소피텔 파리 르 포부르 5성

고객 평점 (ALL 평가) 4.7/5 1,709 리뷰

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  • Terraces and a charming patio for sunny days

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호텔 위치

소피텔 파리 르 포부르

15, rue Boissy d'Anglas
75008 파리
프랑스

GPS:48.868528, 2.321506

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고객 리뷰

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자세히 보기

ALL 평가  4.7/5  1,709 리뷰

TripAdvisor 평가  4.5/5  1,455 리뷰

2024으뜸 시설

Tiny rooms, struggling with English, with emails and cleaning

트립어드바이저 평점 2.0/5

BairamV74 비즈니스 - TripAdvisor 인증 리뷰

To summarise: go stay in some other similarly priced hotel. Pay extra 100€ and stay at Marriott or something. Poor reservations. Struggling with English. Tiny tiny rooms. And you have to fight to get rooms services. Very basic breakfast too. Tiny bathroom. Only suitable for kids or tiny people under 50kg This is my experience so far. 5 of my friends are about to write similar reviews. We have been forced to stay here as a group. The hotel is hiding its emails, struggling with communications and has most ineffective reservation system. To book a room, you have to deal with 4 departments: 1. Reservation people (separate team for each location) - very polite, speak better English but have no access to email and can not take payments. 2. Some other department that has access to emails but can not make bookings and can not take payments. 3. Another department, which can take payments and issue payment links, but have no access to phone and barely speaks any English. 4. And of course before you reach any of these guys, you have to go through an operator. - And this is the single most serious obstacle! Operators don't speak English and send you left and right ad hoc. To wrong location, wrong department etc

Best stay in all of Paris

트립어드바이저 평점 5.0/5

Kiren S TripAdvisor 인증 리뷰

Thank you to all the staff at Sofitel la foubourg. My family had the best time, beautiful hotel, amazing location, exceptional service! Special mention to Florencia and stephan for always going above and beyond in their service and making us all feel at home. We cannot wait to return. Thank you all x

Dear Madam, Dear Sir, Thank you for your incredible review! We are thrilled to hear that your family had such a wonderful time at Sofitel Paris Le Faubourg. We are delighted to know that you enjoyed the hotel's location and that our team made your stay so special. Our team is committed to providing exceptional service, and we are happy to hear that their efforts exceeded your expectations. We look forward to welcoming you back to Paris and our hotel in the future. Sincerely, Lola - Quality Officer

Amazing stay

트립어드바이저 평점 5.0/5

Henry C TripAdvisor 인증 리뷰

We had a fantastic stay at the Sofitel. The staff was very resourceful and extremely accommodating. We were first greeted by a lady named Cecile who was super sweet. The room wasn't quite ready yet but she did an excellent job taking great care of us. The breakfast program at the hotel is absolutely fantastic. The location is unbeatable. We will be back.

Dear Henrych, Thank you for your wonderful review! We are absolutely thrilled to hear that you had a fantastic stay at Sofitel Paris Le Faubourg. We are delighted to know that Cécile made your arrival so special and that you enjoyed your stay. Our team is dedicated to providing exceptional service, and it is heartwarming to know that we met your expectations. We hope to welcome you back to Paris and our hotel in the future. Sincerely, Lola - Quality Officer

