ibis Brussels City Centre

ibis Brussels City Centre 3 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 702 comentários

Hotel aprovado por ALLSAFE

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Descrição

Extras do hotel

  • A 550 metros a pé da Grand Place

  • Ar condicionado nos quartos

  • Wi-Fi gratuito em todo o hotel

  • Parque de estacionamento público perto do hotel

  • Receção aberta 24 horas por dia

Localização do hotel

ibis Brussels City Centre

rue Joseph Plateau N°2
1000 BRUXELAS
Bélgica

  • BUSS BOURSE:  48-95 BOURSE

  • METRO DE BROUCKERE LINE 2:  29-65-66-63 DE BROUCKERE

  • CENTRAL STATION:  1 STE-CATHERINE

  • STATION BRUSSELS NORTH:  4 BOURSE

  • TRAIN FROM ZAVENTEM:  AIRPORT EXPRESS CENTRAL STATION

  • De avião

    BRUXELLES NATIONAL A 15 km / 9,38 milhas

  • De carro

    BRUGGE A 85 km / 52,82 milhas

  • De carro

    LIEGE A 100 km / 62,14 milhas

  • De carro

    PARIS A 300 km / 186,43 milhas

  • De comboio

    CENTRAL STATION A 0,6 km / 0,38 milhas

  • De comboio

    MIDI STATION A 3 km / 1,88 milhas

GPS:50.850204, 4.349662

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

BAR

O Bar: o lugar ideal para conviver a qualquer hora do dia.

As nossas opções de alojamento

Acolhedor, moderno e confortável, com uma cama aconchegante e uma casa de banho funcional. O quarto tem tudo para o agradar

Avaliações dos nossos clientes sobre o
ibis Brussels City Centre

Avaliações dos nossos clientes sobre o
ibis Brussels City Centre

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.2/5  702 comentários

Classificação do TripAdvisor  3.5/5  3.490 comentários

localização e quarto

Nota clientes Avis 4.0/5

Marina F. A. Famílias - Comentários confirmados de ALL

quarto amplo localização excelente só senti falta de frigobar e box no banheiro

Má limpeza do quarto

Nota clientes Avis 3.5/5

Anónimo Casais - Comentários confirmados de ALL

Quarto e casa de banho ainda tinham lixo dos hóspedes anteriores

Dear guest, We thank you for your review. Please accept our apologies for the fact that your room and bathroom were not well cleaned. We kindly suggest you to report such inconveniences during your stay so that we can move you to an other room. Rest assured that we will transmit your impressions with the head of the cleaning department. We hope that you will give us the opportunity to welcome you back in our hotel and offer you the correct service. Yours truly, Marc UYTTERHOEVEN, Gerente Geral

Bem localizado

Nota clientes Avis 4.5/5

Anónimo Casais - Comentários confirmados de ALL

Ótima experiência. O que se espera de um hotel Ibis

Dear guest, We are so happy to receive your positive feedback. It is nice to read that you had an great experience. Looking forward to host you again. Best regards, Marc UYTTERHOEVEN, Gerente Geral

Bem localizado

Nota clientes Avis 4.0/5

Rafaela Casais - Comentários confirmados de ALL

Adoramos a localização, o bar na entrada do hotel. Mas o quarto deixou a desejar dessa vez. O ar condicionado não funcionou, durante a noite ficava muito quente, no duche a mangueira estorou

Foi com muito gosto que a recebemos e ficamos satisfeitos por ter apreciado a nossa localização e amenidades. Efetivamente, desfrutamos de uma posição bastante conveniente para quem pretende explorar o centro da cidade. Marc UYTTERHOEVEN, Gerente Geral

Boa estadia

Nota clientes Avis 4.5/5

Cláudia Casais - Comentários confirmados de ALL

Hotel com instalações boas e muito bem localizado. Apenas acho que podiam melhorar o facto de só darem 1 toalha por pessoa.

Cara Claudia, agradecemos o seu comentário. É com agrado que tomamos conhecimento da sua agradável experiência na nossa companhia. Aproveitamos apenas para clarificar que a nossa equipa se encontra sempre disponível para qualquer necessidade dos nossos hóspedes — apesar de reduzirmos o contacto ao mínimo indispensável devido à situação sanitária que enfrentamos. Esperamos que compreenda e que numa próxima visita não hesite em solicitar a nossa assistência. Esperamos que tenha a oportunidade de voltar. Com os melhores cumprimentos, Marc UYTTERHOEVEN, Gerente Geral

Localização do hotel é excelente.

