美憬阁维也纳音乐厅酒店 4.5 星

客户意见评级 (ALL 评级) 4.7/5 1,880 评论

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Am Heumarkt 35-37, 1030 维也纳, 奥地利

描述

酒店其他优惠

  • 在重新翻修的客房里享受生活。

  • 我们通过了欧盟生态标签和澳大利亚生态标签的可持续认证。

  • 您可以在拥有四位主厨的米其林一星级 Apron 餐厅享用精致美食。

  • 客房内提供免费矿泉水、无线网络、咖啡和茶。

  • 提供礼宾和行李搬运服务以及内部地下停车场。

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酒店位置

美憬阁维也纳音乐厅酒店

Am Heumarkt 35-37
1030 维也纳
奥地利

GPS:48.199693, 16.377311

电话
传真 +43 1 71616844

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

APRON

APRON 拥有米其林一星和 Gault Millau 四星评级，将现代风味的奥地利美食演绎得令人沉醉。主厨 Stefan Speiser 是 50 位最佳主厨之一。用餐必须预订。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  1,880 评论

TripAdvisor 评级  4.5/5  262 评论

卓越奖 2024

Don’t give them your card details!

Tripadvisor 评级 1.0/5

Redlock154 经 TripAdvisor 认证的评论

Traveled to this hotel with Jet2. It was okay and, as is fairly standard with hotels, they took a pre-authorisation of my charge card for drinks/meals and I settled my bill in full when checking out. However, since coming back they’ve taken over £700 from my account and there’s another charge in pending for over £600. The AM Konzerthaus accounts person is dodging questions and now has a message saying they’re on holiday and, so far, Jet2 don’t want to know. The Konzerthaus seems legit so I’m hoping really hard this is incompetence rather than fraud, but it’s absolutely shocking. For anyone living paycheque to paycheque this would be a disaster and I would certainly not go to this hotel again (IMHO Jet2 should be suspending it on their website!).

Dear esteemed Guest, Thank you for bringing this matter to our attention, and I apologize for the frustration this has caused. I would like to clarify that a technical issue led to a delay in the transfer of your card data, which unfortunately resulted in the additional charges appearing on your account after check-out. I’m pleased to inform you that this issue has now been fully resolved, and any incorrect charges have been reversed. We understand how distressing this situation must have been and we would also like to thank you for your patience as we worked to correct it. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Apostolos Tsiantis Quality & Sustainability Manager Hotel am Konzerthaus Vienna - MGallery

Fabulous design hotel

Tripadvisor 评级 5.0/5

Oshel 经 TripAdvisor 认证的评论

This is a stunning design hotel with a ted baker feel, very upmarket. Klimt prints on the walls are so pretty. Friendly staff, quick taxi ride to the train station. We walked from the train station on the way there and took forever so taxi on the way back much easier. Breakfast out of this world with plenty of choice. Lovely rooms.

Dear Guest, Thank you for your wonderful review! We're delighted that you enjoyed the unique design and atmosphere of our hotel, especially the Klimt-inspired touches. It’s great to hear that our friendly staff, convenient location, and extensive breakfast selection contributed to your stay. We’re thrilled that you found the rooms and style memorable and look forward to welcoming you back for another fabulous experience! Kind regards, Victoria - Reception, Hotel Am Konzerthaus

Lovely 2 night stay in Vienna

Tripadvisor 评级 5.0/5

Traveler22063678906 Couples - 经 TripAdvisor 认证的评论

Very clean, comfortable, and quiet hotel in a great location. Very close to our concert at the Vienna Konzerthaus. Easy to walk to the Old Town and many museums. Good restaurants nearby. Lovely lobby bar and restaurant. We would highly recommend!

