Sofitel Luxembourg Europe

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Sofitel Luxembourg Europe 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.7/5 582 beoordelingen

ALLSAFE goedgekeurd hotel

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Omschrijving

Extras van het hotel

  • Bekroond gastronomisch restaurant

  • Elegante en gezellige bar

  • Uitzonderlijke architectuur

  • Gelegen in Kirchberg, op een plateau

  • Gratis WiFi

Hotel locatie

Sofitel Luxembourg Europe

6, Rue du Fort Niedergruenewald, Plateau de Kirchberg
2226 LUXEMBOURG
Luxemburg

Telefoon +352 43 77 61

Fax +352 42 50 91

E-mailadres voor contact

  • Luxtram:  Parlement Europée

  • Met het vliegtuig

    LUXEMBOURG FINDEL op 7 km / 4 mijl - Pendeldienst niet gratis

  • Met de trein

    LUXEMBOURG GARE CENTRALE op 5 km / 3 mijl

Gps:49.621782, 6.145345

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Samengevat
Op het terrein
  • Parking
  • Pendeldienst
  • Restaurant
  • Hotel toegankelijk voor rolstoelen
  • Wellness
  • Wifi
  • Ontbijt
  • Bar
  • Vergaderzalen
Dicht bij het hotel
  • Parking

Onze accommodaties

Alle in een klassiek-moderne stijl ingerichte kamers beschikken over Sofitel MyBed voor een heerlijke nachtrust. Tot de andere voorzieningen behoren hoge snelheid internet, WiFi-toegang, kluis, minibar, satelliet-TV, kabel-TV en 24-uurs roomservice.

Onze beoordelingen van gasten

Onze beoordelingen voor
Sofitel Luxembourg Europe

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.7/5  582 beoordelingen

TripAdvisor score  4.5/5  1.250 beoordelingen

Certificaat van uitmuntendheid 2022

Goede kamer

Avis-klantbeoordeling 3.5/5

Anoniem Vrienden - ALL bevestigde berichten

Kamer was goed, ontbijt ok, maar het eten in het grillrestaurant was slecht. Nu snappen we ook dat er geen andere gasten waren dan wij met vieren. Iedereen at in het Italiaanse restaurant. De serveerster deed wel haar best.

Dear Sir, We want to thank you for have taken of your precious time to write us this review following your stay at Sofitel Luxembourg Europe. We are pleased to hear that you enjoyed our rooms and breakfast. However, we would like to apologise to you for the quality of the restaurant De Feierwon, as the quality you mention is not at all the same as the quality we would like to offer. We hope to have the opportunity to welcome you again, to regain your trust and to offer you a stay that will exceed your expectations. Sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

prima en klassevol hotel

Avis-klantbeoordeling 5.0/5

Giovanni Zaken - ALL bevestigde berichten

klassevol hotel met vriendelijk personeel

Dear Sir, We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. Indeed, our "Ambassadors" are friendly because they are happy to offer you a service whose quality will exceed your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Fijne locatie, schitterende kamer

Avis-klantbeoordeling 4.0/5

Sander Vrienden - ALL bevestigde berichten

Heel gastvrij ontvangen, overzichtelijk hotel, kamer was helaas wat aan de warme kant door een airco die matig functioneerde. Voor 1 nacht prima.

Dear Sander J., We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. We are delighted to read that overall you had a good stay. We would, however, like to apologise for the isolated incident you encountered with the air conditioning. Thank you for sharing this with us as it helps us to better understand what we need to improve in order to provide you with the best possible service. We would be happy to have the opportunity to welcome you again and regain your trust. Sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Zeer prettig verblijf

Avis-klantbeoordeling 4.5/5

Fred Stellen - ALL bevestigde berichten

Prachtig hotel, vriendelijk personeel. Zowel aan de balie als in het restaurant en ook bij e-mail contact zijn we zeer vriendelijk en daadkrachtig behandeld. De kamers waren geweldig. En prima voorzieningen. Kortom het was zeker de moeite waard.

Dear Sir, Thank you for your compliments regarding your stay at the Sofitel Luxembourg Europe. It is with great pleasure that we receive your praise, indeed, we are happy to offer you a moment of impeccable quality, before, during and after your stay. We will be sure to share your feedback with our staff to thank them for the quality of their services. We are looking forward to welcome you again in the near future for another stay even better than the previous one. Kindest regards, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Fijn hotel

Avis-klantbeoordeling 4.0/5

Addy Stellen - ALL bevestigde berichten

Mooi en net hotel. Veel rust op de kamers.

Dear sir, We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Fijn verblijf

Avis-klantbeoordeling 5.0/5

Egbert Stellen - ALL bevestigde berichten

Kamer, restaurant, ontbijt van hoog niveau en bejegening uitermate plezierig.

