ibis Gent Centrum Opera 3 stars

Customer review rating (ALL Rating) 4.3/5 1,520 reviews

Best price
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Nederkouter 24, 9000 GENT, Belgium

Description

Hotel extras

  • In the heart of the city

  • Many shops and restaurants nearby

  • Convenient travel connections

  • Trendy hotel bar with tasty food and drinks

  • Continental breakfast buffet. On-site car park.

Our accommodation(s)

Hotel location

ibis Gent Centrum Opera

Nederkouter 24
9000 GENT
Belgium

GPS:51.04849, 3.721254

Telephone
Fax +32 9 223 59 07

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,520 reviews

TripAdvisor Rating  4.0/5  122 reviews

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Clean, comfortable and pleasant stay. Impressed with the Breakfast. A little more leg room in the bathroom would of welcome, although as a less large person this wasn't much of an issue for myself.

Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear that our breakfast selection met your expectations and contributed to a pleasant start to your day. We regret to hear that the bathroom size did not entirely meet your satisfaction. Our hotel is designed to offer a functional and efficient space for our guests, and we apologize if this aspect did not match your preferences. Furthermore, we recognize the inconvenience you experienced with the back clearing. Although not entirely clear, we understand that any difficulty during your stay is a matter of concern and we are looking into ensuring all aspects of guest comfort are addressed seamlessly. Despite these concerns, it is reassuring to know that you found our accommodation to be clean and comfortable. We take pride in maintaining a high standard of cleanliness and guest comfort at ibis Gent Centrum Opera. We hope to welcome you back. All the best. Christopher Cabri, Deputy Manager

Friendly, clean, lovely breakfasts

Customer review rating 4.5/5

Andrew F. Couples - Confirmed reviews ALL

Good visit, close to city centre, nice bar with reasonable food

Dear Andrew, Thank you for taking the time to review your stay. We are delighted to hear that you enjoyed the prime location of our hotel, which serves as a convenient gateway to explore the historical heart of Ghent. Our team is also heartened by your recognition of their friendliness, as guest satisfaction is a cornerstone of our hospitality ethos. Moreover, it is gratifying to know that our breakfast offerings contributed to a lovely start to your day. We take pride in maintaining high standards of cleanliness and are gratified that you noticed our efforts. Your positive feedback regarding our sustainable development initiatives is equally encouraging, as we continuously strive to improve our eco-friendly practices. Furthermore, we're pleased that you are a member of our ALL – Accor Live Limitless loyalty programme and that you value the benefits it offers. Your endorsement of our programme is much appreciated, and we hope you continue to enjoy the advantages it provides. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Christopher Cabri, Deputy Manager

Room not clean and cloths left in room from previous occupant

Customer review rating 0.5/5

Mr K. L. Business - Confirmed reviews ALL

i booked your hotel as it was recommended by my customer i was visiting , after checking into my room and getting ready to go out i moved a stool below my TV and found a pair of old socks at the back of the stool , this had clearly not been moved by the cleaner , around the edge of the carpet was very dusty and had not been hoovered , i went down to reception and told them this was not good enough for what i had paid . When i got back the socks had gone but the room was still dusty . the room was hot , i tried to put the Air conditioning on but there was not clear instructions , so opened the window . The next morning i again said about the room but after working all day it still hadn't been cleaned properly as the just was still there , no one seemed bothered and just shrugged there sholders I expected some sort of credit back from you group ( But Nothing )

Excellent location, good price

Customer review rating 4.5/5

Robert Couples - Confirmed reviews ALL

Our room was fairly small but was clean and comfortable. We didn't have any problems with noise. All facilities were good. The location of the hotel was absolutely excellent - we were just minutes away from the centre. The price of the room was very competitive. Reception staff were polite and helpful. The check-out time was very reasonable. We used the reserved parking underneath the hotel for an extra 20 euros. This was easy to find but the spaces were tight and it was slightly difficult to fit in.

Dear Robert, Thank you for taking the time to review your stay. It is delightful to hear that you found our location to be excellent, positioning you perfectly to explore Gent's vibrant center. We take great pride in our central location and are glad it contributed positively to your experience. We note your comments regarding the room size and parking facility. Our parking is designed to be as convenient as possible, and while the spaces can indeed be snug, we're happy you found the location and accessibility to your satisfaction. We apologize for any inconvenience and appreciate your understanding. Your commendations on the cleanliness and comfort of your room are heartening, and we're pleased that our facilities met your needs effectively. Moreover, your recognition of our competitive pricing and the courtesy of our reception staff is immensely gratifying. We are also content to know that the check-out time added to the ease of your stay. Rest assured, we are always looking for ways to enhance our guest experience, and your survey is invaluable in that endeavor. Thank you for choosing to stay with us and for your constructive remarks. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Christopher Cabri, Deputy Manager

Well located

Customer review rating 4.5/5

Debbie Couples - Confirmed reviews ALL

Very nice hotel, with good standard of rooms, in city centre. The only disadvantage we could find was that you did not accept cash in your hotel bar which was a shame as we would have used it. As British nationals we did not want to incur extra cost by using our card to pay, so we did not use it.

Dear Debbie, We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear about your appreciation for our prime location in the city centre and the high standards of our rooms. Your satisfaction with the cleanliness and our commitment to sustainable development is truly rewarding for us. We regret to hear about the inconvenience you experienced due to our bar inviting you to the reception for cash payments. Our aim is to streamline the payment process for the convenience of our guests while also enhancing security measures. However, we understand the importance of flexibility and will certainly take your feedback into consideration for future improvements. Your endorsement of the ALL – Accor Live Limitless loyalty programme is much appreciated, and we are delighted to know that you would recommend it to others. Thank you for choosing ibis Gent Centrum Opera for your stay, and for your commendable rating of our efforts. We hope to welcome you back. Best wishes, Christopher Cabri, Deputy Manager

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.