Novotel Antwerpen oteli 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.0/5 3.083 görüş

ALLSAFE onaylı otel

Bilgi mesajı

Novotel Antwerpen
Bir haritada görmek
+ 21 Hizmetler

Otel ekstraları

  • We obtained the ALLSAFE cleanliness and prevention label

  • Recently renewed rooms, lobby, bar and conference rooms

  • Located just outside the LEZ-zone, and only little drive away from public transportation

  • American breakfast buffet, Bar&Brasserie Foodsquare, conference rooms

  • Free WiFi, Free parking, Free outdoor swimming pool AND Free Fitness

Otelin konumu

Novotel Antwerpen

Luithagen Haven 6
2030 antwerpen
belgıum

Faks: (+32)3/5417093

Check in başlangıç saati: 15h00

Check out bitiş saati: 12h00

  • CENTRAL STATION-CMB:  762 KAAI 192

  • CMB-CENTRAL STATION:  762 Kaai 192

  • Uçakla

    AMSTERDAM SCHIPHOL 150km / 93,75 mil mesafede

  • Uçakla

    ANTWERPEN DEURNE 12,7km / 7,89 mil mesafede

  • Uçakla

    BRUSSELS 50km / 31,07 mil mesafede

  • Helikopterle

    DEURNE-ANTWERP AIRPORT 10km / 6 mil mesafede

  • Helikopterle

    ZAVENTEM-BRUSSELS 50km / 31,25 mil mesafede

  • Trenle

    ANTWERPEN CENTRAL 7km / 4,35 mil mesafede

  • Trenle

    BERCHEM STATION 10km / 6,25 mil mesafede

  • Trenle

    CENTRAL STATION ANTWERP 7km / 4,38 mil mesafede

GPS:51.267251, 4.400705

Otel servisi

Check in başlangıç saati: - Check out bitiş saati:

Özetle
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları

Foodsquare Bar & Brasserie

Bar & Brasserie Foodsquare is a place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Antwerp itself.

Konaklama olanaklarımız

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. Nos chambres de 25m² sont conçues pour votre confort: literie de qualité, air conditionné, TV écran plat, coffre-fort, room service, salle de bain avec baignoire ou douche

Toplantılarınız ve etkinlikleriniz

Toplantı odalarımız

  • Toplantı odalarının sayısı: 4

  • Maksimum büyüklük: 105

  • Maksimum kapasite: 100 kişi

  • Maksimum ziyafet kapasitesi: 40 kişi

Daha fazlasını öğrenin

Novotel Antwerpen
oteli için konuklarımızın yorumları

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama 4.0/5

3.083 görüş

TripAdvisor Derecesi 3.5/5

691 görüş

Good

Tripadvisor puanı 4.0/5

Ekuoromo Business - 30/07/2020 TripAdvisor onaylı yorum

Is not too bad just that i wanted to make payment with my point and the lady at the reception said is not possible, is unfortunate. They said there machine is not working am surprise but for room is ok

Dear Ekuoromo. Thank you for taking the time to give your opinion about your recent stay. We are glad that you had a pleasant stay and can only apologise for the regrettable misunderstanding with your payment. It is possible to pay with Le Club points without the need of the machine; we will be reviewing this procedure with our team and carry out the necessary training. It would be a pleasure to accept payment with your points on your next visit. Once again please accept our sincere apologies for any inconvenience. We hope to see you again on a future occasion. Kind regards, Steven Hameeuw, General Manager

Nice stay at the Novotel

Tripadvisor puanı 4.0/5

abendanon Business - 19/01/2020 TripAdvisor onaylı yorum

The reason for this positive review is the ongoing effort of the local staff that are always ready to support you, even in busy times, and their kindness. Although this hotel cannot be compared to other again, the staff makes it a pleasant stay.

