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Hotel Mercure Vienna First

Catatan tamu Avis 4.5/5 2.187 ulasan

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Hotel Mercure Vienna First
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+ 9 Layanan

Keistimewaan hotel

  • EXCELLENT LOCATION: pedestrian zone in the historic city center

  • Charming city hotel in a distinctive Viennese style

  • Vienna 1st bistro: bar and restaurant

  • Awarded the Austrian Ecolabel

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Layanan di hotel dan sekitarnya

Check-in dari 14h00

Check out sampai 12h00

Layanan berbayar

Informasi layanan dan informasi praktis
  • Check-in online
  • WIFI/Akses Internet
  • Tempat Parkir Layanan berbayar
  • 100% hotel bebas rokok
  • Memiliki penyejuk ruangan
  • WIEN SCHWECHAT Layanan berbayar
  • Resepsionis buka 24 jam
  • Check-in lebih awal/Check-out lebih sore Layanan berbayar
  • Laundry
  • Portir
  • Concierge
Katering
  • Sarapan Layanan berbayar
  • 1 Restoran
  • 1 Bar
  • Layanan kamar
Layanan bisnis
  • Pusat bisnis swalayan
  • Sedia layanan fotokopi/cetak

Lokasi hotel

Hotel Mercure Vienna First

Desider Friedmann Platz 2
1010 vienna
austria

Tel: +4319058280

Faks: (+43)1/905828333

Check-in dari 14h00

Check out sampai 12h00

  • Dengan pesawat

    WIEN SCHWECHAT Pada 18km / 11,18 mil - Antar Jemput bayar

  • Dengan kereta

    HAUPTBAHNHOF Pada 3km / 1,86 mil

GPS :48.211414, 16.374053

Akomodasi kami

The hotel has 49 non-smoking rooms. Choose between Standard and Privilege Rooms and the Executive Suite. All rooms feature a functional desk, free WIFI and coffee and tea-making facilities.

Standard Double Room

  • Maks. jumlah orang: 2
  • Area: Dari 16 / 172 sq ft
  • Pemandangan: Sisi kota, Sisi halaman *

Tergantung ketersediaan

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Double Room

  • Maks. jumlah orang: 2
  • Area: Dari 20 / 215 sq ft
  • Pemandangan: Sisi kota, Sisi halaman *

Tergantung ketersediaan

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Katharina: Majestic Break/Standard Double Room

  • Maks. jumlah orang: 2
  • Area: Dari 16 / 172 sq ft
  • Pemandangan: Sisi kota *

Tergantung ketersediaan

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Julia & Kerstin: Romantic Pause/Standard Double Room

  • Maks. jumlah orang: 2
  • Area: Dari 16 / 172 sq ft
  • Pemandangan: Sisi halaman *

Tergantung ketersediaan

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Barbara & Andrew: Vision of Vienna/Standard Double Room

  • Maks. jumlah orang: 2
  • Area: Dari 16 / 172 sq ft
  • Pemandangan: Pemandangan sisi sejarah, Sisi halaman *

Tergantung ketersediaan

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Restoran dan bar kami

VIENNA 1ST

Jenis hidangan: Bistro

Historic and modern - a unique location in terms of both architecture and cuisine. Be seduced by the special atmosphere, the delightful scents from our open kitchen, the lounge music and a glass of fine wine from our wine cellar.

VIENNA 1ST

Feel at home and indulge - relax and enjoy! The "Grands Vins Mercure" wine menu resembles a wine cellar that leaves nothing to be desired. For an ideal accompaniment, treat yourself to our fresh cold cuts. Enjoy a gin and tonic from our selection

Foto non-kontrak

  • Senin Tutup
  • Selasa
  • Rabu
  • Kamis
  • Jumat
  • Sabtu
  • Minggu Tutup

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Hotel Mercure Vienna First

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Cari tahu selengkapnya

Peringkat ALL 4.5/5

2.187 ulasan

tripadvisor

Peringkat TripAdvisor 4.5/5

668 ulasan

2021 Sertifikat Keunggulan TripAdvisor (TripAdvisor Certificate of Excellence)
Sertifikat keunggulan 2021

Comfortable & Central

Catatan Tripadvisor 4.0/5

Andrew B 26/01/2020 Ulasan TripAdvisor tersertifikasi

Lovely staff and superb breakfast. Only negative is our room was slightly too small to comfortably open our suitcases but the rooms are very well appointed. We visited in January and it was cold outside but we felt that the heating was slightly too high overall throughout the hotel as you feel like stripping naked when you enter the Lobby from outside.

