Hôtel Mercure Mont-Saint-Michel bintang 4

A very clean neat hotel. The privilege rooms are very small, in a block to get the maximum rooms into the space. The toilet enclosure is so small that you cannot turn round in it, incredible. Dinner was excellent even though the restaurant was rammed with Japanese tourists. The kitchen coped very well. Breakfast was not as good which was a pity. Again the use of chemical perfumes in the bedding and pumped into the room by the airconditioning was awful. Why when we have fresh air?

Nice hotel in the good way of a Mercure hotel. Good restaurant. Pets allowed in hotel and restaurant. Close buy all tourism sites with easy travel. Only the way to go there is not completly clear and need a little bit to puzzle to open the gate.

The best part of the hotel is the resturant. The parking cost are terrible. The rooms are average size. Reception staff are mainly very pleasant.Would I return to the hotel I am not sure. I think it lacks any atmoshpere

This hotel is right in Mont St. Michel. The bus from the Pontsoron train station stops across the street as does the shuttle to the mount. Large, clean rooms and a helpful staff. Would've liked the restaurant to stay open a little later as everything in town closes early.

The hotel near bus stop (from/to Rennes) 3 mins walk , bus stop to Mont St Michel is in front of the hotel,good breakfast. Restaurants and supermarket are in front of the hotel. the room was wide enough for 3 people. Fast check in and check out.

Excellent location; 3 minutes walk to Mont Saint Michel shuttle stop or 25 minutes nice walk to Mont Saint Michel. Good size room, very clean and quiet. Very nice breakfast. Friendly and very helpful staff.

we had a nice stay for 2 nights, even so the different receptionists were not really friendly. I knew there were two different types of rooms, some a bit older at the main hotel and nicer and newer rooms at the attachement. I asked for the nicer room and got it after some discussions with the receptionist. To,get to the hotel you need a code for the gate. Imreceived that code after sending two emails, but obody told me that you need a new code everytime you leave the hotel/parking area...so I had to call the hotel for a new code while waiting at the gate. Breakfast and 3 course menue at the pré salé restaurant were delicious...friendly staff there... al in all: we had a nice stay with some minor hick ups!

All perfect, recommend for all. Next to free shuttle bus stop. Good breakfast and excellent staff. Other hotels and restaurants around. Very good comfortable and clean. River flowing behind the hotel. Nice scenic view.

We stayed just 1 night and found the room to be clean and adequate. It’s a basic room, but for what we needed it worked. The check-in process was easy and friendly. Location is good; within walking distance of Le Mont-Saint-Michel. There’s also a free bus that picks up and drops off right on front of the hotel.

The hotel is very nice, great localization, great breakfast......but the WiFi connection was not available inside my room (n.13).And the explanation was that the hotel was fully booked, fact that can explain low speed but not complete missing connection. As a result, all private and business conversations were done in the lobby. Unbelievable.....no refund or compensation ! Additionally, even if I had informed in the day before that my checkout was planned to 06:30am, I had to wait 25minutes for an employee in the reception.

The hotel location is brilliant and you get to park inside the security barrier thanks to the emailed security code.Room very spacious and made available to us at 15.00. Was able to sit out on the first floor verandah and enjoy the evening sunshine.

perfect for a visit to Mont St Michele - room had air conditioning which keeps it quiet and in August is needed for hot weather. The breakfast was very good buffet good variety of items. Internet was terrible. Hotel staff stated because they had a full house - however, the signal was weak and even in the late morning after many had left it was so slow our loading of emails timed out.

I run the Marathon last weekend, I choose this hotel due to his location near to the finish and parking in front of the hotel. When booking the room I was surprised to find a cheaper price on booking.com than your own hotel site, I decided to call the hotel to see if I could get the same rate by booking directly. No! Not possible they preferred to pay a 15% commission to booking.com than instead giving the same rate as I saw on booking.com. A few days upfront of my arrival I get a mail from accord alerting me that there is an event on the day I stay at the hotel and I wouldn't be able to get of the parking until 5PM the day of my check out. This info was incorrect and could get of the parking any time I wanted. At check-in I asked if it was possible to have a late departure due to the fact that we would still be running. A rude receptionist told me (She was very bored by my question an she had no guest satisfaction attitude whatever!) NO hotel fully booked without any other explanations. I went to the room and checked the availability of the hotel for the next day on booking.com and yes, the hotel still had rooms. So I went back to the reception and other lady was at the reception at that moment. I asked the question again to here and she asked me if I was a gold or superior to gold member of accord? My answer is negative and asked her if it would be possible to get a late check out (even if I had to pay for it, it wouldn’t have been any problem btw!) the answer again was no we are fully booked tomorrow on witch I showed her the availability of the hotel and kindly asked her to stop to lie right in to my face. She apologised and explained me that there where only a few rooms left so they couldn't offer a late check-out but she proposed me a other solution in witch I could agree. In the morning I have had breakfast; 4 toast with Jam and a banana for witch they charged 23 € !! Also 1 person for all marathon participants breakfast is not enough she did her bests no offence to her! After the marathon I had the possibility to take a shower thanks to the option the second receptionist offered me. When waiting in the lobby on my friend to finish his marathon my favourite receptionist was back at the reception where there was a Chinese person asking her some question again she was very rude! If you want to work in hospitality you need to know how to serve a guest on a professional way, it is a must. My advice train your staff and get organised for huge events.

Once there, this hotel was perfect. however, they did not email the car access code as promised. On arrival we were told that the code hade been emailed, it had not. So please contact the hotel prior to arrival to receive code. The room and bed was very comfortable.

Good location, very close to Mont Saint-Michel. Room is cleaned, breakfast is very good. However, to get to the hotel you need to get access code to pass the control gate. I would recommend others to stay here.