Dear Abendanon, Thank you for this kind review. We truly appreciate your kind words about our team members. It's a boost for us every time we receive positive reviews such as this. We all look forward to the pleasure of seeing you again on a future occasion. Best wishes, Steven Hameeuw, General Manager

absolutely bad

Tripadvisor puanı 1.0/5

53gaurik Family - 31/12/2019 TripAdvisor onaylı yorum

The room was dirty and in unacceptable condition!! It was absolutely a no-go for my toddler. From the carpet to the ventilator in the room everything was rotten and completely in bad condition! The room and probably all the rooms/ whole hotel should be renovated immidoately!!!! I have sent an email to the manager of the hotel and also has the photos taken of the room. The money paid should be returned back to me!

Biggest TV in room ever, BUT>......

Tripadvisor puanı 1.0/5

NorthStar68108839938 Family - 11/12/2019 TripAdvisor onaylı yorum

More like a UK travelodge . Awful pull out lumpy bed for the children - they stayed way second night. Breakfast good if you like rubber scrambled eggs and bacon scraps. They insist I go one for 200 word minimum but I think you get the message . ANother way of saying it is that I do not normally share a car park with huge lorries & trailers , nothing against lorries and their drivers , but I was expecting more than a truck stop..

Dear Guest, Thank you for taking the time to share your experience with us. We are very sorry that you were not entirely satisfied with your recent stay. We encourage guests to inform us of any issues on-site so that our team can address them immediately. We have taken note of your comments regarding the bed and passed them to the relevant departments, your comfort and satisfaction are of utmost importance to us. We apologize that our breakfast did not meet your expectations and would welcome any suggestions on how we could improve. We do hope that you will reconsider another visit so that you can appreciate the improvements we have made. Kind regards, Steven Hameeuw, General Manager

Satisfied as usual

Tripadvisor puanı 5.0/5

eddyvanginckel Business - 05/12/2019 TripAdvisor onaylı yorum

It was a while ago since we booked this hotel in Antwerp, and yet it felt like homecoming. As always. So, we'll come again next year, that's for sure! Excellent hotel and very friendly staff. Just all we want.

Dear Eddy. It was a pleasure to receive your kind appraisal of your stay with us at Hotel Novotel Antwerpen. Thank you for your loyalty. We are pleased we met all your expectations and will be sure to pass your compliments on to all our team members. It will be a pleasure to welcome you back next year. Best regards, Steven Hameeuw, General Manager

We are looking forward to the complete renovation!

Tripadvisor puanı 3.0/5

denisconsidere Business - 11/11/2019 TripAdvisor onaylı yorum

I think this aging hotel deserves renovation, rooms and common areas. The restaurant also deserves to be renovated, both on the menus, on the furniture and on the atmosphere. On the other hand, the breakfast is very correct, and appreciated. The room I occupied was filled with cigarette smoke (via air conditioning) as soon as someone smoked somewhere (in the next room? Next to the air-conditioning entrance?) Very unpleasant! The door of the bathroom is no longer closed (worn hinges), the carpets are very damaged by the years. The people at the front desk are very knowledgeable and available.

Dear Denis, Thank you for taking time to write a review of your recent stay with us. We are glad to know that you appreciated our extensive breakfast selection. In terms of the condition of our facilities, I am happy to announce that we do have renovation scheduled for 2020. It is rewarding to hear that you received friendly and professional service from our front desk team; your kind words are truly appreciated. We hope that you will return once our renovation is complete in order to see the improvements firsthand. Best wishes, Steven Hameeuw, General Manager

Run down, lets down the Novotel name

Tripadvisor puanı 2.0/5

Darren6701 Family - 26/10/2019 TripAdvisor onaylı yorum

We paid extra for. 3 person room. The ‘mattresss’ on the sofa bed was useless... metal springs poking into the sleeping person. Our room was at the end of a corridor. No wifi... didn’t seem to reach that far. Was told by staff that wifi is supplied by another company and do I want their number to call them... shouldn’t Novotel have done that? 1 drinking cup supplied between the 3 of us. Lot of dust. Tired room. Building looks on need of renovation.