Dear Mercure Guest. Thank you for choosing Mercure Vienna First as the place to stay when visiting Vienna. Your feedback is what motivates us to keep going, doing our best to fulfill all of our guest’s expectations. It is nice to hear that you started the day well with our rich breakfast buffet. Yes, our rooms are intimate but we hope our guests enjoy their smart design and personalized touches that make it feel like home. You certainly have enjoyed most of our facilities, I do hope you will be able to return to us in the near future. Kind regards from Vienna, Julia Ron Assistant Front Office Manager

Quick Vienna visit

Catatan Tripadvisor 4.0/5

Al R Couples - 09/11/2019 Ulasan TripAdvisor tersertifikasi

As we only had 3 days, the location was perfect, close to everything including cafes and restaurants. 5 minutes to get on the U-Bahn and get around the city so with an umbrella, a few showers of rain were not a problem. Very friendly attentive staff, modern and trendy decor. Highly recommended.

Dear Mercure Guest. Thank you for choosing Mercure Vienna First as the place to stay when visiting Vienna. Your feedback is what motivates us to keep going, doing our best to fill all of our guest’s expectations. You are right, if you want to explore the city center there is no better starting point than our hotel. Our staff take pride in all they do and it is always motivating for them to receive such kind comments as yours. You certainly have enjoyed most of our facilities, I do hope you will be able to return to us in the near future. Kind regards, Julia Ron Assistant Front Office Manager

Beautiful boutique hotel

Catatan Tripadvisor 4.0/5

RosaMaria8888 Couples - 22/08/2019 Ulasan TripAdvisor tersertifikasi

Great decor. Beautiful boutique hotel very close to a metro station and walking distance to the city center. Friendly and helpful staff. The hotel also arranged a fantastic free walking tour of the city.

Dear Mercure Guest! Thank you for your nice feedback regarding your stay with us at the Mercure Vienna First. What a pleasure to read all your compliments, in particular this for your free city walking tour every Saturday morning. We are glad your enjoyed it! We look forward to welcoming you again. Kind regards Kerstin Allabauer Front Office Manager

Well situated, comfortable, friendly hotel.

Catatan Tripadvisor 4.0/5

Linda S Couples - 22/07/2019 Ulasan TripAdvisor tersertifikasi

We had 3 nights here and had a enjoyable stay. The rooms were comfortable and well equipped. They were compact and one criticism would be very small hanging space. The staff were friendly and efficient. We didn’t eat here as breakfast was 20 euros which we thought pricey. Well situated, and we would certainly return for a short city break. Thanks.

Dear Mercure Guest! Thank you for having taken your time to review your recent stay with us at Mercure Vienna First. What a pleasure to read you enjoyed our kind hotel staff and your cozy, well equipped room. We appreciate all of your kind words. We really love it when guests are mentioning that they will definitely stay with us again in the future. We are looking forward to welcome you back. Kind regards Kerstin Allabauer Front Office Manager

Nice and quiet hotel in Vienna

Catatan Tripadvisor 4.0/5

daanq2016 Business - 19/03/2019 Ulasan TripAdvisor tersertifikasi

Nice and quiet hotel in Vienna. In the heart of the Jewish neighborhood, close to the city park with the famous restaurant Steirereck, very close to the Stephansdom en other places of interest. Nice atmosphere, friendly staff and very good price / quality rating.

Dear Mercure Guest! Thank you so much for your kind feedback regarding your recent stay at our unique boutique hotel Mercure Vienna First. We are happy to hear that you appreciate our great city center location within walking distance of popular Vienna attractions. You certainly have enjoyed most of our facilities, we do hope you will be able to return to us in the near future. Kind regards Kerstin Allabauer Front Office Assistant Manager

Relaxing days in the Advent Fair crowd

Catatan Tripadvisor 5.0/5

Relax09699955008 Couples - 17/12/2018 Ulasan TripAdvisor tersertifikasi

Mercure Vienna First provided a peaceful shelter during the very crowded Advent Fair period for few days. The hotel location is perfect for those who want to get in, or get out of the whirl fast. The hotel staff is nice and friendly. The breakfast and dinner is great. And all attractions of Vienna are in walking distance.

