Mercure Hotel Tilburg Centrum 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 1.309 görüş

En iyi fiyat
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Mercure Hotel Tilburg Centrum - Image 1
Mercure Hotel Tilburg Centrum - Image 2
Mercure Hotel Tilburg Centrum - Image 3
Mercure Hotel Tilburg Centrum - Image 4
Heuvel 37, 5038 CP TILBURG, Netherlands

Açıklama

Otel ekstraları

  • Swimming pool and infrared sauna for ultimate relaxation

  • GreenKey 'Gold' certified

  • Efteling Partner Hotel

  • Right in the middle of downtown

  • Several family rooms

Konaklama olanaklarımız

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Otelin konumu

Mercure Hotel Tilburg Centrum

Heuvel 37
5038 CP TILBURG
Netherlands

GPS:51.557116, 5.090865

Telefon

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • %100 Sigara İçilmeyen Otel
Otele yakın
  • Araba parkı

Bar Mercure Hotel

Take the time to have a drink in our hotel's bar.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  1.309 görüş

TripAdvisor Derecesi  4.0/5  887 görüş

Too bad they do not clean the floors well.

Tripadvisor puanı 3.0/5

Robert C TripAdvisor onaylı yorum

Room floor is dirty. I mentioned it a few times but they did not address it. The floors of the room and hallways is not properly vacuumed. For the rest, it was well situated and one can easily go around town from this location. The food and service at the hotel bar was good.

Dear, Thank you for sharing your feedback. We're glad to hear that you appreciated the hotel's location, as well as the food and service at the bar. We sincerely apologize for the cleanliness issue you experienced with the floors. This is not the standard we strive for, and we regret that your concerns were not addressed properly during your stay. We will certainly investigate this matter and ensure it’s resolved. We hope you’ll consider staying with us again in the future, and we’ll make sure your next experience meets your expectations. Kind regards, Ganna El Khatib, Customer Service

This Hotel is Terrific You Will Enjoy Everything About Your Visit

Tripadvisor puanı 5.0/5

N8257IRlynnm Friends getaway - TripAdvisor onaylı yorum

From its prime location in the center of all the action in Tilburg, to the comfortable rooms with all the extras to make your visit easy, to the incredible breakfast buffet and other meals and drinks in the bar. Mercure is THE place to stay in Tilburg. Mercure is a quick walk from the train station, just down the street from the concert venue, in the plaza with lots of shopping and some of the best restaurants we have ever dined in. The views are wonderful as well. You will not be disappointed!

Dear, Thank you for your enthusiastic review! We're thrilled to hear that you thoroughly enjoyed your stay at Mercure Tilburg Centrum. It's fantastic to know that you appreciated our prime location, comfortable rooms, and the wide array of amenities available to make your visit effortless. We take great pride in offering a delightful breakfast buffet and a diverse selection of meals and drinks at our bar. It's wonderful to hear that you found them to your liking. Our central location, within walking distance from the train station and close proximity to the concert venue, indeed makes us a convenient choice for travelers. We're delighted that you were able to explore the nearby shopping plaza and experience some of the best restaurants in the area. Thank you for highlighting the wonderful views as well. We aim to provide our guests with a memorable experience, and we're delighted that we succeeded in doing so during your visit. We look forward to welcoming you back to Mercure Tilburg Centrum in the future for another fantastic stay! Warm regards, Ganna El Khatib, Customer Service

Noisy... new restaurant in hotel is bad

Tripadvisor puanı 3.0/5

Walther P TripAdvisor onaylı yorum

It was 4 stars (noisy location), but now it is 3 stars. The rooms are the same (still noisy, bring plugs), but the restaurant has changed. Very slow service, inexperienced staff who are not visible (nor a manager), and cold food. Fortunately, there are many other nice restaurants in the area. Breakfast good.