Dear Sir, First of all, thank you for sharing your recent experience at Sofitel Luxembourg Europe. We are happy to receive such compliments, as your satisfaction is the best reward we can receive. We work hard every day to provide you with the best possible experience. We would be delighted to welcome you again in the near future. Kindest regards, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Prima hotel!

Avis-klantbeoordeling 4.5/5

Mirjam Vrienden - ALL bevestigde berichten

Mooie kamers met veel luxe

Dear Madam, We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. Indeed, we are pleased to read that you enjoyed the comfort and facilities of our rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Zeer fijn verblijf

Avis-klantbeoordeling 4.5/5

Thomas Gezinnen - ALL bevestigde berichten

Prachtig hotel met zeer kindvriendelijk personeel. Mooie kamers en bijzonder lekker ontbijtbuffet

Dear Sir, We would like to thank you for your review following your stay at Sofitel Luxembourg Europe. We are thrilled to read that you enjoyed your stay with us. It is with pleasure that we receive your compliments concerning the service offered by our teams, especially with the children. Your satisfaction is the best reward we can receive. We are looking forward to welcome you again in the near future for another wonderful stay. Best regards, Fernando López Lens Area Manager Sofitel Luxembourg Europe

fijn verblijf

Avis-klantbeoordeling 4.5/5

Katrijn Stellen - ALL bevestigde berichten

de inkomhal is overweldigend mooi, het onthaal is perfect, italiaans restaurant voldeed volledig aan verwachtingen, kamer is excellent

Dear Madam, We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Mooi hotel om te genieten en alles los te laten.

Avis-klantbeoordeling 4.5/5

Anita Stellen - ALL bevestigde berichten

Het hotel is zeer mooi. Alles is in het gebouw voorzien zodat de locatie, even buiten het centrum, geen enkel probleem geeft qua eten en drinken. Een luxe die men nog zelden vindt. Was zeer netjes overal en de staff in de bar en het restaurant was enorm vriendelijk.

Dear Madam, First of all, we would like to thank you for have taken of your precious time to write us this comments following your stay at Sofitel Luxembourg Europe. We are thrilled to read that you had a very pleasant stay with us.As you mentioned, we are very attentive to our guests' expectations in terms of cleanliness and comfort. We will be sure to share your compliments with our staff, especially those in the bar and restaurant for the quality of their service. We look forward to welcoming you again in the near future for another stay even better than the previous one. Warm regards, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Fijn verblijf.

Avis-klantbeoordeling 4.5/5

Faisel Stellen - ALL bevestigde berichten

Zowel locatie als verblijf was uitstekend. Goede service aan de balie.

Dear Sir, We would like to thank you for your comments regarding your stay at Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback, indeed our team work hard in order to offer you a stay that exceeds your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Leugens

Avis-klantbeoordeling 0.5/5

Louis Zaken - ALL bevestigde berichten

Ze zijn niet professioneel genoeg

Dear Sir, Thank you for taking the time to tell us about your experience at the Sofitel Luxembourg Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. If you would like to discuss this further, please do not hesitate to contact us at h1… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Top hotel!

Avis-klantbeoordeling 4.5/5

Rob Vrienden - ALL bevestigde berichten

Weer een schitterend verblijf gehad. Fijne verwelkoming en een mooie upgrade gehad. Een heel goed ontbijt en een heel goed team. De ligging is heel gunstig ten opzichte van het centrum van Luxemburg stad.

Dear Sir, We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback concerning our services provided by our ambassadors. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Heerlijke luxe om bij te komen

Avis-klantbeoordeling 4.5/5

Peter Stellen - ALL bevestigde berichten

Prettige ontvangst en een geweldig mooi ingerichte kamer van alle gemakken voorzien. Voor zowel zakelijk en privé is de kamer goed te gebruiken.

Dear Peter, Thank you for your compliments concerning your stay at Sofitel Luxembourg Europe. We are delighted to read that you had an excellent stay in our hotel. As you said, our rooms are modern and comfortable, which allows you to relax to the maximum. We hope to welcome you in the near future and please do not hesitate to contact us in order to organize your next visit. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Prima hotel!

Tripadvisor-waardering 5.0/5

HannahTulling Stellen - Gecertificeerde beoordeling door TripAdvisor

Het is een fantastisch hotel. Jammer dat het wat moeilijker te bereiken is door de werkzaamheden rondom. Maar zodra je binnen bent vergeet je dat alles. De kamer was mooi en groot met een super badkamer. De receptioniste was overvriendelijk en behulpzaam met goede uitleg over de stad. De stad is prima te bereiken met de tram (twee haltes). Het ontbijt was goed verzorgd en heerlijk.

