ibis Cannes Mandelieu 3 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.2/5 รีวิว 562 รายการ

การรับประกันราคาที่ดีที่สุด
ibis Cannes Mandelieu - Image 1
ibis Cannes Mandelieu - Image 2
ibis Cannes Mandelieu - Image 3
ibis Cannes Mandelieu - Image 4
802 Boulevard des Ecureuils, 06210 MANDELIEU LA NAPOULE, France

รายละเอียด

ความพิเศษของโรงแรม

  • Bar with coworking table accessible all day

  • Hotel in the city center, opposite Monoprix and the shopping mall

  • Free 200-space car park adjacent to the hotel

  • 1076 sq. ft. (100 m²) of modular rooms

  • Fitness center open 9am-10pm

ที่พักของเรา

สถานที่ตั้งโรงแรม

ibis Cannes Mandelieu

802 Boulevard des Ecureuils
06210 MANDELIEU LA NAPOULE
France

พิกัด:43.545711, 6.940333

โทรศัพท์
แฟกซ์ +33 4 93 90 43 47

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ที่จอดรถ
  • ยินดีต้อนรับสัตว์เลี้ยง
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%

BAR

Come and relax in our bar. People gather at the ibis bar at all times of the day for a bit of me time and to try our snack menu.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.2/5  รีวิว 562 รายการ

เรทติ้งบน TripAdvisor  3.5/5  รีวิว 403 รายการ

THE WORST HOTEL EXPERIENCE!! (OF MY LONG ROAD WARRIOR LIFE)

คะแนนจาก Tripadvisor 1.0/5

T9860UA รีวิวที่ได้รับการรับรองจาก TripAdvisor

This hotel was very mediocre as a hotel (the shower drain was so backed up the water flooded the floor every use) but their front desk treatment and horrible business practices made this THE WORST HOTEL EXPERIENCE of my life! As a long time road warrior and filmmaker who has stayed at many hundreds of hotels worldwide, I got a last minute Cannes invite and initially booked one night through the HOPPER travel app. On reflection I then booked a second night using the same app. Two difference reservations PAID in total for both on the app...with email and app confirmations AND confirmation of charges on my credit card. AND YET...upon check in, the desk clerk initially couldn't find confirmation of the second night's payment, despite showing her my HOPPER receipt. She searched further and then seemed have an AHA moment and said " found it...all is good" and handed me the room key. SO IMAGINE MY SURPRISE on check out two days later, a very smarmy clerk started to grill me on needing to pay for the second night as he couldn't find it in his system. The infuriating thing was this man's unwavering treatment of a legitimate paying customer as if I were some street con trying to scam a free night. (???!!!) When the manager of the day got involved and couldn't "find" payment either DESPITE seeing both my Hopper receipt but a read out of my credit card being charged, (WHAT MORE COULD THEY POSSIBLY NEED??!!) I was informed I needed to use my card to repay AGAIN to be able to leave or the authorities would be called. WTF???? I'd been concerned but polite till now...this really was the last straw. The manager also informed me that she had NEVER HEARD OF HOPPPER as a booking agent for them. ( Really? Hopper has a different story saying they have had a long history with Ibis hotels...hmmmm...a suspect excuse) I gave my card but informed them I would use any and every means to spread the word on their horrible business practices both on social media and at their corporate offices. The manager looked pained but gave no concession and tried a lame " I understand" to which I just shook my head and said "NO!...IF YOU REALLY DID YOU WOULD HAVE HANDLED THIS VERY DIFFERENTLY!" and quietly walked out. Upon return home, I called HOPPER to tell the story and confirm I had paid...the first times. They took the ball and spent all week trying to get a response from the hotel to no avail. I took 3 increasingly urgent additional emails from HOPPER to get a response from this awfully managed hotel. After a protracted exchange, the hotel 9 days later finally refunded my account...but only after reluctantly saying "despite this going against our policies (???!!! Stealing funds is your policy?) and the matter was messily resolved. I WILL NOT ONLY NEVER USE THIS HOTEL AGAIN BUT THEIR ENTIRE CHAIN...if this is how their management treats valid conflicts...and will post this anywhere I can to ALERT OTHERS TO THEIR MISHANDLING AND OUTRIGHT ATTEMPTS TO STEAL ADDITIONAL FUNDS FROM CUSTOMERS...which is how it played out until they were called out on this. If I hadn't complained and followed up myself, I can assure you IBIS HOTELS would have gladly kept the additional night's funds. STAY AWAY...FIND ALTERNATIVE HOTELS. Period.