Dear Mercure Guest! Thank you for choosing Mercure Vienna First as the place to stay when visiting Vienna. Your feedback is what motivates us to keep going, doing our best to fill all of our guest’s expectations. It was such a pleasure having you with us and we are so pleased to learn that you enjoyed your stay so much and the team were able to make you feel welcome, from arrival to departure. We wish you a Merry Christmas and hope to have the pleasure to welcoming you back. Kind regards Kerstin Allabauer Front Office Assistant Manager

Very nice boutique hotel in the Vienna downtown

Catatan Tripadvisor 5.0/5

921alexandere Couples - 09/11/2018 Ulasan TripAdvisor tersertifikasi

Great new small hotel in very down town of Vienna Old Town. Very good service and sumptous breackfast. A lot cafes around, all sightseens are close and very pleasant modern room design. Free fast Wifi is a plus

Dear Mercure Guest! We are thrilled of your kind feedback to your recent stay at our unique boutique hotel Mercure Vienna First. Thank you for all your nice words to our staff members and the rich breakfast buffet. We also have to say that having guests such as yourselves makes our jobs very easy. We hope to have the pleasure to welcoming you back very soon. Kind regards Kerstin Allabauer Front Office Assistant Manager

Excellent

Catatan Tripadvisor 5.0/5

JimAch Couples - 26/10/2018 Ulasan TripAdvisor tersertifikasi

Excellent location. You are steps away from St. Stephan.The service is excellent, the receptionist will go out of his way to help you.Very spacious, clean and very comfortable.Look forward to my next stay.

Dear Mercure Guest! Thank you so much for your very kind feedback regarding your recent stay at our boutique hotel Mercure Vienna First. We are thrilled you enjoyed the helpful guest service from our hotel staff and our amazing city center location. Being located in the heart of the city makes the hotel an ideal destination for your travels. Hearing a guest plans to return is the best compliment we can receive. It would be a pleasure for us to welcoming you back very soon. Kind regards Kerstin Allabauer Front Office Assistant Manager

Wien for walk about holidays

Catatan Tripadvisor 4.0/5

valmyartus Couples - 23/09/2018 Ulasan TripAdvisor tersertifikasi

This hotel is very well located, within walking distance of the majority tourist attractions of the Old City. The accommodations are very comfortable and the hotel is located in a very quiet block, with limited access to cars and traffic. Breakfast was good and relaxed. The only minor issue is the single lift, which might get a bit crowded at peak times. Staff is extremely helpful and should be commended for doing a good job.

Dear Mercure Guest! Thank you for taking the time to review our unique Mercure Vienna First on Tripadvisor. Our aim is to satisfy our guest as much as we can and we are happy to hear that we succeed with you! Your words are a huge motivation for our Reception and Restaurant staff! We do hope you will give us the pleasure of a return visit when your travels take you back to Vienna! Kind regards Kerstin Allabauer Front Office Assistant Manager

Great place to stay in the centre of Vienna

Catatan Tripadvisor 5.0/5

anne l Couples - 01/08/2018 Ulasan TripAdvisor tersertifikasi

I stayed here for one night in July. (I wish it could have been longer). The hotel is very well located - right in the centre of the city. The staff were friendly and (thankfully) spoke English. The room was lovely. Not huge, but very nicely decorated with a modern bathroom. The bed was very comfortable and I appreciated the air conditioning. Didn't eat breakfast in the hotel so I can't comment on that. I do plan to visit Vienna again and will certainly consider staying at the Vienna First again.

Dear Mercure Guest! Thank you very much for this feedback here on TripAdvisor. It`s amazing to hear that you could enjoy your stay with us in beautiful Vienna. We really love it when guests are mentioning that they will definitely stay with us again in the future because they had such a great time! This is by far the best compliment we can get. We look forward to welcoming you again. Best regards Kerstin Allabauer Front Office Assistant Manager

Very Good Location and Very Good Staff

Catatan Tripadvisor 4.0/5

abdulla201 Friends getaway - 23/07/2018 Ulasan TripAdvisor tersertifikasi

Positive: (1) Location nearby city center surrounded with necessary supermarket, cafes, restaurants and shops. (2) Receptionists are very helpful and always tend to support and provide helps. (3) Having a good lobby and café/restaurant. Negative: (1) The bathroom door is a two-slides and needs strength for opening and closing which is inconvenient and requires always two hands. (2) The free wifi needs improvement with strengthen it.

