Grand Hotel La Cloche Dijon-MGallery 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 5.689 comentários

Hotel ALLSAFE. Aprovado

Mensagem informativa

+ 19 Serviços

Extras do hotel

  • O excepcional hotel 5 estrelas no centro da cidade é considerado um monumento histórico

  • Restaurante Les Jardins by La Cloche com certificação Master Restaurateur

  • Obras do Museu de Belas Artes de Dijon e esculturas de Richard Orlins

  • Tratamentos Carita, Vinesime e Ardevie no Spa by La Cloche

  • Jardim paisagístico e ensolarado, com terraços à sombra

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Grand Hotel La Cloche Dijon-MGallery

14 place Darcy
21000 dijon
frança

Fax: (+33)3/80300415

Check-in a partir das 15h00

Check out até as 12h00

  • De avião

    DIJON A 8 km / 5 milhas

  • De avião

    GENEVA A 250 km / 156,25 milhas

  • De avião

    LYON SAINT-EXUPERY A 210 km / 130,49 milhas

  • De avião

    PARIS ORLY A 305 km / 189,52 milhas

  • De helicóptero

    DOLE A 35 km / 21,88 milhas

  • De helicóptero

    LONGVIC A 8 km / 5 milhas

  • De carro

    A31 ARC SUR TILLE A 8 km / 5 milhas

  • De carro

    A31 DIJON CENTRE A 2 km / 1,25 milhas

  • De carro

    A38 PLOMBIERES A 5 km / 3,13 milhas

  • De trem

    DIJON VILLE A 0,5 km / 0,31 milhas

GPS:47.323996, 5.033927

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Les Jardins by La Cloche

O restaurante totalmente renovado Les Jardins by La Cloche oferece culinária moderna e excelentes combinações de pratos e vinhos. Comandado pelo chef Aurélien Mauny, o menu muda de acordo com as estações, apresentando os melhores produtos regionais.

Nossas acomodações

Todos os nossos quartos e suítes aproveitam a decoração calorosa e elegante, com materiais atemporais; uma combinação de tons quentes e obras do Museu de Belas Artes de Dijon.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 6

  • Tamanho máximo: 145

  • Capacidade máxima: 200 pessoas

  • Capacidade máxima para banquete: 120 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Grand Hotel La Cloche Dijon-MGallery

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

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Classificação ALL 4.5/5

5.689 comentários

Classificação no TripAdvisor 4.5/5

1.897 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Beautiful location. Awesome breakfast buffet

Classificação TripAdvisor 5.0/5

TransAtlantic70 07/09/2021 Avaliação certificada TripAdvisor

Beyond the location and the breakfast buffet, the room was georgeous with view of Darcy park and plaza as well as the foothills in the distance. Staff were most helpful. Car, which they valet park, was always available at requested time. Location, just across the tram tracks and where both trams intersect was perfect. That plus the most pedestrian friendly city center made everything accessible. We only used the car for sorties out of city. Of 4 different hotels in our 16 day trip, the breakfast buffet was the best by far. Range of options. Service. Etc. And in actual fact, the room was the least expensive of the four

Dear TransAtlantic70, Thank you very much for your comments regarding your stay with us. We are so happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager

Nice place, good care

Classificação TripAdvisor 5.0/5

Marc758062 Business - 20/03/2021 Avaliação certificada TripAdvisor

One night stop in Dijon before a day of work. Everything went fine, easy to park, a very nice building, room despite on street was very quiet. Service for dinner and breakfast was great, serious about covid protective measures while smiling.

Dear Marc758062, Thank you very much for your comments regarding your stay with us. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager

Good overnight stay

Classificação TripAdvisor 5.0/5

bethlauffer 13/08/2020 Avaliação certificada TripAdvisor

We really enjoyed the room. Comfortable and modern, organised with care. Breakfast was pleasant in the garden but the service was average We were surprised to find it a buffet during the current time.

Dear bethlauffer, Thank you very much for your comments regarding your stay with us. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We propose a buffet for our breakfast according sanitary measure (individual portion, personnel cutlery, flow direction, distanciation respect), we are very that you enjoyed your breakfast. We hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager

A wonderful stay

Classificação TripAdvisor 5.0/5

ExpatinChina Couples - 05/01/2020 Avaliação certificada TripAdvisor

A very good and charming hotel. It has all what is needed and the Grandeur of a Grand Hotel. We found a very accommodating and flexible team and were pleased with room service and bar. We would always come back. Thank you all for a great stay.

