Hotel Am Konzerthaus - MGallery Collection 4.5 星

客户意见评级 (ALL 评级) 4.7/5 2,201 评论

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Hotel Am Konzerthaus - MGallery Collection - Image 1
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Hotel Am Konzerthaus - MGallery Collection - Image 4
Am Heumarkt 35-37, 1030 维也纳, 奥地利

描述

酒店其他优惠

  • 在重新翻修的客房里享受生活。

  • 我们通过了欧盟生态标签和澳大利亚生态标签的可持续认证。

  • 您可以在拥有四位主厨的米其林一星级 Apron 餐厅享用精致美食。

  • 客房内提供免费矿泉水、无线网络、咖啡和茶。

  • 提供礼宾和行李搬运服务以及内部地下停车场。

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酒店位置

Hotel Am Konzerthaus - MGallery Collection

Am Heumarkt 35-37
1030 维也纳
奥地利

GPS:48.199693, 16.377311

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

APRON

APRON 拥有米其林一星和 Gault Millau 四星评级，将现代风味的奥地利美食演绎得令人沉醉。主厨 Stefan Speiser 是 50 位最佳主厨之一。用餐必须预订。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  2,201 评论

TripAdvisor 评级  4.5/5  319 评论

卓越奖 2025

Comfortable and modern hotel in a good location

Tripadvisor 评级 4.0/5

KentishMole 经 TripAdvisor 认证的评论

Very much enjoyed our stay here and would recommend. We had a deluxe room which was spacious with attractive contemporary decor. Location was very good - just outside the central ring road so quiet outside but an easy stroll in Vienna’s main attractions. Front desk staff were helpful and efficient. Apron restaurant is superb - see separate review. Two points for improvement: would have been good to have a smart TV (minor point) but more more significant, breakfast arrangements - on our final day there was no space other than an communal table in an adjacent windowless room. For €33 a head this should be better.

Dear Guest, Thank you very much for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed your deluxe room, our convenient location, and the helpful service of our front desk team. It’s wonderful to know that your overall stay was pleasant and that you would recommend our hotel. We appreciate your comments regarding the TV and breakfast arrangements, your feedback is very valuable, and we will review ways to improve the breakfast experience, particularly during busy periods. It was a pleasure to have you with us, and we hope to welcome you back soon for another enjoyable stay in Vienna. Kind regards, Melanie Huber Front Office Agent

Boutique Feel

Tripadvisor 评级 5.0/5

Mai S 经 TripAdvisor 认证的评论

This hotel is not in the main walking area but slightly outside the “town centre”. It is about a 15 min walk. There is a Big Bus Tour stop across the major road. The location is ideal for most venues and taxis are often outside the hotel as there is a major Theatre around the corner. We really enjoyed the small boutique feel of the hotel. The staff are friendly, rooms are comfortable, clean and have all the amenities. Comfortable pillows and we had twin beds which were ideal for my daughter and I. We ate dinner at the bar one night and it was very good. Several nights we would come back from the Opera, Ballet and theatre to have a drink in the bar - excellent. As a woman traveller I loved the location, vibe and felt safe walking in the area. I will be staying there again! I thought it was excellent value for money.

Dear Guest, Thank you so much for your wonderful and detailed review. We’re thrilled to hear that you enjoyed the boutique atmosphere of our hotel and that our location, rooms, and bar made your stay so pleasant. It’s especially lovely to know that you felt comfortable and safe exploring the area, that means a great deal to us. Your kind words about our friendly team and your positive dining experience at the bar are truly appreciated. We’re delighted that you plan to return, and we very much look forward to welcoming you back for another excellent stay in Vienna. Kind regards, Melanie Huber Front Office Agent

客户意见评级 5.0/5

Yuhan Z. 情侣住宿 - 所有已确认评论

前台在入住时候给房间搞错了 ，但整体瑕不掩瑜，mini bar很丰富，还有惊喜的night box

Dear Yuhan Z., Thank you for your valuable feedback. We sincerely apologize for the room assignment issue at check-in and appreciate your understanding. We are pleased to know that you enjoyed the amenities provided during your stay. Your comments are important to us, and we look forward to the opportunity to welcome you again. Best regards, Markella N. Front Office Agent

Thank you for your help, Victoria and Armando.

Tripadvisor 评级 5.0/5

elenag241 经 TripAdvisor 认证的评论

My son and I stayed in August. Enjoyed the proximity to State Opera and Belvedere. It was scorching hot at that moment in Vienna and having an a/c in the hotel was a huge relief. Especially thankful to Victoria and Armando for helping us out when we accidentally overstayed a night and got very stressed out about it.

Dear Guest, Thank you very much for sharing your wonderful feedback. We are delighted to hear that you and your son enjoyed your stay with us, especially our convenient location and the comfort of air conditioning during the hot summer days. Your kind words for Victoria and Armando mean a lot – we will make sure to share your appreciation with them. We are so glad they could assist you and help ease the stress of your extended stay. It was a pleasure having you with us, and we truly hope to welcome you back to Vienna again soon. Kind regards, Melanie Huber Front Office Agent

OK if you don't need a sink

Tripadvisor 评级 1.0/5

Vicky W 经 TripAdvisor 认证的评论

We arrived at the hotel at around 8 PM after a long day of traveling. We got to our room and made it an early night with neither of us realizing there was a problem. When we woke up, we realized the sink would not drain. We told the front desk in the morning. We went about our day and when we came back to the hotel, the sink drain still would not work. By this time, the cleaning staff had been in the room, rinsed our coffee cups in the sink that had old soapy water in it and left it still backed up. We called to the front desk and a woman came and looked at it, she sent the front desk clerk to look at it and he couldn't fix it, either. This is the only sink in the room, so washing hands, brushing teeth,etc was not an easy task. They said they couldn't move us to another room because they were fully booked, even though I went on their website and another booking site that showed availability that very night. We were then chastised for not telling them on Friday night that it wasn't working. We were offered 2 free drinks for the inconvenience and when I pointed out that wasn't adequate, we were offered free parking as well. The next morning when we checked out, we were also offered free breakfast. To me, a hotel should offer a comfortable place to sleep and a functional bathroom. They fell short on 50% of that

Dear esteemed Guest, Thank you for taking the time to share your detailed feedback about your recent stay. We are truly sorry that you experienced this inconvenience and that we were unable to provide the seamless and comfortable experience you rightfully expected. The issue with the sink should have been resolved more efficiently, and we regret that despite the efforts of our team, a proper solution was not found during your stay. Unfortunately, the hotel was operating at full capacity that night, which limited our ability to relocate you to another room. While our team offered gestures of goodwill such as complimentary drinks, parking, and breakfast, we recognize that these did not make up for the inconvenience of not having a fully functional bathroom. Please accept our sincerest apologies once again. Your feedback has already been shared with both our maintenance and housekeeping teams to ensure that similar situations are addressed more promptly in the future. We hope you might consider giving us another opportunity to restore your confidence in us. Sincerely, Apostolos Tsiantis Quality & Sustainability Manager

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其他网络用户评价我们的酒店

  • 1,248 评论 9.5/10 位置
  • 1,344 评论 8.2/10 房间
  • 1,566 评论 9.1/10 服务
  • 19 评论 6.7/10 上网
  • 930 评论 9.2/10 早餐
  • 452 评论 8.8/10 清洁度
  • 416 评论 9.3/10 氛围

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