Dear Mercure guest, thank you so much for your great and detailed feedback regarding your stay with us! We will share your positive and motivating points with our entire team! Your constructive criticism regarding our WIFI and the bathroom is very important for us and are already forward to the responsible department! We are happily looking forward for your next visit in our hotel! Warm regards from sunny Vienna Katharina Moustakas Front Office Manager

Basic Hotel at Vienna but great location

Catatan Tripadvisor 3.0/5

Selva1964 Couples - 08/07/2018 Ulasan TripAdvisor tersertifikasi

Just a basic hotel. Customer service average. Housekeeping average.Customer service average.Great location, situated close to Vienna main tourist attraction site, Underground Stations, Tram and Airport Bus. Walking distance to restaurants and shopping area.Nothing much to be expected as Platinum member. There is another Mercure hotel just beside, looks better.

Dear Mercure Guest! Thank you for taking the time to tell us about your experience at the Mercure Vienna First. We sincerely regret the fact that we were unable to give you the great experience we strive to offer to all of our guests and that you left us not being completely satisfied. Please accept our apologizes. Please do not hesitate to contact us under h0781-fo@accor.com. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Kerstin Allabauer Front Office Assistant Manager

A very nice hotel at the center of Vienna

Catatan Tripadvisor 4.0/5

Aristides_Hatzis Family - 31/03/2018 Ulasan TripAdvisor tersertifikasi

very nice boutique hotel at the heart of the city, close to everything, rather small rooms, insignificant upgrade for gold members, a nice breakfast with many healthy choices, friendly staff in general

Dear Mercure Guest! Thank you for your kind review regarding your recent stay at Mercure Vienna First. We very much appreciate your nice words to our unique boutique hotel in the heart of the city center. What a pleasure to read you enjoyed your free room upgrade because you are LeClub Accorhotels Gold Member. If your travel plans will bring you back to Vienna it would be great to welcoming you again. Warm regards Kerstin Allabauer Front Office Assistant Manager

Nice stay

Catatan Tripadvisor 4.0/5

Sofie R Couples - 07/12/2017 Ulasan TripAdvisor tersertifikasi

Perfect location. The room was clean and nice; the beds a bit hard but we had two good nights of rest. The downside was the warm temperature in the corridor and room (floor 4), which didn't get any cooler even though we switch on "cold" on the air conditioner. The breakfast was super especially Aigin Afrasiabi who waited on each guest with a personal touch!

Dear Mercure Guest! Thank you for having taken your time to review your recent stay with us. We are glad you especially enjoyed our fantastic city center location within walking distance of popular Vienna attractions and the kind service from Aigin. I will forward your comments. Please note due to winter time we have already turned on the heating, no cooling possible. You certainly have enjoyed most of our facilities, I do hope you will be able to return to us in the near future. Sincerely, Kerstin Allabauer Front Office Assistant Manager

Great stay in Vienna!

Catatan Tripadvisor 5.0/5

Ana M Family - 15/11/2017 Ulasan TripAdvisor tersertifikasi

We had a great stay at Mercure Vienna First! What we liked the most was the location, very close to Stephanplatz. Rooms had a good size, good bathroom and spacious. Reception staff was polite and always welcomed us with a smile! Overall we reccommend the hotel to anyone staying in Vienna. Thank you!

Dear Mercure Guest! Thank you for your feedback regarding your recent stay at our boutique hotel Mercure Vienna First. We are delighted to read you had a great stay and you especially enjoyed the amazing location, in the heart of the city center. Our staff take pride in all they do and it is always motivating for them to receive such kind comments as yours. Thank you for your recommendation to other travelers. We are looking forward to welcoming you back to us. Kind regards Kerstin Allabauer Front Office Assistant Manager

A Hidden Gem in the very heart of Vienna

Catatan Tripadvisor 5.0/5

esmirnov1 Solo travel - 04/11/2017 Ulasan TripAdvisor tersertifikasi

I have had a very positive experience during my stay at this lovely boutique style hotel in the very heart of the city of Vienna. The room, though being not very big, was very well organised and beautifully decorated. The bed was extremely comfortable and the sleep was very good, though I am a light sleeper. The breakfast was good, maybe a bit limited for the price taken (EUR 20). However, the price for the whole stay was very reasonable, and I even think that this is the best hotel in this range (among all mid-range hotels in Vienna). All in all, I was very happy with my choice and would stay there again during my next trip to this magnificent city.

