Hotel Am Konzerthaus - MGallery Collection bintang 4,5

Catatan tamu Avis (Peringkat ALL) 4.7/5 2.201 ulasan

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Hotel Am Konzerthaus - MGallery Collection - Image 1
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Hotel Am Konzerthaus - MGallery Collection - Image 4
Am Heumarkt 35-37, 1030 VIENNA, Austria

Deskripsi

Keistimewaan hotel

  • Nikmati waktu Anda di kamar kami yang baru direnovasi.

  • Kami disertifikasi secara berkelanjutan oleh EU Ecolabel dan Austrian Ecolabel.

  • Bersantap mewah di Apron, restoran peraih 4 Chef hat dan 1 bintang Michelin.

  • Gratis air mineral, WiFi, serta kopi dan teh di kamar.

  • Concierge dan layanan porter, serta parkir bawah tanah di lokasi.

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Lokasi hotel

Hotel Am Konzerthaus - MGallery Collection

Am Heumarkt 35-37
1030 VIENNA
Austria

GPS:48.199693, 16.377311

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

APRON

Memiliki satu bintang Michelin dan 4 toques Gault Millau, restoran APRON menyajikan hidangan Austria dengan interpretasi modern. Chef Stefan Speiser adalah salah satu dari 50 chef terbaik. Wajib reservasi.

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Peringkat ALL  4.7/5  2.201 ulasan

Peringkat TripAdvisor  4.4/5  319 ulasan

Sertifikat keunggulan 2025

Comfortable and modern hotel in a good location

Catatan Tripadvisor 4.0/5

KentishMole Ulasan TripAdvisor tersertifikasi

Very much enjoyed our stay here and would recommend. We had a deluxe room which was spacious with attractive contemporary decor. Location was very good - just outside the central ring road so quiet outside but an easy stroll in Vienna’s main attractions. Front desk staff were helpful and efficient. Apron restaurant is superb - see separate review. Two points for improvement: would have been good to have a smart TV (minor point) but more more significant, breakfast arrangements - on our final day there was no space other than an communal table in an adjacent windowless room. For €33 a head this should be better.

Dear Guest, Thank you very much for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed your deluxe room, our convenient location, and the helpful service of our front desk team. It’s wonderful to know that your overall stay was pleasant and that you would recommend our hotel. We appreciate your comments regarding the TV and breakfast arrangements, your feedback is very valuable, and we will review ways to improve the breakfast experience, particularly during busy periods. It was a pleasure to have you with us, and we hope to welcome you back soon for another enjoyable stay in Vienna. Kind regards, Melanie Huber Front Office Agent

Boutique Feel

Catatan Tripadvisor 5.0/5

Mai S Ulasan TripAdvisor tersertifikasi

This hotel is not in the main walking area but slightly outside the “town centre”. It is about a 15 min walk. There is a Big Bus Tour stop across the major road. The location is ideal for most venues and taxis are often outside the hotel as there is a major Theatre around the corner. We really enjoyed the small boutique feel of the hotel. The staff are friendly, rooms are comfortable, clean and have all the amenities. Comfortable pillows and we had twin beds which were ideal for my daughter and I. We ate dinner at the bar one night and it was very good. Several nights we would come back from the Opera, Ballet and theatre to have a drink in the bar - excellent. As a woman traveller I loved the location, vibe and felt safe walking in the area. I will be staying there again! I thought it was excellent value for money.

Dear Guest, Thank you so much for your wonderful and detailed review. We’re thrilled to hear that you enjoyed the boutique atmosphere of our hotel and that our location, rooms, and bar made your stay so pleasant. It’s especially lovely to know that you felt comfortable and safe exploring the area, that means a great deal to us. Your kind words about our friendly team and your positive dining experience at the bar are truly appreciated. We’re delighted that you plan to return, and we very much look forward to welcoming you back for another excellent stay in Vienna. Kind regards, Melanie Huber Front Office Agent

Thank you for your help, Victoria and Armando.