Extraordinary travel experience - 5 stars for Sofitel Paris Le Faubourg

트립어드바이저 평점 5.0/5

Jen T TripAdvisor 인증 리뷰

Oh my goodness - what a stay we had here! I surprised my 12 year old daughter with a visit to Paris - her wish came true and Sofitel Le Faubourg was a very large part of fulfilling her dream. From the moment we arrived we experienced the 'above and beyond' service I had read about. Two very nice gentlemen welcomed us, took our bags and brought us to the reception desk, past a stunning display of dresses in the lobby. We had a very warm welcome by Maria at the front desk who knew we had been to Disneyland prior to coming into Paris and enquired as to how our day there was. We had arrived late morning so our room was not ready (I did not expect it to be!), but Maria offered to book us a table at their restaurant, Blossom. We accepted and were pleased we could get in - the last table! The menu reads beautifully - very fresh, many local ingredients and enough choice without being overwhelming with too many choices. You can tell much thought and love went into this menu. My octopus and cauliflower dish was an unusual choice for me (I wouldn't normally choose seafood), but I was so pleased with it. It was beautifully presented and very tasty - and felt so fresh, light and healthy. My daughter enjoyed her 'kids meal' - a simple salad, steak and fries, and a crepe - her first of many! ;) The service was impeccable. Once we had finished lunch, we were shown to our room. Keeping with the fashion theme throughout the hotel, the corridors feature stunning large black and white prints. I had a tear when we walked into our room because it was so beautiful! The room was elegant and inviting, very light, very Parisian! A great size, we had plenty of space for 2 of us and 2 large cases (and plenty of hand luggage - too much shopping!) with no threat of tripping over anything. Super comfortable beds - like sleeping in a cloud. The soundproofing was excellent - we heard no street noise. Great sleep both nights. Lovely amenities, and very functional room. Everything is well thought out. It was great to be able to open the doors to a small balcony and get some fresh air - and a view down the very cute side street. Breakfast was fabulous. So much choice with the continental buffet, including freshly squeezed juices and super fresh pastries (my daughter was in heaven), and an a la carte selection for hot dishes (try the French toast!). Lovely prompt service for this, and the very important coffee orders ;) Location was very central - approx 5 minutes to Place de la Concorde and Tuileries Gardens, 10 minutes to Angelinas on Rue de Rivoli (for my long awaited eclair!) and 20 minute stroll through Tuileries Gardens to the Louvre. I felt I always had a question for Concierge (sorry Thomas/Tomas!) or the Front Desk team - restaurants, Uber/taxi advice, evening Seine cruise questions, borrowing scissors, storing luggage on last day then using the Wellness Centre to get changed and ready for our evening flight back to Australia ... and every request, every single time, was greeted with a warm, friendly, helpful response. We had a wonderful stay. Can 100% recommend Sofitel Paris Le Faubourg to anyone for their Paris stay; we could fault nothing. Thank you for making our trip to Paris such a special experience - we WILL be back!

Dear Madam, We are absolutely delighted to read your incredible review of your stay at Sofitel Paris Le Faubourg. It is a true pleasure to know that we were able to create such a memorable experience for you and your daughter. We are thrilled that you enjoyed everything from our service to our Sofitel MyBed bedding and the delicious cuisine at our Blossom restaurant. Your kind words are a testament to our team's dedication and commitment to providing exceptional experiences. Your daughter's dream of visiting Paris is something we're honored to have been a part of. We hope that her memories of our hotel will stay with her for years to come. We look forward to welcoming you back to Paris and our hotel in the future. Warmest regards, Lola - Quality Officer

5 Stars

트립어드바이저 평점 5.0/5

Krista D TripAdvisor 인증 리뷰

From the moment we arrived we were taken care if. Two lovely gentlemen greeted us, took our bags, and escorted us to the reception desk. After checkin we were taken to our room and shown around. It was the best, most attentive service I've experienced anywhere. The room itself was elegant and warm, with a very comfortable bed. Excellent soundproofing between the street and between the rooms. We never heard a thing. Very restful! Breakfast was delicious. Always a varied spread, with great table side service for coffee. We had a blissful stay. Thank you for making our first trip to Paris so special!

Dear KristaD, Thank you for your incredible review! We are thrilled to hear that your stay at Sofitel Paris le Faubourg was so memorable. We are delighted to know that our team exceeded your expectations. Our goal is to provide exceptional service, and we are happy to hear that our efforts made your first trip to Paris so special. Thank you again for your kind words about the hotel, room, service, and breakfast. We look forward to welcoming you back to Paris and our Parisian home in the future. Sincerely, Lola - Quality Officer

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 495 리뷰 9.6/10 위치
  • 582 리뷰 7.3/10 객실
  • 942 리뷰 9.3/10 서비스
  • 226 리뷰 8.8/10 조식
  • 172 리뷰 8.4/10 레스토랑
  • 122 리뷰 7.8/10 청결도
  • 58 리뷰 9.3/10 음료
  • 12 리뷰 2.1/10 웰니스 센터

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