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호텔 머큐어 파리 오페라 루브르 4성

고객 평점 4.2/5 4,044 리뷰

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호텔 위치

호텔 머큐어 파리 오페라 루브르

95 Rue de Richelieu
75002 파리
프랑스

전화: +33825803939

팩스: (+33)1/42614820

체크인 시간 : 14h00부터

체크아웃 시간 : 12h00까지

  • BUS :  74 PROVENCE DROUOT MAIRIE DU 9EME

  • GARE DE L'EST :  39 RICHELIEU DROUOT

  • GARE ST LAZARE :  20 RICHELIEU DROUOT

  • ROISSY BUS :  OPERA / AUBER

  • * STATION :  8 RICHELIEU DROUOT

  • BOURSE :  3 BOURSE

  • RICHELIEU DROUOT :  9 RICHELIEU DROUOT

  • AUBER :  RER A AUBER

  • 비행기로

    PARIS ORLY 21.3km / 13.24마일

  • 비행기로

    PARIS ROISSY CDG 30km / 18.75마일

  • 차로

    AUTOROUTE A1 8km / 5마일

  • 차로

    AUTOROUTE A4 10km / 6.25마일

  • 차로

    AUTOROUTE A6 12km / 7.5마일

  • 기차로

    GARE DE L EST 5km / 3.13마일

  • 기차로

    GARE DE LYON 4km / 2.49마일

  • 기차로

    GARE DU NORD 5km / 3.13마일

  • 기차로

    GARE MONTPARNASSE 5km / 3.11마일

  • 기차로

    GARE SAINT LAZARE 1.4km / 0.87마일

GPS :48.871137, 2.339519

숙박

오스만 스타일로 장식된 저희 침실은 진정한 파리지앵 오페라 지구에 스며들 수 있게 해줍니다. 클래식룸과 슈페리어룸의 단순성은 패밀리룸 처럼 매혹적입니다. - 기쁨과 편안함, 프리빌리지룸에서 테라스를 즐겨보세요! 듀플렉스 스위트는 낭만적인 휴가에 이상적인 잊지 못할 숙박을 제공합니다!


호텔 머큐어 파리 오페라 루브르 고객 리뷰

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자세히 보기

ALL 평가 4.2/5

4,044 리뷰

tripadvisor

TripAdvisor 평가 3.5/5

663 리뷰

Clean, well designed rooms in a great location

트립어드바이저 평점 5.0/5

Rachel H Business - 15/01/2020 TripAdvisor 인증 리뷰

The hotel is newly refurbished to a high standard of design, despite the fact that the rooms are rather small. The rooms are comfortable and clean and the location of the hotel is excellent. Staff are friendly and helpful.

Dear Madam, Thank you very much for this good rating and for your nice comment after your stay in Mercure Paris Opera Louvre. It's pleasure to read that you very much liked the hotel location and our staff, working hard to offer you a service that meets your expectations. We are happy to see that you enjoyed your stay with us. It's Seems like your stay was an overall positive experience. We all time doing our best to make your stay accommodating to your needs Thank you again for have sharing your experience, and we hope to welcome you next time. Sincerely, Giové Beyeth/ Quality Manager. Mercure Paris Opéra Louvre. 95, rue de Richelieu. 75002 Paris

Stylish hotel in a beautiful mansion

트립어드바이저 평점 5.0/5

SERGE K Family - 14/11/2019 TripAdvisor 인증 리뷰

Stylish hotel in a beautiful mansion in the center Paris near the Louvre Museum and the Tuileries Gardens, we stayed at this hotel with relatives and friends, booked three Superior rooms, I, as Platinum member Le Accor, complimented me with the upgrade to Privilege rooms on the fifth floor, the rooms are spacious as for Paris, beautifully stylishly decorated, comfortable beds, functional bathroom, all made to the highest standards of Le Accor Hotels. Pleasant and attentive friendly staff and hotel management, proper and attentive hotel management, thanks a lot to the whole hotel team, we will come again!

BEST LOCATION IN PARIS

트립어드바이저 평점 5.0/5

missyang1988 Solo travel - 28/10/2019 TripAdvisor 인증 리뷰

this is my 2nd time to Paris and also my second time staying at this hotel. it's the best hidden gem and is in the BEST location. close to everything within walking distance and the rooms are super cute! Laurinda is the best - always so pleasant and very welcoming. Julien is also very nice and made sure to put me in a nice quiet room :) will definitely be back. thank you!

전체적으로 우수한 호텔입니다.

고객 평점 4.0/5

S. Y. L. 비즈니스 - 01/10/2019 전체(All) 통지 확인

호텔 방의 천정이 높아서 쾌적함을 느낄 수 있어요.

Great Location!

트립어드바이저 평점 5.0/5

331HenriP Couples - 08/09/2019 TripAdvisor 인증 리뷰

We enjoyed a nice duplex suite and had no problem in getting the day room we needed. Thank you all at Mercure Paris Louvre Opera!At walking distance of Palais-Royal, the Louvre and Paris Opera!! Just Great!