Catatan Tripadvisor 5.0/5

elenag241 Ulasan TripAdvisor tersertifikasi

My son and I stayed in August. Enjoyed the proximity to State Opera and Belvedere. It was scorching hot at that moment in Vienna and having an a/c in the hotel was a huge relief. Especially thankful to Victoria and Armando for helping us out when we accidentally overstayed a night and got very stressed out about it.

Dear Guest, Thank you very much for sharing your wonderful feedback. We are delighted to hear that you and your son enjoyed your stay with us, especially our convenient location and the comfort of air conditioning during the hot summer days. Your kind words for Victoria and Armando mean a lot – we will make sure to share your appreciation with them. We are so glad they could assist you and help ease the stress of your extended stay. It was a pleasure having you with us, and we truly hope to welcome you back to Vienna again soon. Kind regards, Melanie Huber Front Office Agent

OK if you don't need a sink

Catatan Tripadvisor 1.0/5

Vicky W Ulasan TripAdvisor tersertifikasi

We arrived at the hotel at around 8 PM after a long day of traveling. We got to our room and made it an early night with neither of us realizing there was a problem. When we woke up, we realized the sink would not drain. We told the front desk in the morning. We went about our day and when we came back to the hotel, the sink drain still would not work. By this time, the cleaning staff had been in the room, rinsed our coffee cups in the sink that had old soapy water in it and left it still backed up. We called to the front desk and a woman came and looked at it, she sent the front desk clerk to look at it and he couldn't fix it, either. This is the only sink in the room, so washing hands, brushing teeth,etc was not an easy task. They said they couldn't move us to another room because they were fully booked, even though I went on their website and another booking site that showed availability that very night. We were then chastised for not telling them on Friday night that it wasn't working. We were offered 2 free drinks for the inconvenience and when I pointed out that wasn't adequate, we were offered free parking as well. The next morning when we checked out, we were also offered free breakfast. To me, a hotel should offer a comfortable place to sleep and a functional bathroom. They fell short on 50% of that

Dear esteemed Guest, Thank you for taking the time to share your detailed feedback about your recent stay. We are truly sorry that you experienced this inconvenience and that we were unable to provide the seamless and comfortable experience you rightfully expected. The issue with the sink should have been resolved more efficiently, and we regret that despite the efforts of our team, a proper solution was not found during your stay. Unfortunately, the hotel was operating at full capacity that night, which limited our ability to relocate you to another room. While our team offered gestures of goodwill such as complimentary drinks, parking, and breakfast, we recognize that these did not make up for the inconvenience of not having a fully functional bathroom. Please accept our sincerest apologies once again. Your feedback has already been shared with both our maintenance and housekeeping teams to ensure that similar situations are addressed more promptly in the future. We hope you might consider giving us another opportunity to restore your confidence in us. Sincerely, Apostolos Tsiantis Quality & Sustainability Manager

Visually pleasing but it ends there

Catatan Tripadvisor 2.0/5

Relax06044374301 Couples - Ulasan TripAdvisor tersertifikasi

The staff were standoffish and somewhat rude on check in. The room looked fancy but that’s where it ended. The bathroom door would not close properly, the bed was not secured to the headboard so when trying to read in bed, the bed would slide away from the wall. I assumed when they cleaned the room they would bring clean cups but instead just rinsed out the old cup and turned it upside down as if it was clean. I know this because the honey I split down the side was still there! For the cost, it was a total let down. I gave an extra star because the mattress was comfortable and the location is fairly decent.

Dear esteemed Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the service and maintenance issues you experienced during your stay, as well as the housekeeping oversight. This is not the standard we strive to deliver, and we are truly sorry for the disappointment caused. Your comments have been shared with our team to ensure improvements are made. We are, however, glad to hear you found the mattress comfortable and appreciated the location, and we hope you might give us another chance to offer you a better overall experience. Sincerely, Apostolos Tsiantis Quality & Sustainability Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.248 ulasan 9.5/10 Lokasi
  • 1.344 ulasan 8.2/10 Kamar
  • 1.566 ulasan 9.1/10 Pelayanan
  • 19 ulasan 6.7/10 Internet
  • 930 ulasan 9.2/10 Sarapan
  • 452 ulasan 8.8/10 Kebersihan
  • 416 ulasan 9.3/10 Suasana

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