Dear ExpatinChina, Thank you very much for your comments regarding your stay with us. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager

excellent location

Classificação TripAdvisor 4.0/5

Judy C Couples - 25/09/2019 Avaliação certificada TripAdvisor

The location of this hotel couldn't be better, whilst its garage was useful as we were on a touring holiday in the car. The hotel is smart and comfortable but rather expensive. The only complaint is about the bathroom which has a strange design - the shower is over the bath which is quite difficult to get into if you are not tall, and does not provide an overhead shower, only hand held. Ultra modern and beautiful but not very functional. There was some difficulty getting sufficient hot water for a shower in the morning, which is not what you expect at this quality and price of hotel.

Dear Judy C, Thank you very much for your comments regarding your stay with us. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We well noticed your insatisfaction about the bathroom; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, David Vincent Operations Manager

Very nice staffs

Classificação TripAdvisor 5.0/5

mlee922 Family - 23/08/2019 Avaliação certificada TripAdvisor

The hotel was located near from the train station. And we loved attractive small garden in the hotel. But, most of all, the staffs are very kind. I was very touched who remembed my words. Special thank to Mr. Najib who helped my little son who had a cold.

Dear mlee922, Thank you very much for your comments regarding your stay with us. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager

not the usual standard of the Accor group

Classificação TripAdvisor 2.0/5

Igorovic Family - 03/08/2019 Avaliação certificada TripAdvisor

- day reception was terrible, night shift was good Was not the fault of the staff but because they are with to few people so they could not handle the check in of so Many people - also just 1 person for the bags AND to park your car - got an upgrade for my room but that also was below the 5 star Standard!! - price / quality not fit to be a 5 star hotel - the only good thing were the waiters in the bar! They are friendly and good! This is a management issue not a staff one!

Dear Igorovic, Thank you for taking the time to tell us about your experience at the Grand Hôtel La Cloche Dijon - MGallery Hôtel Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Vincent Operations Manager

The French

Classificação TripAdvisor 4.0/5

Momokichiboo Couples - 17/07/2019 Avaliação certificada TripAdvisor

From the entrance to the room, everything seems to be very French.We did not use the much of the facilities,but locathon and breakfast were very good.One minor negative comment is that I did not like the steep stairs at the entrance,which was hard for old man with heavy luggages.

Dear Momokichiboo , Thank you very much for your comments regarding your stay with us. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. We well noticed your insatisfaction about the steep stairs at the entrance; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Antoine MUNOZ Director

Wonderful hotel in beautiful town..

Classificação TripAdvisor 5.0/5

lucienas Couples - 05/07/2019 Avaliação certificada TripAdvisor

The hotel is beautiful, the rooms are modern and new renovated, clean, comfort bed, tea and coffee amenities in the room. Breakfast has variety of choice, lovely small garden to relax. I enjoyed staying here.

Dear lucienas, Thank you very much for your comments regarding your stay with us. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Antoine MUNOZ

Wonderful with rreservations

Classificação TripAdvisor 4.0/5

rrketw Couples - 21/06/2019 Avaliação certificada TripAdvisor

Our experience was wonderful at the front desk,the room was more than satisfactory,and the food in the restaurant was excellent.However the beautiful bar area lacked sufficient not to mention friendly service.

Dear rrketw, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery Hôtel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We well noticed your insatisfaction on the bar; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, David Vincent Operations Manager

Dijon c’est bonne!

Classificação TripAdvisor 5.0/5

bigfishee Couples - 19/06/2019 Avaliação certificada TripAdvisor

Great hotel. Close to the train station but not too close. Across the street from a park and adjacent to a network of pedestrian streets ideal for shopping and dining. Right on the tram lines to make exploring Dijon simple

Dear bigfishee, Thank you very much for your comments regarding your stay with us. We are very happy to read that you enjoy your stay at the Grand Hôtel La Cloche MGallery Hôtel Collection. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager

service good

Classificação TripAdvisor 4.0/5

annefingerhut Couples - 07/06/2019 Avaliação certificada TripAdvisor

we went out at 10:30 am and back at 3;45 pm, the room was not done, the gouvernante we met said it has been our fault not to put the cartel"please make the room now". As we wanted to have a siesta, we asked for towels and coffee for the next morning and did our room by ourselves. The booking confirmation was with twin beds, we had a king and to wait for doing it. Tank of coffemaker very dirty, behind it dust, dust on safety box

Dear annefingerhut, Thank you very much for your comments regarding your stay with us. We are very happy to read that you enjoy your stay, despite problems mentioned in your comments. We well noticed your insatisfaction on certains points; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, David Vincent Operations Manager

Poor Breakfast and Average service

Classificação TripAdvisor 3.0/5

Paige12015 Business - 30/05/2019 Avaliação certificada TripAdvisor

Quality of Breakfast was poor. There was no choice for cooked omelette. Coffee was also poor. Reception women did not know what is Town Hall. Patchy Airconditioning. Overall, it is overrated hotel that does not qualify as Sofitel.