Dear Darren, Thank you for taking the time to send us your feedback. I sincerely apologize that you were not entirely satisfied with your recent experience. We encourage guests to let us know of any issues on site, so that our team can find an immediate solution. We have taken note of your comments regarding your room and sofa bed and passed them to the relevant departments, your comfort and satisfaction are our top priority. With regards to the WiFi, we do provide guests with a free contact number for our provider as they will need some information from the users laptop or device to be able to assist. We regret this was not your satisfaction. I am delighted to announce that early in 2020 we will be starting an exciting programme of refurbishment and redecoration to all our meeting rooms, public areas and bedrooms. It would be a pleasure to welcome you for a more enjoyable stay in the future. Kind regards, Steven Hameeuw, General Manager

Outstanding.

Tripadvisor puanı 4.0/5

Johannesv181 Friends getaway - 04/09/2019 TripAdvisor onaylı yorum

Very good service and helpful. The breakfast was nice but too expensive. There is an outdoor swimming pool which nice for friends and family. Good service by the reception. The Tv was not working all though I did not report it karmer 221. 1

Dear Johannesv181, Thank you for taking the time to send us this review of your stay. We appreciate your kind words towards our dedicated team. It encourages us to continue to maintain the high standards of service we set ourselves. We are delighted that we were able to exceed many of your expectations and will certainly consider your comments with regards to breakfast price closely. We apologize for any inconvenience with the T.V. and will address the issue immediately, thank you for letting us know here. We can only thank you once again and look forward to seeing you and your family on your next visit. Kind regards, Steven Hameeuw, General Manager

Novotel

Tripadvisor puanı 4.0/5

przem02019 Business - 29/08/2019 TripAdvisor onaylı yorum

Novotel Antwerp for purpose of my visit has a very good location. Rooms are big enough, clean and tidy. Service always on good level. Hotel offers very good environment for work and rest. Overall - very good standard for its price.

Dear Przem02019, Thank you for this review about your stay at Novotel Antwerp. It is very rewarding to know that our hotel and your room met all your expectations. The comfort and satisfaction of our guests is our top priority, so this feedback is very rewarding for our team. We look forward to welcoming you back on your next stay with us. Best wishes, Steven Hameeuw, General Manager

A QUIET HOTEL

Tripadvisor puanı 4.0/5

carlobI4902DV Business - 23/07/2019 TripAdvisor onaylı yorum

i have stayed in this hotel many times and I can say it's the kind of place where you can relax after a hard day . There are many excellent facilities such as free of charge parking and swimming pool with garden . The rooms are quite old fashioned and they would really need to be refreshed . The breakfast is quite good and the restaurant not bad . It's my second home when I go to Belgium on a business trip .

Dear Carlobi4902Dv, Thanks for taking the time to post feedback about your stay at our hotel. It is always a pleasure to welcome a returning guest, we would like to thank you for choosing to come back and visit us. We have also noted your comments regarding room renovations and will consider them closely. Your satisfaction is of utmost importance to us and we are glad we were able to meet many of your expectations. Thank you for mentioning some of our great facilities and satisfying breakfast, we are especially grateful for your recommendations. We look forward to welcoming you again in the future. Best regards, Steven Hameeuw, General Manager

Good hotel

Tripadvisor puanı 4.0/5

jameshO1904ZZ Solo travel - 25/06/2019 TripAdvisor onaylı yorum

I picked this hotel due to its location as I went up in to the Netherlands whilst on holiday, the hotel is modern with good facilities, an excellent room and good evening bar in the lobby, I would stay here again if I am in the area again.

