Mercure Vienna First

Catatan tamu Avis (Peringkat ALL) 4.6/5 1.053 ulasan

Jaminan Harga
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Mercure Vienna First - Image 1
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Desider Friedmann Platz 2, 1010 VIENNA, Austria

Deskripsi

Keistimewaan hotel

  • EXCELLENT LOCATION: pedestrian zone in the historic city center

  • Charming city hotel in a distinctive Viennese style

  • Vienna 1st bistro: bar and restaurant

  • Awarded the Austrian Ecolabel

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Lokasi hotel

Mercure Vienna First

Desider Friedmann Platz 2
1010 VIENNA
Austria

GPS:48.211414, 16.374053

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

VIENNA 1ST

Historic and modern - a unique location in terms of both architecture and cuisine. Be seduced by the special atmosphere, the delightful scents from our open kitchen, the lounge music and a glass of fine wine from our wine cellar.

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Cari tahu selengkapnya

Peringkat ALL  4.6/5  1.053 ulasan

Peringkat TripAdvisor  4.4/5  811 ulasan

Sertifikat keunggulan 2025

all perfect

Catatan Tripadvisor 5.0/5

dolors t Ulasan TripAdvisor tersertifikasi

great location close to main square and ambience in quiet area. great rooms snd service. special mentien to Zerrin at breakfast who was kind, professional and skilled

A reliable, consistent breakfast

Catatan Tripadvisor 4.0/5

Max C Ulasan TripAdvisor tersertifikasi

Fast, accurate service. Food was decent, particularly the pastries. I especially enjoyed the smoothie maker however I would have preferred if the fruit was fresher. Although, the waitress Zerrin was very nice and ensured that our order was well delivered.

Perfect overall experience !

Catatan Tripadvisor 5.0/5

Oscar C Ulasan TripAdvisor tersertifikasi

We’ve had a great stay at this hotel. Great location and great service. A special thank you to Yourek who offered us a great breakfast. He was very kind !

BEWARE- THEY MAY CANCEL YOUR RESERVATION FOR NO REASON TO MAKE MORE MONEY. DO NOT BOOK

Catatan Tripadvisor 1.0/5

Rodrigo V Ulasan TripAdvisor tersertifikasi

We booked a room with this hotel on Expedia for 3 nights, including New Years Eve 2025, because of the proximity to our NYE event, on November 1st 2025. On December 19th 2025, 50 days later, they canceled the reservation and kicked us out, offering a room at the Novotel, in their words, an "upgrade" when the rooms look worse and the hotel is farther away and difficult to walk to. Their excuse was " due to overwhelming demand" they had to move us , when we actually booked this hotel 50 days before. This is completely unacceptable. We are unable to find a hotel of the same caliber and of similar price close to the event, and everyone knows it is impossible to get an uber for NYE. The most likely reason they are doing this is to capitalize on high rates for NYE closer to downtown Vienna. BEWARE. Expedia tried calling them, and they simply do not pick up the phone. What a clown show. Expedia found us an apart hotel which we are taking. Do not book in this place. They do not honor reservations at all and treated us with disrespect and almost ruined our evening. If it weren't for Expedia, we would be in trouble. We hope expedia removes this company from their site. I am attaching the email with the message they sent us as proof. They tried to offer us money, but it is not about the money, it is about a man taking care of his lady and making sure she is not walking in the cold with uncomfortable shoes after a NYE event for 30 min in possibly frozen sidewalks. They did not understand this, and we could make no progress with their customer service via email.

Dear Mercure-Guest, we deeply apologize for what happened, please understand that our colleagues from the reservation department are doing their best in order to accommodate each and every guest (unfortunately, overbooking situations can happen). Please rest also assured that we do not treat our guests with disrespect, we offer on the other hand cooperation and assistance. We are deeply sorry and we thank you for your patience. Warm regards from Vienna, Salvatore - Front Desk

A short Vienna visit

Catatan Tripadvisor 4.0/5

Craig S Ulasan TripAdvisor tersertifikasi

Cosy room, nice and central to churches, plazas, shopping, restaurants and Christmas markets and an enjoyable breakfast where we were well looked after by Magda!

Dear Mercure-Guest, we thank you kindly for the nice and constructive feedback about your stay. Thank you for sharing your experience, we are looking forward to your next visit! Warm regards from Vienna, Salvatore - Front Desk

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 728 ulasan 9.7/10 Lokasi
  • 676 ulasan 7.3/10 Kamar
  • 720 ulasan 9.6/10 Pelayanan
  • 8 ulasan 9.5/10 Internet
  • 376 ulasan 8.7/10 Sarapan
  • 351 ulasan 5.4/10 Kenyamanan
  • 272 ulasan 8.6/10 Kebersihan
  • 110 ulasan 4.8/10 Kesepadanan nilai

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