Mercure Albi Bastides Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,163 reviews

Hotel extras

  • Labeled ALLSAFE Bureau Veritas




  • Local products

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Choose either a Standard Room or a room overlooking the episcopal city, both offering the same level of comfort.

Hotel location

Mercure Albi Bastides Hotel

41 bis rue Porta
81000 ALBI

GPS:43.932802, 2.146379

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Restaurant enjoys a panoramic view across the old town, with service on the river-view terrace during the summer

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,163 reviews

TripAdvisor Rating  4.0/5  1,158 reviews

Certificate of excellence 2023

Mostly good

Customer review rating 4.0/5

Mike Couples - Confirmed reviews ALL

The staff were excellent (front desk, bar, dining room, room service and manager) - helpful, polite cheerful,prompt to supply extras we requested. The room was comfortable. Breakfast was excellent, but lunch and dinner could have been better - more variety and better cooked

Beautiful hotel

Customer review rating 5.0/5

Cindy Couples - Confirmed reviews ALL

We had a wonderful stay here, the hotel is beautiful and the staff super friendly and helpful. The food at the restaurant was delicious and the view from our room was outstanding.

Wonderful hotel, marvelous staff

Customer review rating 5.0/5

Elaine J. Families - Confirmed reviews ALL

The single-bed room with a view of the Tarn was immensely pleasant: spotlessly clean, well-decorated, a bathroom that was so pleasant and enjoyable to use, comfortable bed, comforter, and linen. The staff and their service were absolutely impeccable: warm, personable, friendly, extremely accommodating and helpful during a time of much disruption because of the strikes. We appreciated their assistance very much. The meals in the dining room were delicious--both in flavor, presentation, and service. The value for such high quality accommodations was excellent.

Superbe Location

Customer review rating 4.5/5

John Couples - Confirmed reviews ALL

Quick and efficient book in and depart. Excellent waiter for the evening meal. A high class chef.

Dear JOHN H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

great views of the river, excellent location, nice hotel

TripAdvisor rating 4.0/5

jjdcan TripAdvisor review

the staff we friendly and helpful, our room was with a river view. as this was a last-minute stop on our way to bordeaux, we had dinner in the restaurant - very pleasant, great value. excellent breakfast, free parking!

Merci pour avoir partagé votre satisfaction et le plaisir d'avoir séjourné chez nous, sur les bords du Tarn. Au plaisir d'uen prochaine visite à Albi et merci pour votre confiance affirmée aux hôtels Mercure

In partnership with TripAdvisor

Other web-users rate our hotel

  • 514 reviews 9.6/10 Location
  • 768 reviews 6.7/10 Room
  • 652 reviews 9.5/10 Service
  • 329 reviews 4.3/10 Comfort
  • 267 reviews 9/10 Breakfast
  • 150 reviews 5.7/10 Vibe
  • 94 reviews 5.8/10 Cleanliness
  • 87 reviews 7.5/10 Value

Powered by Trustyou

All our hotels in Albi