イビスマルセイユガールサンシャルル 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,229 件のレビュー

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説明

ホテルのその他の情報

  • サンシャルル駅から50m (徒歩1分)

  • 朝食ビュッフェは朝の 4 時から 10 時までご利用いただけます

  • 設備の整ったエアコン完備のミーティングルーム6室

  • ナルヴィク:「ビストロバーガー」でお腹いっぱいまでお召し上がりください

当ホテルの客室

ホテル所在地

イビスマルセイユガールサンシャルル

Square Narvick, Esplanade Saint Charles
13001 マルセイユ
フランス

GPS:43.302828, 5.382614

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
建物付近
  • 駐車場

NARVIK - LE BISTRO BURGER

「アトリエデュバーガー」では、お好きな具材でお好きな大きさのおいしいバーガーを作ることができます。「ビストロ」では、テラスや改装されたばかりの店内で楽しめるおいしい料理を豊富に取り揃えております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,229 件のレビュー

トリップアドバイザーの評価  4.0/5  2,058 件のレビュー

2023エクセレンス認証

Terrible experience...very weak customer service

トリップアドバイザーの評価 1.0/5

Rmann j Friends getaway - トリップアドバイザー認証口コミ

I and my wife checked in the hotel on 12 October 2024 about 11.30am and we were told that our room would be available by 3pm. When we called around 3pm, the reception guy told us arrogantly and jokingly that our room would be available at 9pm and told us to wait in the reception area. As nothing was forthcoming and as we saw other customers were receiving their room keys, we called again on the reception guy. He gave us the room key and instead of opening the locked room to collect our baggages, he disappeared from our view. After some minutes while waiting for him to unlock the door where we kept our baggages, we decided to search for him. He found him sitting leisurely at hotel bar taking his lunch. We felt that he had done him purposely. He candidly told us that we should be patient and finally unlock the said door. Thus we had a terrible experience and would not recommend that hotel.

Hello and thank you for your comment. To come back to your dissatisfaction, you were part of a group, and the rooms were actually available at 3pm, not 9pm, your luggage was put in a lounge for more security. The rooms that were given were those of the participants of the group, in alphabetical order, the whole group was understanding to this normal expectation. You had your room before your colleagues who were quietly waiting their turn. It's a bit like the principle of traveling in a group, having a little patience, and thinking a little about your neighbor. And my receptionist has a lunch break between noon, and he is not used to making the customer wait voluntarily, don't worry. Sincerely, Régis KOCH. General Manager

Ibis a perfect overnight stop

トリップアドバイザーの評価 4.0/5

niqueca Couples - トリップアドバイザー認証口コミ

Perfect stop when arriving in Marseille late evening and catching an early train. Across the road from Gare st Charles. Good restaurant, pleasant environment out in the garden. walking distance from the vieux port and the tourist centre.

A well located, reasonably priced hotel in a good location

トリップアドバイザーの評価 5.0/5

Wander67776790039 トリップアドバイザー認証口コミ

The staff were extremely helpful during our 5 day stay during the very busy Rugby World Cup quarter final weekend. We were not expecting much from the restaurant but the choice of dishes was reasonably good and the food itself was very good. A great location near the Gare St Charles giving easy access to the underground system.

Not terrible but should have chosen nearer the port

トリップアドバイザーの評価 3.0/5

Jaz007 トリップアドバイザー認証口コミ

I stayed at this hotel for 4 nights in Septebmer 2023. I'm a solo traveller who came to see Marseille. The hotel isn't bad. Just slightly out of the way for a 60 year old like me.. Marseille is very hilly and the hotel (and train station is perched on the top of a hill). The train station is right next door (as is the bus to the airport), and there is a metro stop. There is a handy Carrefour just across from the station. Hotel positives - the breakfast is lovely. Buffet style and the outdoor terrace is nice and peaceful in the morning. I had a standard double room which was good enough for me solo but I can imagine a couple bumping into each other. The bathroom/shower is adequate. The room has air-con which was a godsend in the the 30+ degree heat outside. Negatives - there is no safe in the room. If you want to look up your valuables you do it at reception at cost. There is no free luggage store for that last day. There are lockers you can use charging from 6 euros depending on size. The hotel does have a bar/cafe. I used it for a beer once (7 euros) and didn't again. I would class this a 3 star hotel with basic facilities. However as a stop for visiting Marseille and seeing the sights, not bad. In hindsight, for me, I wish I'd chosen somewhere nearer the port with more bars/restaurants nearby.

Good value hotel!

トリップアドバイザーの評価 4.0/5

helendc1 Couples - トリップアドバイザー認証口コミ

We really enjoyed our 4 nights here. The staff are lovely and obviously happy in their work. The bedroom is small and bathroom as well but it was perfectly adequate for us! Breakfast was good with a very good choice of bread, fruit yogurts and freshly squeezed orange juice. I like tea in the morning and there was lovely loose tea for me to make up my own tea bag! The hotel is close to train station and for airport bus. It was close to cafes, restaurants and attractions. It was good value for money considering the good value price we paid!

との提携 TripAdvisor

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