Dear Madam Hannah Tulling, We thank you for this very nice comment following your stay at Sofitel Luxembourg Europe. We are delighted to read that apart the works around the hotel, you enjoyed this moment with us. Indeed, our employees are always happy to help you and indicate the best places in Luxembourg. As you mentionned, we are not in the city center but it is really easy to go in by the tram which have a stop just next to the hotel. We are looking forward to welcome you again soon for another stay even better than the previous one. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Tophotel

Tripadvisor-waardering 5.0/5

Isolde V Stellen - Gecertificeerde beoordeling door TripAdvisor

De kamer was perfect in orde en schoon. Het personeel was heel vriendelijk, behulpzaam en discreet. Het ontbijt was heerlijk, vers en heel erg uitgebreid, de bediening was top. Bedankt! Een aanrader dus!

Dear Go07048055096, First of all, we wanted to thank you for this recommendation following your stay at Sofitel Luxembourg Europe. It is always pleasant for us to receive such comments because your satisfaction is the best reward for all our teams. We will not fail to announce your return to our "Ambassadors" to thank them but also continue to encourage them to further improve the quality of our services in order to offer an irreproachable service. We look forward to welcome you back soon for another stay even better than the previous one. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Tophotel maar zonder welness

Tripadvisor-waardering 4.0/5

marilyn511 Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

Zeer vriendelijk onthaal - ruime,, propere en goed uitgeruste kamers (badjas, slippers, gratis mini-bar (water)) - geen lawaai in kamers - goed gelegen als je naar MUDAM wilt - superontbijt. Kortom perfect, maar wij vonden het heel jammer dat dit 4sterren hotel sauna noch zwembad heeft, onbegrijpelijk.

Dear marilyn511, First of all, we would like to thank you for sharing your feedback on Tripadvisor following your stay at the Sofitel Luxembourg Europe. Your satisfaction is the most important reward that we could receive and we are sincerely pleased to read that you ejoyed staying with us. Moreover, we are espacially delighted to read your comments about our ambassadors and renovated rooms. Indeed, your satisfaction is a priority or our teams who constantly strive to improve our quality of services. Consequently, we are sorry that it is not possible for us to offer you a swimming pool and sauna service. We hope to welcome you again in the near future. Warm regards, Marie-Hélène Onursal General Manager Sofitel Luxembourh Europe

Fijn hotel met heerlijke bedden

Tripadvisor-waardering 5.0/5

Marieclaire1972 Stellen - Gecertificeerde beoordeling door TripAdvisor

Mooi en schoon hotel. Aardig personeel. Zeer klantvriendelijk. Kamer is comfortabel en bedden heerlijk. Ontbijt is vers en lekker. Afstand naar. Centrum is prima te doen zeker met de luxe metro die een halte heeft bijna voor het hotel. Het café in het hotel heeft een goede service . Wel aan de dure kant

Dear Marieclaire1972, We are very glad that you took time to share your experience following your stay at the Sofitel Luxembourg Europe. We are sincerely pleased to receive your kind feedback as regards our new rooms, our delicious breakfast and the friendliness of our staff. Your satisfaction is the best reward for our ambassadors who constantly strive to improve our quality of services. Consequently, our teams and I will are truly proud of your perfect score on Tripadvisor. We are looking forward to welcoming you back. Kind regards, Marie-Hélène Onursal General Manager Sofitel Luxembourg Europe

Superhotel

Tripadvisor-waardering 5.0/5

70lilawadee Stellen - Gecertificeerde beoordeling door TripAdvisor

Heerlijk relax vijf sterren hotel, super ontvangst bij inchecken en lekker genieten in de bar. Locatie goed gelegen tov centrum, t is te lopen maar misschien net iets te ver als je niet goed te been bent. Goede parkeergelegenheid bij hotel. Nette kamers met alle comfort dat een vijf sterrenhotel hoort te hebben. Hier een paar dagen verbleven en jammer dat de dagen voorbij waren.

Geachte 70lilawadee, Wij stellen uw opmerkingen over uw verblijf in Sofitel Luxembourg Europe erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Marie-Hélène Onursal General Manager

Goed en degelijk

Tripadvisor-waardering 4.0/5

pvdvoort Zaken - Gecertificeerde beoordeling door TripAdvisor

Goed hotel met uitstekende service. Wel wat klassiek ingericht en niet helemaal meer up to date, wel weer goed onderhouden. Kamer was zeer ruim maar zou ook wat moderner mogen ogen. Zeer uitgebreid ontbijtbuffet wat wel behoorlijk prijzig is.

Dear client, Thank you very much for having chosen the Sofitel Luxembourg Europe for your last stay in Luxembourg. We would like to thank you for your kind words regarding our services and our facilities offered. Also we have shared your nice comment with all our team. Once again, we would like to thank you for your very nice comment. We hope and we will very glad to welcome you in Sofitel Luxembourg Europe for your next trip in this city. Best regards Marie-Hélène Onursal General Manager

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