Dear Guest, Thank you so much for this kind review about Hotel Novotel Antwerpen. We are delighted to know that you appreciated our facilities and location; and that overall you found our hotel a good place to stay. It would be a pleasure to welcome you on a future occasion. Best regards, Steven Hameeuw, General Manager

Ok, but don't plan on eating

Tripadvisor puanı 2.0/5

Fearless04185858517 Business - 06/04/2019 TripAdvisor onaylı yorum

I am an Accor Platinum member so I have extensive first hand knowledge of a lot of Novotels. This one is the worst by far. The hotel is in a good location for my work but I think it's time for a change. Two things particularly stand out. Firstly the room is dominated by the TV. It's a 50 plus inches and is slap bang in the middle of the wall. I couldn't open my bag on the stand, and couldn't use my laptop on the desk without banging the bottom of the TV. Secondly, the restaurant. I went for dinner at 2120 and there were less than a third of the tables occupied. There was a barman and two restaurant staff on duty. Tables had not been cleared from previous customers, and had to be done so for me. Next came the wait for a menu. It took so long that I went and got a drink from the bar and was back at the table before it arrived. The menu arrived at 2130 and I ordered straight away, as I'd read it at the bar while I was waiting. By 2200 with nothing in sight I asked the waiter where my food was. It's coming was the reply. A couple of minutes later he came over to ask me what I'd ordered. Not a good sign. By 2215 I'd had enough of waiting so I cancelled the order. It's too late to eat by now. A few minutes later the food arrived. Hang on, hadn't I just cancelled it? The waiter's attitude was that he'd done me a favour by rushing my food out and couldn't understand why I sent it away. No word of an apology. I would like to say that this is a one off in the restaurant, but my work colleague was similarly unimpressed with the service, and I have seen it nearly this bad before. I shudder to think what it would be like if the restaurant was busy.

Dear Guest, Thank you for leaving such a detailed feedback about your recent visit. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. We regret that you didn't inform us about the issue you encountered in your room. Our team are always available and ready to help with any issues or concerns you may have and they would have been very happy to take immediate action to solve it. The satisfaction of our guests is one of our top priorities and I would like to thank you for bringing this unpleasant experience to our attention. Please rest assured that I have taken the necessary measures to carry out corrective training with our team members at the restaurant. We hope to have the opportunity to welcome you back on a future visit. Best regards, Steven Hameeuw, General Manager

Value for money

Tripadvisor puanı 5.0/5

Noobie99 Solo travel - 01/04/2019 TripAdvisor onaylı yorum

Nothing to do in the area of the hotel, but a good place for a night's sleep. Clean, modern rooms and friendly staff - the receptionist who checked me in was especially welcoming, as were all the other staff I spoke with.

Dear Noobie99, Thank you for your perfect rating of our hotel. We are delighted that you found our hotel to be of such great value, and we appreciate our kind mention of our team members. We do our best to ensure that guests feel welcome and have the best experience possible. It would be a pleasure to welcome you back for another pleasant stay. Our best regards, Steven Hameeuw, General Manager

Run down hotel with lousy service

Tripadvisor puanı 2.0/5

marcoo727 Business - 03/03/2019 TripAdvisor onaylı yorum

Very busy at the reception (took me more than 20 minutes to be served as there was only one lady and a long line). Despite being Platinum there was not room upgrade, no free drink, and nothing. Rooms are standard; beds terrible and run down. Not worth to be called Novotel, maybe the Ibis next door is even better. Breakfast was ok.

Dear Sir, Thank you for your candid feedback. The comfort and well being of our guests is of the utmost importance to us and we would like to apologise for this less than perfect experience. We can only assume that we did not have your Platinum status associated with your reservation and were not aware of this. Please don't hesitate to inform us of any shortcomings in our service, as it would have been a pleasure to give you our apologies and provide you immediately with an upgrade, depending on availability and most certainly a complimentary drink. We look forward to welcoming you back in the future for a more enjoyable stay. Best wishes, Steven Hameeuw, General Manager

Not enough staff??

Tripadvisor puanı 2.0/5

lawchick Family - 30/01/2019 TripAdvisor onaylı yorum

My second bizarre experience here. Last year it took us about 4 hours to get dinner. This year I was told I was sitting in the wrong place for breakfast, that the area was for “business men”. My friend was accused of owing money for drinks had on the night before we arrived! Reception staff were very nice. The bar and restaurant staff seem overwhelmed even when there are not so many people there.