Nota clientes Avis 3.5/5

Beatriz Negócios - Comentários confirmados de ALL

Falta um frigobar no quarto. O atendimento da recepção é muito básico (não sabem dar recomendações de lugares nem tirar dúvidas sobre pontos da cidade). Reclamei sobre a saboneteira que não estava a funcionar e nada foi feito (nem consertaram a minha, nem me mudaram de quarto e nem me deram também um sachet para compensar).

Cara Beatriz, agradecemos a sua preferência e feedback. Foi um prazer recebê-la no nosso hotel e é com agrado que concluímos que desfrutou da nossa posição bastante central e próxima de todas as comodidades e serviços. Em simultâneo, porém, lamentamos que o atendimento da nossa equipa tenha ficado aquém do esperado. Os nossos colaboradores encontram-se preparados para prestar um caloroso e informado acolhimento, logo iremos averiguar o sucedido. Por fim, acrescentamos que, por padrão, os hotéis da nossa categoria não oferecem minibar nos quartos. Esperamos que compreenda. Esperamos que tenha a oportunidade de voltar, será um prazer recebê-la novamente. Cumprimentos, Marc UYTTERHOEVEN, Gerente Geral

Muito bem localizado

Nota clientes Avis 4.5/5

Gonçalo Viajante individual - Comentários confirmados de ALL

Hotel com marca e estilo Ibis. Muito bem localizado no centro. Relacao qualidade/preço muito boa. Recomendo.

Caro Gonçalo, agradecemos o seu feedback. Estamos muito satisfeitos em saber que fomos a sua escolha para usufruir de um tempo especial em Bruxelas. Obrigado por sua excelente menção à nossa localização. Cumprimentos, Marc UYTTERHOEVEN, Gerente Geral

AC doesn’t work

Nota Tripadvisor 1.0/5

Wanderer272586 Avaliação com certificação TripAdvisor

The AC would not work, I went down to the receptionist right after checking in to have him check it out. He came to look at it, I mentioned how it had a service “wrench” symbol flashing on it which clearly means it needs maintenance. However, he just said this is how it’s supposed to operate and just told me to deal with it. He did confirm he has other rooms available, so it wasn’t that he could not move me to another room. For some reason, he was persistent that this is now the AC is supposed to flash and that everything is ok.. making me having to spend the night in a room that I was sweating all night in. Not good customer service at all, would like someone to get in contact with me.

Dear Guest, Thank you for sharing a review. We found your remarks to be very concerning and regret any inconveniences encountered. The comfort and overall well-being of our guests is our number one priority. Rest assured we will take the necessary steps to ensure that this type of situation will no longer occur in the future. We hope to have the opportunity of welcoming you for a more memorable stay in future. Kind regards, Marc UYTTERHOEVEN, General Manager

Wake up call

Nota Tripadvisor 1.0/5

thesssss Avaliação com certificação TripAdvisor

Think about a stay after 10 hours flight from US for layover only one night stay in Brussels due to we are tired and house keeping knock your door 3 times in the morning and say I need to clean room. What kind of cleaning after 1 nght stay ? It is 'disaster' .. After that situation informin FO about issue and their pain english only enoughh to offer comp drin in lobby .. That situation is unacceptable

Dear Guest, Thank you for taking the time to share your review. We are very sorry that this experience did not meet your expectations. Please rest assured that we have shared your feedback with the concerned personnel, in order to ensure that this experience is not repeated in future. Nevertheless, we hope we may be able to welcome you back for a more pleasant stay in the future. Kind regards, Eva Scheerlinck, General Manager

Well located Hotel

Nota Tripadvisor 4.0/5

alcm64 Solo travel - Avaliação com certificação TripAdvisor

The surrounding area is full of eatery outlets and close to main square attractions. I am an Accor Club Gold member and was told that i got an upgraded room when I enquired. The room was facing St Catherine Church although I requested for a front or city view. The room was adequate in size but the toilet/bath room was narrow and small even for an Asian. Overall was an okay experience.....just quite curious with the police presence at the front of the Hotel throughout duration of my stay, I wonder why?! The breakfast area seems to be lack of table & chairs for guests to have their meals, something the Hotel should do something about.

