Hotel Am Konzerthaus - MGallery Collection bintang 4,5

Catatan tamu Avis (Peringkat ALL) 4.7/5 2.225 ulasan

Hotel Am Konzerthaus - MGallery Collection - Image 1
Hotel Am Konzerthaus - MGallery Collection - Image 2
Hotel Am Konzerthaus - MGallery Collection - Image 3
Hotel Am Konzerthaus - MGallery Collection - Image 4
Am Heumarkt 35-37, 1030 VIENNA, Austria

Deskripsi

Keistimewaan hotel

  • Nikmati waktu Anda di kamar kami yang baru direnovasi.

  • Kami disertifikasi secara berkelanjutan oleh EU Ecolabel dan Austrian Ecolabel.

  • Bersantap mewah di Apron, restoran peraih 4 Chef hat dan 1 bintang Michelin.

  • Gratis air mineral, WiFi, serta kopi dan teh di kamar.

  • Concierge dan layanan porter, serta parkir bawah tanah di lokasi.

Akomodasi kami

Pesan hotel ini
Kamar 1

Lokasi hotel

Hotel Am Konzerthaus - MGallery Collection

Am Heumarkt 35-37
1030 VIENNA
Austria

GPS:48.199693, 16.377311

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

APRON

Memiliki satu bintang Michelin dan 4 toques Gault Millau, restoran APRON menyajikan hidangan Austria dengan interpretasi modern. Chef Stefan Speiser adalah salah satu dari 50 chef terbaik. Wajib reservasi.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.7/5  2.225 ulasan

Peringkat TripAdvisor  4.5/5  310 ulasan

Sertifikat keunggulan 2025

Very Good

Catatan Tripadvisor 5.0/5

Sebastian B Ulasan TripAdvisor tersertifikasi

Dear esteemed Guest, Thank you very much for your positive review. We are pleased to hear that you enjoyed so many aspects of your stay. We also appreciate your constructive comments regarding a few details. It is feedback like this that helps us improve. We certainly hope to welcome you again in the future. Sincerely, Apostolos Tsiantis Quality & Sustainability Manager

Good for a short stay only

Catatan Tripadvisor 4.0/5

Economistmum Ulasan TripAdvisor tersertifikasi

Dear esteemed Guest, Thank you very much for your detailed feedback. We're pleased to hear you enjoyed our breakfast and found the team helpful during your stay. We also truly appreciate your comments regarding the Wi-Fi signal and room layout, your input is valuable and helps us improve the guest experience. While our design style is intentionally distinctive, we understand that it may not suit every preference. We’d be happy to welcome you again for a shorter visit. Kind regards, Melanie Front Office Agent

BEWARE Unauthorised and Unexplained Charges to Credit Card

Catatan Tripadvisor 1.0/5

R L Ulasan TripAdvisor tersertifikasi

Dear Guest, Thank you for your message and for taking the time to express your concerns. Firstly, we would like to clarify that the €100 credit card pre-authorization taken at check-in is a standard policy followed by most hotels globally. It is not a charge but rather a temporary hold intended to cover any incidental expenses during the stay. This is fully refundable upon check-out, provided no extra charges are incurred, which was indeed the case in your situation. Regarding the €294 in question, we would like to clarify again that this was not an additional or unexplained charge. At the time of your check-in, we had no information indicating that your stay had already been prepaid. As a result, payment was processed as per our standard procedure. We previously explained that due to a recent transition to a new operating system, there had been delays and inconsistencies in how transactions, particularly authorizations and releases, were displayed, something we also apologized for in numerous occasions. We understand how this situation may have appeared confusing but we want to emphasize that there were no multiple charges made by our hotel. What you may have seen on your credit card statement were authorizations—not charges—which are often temporarily displayed as pending transactions before being released. Additionally, we have consistently responded to your queries within a few hours each time, ensuring that you were kept up to date at every step. For this reason, we find the characterization of our communication as "suspicious" and lacking "accountability" to be both inaccurate and unfair. We have taken your concerns seriously from the start and have actively worked to resolve the matter as quickly and transparently as possible. Should you require any further assistance, we would be happy to provide it. Sincerely, Apostolos Tsiantis Quality & Sustainability Manager

Nice hotel if your room not on the street

Catatan Tripadvisor 4.0/5

Dalia R Ulasan TripAdvisor tersertifikasi

Dear Dalia, Thank you for sharing your experience. We’re pleased to hear that we could accommodate you with a quieter, more spacious room during your stay. We truly regret the inconvenience caused by the street work and the noise in your original room. Your comfort is very important to us, and we appreciate your understanding. We hope to welcome you back for a much more peaceful stay next time. Kind regards, Melanie Front Office Agent

Great Location, Excellent Service

Catatan Tripadvisor 4.0/5

Nadja L Keluarga - Ulasan TripAdvisor tersertifikasi

Dear esteemed Guest, Thank you very much for taking the time to share your feedback! We are delighted you enjoyed your stay overall and appreciated so many aspects of it. Your comments are very valuable to us and we hope to have the pleasure of welcoming you again in the future. Sincerely, Apostolos Tsiantis Quality & Sustainability Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.252 ulasan 9.5/10 Lokasi
  • 1.402 ulasan 8.2/10 Kamar
  • 1.579 ulasan 9.2/10 Pelayanan
  • 20 ulasan 5.8/10 Internet
  • 950 ulasan 9.1/10 Sarapan
  • 470 ulasan 8.8/10 Kebersihan
  • 413 ulasan 9.4/10 Suasana
  • 288 ulasan 7.6/10 Fasilitas

Diberdayakan oleh Trustyou

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.