Dear Guest, Thank you for taking the time to share your review. We are sorry for any inconvenience caused during your stay with us. We regret that the dining experience was not to your liking. We have taken note of all your remarks and passed it to the relevant department. However, thank you for appreciating our team. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We hope that the rest of the facilities were to your satisfaction. We hope to welcome you back. Best wishes, Steven Hameeuw, General Manager

Very Friendly, Great Parking, Great night's sleep

Tripadvisor puanı 5.0/5

U3924HOchrisp Family - 28/11/2018 TripAdvisor onaylı yorum

The staff were very friendly. The room was a little tired but at this price point, I'm not unhappy with that. The matress on the sofa bed could have done with replacing but all in all, it was a lovely hotel and we always stay in Novotels due to them all being of a very high standard pretty much everywhere we goWell done, keep it up

Dear Guest, Thank you for posting such positive feedback about your time at Novotel Antwerpen Hotel. We're delighted that our team members provided such friendly service, and we're pleased to see that our hotels offer consistent satisfaction! Thank you for your high rating! I hope to see you, again. My very best wishes, Steven Hameeuw, General Manager

Business trip

Tripadvisor puanı 3.0/5

Michael670 Business - 19/11/2018 TripAdvisor onaylı yorum

Service in the restaurant was much better this time because the waitress called Charlene was attentive and worked so hard She was excellentRooms on the 3rd floor are dated, the 2nd floor is much better. The complementary water was missing both days.

Dear Guest. Thank you for taking the time to send us this review of your stay. We are so delighted to hear that you had a wonderful dining experience! We will pass on your special thanks to Charline. Thank you for appreciating our dedicated team members who work hard to ensure all our guests have a memorable stay. However, we are sorry to hear that your complimentary water was not replenished and we would like to extend our sincere apologies. Please do not hesitate to contact the reception team during your next visit regarding any minor or major issues. They would be happy to find you an immediate solution to any of your concerns. We look forward to welcoming you again. Best wishes, Steven Hameeuw, General Manager

relaxing break in Antwerp

Tripadvisor puanı 4.0/5

marleen1965 Couples - 08/08/2018 TripAdvisor onaylı yorum

very good stay in excellent 3* hotel, excellent breakfast, staff very friendly and excellent service, nice little swimming pool, clean room with excellent beds and bathroom facilities , very close to the city of Antwerp,

Dear Guest. It's kind of you to take the time to send us this review about Hotel Novotel Antwerpen. I would like to take this opportunity to express the thanks of the entire team for your kind words. We are thankful that our hotel and its amenities were to your satisfaction and that you found our location to be convenient. We look forward to welcoming you back on your next stay with us! Best wishes, Steven Hameeuw, General Manager

Muito agradável.

Tripadvisor puanı 4.0/5

Ezequieldantas Family - 21/07/2018 TripAdvisor onaylı yorum

Nice place , with green area , things to play . Barman was working in a good mood ! The staff from the lounge was impecable , very polite. We wish we had more time to spend at this hotel. The girls loved !

Dear Guest. It is rewarding to read your positive feedback about your time at Hotel Novotel Antwerpen. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and we will certainly be passing your compliments to our barman. Thank you for your kind comments about our hotel. We hope to be able to welcome you and your family for another enjoyable stay in future. Best wishes, Steven Hameeuw, General Manager

Low-Medium hotel

Tripadvisor puanı 2.0/5

isaac12445 Family - 22/05/2018 TripAdvisor onaylı yorum

The fron desk service was ok but the Service of the stuff at at the breakfast was not good, the location is far from the center, and the rooms are very average. there is nothing that a family can do there

En yeni 20 yorumlarımız

ile iş birliği içinde TripAdvisor

Yakındaki diğer otellerimiz

antwerpen şehrindeki tüm otellerimiz