Missing basic facility

Nota Tripadvisor 3.0/5

swarupb289 Negócios - Avaliação com certificação TripAdvisor

Missing basic facility like a bottle of water and tea/coffee maker. I have seen these two facilities even any budget hotels. Expect Accor group to provide these basic facilities. Also restaurant need some more ala carte menues

Dear Swarupb289, Thank you for your candid feedback. The satisfaction of our guests during their stay is very important to us, and we regret that you were not entirely satisfied with your room. Our premium rooms do offer additional amenities such as slippers and coffee/tea making facilities. If you would prefer one of these rooms for your next visit, please do not hesitate to let us know. We have duly noted your suggestion for à la carte menus and will take this into consideration. We hope you will return in the future. All the best, Eva Scheerlinck, General Manager

A TO THE POINT HOTEL

Nota Tripadvisor 4.0/5

Marc B Negócios - Avaliação com certificação TripAdvisor

very friendly staff, excellent location, good service, very clean, basic but good room. Nevertheless gigantic works in the nearby neighborhood I did not have any noise problems. So a to the point hotel, worth a four star rating

Excellent

Nota Tripadvisor 5.0/5

davindersinghsaini Negócios - Avaliação com certificação TripAdvisor

Excellent Team at IBIS Brussels City Centre especially the Front Office Staff - Martina; Celine & Lisa. And not to forget the barmen - Pascale. Very helpful and professional staff. The stay was very comfortable. Little concerns about the cleanliness of the room and washroom.

Expected stay with very nice staff experience

Nota Tripadvisor 4.0/5

md-ahmed2 Negócios - Avaliação com certificação TripAdvisor

As I used to while staying in Ibis hotels it was nice stay, but what is different here is the reception staff experience, They were very professional and helpful! Adding luggage locker to hotel services was unique and I liked it! Hotel is too close to city centre and Brussels central train station surrounded by many markets, shopping centres and restaurants! I can recommend it Brussels visitors!

Trip to Belgium

Nota Tripadvisor 5.0/5

Claudia I Couples - Avaliação com certificação TripAdvisor

Everything was ok, the hotel is very clean and is located very close to Gare Centrale and to city center. I recommend this hotel to everyone. The breackfast was delicious and variate, including traditional waffels.

Great location, nice staying

Nota Tripadvisor 4.0/5

Elpiniki F Couples - Avaliação com certificação TripAdvisor

The location was great. The staff was really friendly and helpful . Our room had nice view to the Saint Catherine cathedral. The bathroom could have been bigger but in general it was a very good staying !!!

Ibis are always a certainty

Nota Tripadvisor 5.0/5

GiuliaXXXGiulia Couples - Avaliação com certificação TripAdvisor

I usually book an Ibis hotel for my travels in European capitals. I wanted to to stay in St. Catherine because I felt in love with this area of Bruxelles and I found this Ibis which is very comfortable and well located. I will stay there again for sure in the future.

Great service.

Nota Tripadvisor 5.0/5

fpuma88 Couples - Avaliação com certificação TripAdvisor

Great service. I loved the breakfast buffet and the bed was comfortable and fluffy. The room was very clean and the bathroom had the perfect water temperature. The hotel was close to the city centre and to public transportation.

City-Trip F-B-NL

Nota Tripadvisor 4.0/5

bme181 Couples - Avaliação com certificação TripAdvisor

For our second stop in Brussels we have choosen Ibis Brussels City Centre Hotel because of its location in the inner city in comparison to the price. The rooms (esp. the bathroom) are really small, but absolutely sufficient for such a trip. If you need your room just to sleep and take a shower you may enjoy the rooms. Breakfast is appropriate to the style of the hotel. The personnel is young, cool and always helpful.

Convenient Hotel

Nota Tripadvisor 4.0/5

tatianasader Friends getaway - Avaliação com certificação TripAdvisor

The hotel is typical ibis so you have an idea on what to expect. Fairly spacious room. The location is great, in the center and close to the many attractions. There is also a street right behind the hotel with many dining options. The only negative thing is that the toilet was so small.

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