 리뷰 4.5/10 편의 시설

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.