호텔 머큐어 파리 오페라 루브르 4성

I didn't feel secure at all and I was stolen! They picked from my room my smartphone charger and 250 EUR. There was no feed back from the staff. Noone wanted to communicated. I asked for the manager and for 2 days he didn't show up. It was not only my room that was stolen but another toom on the same day!

미리 메일을 보내서 두개의 방을 인접객실로 배정해 달라고 했으나 방은 상당히 멀리 배정되었고~ 엘레베이터 옆방은 상당한 소음이 있었습니다.

Location is good and staff is welcoming. There was some construction work in the opposite building so it can be a bit noisy. Would suggest to avoid top floor during summer to avoid the heat. Would definitely recommend this hotel for staying.

매년이용하는데 위치는 참 좋은데 이번 여행은 냉방이 너무 약해서 호텔 측에서 준비해준 선풍기로 버텼다.

I spent 2 nights at the Mercure Opera Louvre. I found the location very convenient to the sights and the room to be comfortable (small but taverna for Paris). Forget about akin the staff for anything (reservations, recommendations, directions,...). Any request seems to be an inconvenience for them.

Hotel located in a good area, nice interior. Very bad quality of service - reception staff, housekeeping staff, amount and quality of food during breakfast, zero hospitality, zero respecting of Mercure standards.

Nice hotel perfectly located good breakfast. Almost perfect. Except that when they forgot to fill our minibar the man at te reception told us that free minibar means that you have to pay if you ask for a bottle of water. He didn't even check if I had a loyalty card which entitles me for free soft drinks. After some bitter discussion (which do not like) he gave us a bottle of water. I stayed in this hotel already several times. This is the first time we were not completley happy.

this hotel was in the most perfect location and central to everything. a few steps away from the metro/bus but most sights to see were well within walking distance. staff was very friendly and helpful throughout my stay. I will definitely be back

호텔의 위치는 오페라 가르니에에서 도보로 10분이내 거리에 위치하고 있어 ROISSY, Metro, RER, Bus 등 교통 접근성이 좋았다. 슈퍼마켓과 맛있는 레스토랑 가까운곳에 있어서 편리하게 이용할 수 있었다. 그러나 리셉션규모가 매우 작으며 직원들이 친절하지는 않았다. 체크인, 체크아웃 시간 잘못 맞춰가면 한없이 기다려야 하는 일도 발생한다. 4성 호텔이지만 부대시설이 거의 없다시피 하며, 식당은 매일 많은 손님들로 북적거린다. 메뉴도 고정적으로 가지수가 많지 않으며, 접시가 부족하거나, 커피머신 고장, 음식 부족 등 거의 매일 크고 작을 일들이 발생하였다. 그래도 식당 직원들은 열심히 하려는 모습이 보였다. 하필 건물 보수공사때 투숙하게 되어 건물외관이나 입구주변 이용시 불편함이 있었다.

Hotel is in between Louvre and Opera which provides easy access to the museums and shopping. Regular room is quite cramped but clean. We were upgraded to the MPrivelege room for 2 nights which was quite spacious.

Unfriendly, badly trained staff with low motivation and attendance. Breakfast buffet o.k. but not regularily controlled and therefore many things had to be asked for. When I asked a waitress about the missing coffee capsules she had the impertinence to send me to the adjoining breakfast room where there were no capsules neither and the coffee machine not working at all..

This hotel is in a great central location, the reception staff were very friendly and accommodating and we could walk to wherever we wanted to visit BUT the hotel is definitely NOT a 4 star. Our room had NO NATURAL DAYLIGHT due to construction work - room 101, supposedly a superior really should be out of service. We couldn't open the window for fear of getting dust from the construction in our room. The most frustrating part was I wasn't made aware of this at booking stage. Had I known about this we probably would have looked else where. Breakfast was nice and fresh, however there wasn't really much seating and it felt like everyone was fighting for a table. Would I go back?.... if the price was better and I was able to see the light of day yes. Just a shame this weekend wasn't the best of experiences

We came back to this hotel for a short vacation, because we enjoyed so much our stay in August 2018. Unfortunately, rooms with a terrace were unavailable at the time because of ongoing renovation of hotel’s facade, so we stayed in a privilege room instead. That was a bit disappointing, but the room was actually fine. By the way, it’s larger than a room with a terrace. The staff were nice and friendly. The construction activities did not disturb us at all. However, this time the staff lacked attention to details... for instance, our minibar was not always fully refilled (juice or coke might be missing). In addition to that, they didn’t deliver a preordered bottle of champagne to our room upon arrival. When we went to reception to check, they couldn’t find it in our booking (although we booked via the Accor site, so it should be directly in the system). The receptionist doubted that we had ordered it at all. Only when another, obviously more experienced staff member joined the receptionist, they were able to find the order and arrange the delivery to our room. That definitely was not a nice beginning of vacation. Apart from that, it was a great stay and definitely the hotel is a good value for money (although we missed our terrace room a lot :) ).

I’m a platinum Accor Hotels member and I normally get an upgrade if available. I was lied to by the hotel members about the upgrade being available to a room I specifically asked for. Another member kindly helped me and got me upgraded in the end for a fee. Once I got upgraded, the room had builders working outside the window with scaffolding. They could see inside the room and were constantly banging on the roof in the early morning which meant I could not sleep. The room should have not been made available for guest stays with under those conditions.

방과 욕실 Accomodation 모두 나쁘지 않았음. 다만 Reception 의 Check in / Check out 에 사람이 몰릴경우 너무 오랜시간이 걸리는 단점이 있음.