Pullman Cannes Mandelieu Royal Casino 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.4/5 รีวิว 2,674 รายการ

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  • Spacious rooms measuring 323 sq. ft. (30 m²) with private terrace

  • Mediterranean restaurant with terrace facing the sea

  • Royal The Institute: a new well-being space with Thalgo treatments/massages

  • Kids club for children staying at the hotel (July and August)

  • Free public car park and private car park with valet parking

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Pullman Cannes Mandelieu Royal Casino

605 Avenue du Général de Gaulle, BP 50049
6211 MANDELIEU LA NAPOULE
France

พิกัด:43.529999, 6.948199

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  • Wi-Fi
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Blue Lemon

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100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.4/5  รีวิว 2,674 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 2,198 รายการ

Certificate of excellence ปี 2024

Great Location but not value for money

คะแนนจาก Tripadvisor 3.0/5

Stuart F รีวิวที่ได้รับการรับรองจาก TripAdvisor

Pros: Great location Cons: Charge between €30 and €45 for sunbeds per day per person (No alternative apart from beach) Room was tired. Not been decorated in a while. Balcony paint peeling Lots of business conferences Food average for price Trying to be fair but apart from its great location it’s not the greatest value for money. I’m not sure when they started charging for the sunbeds as we’ve been before in 2016. I felt really sorry for the staff having to apologise to guests about charging them. I think Pullman/Joa should review their policy as the beds were empty. Empty beds means no one is ordering food and drinks ! Also if they are going to charge, how can they justify €80 for 2 beds when guests check in at 3pm Would I stay again? I absolutely love the location but there’s far nicer on the Riveria. Please factor in sunbed charges if you want to use the hotel during the day.

Dear Guest, Thank you for taking the time to share your feelings with us. Please note that we maintain the hotel throughout the year according to the activity and our retroplanning. We will do the necessary in the room as soon as possible, thank you for informing us. Also, the deckchair service is paid as it is in all 4* hotels on the French Riviera. Of course, as a hotel guest you benefit from a preferential rate in low and high season. Nevertheless, we are lucky to benefit from an exceptional location "on the edge of the sea" which allows you if you prefer to sit on the public beach and enjoy the swimming pool with free access and the beach. Nevertheless, we thank you for your compliment on the location of our hotel, we benefit from a unique location on the French Riviera, with direct access to the beach and the entire seaside. If you give us the opportunity to regain your trust, we will be happy to offer you the best that our guests look forward to every day at the Pullman Cannes Mandelieu. Best regards. Alessandro CRESTA General Manager

Would love to come back again

คะแนนจาก Tripadvisor 5.0/5

Sue B รีวิวที่ได้รับการรับรองจาก TripAdvisor

Our visit was with an organised event for the Grand Prix. The hotel is situated in a beautiful area, with a private beach and pool. There is a bus stop directly outside with a cheap, regular service to Cannes. Although we didnt use the pool, instead we sat on the beach to avoid paying for the subneds. All the staff in the hotel were friendly and efficient and our room with a sea view was perfect. The food in the restarant was good and although the same could be said for the food in the pool bar, sometimes when it was very busy the staff seemed a little disorganised. Overall we had an excellent stay.

Dear Guest, What a pleasure to read you! Thank you for your message, which touches us sincerely. Indeed, we are lucky to have a hotel built on the sea offering a unique panorama and exceptional view with beautiful private terraces to enjoy all year round! In addition, we are lucky to benefit from an exceptional location "on the edge of the sea" which allows you to sit at the public beach, as you did. But you should know that as a hotel guest, you benefit from preferential rates for our sunbeds. It is true that our sense of hospitality is often acclaimed by our guests. I will not fail to congratulate all my team who make sure every day to offer you the best experience. We look forward to welcoming you back to the Pullman Cannes Mandelieu. Best regards. Alessandro CRESTA General Manager

Dated, not luxury at all.

คะแนนจาก Tripadvisor 2.0/5

Connie J รีวิวที่ได้รับการรับรองจาก TripAdvisor

The hotel is dated and I would not say it was a 5 star hotel. I ordered room service and it took over an hour to arrive and when it did arrive it was worse than plane food, I ordered penne pomodoro (how can you get that wrong) the pasta was over cooked and dry. If you are thinking of relaxing by the pool / beach think again because you need to pay between €40-€80 to just lie on a bed, the beds are not included in your stay at the hotel, same with the parking and breakfast. Overall I did not enjoy my stay and will not be staying again.

Dear Guest, It is with regret that I read your message posted on the Tripadvisor website. We have done everything to satisfy you, but after reading your comments, I am sorry to see that nothing has been kind to you. Unfortunately, the hotel does not have to your liking. It is true that our deckchairs by the pool and private beach are extra. Just like all the other 4* hotels on the Côte d'Azur. Also, this service allows you to book the location of your choice in advance and as a hotel guest you benefit from preferential rates. Also, we are sorry that the room service did not meet your expectations. We always do our best to make the service as fast as possible. Finally, I can assure you that my team and I are committed to a continuous improvement process and that our priority is guest satisfaction. If you give us the opportunity to regain your trust, we will be happy to offer you the best that our guests look forward to every day at the Pullman Cannes Mandelieu. Kind regards. Alessandro CRESTA General Manager

“Valet Parking” unhelpful

คะแนนจาก Tripadvisor 2.0/5

D T รีวิวที่ได้รับการรับรองจาก TripAdvisor

Valet parking man totally unhelpful. Asked for a taxi - “Can’t you get uber?” I walked several km in the dark thanks to him. How many times do you have to say that you aren’t bothered about how much it costs! But that’s OK - I saved a lot of money. His colleague the other night got a great tip for making one phone call. Unhelpful man got nothing.

Dear Dominique, Thank you for taking the time to write to us following your stay. Although we would have preferred your experience to be more enjoyable, your feedback and is very important to us, as it helps us improve our services on a daily basis. Our guests' satisfaction is our priority, but apparently, we didn't succeed this time. We've shared your thoughts with our valet parking manager so this doesn't happen again. In addition, you can contact the reception from your room so that they can take care of calling a valet to order you a taxi. If you give us the opportunity to regain your trust, I can assure you that we will do our best to provide you with the great experience that our guests look forward to every day at the Pullman Cannes Mandelieu. Kind regards. Alessandro CRESTA General Manager

Wonderful hotel - what’s not to like

คะแนนจาก Tripadvisor 5.0/5

AntonD821 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

We went there in September 3023 as part of a rugby world cup tour (Living with the Lions). We were a group of 4 couples and we all had a great time and were well treated by staff. My wife and I had a sea-view room (definitely worth the upgrade) which has its own balcony. Room was awesome- huge king size bed and a very spacious modern bathroom. The bottled water was complementary. With its lap pool, private beach, beachside bar- great location for beach side walks, boat excursions and walks into the local town (great restaurants). - whats not to like. Breakfasts are great too. This is a quality hotel- you will spend a pretty euro though (sun beds and drinks are pricy) but for a special vacation it was worth it.

Dear Anton, What a pleasure to read you! Thank you for these nice compliments. Indeed, we benefit from a unique location on the French Riviera, with direct access to the beach and the entire seaside, which makes our guests, including you, very happy. Also, we are delighted that you enjoyed our breakbuffet which is very varied facing the pool and the sea. We look forward to welcoming you back to the Pullman Cannes Mandelieu. Best regards. Jan BUNDGAARD Hotel Director

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

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