Hôtel Mercure Mont Saint-Michel bintang 4

Mont St Michel is well worth a visit and this is an excellent hotel to stay in. A bus stop to Mont St Michel is just outside but we walked. The hotel is thus ideally placed. Really clean and well maintained with superb staff. Restaurant is next door and breakfasts were excellent. Parking access is via a code sent the day before arrival with a small fee but again worth the money and understandable due to the location. Really pleased we stayed here and if we returned then would definitely stay again at this hotel.

We stayed at this hotel for one night in September 2022. The highlight of this place is certainly its location – right by Mont Saint Michel and inside the “La Caserne” area, which means the Mont is just a quick shuttle ride (or a 30-min walk) away. It’s also important to point out that this is the only chain hotel in the area, where one can benefit from loyalty benefits and earn/redeem points – which is precisely what we did. Room pricing was fair given location/month of the year. Our base-level room was of good size for a couple. It was clean and had most amenities one could expect from a Mercure hotel: tea/coffee making facilities, good towels and toiletries, decent soundproofing, etc. The one thing that was lacking though was an in-room safe. One other thing to point out: this was the first chain hotel I stayed in many years that used actual keys to lock/unlock rooms, instead of a keycard. The key was bulky and a bit cumbersome to carry around. It's also important to mention that there are no elevators at the hotel. We were travelling with quite a bit of luggage, so we had to haul everything up a flight of stairs which was very inconvenient. Breakfast was decent, with a selection of pastries, cheeses, cold cuts, fruits, etc. The highlight was certainly the Nespresso coffee. One point to complain is that the opening hours for the hotel bar are very limited. It opens late in the day and closes early in the evening, so we had trouble redeeming the welcome drink voucher we had as a benefit of my Accor Gold status. To be fair our interactions with staff were quite limited, but they were all pleasant and polite. So all in all this isn’t the most modern property, but it’s priced fairly and its location is hard to beat. We would return.

Not a four star hotel by any standard. Highly overpriced. The room is clean but dated and this is as far as it goes. Very basic breakfast. If is the only option, then it would do. But better stay further out and go to Mont Saint Michel to visit only for the day.

Appears to be the only 4 star hotel in the hotel row in Mont St. Michel. The rooms have been renovated and are large enough by European standards and are comfortable Check in and checkout is efficient especially if you did it online, staff are friendly and helpful but lacking a smile to make it better. Hotel does not have an elevator, hence you need to haul your suitcases up the steps if you end up on 1st floor Breakfast is served in Le Pre Sale restaurant next door and for dinner reservations are strongly recommended

Rooms were infested with ants. Our beds, suitcases, clothes, it was awful. Did not get a minutes sleep. Arrived at 3am after a terrible journey. I had contacted ahead and been told they had 24 hour reception. No staff on arrival. Had to phone from a UK mobile and wait for staff to arrive which took a good 10 minutes. Told staff in the morning that our rooms were so infested with ants we couldn't sleep and got told we should have told reception. Then they could have ejected us from the rooms and fumigated them. At 3am. We got told breakfast was included at check in. Then on checkout asked for 64 euros when we'd had two coffees and a croissant. The receptionist did relent and ultimately not charge but it was a terrible stay and I would not recommend for any reason other than proximity and bus service. I had written to hotel to ask for refund but they ignored prior to writing this.