Dear Mercure Guest! Thank you for taking the time to tell us about your experience at the Mercure Vienna First. We are glad you enjoyed our unique hotel style and the great city center location. Being located in the heart of the city makes the hotel an ideal destination for your travels. Hearing we are your favorite hotel in Vienna and you plan to return is the best compliment we can receive. We appreciate your feedback and look forward to your future visits! Kind regards Kerstin Allabauer Front Office Assistant Manager

A new Mercure experience

Catatan Tripadvisor 5.0/5

Wayne H Couples - 15/06/2017 Ulasan TripAdvisor tersertifikasi

The boutique nature of a hotel in a major city within the Accor chain is a welcome addition. As others have stated the location is outstanding and the service from all the staff is very personal. I hope the concept is extended to other locations in the populated tourist areas. It would be a welcome addition to the range of hotels offered. We were looking for a location that afforded us the opportunity to walk to the major tourist locations in Vienna and this meat that desire. The staff also assisted us in our requests for concert venues in both the Mozart and Opera areas and we were well pleased with their recommendations in those areas as well as in others as needed. Spend a little more for your lodging and enjoy a first class experience at a Mercure. We will be back !!

Dear Mercure Guest! Thank you for taking the time to tell us about your experience at the Mercure Vienna First. We appreciate all of your kind words and recommendations, from our great city center location to the kindness of our hotel staff. Your feedback is what motivates us to keep going, doing our best to fulfill all of our guest’s expectations. Hearing a guest plans to return is the best compliment we can receive. We already look forward to your next stay. Kind regards from Vienna Kerstin Allabauer Front Office Assistant Manager

Short Break in Vienna

Catatan Tripadvisor 4.0/5

995Traveller995 Couples - 04/03/2017 Ulasan TripAdvisor tersertifikasi

Excellent location, close to airport bus drop off point and underground station outside St Stephens cathedral. Really friendly and welcoming staff. Unfortunately the bar and restaurant were not open during our stay on Sunday and Monday. Excellent breakfast. Lots of bars and restaurants close by.

Dear Mercure Guest! We appreciate your kind words and recommendation following your recent stay at Mercure Wien Zentrum . It was a pleasure to welcome you! We're delighted to read that you thoroughly enjoyed your experience. We hope to have the opportunity to welcome you back again in the future. Kind regards from Vienna Kerstin Allabauer Front Office Assistant Manager

Great location

Catatan Tripadvisor 5.0/5

andreahY7160ST Solo travel - 26/11/2016 Ulasan TripAdvisor tersertifikasi

I spent one night at the Mercure Vienna First and found it to be just what I needed for my stay in Vienna. The location is perfect and the staff are amazing. I didn't have a closet in my room and the room was small but the price, location and helpful staff out weighed living from a suitcase. Highly recommend

Dear Mercure Guest! Thank you for taking the time to post your great feedback here on TripAdvisor. We could not be happier to read that we were able to make your stay with us memorable. Thank you for recognizing our staff members. They take pride in all they do and it is always motivating for them to receive such kind comments as yours. We appreciate your lovely words and look forward to your future visits! Best regards from Vienna Kerstin Allabauer Front Office Assistant Manager

In Style Weekend

Catatan Tripadvisor 5.0/5

hugo643 Couples - 23/11/2016 Ulasan TripAdvisor tersertifikasi

Excellent Location. Great Room. Excellent Breakfast! Very nice and Helpful Hotel Staff. I stay in one of the special design rooms. Very Cool Vibe. I will most definitely will recommend this Hotel and stay here on my next trips to Vienna.

Dear Mercure Guest! Thank you very much for having taken your time to review your recent stay at Mercure Vienna First. We are delighted to hear, that you especially enjoyed our helpful employees and your unique MyRoom by Accorhotels. We are looking forward to welcoming you soon again. Kind regards from Vienna Kerstin Allabauer Front Office Assistant Manager

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