머큐어 파리 오페라 가르니에 호텔 & 스파 4성

고객 평점 (ALL 평가) 4.5/5 2,048 리뷰

머큐어 파리 오페라 가르니에 호텔 & 스파 - Image 1
머큐어 파리 오페라 가르니에 호텔 & 스파 - Image 2
머큐어 파리 오페라 가르니에 호텔 & 스파 - Image 3
머큐어 파리 오페라 가르니에 호텔 & 스파 - Image 4
4 rue de l 'Isly, 75008 파리, 프랑스

호텔설명

호텔 추가 정보

  • 파리 중심부에 위치한 호텔, 오페라 가르니에에서 아주 가까운 거리에 있습니다. Green Key 인증

  • 스파 히소프® 파리 오페라: 터키식 목욕탕, 1인 및 2인용 마사지 부스, 피트니스 룸...

  • 룸 서비스는 오전 7시부터 오후 11시까지 이용 가능합니다.

  • 테라스: 푸른 잎사귀로 둘러싸인 벽이 있는 조용한 실내 정원

  • 파트너 주차장 도보 4분 거리

숙박

호텔 위치

머큐어 파리 오페라 가르니에 호텔 & 스파

4 rue de l 'Isly
75008 파리
프랑스

GPS:48.874806, 2.326376

전화
팩스 +33 1 43 87 32 22

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

BAR

건축적이고 시적인 나무 옆 중앙 벤치 주변의 이 바는 만나서, 엄선된 머큐리 와인을 교환하고 공유할 수 있는 이상적인 장소입니다. 야채 벽의 쾌적한 옥내 테라스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  2,048 리뷰

TripAdvisor 평가  3.9/5  1,651 리뷰

2025으뜸 시설

Great location & soundproofing, friendly staff; small room, damp smell, and sloppy housekeeping—best for short business

트립어드바이저 평점 3.0/5

syifaa2015 TripAdvisor 인증 리뷰

I stayed at Mercure Paris Opéra for about five days. The location is excellent—very close to the метро and a major station, and within easy walking distance to big shopping areas like Printemps and Galeries Lafayette. The neighborhood is also lively and convenient, with plenty of restaurants and cafés right in front of the hotel. However, my room felt quite small, even after an upgrade. There was also an unpleasant smell in the room, like damp carpet that hadn’t dried properly. On one day, when I returned to the room, it looked like my folded laundry had been bumped during housekeeping and it wasn’t neatly put back, which was disappointing. That said, there were several strong positives. The staff were genuinely kind and friendly, and the soundproofing was excellent. Even though my room faced the street, outside noise was not an issue at all. Overall, I’d recommend this hotel for a short business trip or a quick stay because of the location, staff, and quiet rooms. For a family stay, it may not be ideal unless you book a larger room, as the space is limited.

Dear Syifa A, Thank you very much for taking the time to share such a detailed and balanced review of your stay at Mercure Paris Opéra! We are delighted to hear that you enjoyed our central location, the lively neighborhood, the excellent soundproofing, and the genuine kindness of our staff. Your kind words will certainly be shared with the team. We are truly sorry, however, for the inconveniences you experienced regarding the room size, the damp smell, and the lack of care during housekeeping. This does not reflect the standards we strive to maintain, and your feedback has been shared with the relevant teams so we can improve, particularly in terms of room maintenance and attention to detail. We appreciate your recommendation of our hotel for short business stays and agree that selecting a larger room is important for family visits. We sincerely hope to have the opportunity to welcome you back in the future and provide you with an even more comfortable and enjoyable experience. Thank you again for your valuable and constructive feedback. Sincerely, Tiya - Front desk

고객 평점 5.0/5

Yeji K. 커플 - 전체(All) 통지 확인

너무친절함 매우 감사합니다

Dear Mrs. K., Thank you so much for your kind words and for taking the time to share your feedback. We’re delighted to hear that you enjoyed your stay and appreciated both our hospitality and our convenient location. It was a real pleasure having you with us, and we truly hope to welcome you back again soon ! Warm regards, Maléna - Réception

