Mercure Amsterdam City Hotel 4 gwiazdki

Jesteśmy bardzo zadowoleni. Z miłą chęcią wrócimy i polecimy innym.

Wszystko super

perfect hospitality throughout the stay (reception, breakfast, restaurant, bar). perfect room and very clean. promise customer Gold kept. effeiciency of the receptionnist on check in and check out related to questions on Booking with point. question sent after the stay regarding a lost item, and response was very quick and clear.

Average hotel, doesn't feel like 4 star hotel, apart of lounge area (which is actually really nice). A la Carter menu in the bar - choice is small. Sleep quality afwull. Beds are absolutely old and uncomfortable. We didn't get proper sleep during all our stay. Rooms are much smaller than on picture, literally for two people there is no space even to turn around. I booked DOUBLE room, but got twin room. On the checkout Charged me more than was my booking. Also rude and not friendly some of the bar staff. I was very disappointed with hotel and my choice, will never go back. I would definately advise hotel to make refurb, change beds, and carpets, as our one was with big dirt mark in the middle of the carpet. It's not what you expect from 4 star hotel. By the way metro station is around 12 minutes walking (shuttle you can get on the weekdays only from 9am to10 am, weekends 9am to 11am).

From the moment we arrived, we loved it! The staff there are fantastic , so friendly and helpful in every way from travel arrangements to places to eat and visit. Check in was smooth and professional, service was great. A special mention to Michelle from the restaurant area who went the extra mile for my partners birthday on New Years Day, organising balloons, cookies and a lovely note on the bed for our return! Super clean and comfortable room, a lot bigger than many rooms in the Centrum area, very easy to get to the city. I’ve travelled a lot across the world and I would definitely recommend this hotel.

Bardzo pomocni i mili pracownicy, szybki serwis.

Had a 4 day course at the hotel. Easy to get to, smooth checkin. Course was good and the facilities the hotel provides were great. Good snacks, morning croissants and afternoon snacks. Lunch was also very good. Even had a try out of the hotels spa. Not many machines but good sauna and steam sauna. Staff very helpfull

This hotel has the warmest welcome ever. The team at the reception is so friendly, you really feel at home. Love coming back to this hotel every, single time. They have a lounge area and privilege breakfast for their accor members.

This hotel is quite far from the city center and attractions. If you are traveling for business, it is fine, but if you are traveling for sightseeing, this is not the place to be. It is too far out from the city and transportation costs add up quickly.

I had a pleasant stay with the guy checking me in making me feel privileged, the only disappointment and this is the 2nd time it has happened in succession is you are not mailing me my receipt for me to do my expenses after the trip and i have to then follow up afterwards to get it

Polecam

Witam, Przybyłem do Państwa hotelu w sobotę 9.11. Otrzymałem pokój 7006, w pokoju w łazience na desce toaletowej był brud rodzaju krew? Pod prysznicem ślady pleśni na silikonie, spodeczki od kawy brudne, klejące się. Najwiecej zastrzeżeń mam do łazienki, poprostu była nie przygotowana. Wymeldowanie nastąpiło w dniu 10.11, podczas wymeldowania zapytałem obsługę Państwa hotelu czy mogę bezpłatnie pozostawić samochód na ulicy (cały weekend jest taka możliwość), Pani recepcjonistka poinformowała mnie ze nie wie, jest to dziwne działanie z Państwa strony aby za wszelką cenę parkować na Waszym parkingu i płacić za to - poprostu nie uczciwe. Wszystkie powyższe słowa mam udokumentowane zdjęciami,

Bardzo fajny hotel, ciekawie urządzone lobby. Fajnie, że jest mały sklepik w środku, bo w okolicy w zasadzie nie ma żadnych sklepów spożywczych. Okolica hotelu jest bardzo ładna, można pobiegać wieczorem. W hotelu jest również niewielka siłownia. Pokój był przestronny, chociaż wyposażenie trochę stare. Obsługa w hotelu bardzo miła i pomocna. Ok 600 metrów od hotelu znajduje się przystanek metra, które w kilkanaście minut dojeżdża do centrum Amsterdamu.

the hotel is a pleasure to stay in, Over time i have got to know the staff and they look after me very well. I am normally a long stay guest, staying either 4 or 8 weeks at a time. Normally on a Sunday evening the service due to the number of temporary employees on duty

Gdyby nie obsługa i doskonałe śniadania, pobyt ocenił bym na maksymalnie 3. Pokoje wymagają zdecydowanie odnowienia, ale problem z oświetleniem, a właściwie jego brakiem jest tym co mnie poważnie zaskoczyło. 2 lampki sufitowe w korytarzu, 2 wolnostojące, z czego działająca jedna oraz 2 lampki do czytania przy łóżku, gdzie ponownie funkcjonowała jedna, to nieco za mało aby komfortowo doświetlić pokój i dać warunki do pracy wieczorami.