Dear, We deeply regret to learn that your experience with us did not meet your expectations, resulting in a downgrade from 4 stars to 3 stars. I apologize for the disappointing experience you had at our restaurant during your recent stay. Your feedback is invaluable to us as we continuously strive to improve our services and ensure that all our guests have a pleasant stay with us. Providing attentive service and quality meals are priorities for us, and we regret that we fell short on this occasion. I would like to personally assist you further with the issues you encountered during your restaurant visit, as this does not meet the standards we aim to uphold. Could you please provide me with the date and time of your reservation at the restaurant? You can send your response via email to customerservice@mercure-tilburg.nl, and I will ensure that your feedback is addressed promptly and appropriately. Regarding the noise issue, we apologize for any inconvenience this may have caused. As a 4-star hotel nestled in the heart of Tilburg, we are committed to providing our guests with an exceptional experience. For those seeking a tranquil and comfortable retreat, we offer our spacious Privilege rooms located at the rear of our hotel. Our Privilege rooms are thoughtfully designed to offer our guests a serene environment away from any potential noise disturbances. With added amenities such as a filled minibar, , bathrobe and slippers, a bottle of Chaudfontaine water, a premium WiFi voucher, a selection of magazines, and complimentary access to our gym, our guests can relax and enjoy all the conveniences our accommodation has to offer. Once again, I apologize for any inconvenience caused, we value your patronage and hope to have the opportunity to regain your trust in the future. Kind regards, Ganna El Khatib, Customer Service

Mercure restaurant

Tripadvisor puanı 5.0/5

Michelle P TripAdvisor onaylı yorum

I ate in the Mercure restaurant and had a lovely truffle pasta dish and warm bread with tapenade and garlic butter sides. The Italian red wine came recommended by Robin, (who served me in the restaurant and made me feel so welcome and comfortable), and the wine was as good as he said it would be. Great friendly staff, good food and wine, enjoyable evening all round. I recommend the hotel and its restaurant and I'll dine there again.

Dear. Thank you so much for sharing your wonderful dining experience at our Mercure restaurant! We're thrilled to hear that you enjoyed our delicious truffle pasta dish and the warm bread with tapenade and garlic butter sides. It's fantastic to know that the Italian red wine recommended by Robin complemented your meal perfectly. We'll be sure to pass along your kind words to Robin, who will be delighted to hear that he made your dining experience welcoming and comfortable. Our team takes great pride in providing friendly and attentive service, and it's fantastic to hear that they contributed to making your evening enjoyable. We're delighted that you had such a positive experience with us, and we truly appreciate your recommendation of both the hotel and the restaurant. We look forward to welcoming you back for another delightful dining experience, and please don't hesitate to let us know if there's anything we can do to make your next visit even more memorable. Kind regards, Ganna El Khatib, Customer Service

Avis müşterileri puanı 3.0/5

Neşe B. Aileler - ALL için doğrulanmış yorumlar

Otel genel olarak iyi Orta düzeyde memnun kaldım Ancak havlular eski ve lekeli Yer halı lekeli Perdeler çok temiz değil Kahvaltı için şehirde yaşayan oğlum ve kızımı davet etmek istedim 5 kişi için minik de olsa jest indirim talep ettim Olumlu bir dönüş alamadım Oysa genel olarak sezon dışı boştu

Dear Neşe B. Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate you taking the time to bring these matters to our attention. We're delighted to hear that you found them to be very friendly during your stay at our hotel. Our team works hard to ensure that every aspect of your stay is enjoyable, and it's wonderful to know that their friendliness made a positive impression on you. We will be sure to pass along your kind words to our cleaning team as it will surely brighten their day. We regret to hear that your experience fell short of your expectations in several areas, including the condition of the towels, floor carpet, and curtains. Providing a clean and comfortable environment for our guests is of utmost importance to us, and we apologize for any inconvenience caused. Rest assured; we will address these issues with our housekeeping team to ensure improvements are made. Regarding your request for a discount for breakfast for your family members, we understand your desire to extend hospitality to your loved ones. Our pricing policies are carefully structured to ensure fairness to all guests, and while we are unable to accommodate your request on this occasion, we appreciate your understanding. Once again, we apologize for any shortcomings you encountered during your stay. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience. Kind regards, Ganna El Khatib, Customer Service

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

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  • 1.237 görüş 6.8/10 Oda
  • 911 görüş 8.4/10 Hizmet
  • 22 görüş 6.9/10 Wifi
  • 624 görüş 5.1/10 Konfor
  • 614 görüş 8.1/10 Kahvaltı
  • 471 görüş 6.9/10 Hijyen
  • 246 görüş 2.5/10 Fiyatının Karşılığı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Tilburg şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.