It was a disaster

트립어드바이저 평점 1.0/5

Naoufel G Business - 20/08/2019 TripAdvisor 인증 리뷰

I didn't feel secure at all and I was stolen! They picked from my room my smartphone charger and 250 EUR. There was no feed back from the staff. Noone wanted to communicated. I asked for the manager and for 2 days he didn't show up. It was not only my room that was stolen but another toom on the same day!

미리 요청했지만 요청한대로 배정되지 않았습니다.

고객 평점 3.5/5

정. 가족 - 05/08/2019 전체(All) 통지 확인

미리 메일을 보내서 두개의 방을 인접객실로 배정해 달라고 했으나 방은 상당히 멀리 배정되었고~ 엘레베이터 옆방은 상당한 소음이 있었습니다.

Dear J., We thank you for taking the time to write to us following your stay in our Hotel We are sorry for the misunderstanding, and we ask you to accept our sincerest apologies. Mercure hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of services mentioned. Once again, we thank you for your comments and hope to regain your confidence during your next stay. In the hope of welcoming you soon, please believe, Madam, in the expression of our best feelings. Maryam Guest Experience Hôtel Mercure Paris Opéra Louvre 95 Rue de Richelieu 75002 PARIS France (+33)8/25… H1… https://www.accorhotels.com/fr/hotel-1614-hotel-mercure-paris-opera-louvre/index.shtml

2019 summer holidays Paris

트립어드바이저 평점 4.0/5

whatifandif Friends getaway - 03/08/2019 TripAdvisor 인증 리뷰

Location is good and staff is welcoming. There was some construction work in the opposite building so it can be a bit noisy. Would suggest to avoid top floor during summer to avoid the heat. Would definitely recommend this hotel for staying.

즐거운 여행

고객 평점 2.5/5

K. 가족 - 22/07/2019 전체(All) 통지 확인

매년이용하는데 위치는 참 좋은데 이번 여행은 냉방이 너무 약해서 호텔 측에서 준비해준 선풍기로 버텼다.

K. Johun님께, We thank you for taking the time to write to us following your stay in our Hotel We are sorry that the air conditioner problem and the service did not live up to your expectations, and we ask you to accept our sincerest apologies. Mercure hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Indeed, we have a problem with some air conditioners in the rooms. That's why, until they are fixed we provided the rooms with fans. Rest assured that the necessary measures will be implemented to improve the quality of services mentioned. Once again, we thank you for your comments and hope to regain your confidence during your next stay. In the hope of welcoming you soon, please believe, Mister, in the expression of our best feelings.

Mixed: Good location and comfort, unhelpful staff

트립어드바이저 평점 3.0/5

ExPatToursts Business - 03/07/2019 TripAdvisor 인증 리뷰

I spent 2 nights at the Mercure Opera Louvre. I found the location very convenient to the sights and the room to be comfortable (small but taverna for Paris). Forget about akin the staff for anything (reservations, recommendations, directions,...). Any request seems to be an inconvenience for them.

Bad service, good location

트립어드바이저 평점 1.0/5

Konstantin2108 Family - 29/06/2019 TripAdvisor 인증 리뷰

Hotel located in a good area, nice interior. Very bad quality of service - reception staff, housekeeping staff, amount and quality of food during breakfast, zero hospitality, zero respecting of Mercure standards.

Dear Konstantin2108, We thank you for taking the time to write to us following your stay in our Hotel We are sorry that the service did not live up to your expectations, and we ask you to accept our sincerest apologies. Mercure hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of services mentioned. Once again, we thank you for your comments and hope to regain your confidence during your next stay. In the hope of welcoming you soon, please believe, Sir , in the expression of our best feelings. Best regards,

Lazy weekend in Paris

트립어드바이저 평점 4.0/5

Inspire21087713282 Couples - 05/06/2019 TripAdvisor 인증 리뷰

Nice hotel perfectly located good breakfast. Almost perfect. Except that when they forgot to fill our minibar the man at te reception told us that free minibar means that you have to pay if you ask for a bottle of water. He didn't even check if I had a loyalty card which entitles me for free soft drinks. After some bitter discussion (which do not like) he gave us a bottle of water. I stayed in this hotel already several times. This is the first time we were not completley happy.

Perfect Location

트립어드바이저 평점 5.0/5

missyang1988 Solo travel - 27/05/2019 TripAdvisor 인증 리뷰

this hotel was in the most perfect location and central to everything. a few steps away from the metro/bus but most sights to see were well within walking distance. staff was very friendly and helpful throughout my stay. I will definitely be back

위치는 좋으나 다른것들은 그저 그렇다.