Dear Paige 12015, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Regarding the quality of our breakfast, our team propose a large choice of garniture for the omelette. Please allow me to express my sincerest apologies if our team did not propose to do your omelette with the garniture offer’s. For our coffee selection in addition to the american coffee served on the table, you do have Nespresso machine on the buffet with a selection of six coffee varieties. Our reception team do speak english and is able to assist our guest to give informations. We are sincerely sorry if this could not be the case with your request. We are very sorry if air conditioning was not efficient as you request during your stay, our reception team stay at your disposal to assit ours guest and manage air conditioning since central air conditioning system if necessary. Thank you again for all yours comments, your feedback is very important for us and will help us to improve the quality of the service. David Vincent Operations Manager

Excellent hotel with great location

Classificação TripAdvisor 5.0/5

Tina L Couples - 12/05/2019 Avaliação certificada TripAdvisor

The hotel is located in the heart of the city. The staff is warm and helpful. The valet was extremely alert to notice if there’s any customer arrived with one’s own car, when help is needed immediately. Very satisfied with this hotel so we will definitely return there again for f we visit Dijon again!

Dear Tina L Thank you very much for your comments regarding your stay with us. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager

Beautiful hotel, amazing location

Classificação TripAdvisor 5.0/5

Tankut Y Couples - 26/04/2019 Avaliação certificada TripAdvisor

we stayed at this hotel for 2 nights. The welcoming was great. Checkin was extremely easy.The rooms are spacious which was a big plus for us. The location is the best you can get in Dijon. Only a short walk away from the train station as well as the main attractions in the city. Would definitely recommend this hotel.

Dear Tankut Y Thank you very much for your comments regarding your stay with us. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager

They Stood on Their Heads!

Classificação TripAdvisor 5.0/5

kenradtke Family - 08/10/2018 Avaliação certificada TripAdvisor

From greeting & check-in to departure Le Cloche was 5 stars. Wonderfully located, friendly & helpful staff, interesting food and a delightful attitude, Le Cloche was the perfect place to stay in Dijon. Above & beyond happened when a late dinner left us stranded across town without taxis. However, one call to the hotel and within 10 minutes a Front Reception employee arrived -in his own vehicle to drive us back to hotel. What a wonderful surprise-alone worthy of 5 stars! Thank you!

Dear kenradtke, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager

Great hotel. Difficult eating in the restaurant being vegetarian.

Classificação TripAdvisor 4.0/5

GoPlaces76224 Couples - 02/08/2018 Avaliação certificada TripAdvisor

The staff were friendly and the hotel beautiful. When trying to eat in the restaurant we were faced with difficulties being vegetarian. Had to order off the room service menu and even this caused difficulties. Such a shame as it was a spoiling hotel and the location was fantastic. Had two dogs with us and the park opposite was a bonus for walks.

Review

Classificação TripAdvisor 5.0/5

cross499 Couples - 02/08/2018 Avaliação certificada TripAdvisor

Great facility, conveniently located to train station, tram system, a nearby park and the historic core of the city. The desk employees were very helpful in making suggestions of great local restaurants.

Excellent Hotel for City Trip

Classificação TripAdvisor 5.0/5

Global_exec_voyager Couples - 30/07/2018 Avaliação certificada TripAdvisor

Beautiful hotel in the centre of Dijon with excellent rooms. I would advise the Deluxe Room which has a view on the place Darcy. Staff is genuine and kind. Thank you for the level of service we received during our stay.

Stay 2017

Classificação TripAdvisor 5.0/5

dh4711 Couples - 13/01/2018 Avaliação certificada TripAdvisor

Perfect service, fantastic room. Clean. We enjoied our stay in the center of the city in a wonderful hotel. The restaurant is excellent. The reception tries to help where they can and speak perfect English.

Dear client, We very much appreciate your comments regarding your stay at the Grand Hotel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

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