ホテル メルキュール マルセイユ カヌビエール

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,022 件のレビュー

ホテル メルキュール マルセイユ カヌビエール - Image 1
ホテル メルキュール マルセイユ カヌビエール - Image 2
ホテル メルキュール マルセイユ カヌビエール - Image 3
ホテル メルキュール マルセイユ カヌビエール - Image 4
48 La Canebiere, 13001 マルセイユ, フランス

説明

ホテルのその他の情報

  • 市内中心部に位置し、マルセイユでのストップオーバーに最適なホテル

  • 旧港から徒歩5分、セント チャールズ駅からは10分

  • シェフのNoël Baudrand氏が監修するビストロノミックレストラン

  • セミナーや商談にも最適な専用スペース

  • グリーンキー認証

当ホテルの客室

ホテル所在地

ホテル メルキュール マルセイユ カヌビエール

48 La Canebiere
13001 マルセイユ
フランス

GPS:43.296986, 5.379321

電話番号
ファックス +33 4 65 58 56 92

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LE CAPUCIN

旧港近くのLa Canebièreは、伝統とモダンが融合したオスマン風の空間はトク量のレストランです。シェフのNoël Baudrand氏による、新鮮な地元食材を使った洗練された料理をお楽しみください。https://www.brasserielecapucin.com/

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,022 件のレビュー

トリップアドバイザーの評価  4.0/5  173 件のレビュー

2023エクセレンス認証

More like a hostel than a hotel

トリップアドバイザーの評価 1.0/5

megw521 トリップアドバイザー認証口コミ

I have stayed in many 4 star hotels and this certainly was not one. It is more like a hostel than a hotel. Staff with no customer service. Room was not as described, booked a twin but was given a tiny double. One small wardrobe with four coathangers for 2 persons staying 3 days, not even a shelf to put your clothes on. No chest of drawers. Coffee facilities had powdered milk sachets which were so ancient they didn't dissolve. Buffet breakfast was cold every morning and very poor quality. when Bain marie was empty and a request for it to be refilled we were told that that there was no more. Asked for a poached egg but was told no. We looked forward to a relaxing glass of wine before bed but the bar is closed on Saturdays and Sundays. Very noisy area but there was no double glazing. It seemed as though the hotel is run more for the benefit of the staff than customers. The area is littered with homeless, drunks and beggars and feels very unsafe to walk through in the evening. I would never return to this hotel

Bad experience, not a safe stay

トリップアドバイザーの評価 2.0/5

Alainmoual92 ビジネス - トリップアドバイザー認証口コミ

Im a privilege member of the accor hotels chain and I go on business trips frequently and i usually only reserve at accor. During my last stay, my luggage was opened when I was out of the room, even though i locked it before I leave with a security code. On my return my luggage was open. I mentioned this to the reception and they told me they investigated it but they can’t know who entered the room when im out and they did not take any measures and did not took this event seriously. It will be my last time to visit this hotel.

Dear guest, We sincerely apologize for the incident regarding your luggage during your recent stay. The security and well-being of our guests are of utmost importance to us, and we take such matters very seriously. Rest assured that we are looking into this matter diligently to prevent any recurrence. We are writing the same answer as the one we wrote on the other of your negative digital reviews. You are already aware that we took quick measures to check all the datas necessary to investigate on our own about your room even nothing has been stolen as you know. Duty Manager and front desk Managers themselves discussed with you and replied to you orally about this unfortunate incident after doing all the efforts that could do. We appreciate your loyalty as a privilege member of the Accor hotels chain and regret the inconvenience caused. Your feedback is valuable to us, and we will ensure that necessary steps are taken to address this issue. We hope to have the opportunity to regain your trust in the future. Best regards Hôtel Mercure Marseille Canebière Vieux-Port

Very good hotel

トリップアドバイザーの評価 5.0/5

Kristīne K Couples - トリップアドバイザー認証口コミ

Very good service. Good location. near the port. Very nice welcome at reception. We really liked it. The room was clean and comfortable. we could communicate with the employees in many languages, also in Russian. Necessary things were quickly brought to the room.

Nice Stay

トリップアドバイザーの評価 5.0/5

Traveler54477883349 トリップアドバイザー認証口コミ

The stay was very good, especiall that the staff were very helpful. I would like to thanks Olivier and Adrien for the nice hospitality and support during the whole period of the stay. I hope to come again due to these nice guys.

This is my first time visiting Marseille. I hope to repeat the visit with my family, so I will make a reservation with y

トリップアドバイザーの評価 5.0/5

Trail33016442093 トリップアドバイザー認証口コミ

Good stay, hospitality and excellent cooperation from the hotel employee Although the hotel is small, its location is excellent in the center of the beautiful city of Marseille, close to the metro, tram, bus station, and shopping places. Thank you

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 675 件のレビュー 8.8/10 ロケーション
  • 828 件のレビュー 7.6/10 客室
  • 790 件のレビュー 9.3/10 サービス
  • 12 件のレビュー 6.8/10 インターネット
  • 489 件のレビュー 6.9/10 快適さ
  • 402 件のレビュー 9/10 朝食
  • 282 件のレビュー 8.1/10 清潔さ
  • 189 件のレビュー 9.4/10 雰囲気

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周辺の他の施設

マルセイユのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。