고객 평점 3.5/5

Kaiyol 가족 - 11/05/2019 전체(All) 통지 확인

호텔의 위치는 오페라 가르니에에서 도보로 10분이내 거리에 위치하고 있어 ROISSY, Metro, RER, Bus 등 교통 접근성이 좋았다. 슈퍼마켓과 맛있는 레스토랑 가까운곳에 있어서 편리하게 이용할 수 있었다. 그러나 리셉션규모가 매우 작으며 직원들이 친절하지는 않았다. 체크인, 체크아웃 시간 잘못 맞춰가면 한없이 기다려야 하는 일도 발생한다. 4성 호텔이지만 부대시설이 거의 없다시피 하며, 식당은 매일 많은 손님들로 북적거린다. 메뉴도 고정적으로 가지수가 많지 않으며, 접시가 부족하거나, 커피머신 고장, 음식 부족 등 거의 매일 크고 작을 일들이 발생하였다. 그래도 식당 직원들은 열심히 하려는 모습이 보였다. 하필 건물 보수공사때 투숙하게 되어 건물외관이나 입구주변 이용시 불편함이 있었다.

Very convenient location and clean rooms

트립어드바이저 평점 4.0/5

PDTCMNL Family - 06/05/2019 TripAdvisor 인증 리뷰

Hotel is in between Louvre and Opera which provides easy access to the museums and shopping. Regular room is quite cramped but clean. We were upgraded to the MPrivelege room for 2 nights which was quite spacious.

Dear PDTCMNL, Warm greetings from Mercure Paris Opéra Louvre ! Many thanks for taking the time to share your experience of your recent stay in our hotel. It makes us very happy to read that your stay was enhanced by our location, comfortable room and kind staff. Your kind comment has been shared with our team and we would like to thank you for your support. Thank you again for your message and we hope to have the pleasure of hosting you again in the near future. Kind regards,

Disappointing

트립어드바이저 평점 2.0/5

Explore45848697042 Couples - 11/04/2019 TripAdvisor 인증 리뷰

Unfriendly, badly trained staff with low motivation and attendance. Breakfast buffet o.k. but not regularily controlled and therefore many things had to be asked for. When I asked a waitress about the missing coffee capsules she had the impertinence to send me to the adjoining breakfast room where there were no capsules neither and the coffee machine not working at all..

Great location...... but

트립어드바이저 평점 3.0/5

LucyD820 Couples - 04/04/2019 TripAdvisor 인증 리뷰

This hotel is in a great central location, the reception staff were very friendly and accommodating and we could walk to wherever we wanted to visit BUT the hotel is definitely NOT a 4 star. Our room had NO NATURAL DAYLIGHT due to construction work - room 101, supposedly a superior really should be out of service. We couldn't open the window for fear of getting dust from the construction in our room. The most frustrating part was I wasn't made aware of this at booking stage. Had I known about this we probably would have looked else where. Breakfast was nice and fresh, however there wasn't really much seating and it felt like everyone was fighting for a table. Would I go back?.... if the price was better and I was able to see the light of day yes. Just a shame this weekend wasn't the best of experiences

Good, but more attention to details, please

트립어드바이저 평점 4.0/5

aynka Couples - 19/03/2019 TripAdvisor 인증 리뷰

We came back to this hotel for a short vacation, because we enjoyed so much our stay in August 2018. Unfortunately, rooms with a terrace were unavailable at the time because of ongoing renovation of hotel’s facade, so we stayed in a privilege room instead. That was a bit disappointing, but the room was actually fine. By the way, it’s larger than a room with a terrace. The staff were nice and friendly. The construction activities did not disturb us at all. However, this time the staff lacked attention to details... for instance, our minibar was not always fully refilled (juice or coke might be missing). In addition to that, they didn’t deliver a preordered bottle of champagne to our room upon arrival. When we went to reception to check, they couldn’t find it in our booking (although we booked via the Accor site, so it should be directly in the system). The receptionist doubted that we had ordered it at all. Only when another, obviously more experienced staff member joined the receptionist, they were able to find the order and arrange the delivery to our room. That definitely was not a nice beginning of vacation. Apart from that, it was a great stay and definitely the hotel is a good value for money (although we missed our terrace room a lot :) ).

Terrible Stay

트립어드바이저 평점 1.0/5

Youjdi Business - 18/03/2019 TripAdvisor 인증 리뷰

I’m a platinum Accor Hotels member and I normally get an upgrade if available. I was lied to by the hotel members about the upgrade being available to a room I specifically asked for. Another member kindly helped me and got me upgraded in the end for a fee. Once I got upgraded, the room had builders working outside the window with scaffolding. They could see inside the room and were constantly banging on the roof in the early morning which meant I could not sleep. The room should have not been made available for guest stays with under those conditions.

괜찮은 호텔이었음

고객 평점 4.0/5

Donald K. 비즈니스 - 01/11/2018 전체(All) 통지 확인

방과 욕실 Accomodation 모두 나쁘지 않았음. 다만 Reception 의 Check in / Check out 에 사람이 몰릴경우 너무 오랜시간이 걸리는 단점이 있음.

최신 리뷰 20건

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