Dear Guest, Thank you for your lovely review! We're thrilled to hear that you enjoyed a comfortable and quiet stay, and that our location added ease to your Vienna experience, from the nearby Konzerthaus to the Old Town and local museums. It's great to know you appreciated the lobby bar and restaurant, as well as the nearby dining options. We truly value your recommendation and look forward to welcoming you back on your next visit to Vienna! Kind regards, Victoria - Reception, Hotel Am Konzerthaus

Excellent, elegant hotel just outside the heart of Vienna

Tripadvisor 评级 5.0/5

evilpoodle 经 TripAdvisor 认证的评论

I stayed four nights in this comfortable hotel, which has polished staff, a superb breakfast, and well appointed rooms. My room on the fifth floor was quiet, sizeable, with a desk and a large table, a couple of chairs, and a large wardrobe, in addition to a king-size bed. The bathroom was decent-sized, with a fair amount of counter space, and L'Occitane toiletries. There's also a Nespresso machine and a mini-fridge with complimentary (I believe this is an Accor status perk) goodies. Housekeeping was particular about checking every day if the fridge needed to be replenished. They also provided turndown service some evenings, leaving small bars of chocolate, hand cream, pillow mist and so on as treats. I didn't have time to check out the bar, though I was offered a complimentary welcome drink (Accor, again). Unlike in many other hotels, I found peak time at the breakfast buffet to be earlier, around 7.30am or so. My theory is this might be because this hotel caters to a somewhat older profile of guest. Still, I did not ever have a problem finding a table. The breakfast buffet is extensive, and apart from all the usual items, all of good quality, also has local specialities like apfelstrudel (though not Sachertorte!). Transport-wise, the hotel is a few minutes' walk away from tram stops that get you into the centre of the city quickly. Of course, the Konzerthaus (where I had the chance to take in a performance of a Bruckner symphony) is across the road. The reception staff were all polished, polite and knowledgeable, every time I had cause to speak to one of them. Minor complaints: the glass panel separating the shower from the rest of the bathroom only runs about halfway down the side, so if you're not careful, you could end up getting water on the floor of the bathroom. And my key card stopped working a couple of times during my stay - which seems to be a universal problem in hotels that use key cards for access.

Dearest Guest, Thank you so much for sharing your detailed review! We’re delighted to hear you enjoyed your stay and appreciated the elegant amenities and thoughtful touches, from the quiet, well-appointed rooms to the attentive housekeeping with daily check-ins and evening turndown service. It's wonderful to know that our breakfast buffet and local treats were highlights, and that the convenient location allowed you to enjoy the cultural heart of Vienna. We appreciate your feedback on the bathroom layout and key card functionality—these details are valuable as we continuously strive to enhance our guests' experience. Your insights are much appreciated, and we hope to welcome you back to another comfortable, memorable stay soon! Warm regards, Victoria - Reception, Hotel Am Konzerthaus

Very good hotel in the center of Vienna

Tripadvisor 评级 5.0/5

Michael O 经 TripAdvisor 认证的评论

Very happy about my stay in this hotel. The room was very comfortable and the location was great in the center of Vienna near Palais Schwarzenberg and Karlskirche (close to subway U1). I also had to cancel one night because of a late arrival (caused by the very bad weather on the week-end), and the staff was easily available on the phone and only made me pay the 4 nights that I spent. The room rate was a bit less than 150 EUR per night. The staff was friendly too. I didn't test the breakfast. The only negative aspect is the lack of restaurants in the surrounding area. I will be happy to book this hotel again the next time I visit Vienna, alone or with my family.

Dear Michaelo, Thank you for your thoughtful review! We're so glad to hear that you enjoyed your stay and appreciated the comfort of your room and our central location near Vienna's landmarks. It's great to know that our team was able to assist with your last-minute change in plans and that the flexibility made your experience smoother. We're happy you found the staff friendly, and we appreciate your feedback about the surrounding restaurant options, which we'll take into consideration. We look forward to welcoming you back on your next visit, whether you're traveling alone or with your family! Kind regards, Victoria - Hotel Am Konzerthaus

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其他网络用户评价我们的酒店

  • 1,158 评论 9.6/10 位置
  • 1,289 评论 8.4/10 房间
  • 1,379 评论 9.3/10 服务
  • 19 评论 8.8/10 上网
  • 888 评论 9.2/10 早餐
  • 670 评论 7.6/10 舒适度
  • 422 评论 8.5/10 清洁度
  • 371 评论 9.3/10 氛围

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