1/5 — Deeply Disappointing and Invasive Experience

트립어드바이저 평점 1.0/5

John N TripAdvisor 인증 리뷰

I stayed at Mercure Paris Opéra Garnier and had one of the most uncomfortable hotel experiences I’ve ever had. The main issue was the complete lack of respect for privacy. I placed a clear “Do Not Disturb” sign on my door (written in both French and English) and even personally asked reception to ensure no one entered my room. Despite this, staff entered while I was out, removed the sign, redid the room, and moved all my belongings — including intimate personal items. When I raised this with reception, they claimed the sign said something else until I showed it to them in person. I again made it clear that no one was to enter. Yet two days later, while I was in the room and not dressed, staff opened the door and tried to come in — even though the Do Not Disturb sign was still up and the door was locked from the inside. What is the point of having a lock or DND sign if staff ignore both? I felt completely exposed and anxious knowing that anyone could enter at any time. As for the “upgraded” Privilege Room — it was grossly misleading. The room was tiny, not even large enough for two suitcases, and the walls were oddly angled, cutting into the usable space. The bathroom was not as advertised; instead of the pictured rain shower, I had a bathtub with a small handheld head. The website also shows a balcony, which was another complete falsehood — there was none. For nearly €300 (about $500 AUD) per night, this hotel failed on every level — comfort, honesty, privacy, and basic guest respect. To make matters worse, there’s no occupied indicator on the reception toilet — multiple people tried to open the door while I was inside. Not a good start or end to an already uncomfortable stay. Avoid this hotel at all costs.

Dear John, Thank you for your feedback regarding your stay We would like to apologize for having entered and cleaned your room We are deeply sorry for the inconvenience because we had the information that you did not want the room being cleaned We checked the different entries in your room with the key software and nobody entered in your room on October 18th and 20th However, on October 19th, there has been a misunderstanding with the instructions between our different services and we indeed cleaned your room on that day As a commercial gesture, we would like to offer you a 50% refund for this night This will be automatically refunded on the credit card used for the reservation Please accept our apologizes for the inconvenience We hope to have a chance to welcome you again for another stay in Paris Best regards

고객 평점 4.5/5

Jihye K. 가족 - 전체(All) 통지 확인

유럽에서 이렇게 청결한 호텔을 찾기는 어려운데 너무 쾌적하고 깨끗했습니다.

김 여사님, 소중한 후기와 90점이라는 높은 평점을 진심으로 감사드립니다! 저희 호텔의 뛰어난 위치와 청결 상태를 특히 만족하셨다니 매우 기쁩니다. 청결과 편안함에 대한 칭찬에 저희 모두 큰 감동을 받았습니다. 저희 팀은 항상 높은 품질 기준을 유지하여 고객님께 쾌적하고 편안한 숙박을 제공하기 위해 최선을 다하고 있습니다. 업그레이드는 항상 객실 상황에 따라 가능하며, 저희는 고객님께 최상의 서비스를 제공하기 위해 항상 노력하고 있습니다. 고객님께서 저희 호텔에서의 경험이 기대에 부응했다는 사실을 알게 되어 정말 기쁩니다. 앞으로도 유럽 방문 시, 그리고 물론 파리에서 다시 뵐 수 있기를 진심으로 기대합니다! 감사합니다. 진심을 담아, 티야 – 리셉션 드림

Great convenient location, lots of places to eat and shop

트립어드바이저 평점 5.0/5

Orange888 TripAdvisor 인증 리뷰

This hotel is located close to Saint-Lazare station and short walk to famous department stores Printemps and Galleries Lafayette. The only watchout is the noise from restaurants across that street but it had minimal impact on us since the noise subsides by around 11pm. The other tip is the directions on Google Maps/Uber drivers...they tend to get directed to drop us off at the end of the one-way street. If you need the car to go the front door of the hotel, ask the driver to enter the d'Ilsy from Rue de Rome (and not Rue du Havre). Lastly, the rooms were clean and bed was comfortable.

Dear Orange888, Thank you for your kind words regarding your recent stay at Mercure Paris Opéra Garnier Hôtel & Spa. We are delighted to hear that you appreciated our convenient location, and hope you could enjoy Paris thanks to it. We are also glad that the comfort of the cleanliness of our rooms were to your liking, and hope to give you a service as satisfying as this one for your next stay. We acknowledge your feedback about the noise from nearby restaurants, and we appreciate your understanding of the situation. Your tip regarding the best route for drivers is very helpful, and we will be sure to share it with our future guests to enhance their arrival experience. Thank you once again for your valuable insights. We hope to have the pleasure of welcoming you back in the future. Best regards, Lilas - Front desk

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 660 리뷰 9.6/10 위치
  • 840 리뷰 6.2/10 객실
  • 933 리뷰 9.3/10 서비스
  • 8 리뷰 5.8/10 인터넷 가격
  • 521 리뷰 3.5/10 안락함
  • 379 리뷰 8.9/10 조식
  • 272 리뷰 8.8/10 청결도
  • 103 리뷰 5.1/10 가격 대비 가치

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주변에 있는 다른 시설

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.