Dear Sir, I knew your comment would be here soon. To inform trip advisor users of the real situation, please note that the payment for your second night never reached us. You showed us a payment made to Hopper, which in no way proves that it was intended for our hotel. You could have booked another hotel and shown me the same payment. We never received an email from Hopper after your departure, no one tried to contact us, and we did not refund your room because there was no reason to do so. Furthermore, I never threatened to call the authorities, this is a lie. I remained courteous and tried to understand your situation, but your condition did not allow any dialogue. Your comment does not reflect reality. Fortunately, we have no payment problems with our other 21,000 annual customers. Sincerely,

un-helpful / rude staff

คะแนนจาก Tripadvisor 1.0/5

Colette A รีวิวที่ได้รับการรับรองจาก TripAdvisor

The first night of our holiday we had walked into the town centre to get food/ drinks for our apartment. we needed a taxi home but we couldn't find one we asked in 2 supermarkets if they knew where we could get a taxi from they both said if you go to Ibis hotel they will call a taxi for you. We went across and was served by an extremely rude member of staff behind the reception. we asked if she was able to help us call a taxi as we had been told by 2 places that we can get a taxi from this hotel. she rolled her eyes and signed and asked where we was going, as I went to get my phone out to give her the address she was like fine I will order you a taxi and walked off. She disappeared for about 5 mins and then came back to the drinks bar which was next to the reception and served a few customer. She then just walked past me and served someone who was waiting at reception. I waited patiently till she was free with the customer. I asked her did she manage to order us a taxi she shouted so loudly at me ' noooo im busy' even though she was just sat at her desk doing nothing and told us she was going to order us a taxi when she walked off. She then asked me for to find the address of where we needed to go, I had the address in my hand but before I got chance to say it she said you will just have to wait I am busy serving (as another customer had walked in at this point) my partner had to come in and take over from me trying to get a taxi as I was so embarrassed and upset at her shouting at me in front of others. After a good 30 mins or more of her saying she was busy she eventually started ringing a taxi for us, but whilst on the phone she was signing and rolling her eyes on several occasions. I was so upset as it was our first time in this country, we had no clue where we was going, it was dark and she was unwilling to help. I will never advice anyone to go back to this hotel unless they want to be shouted at.

Good Location, nothing else

คะแนนจาก Tripadvisor 1.0/5

raksahenk Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

1. The air-condition did not work. Even after informing the reception about this, nothing happened, nor was we given the option to change rooms. 2. The showerholder was broken. 3. The room was small. The bed was basically the only place where you could open a suitcase without it being too much on the way of walking. 4. During our 8 night stay the bedsheets was maybe chaged once. No basic hygiene stuff (missing toilet brush) Had to run behind the cleaning ladies twice for fresh towels Just one towel for body, face, hair and hands is unacceptable. 5. As an Scandinavian i think the breakfast was sub-optimal. Basically the only protein was either egg (scrambled or boiled) and sausage of one variant. And there was not really that many fruit options. Carbs they do have plenty off. 6. They tried to rip us off by calling our room one day early and saying that our reservation ended so we need to book an extra night. Not until i showed the email of the orig. reservation was this sorted out. Would not recommend. On a good note, the location is really good.

Disappointed in Mandelieu

คะแนนจาก Tripadvisor 1.0/5

agbird Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

It started badly, the Guy on the reception virtually ignored me, more interested in his telephone call than acknowledging my arrival.The room was less than average, we were not offered an upgrade. The whole atmosphere was less than welcoming

Huma123

คะแนนจาก Tripadvisor 1.0/5

Venture443179 ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Very very bad experience With my booking at ibis Cannes. My room was booked for myself and two kids, on arrival they didn’t have the room and said it was not there problem after taking payment. After 4 hours with customer complaints no joy. Get through to uk head office where a lady called Bridgett put us in a hotel in Nice on a like to like price rate. On check out they charged me the hotel rate for Nice. Called Bridgett who doesn’t take my call or texts. Would never book with this group again. Would highly recommend not booking with with them. No customer care. Never had such a bad experience as this ever before.

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

การให้คะแนนโรงแรมของเราโดยผู้ใช้เว็บไซต์อื่น

  • 201 ความคิดเห็น 9/10 ทำเล
  • 305 ความคิดเห็น 5.6/10 หัองพัก
  • 248 ความคิดเห็น 8.4/10 บริการ
  • 5 ความคิดเห็น 6.2/10 อินเทอร์เน็ต
  • 139 ความคิดเห็น 8.5/10 อาหารเช้า
  • 117 ความคิดเห็น 5.8/10 ความสะอาด
  • 22 ความคิดเห็น 2.3/10 สิ่งอำนวยความสะดวก

สนับสนุนโดย Trustyou

สถานประกอบการอื่นของเราที่อยู่ใกล้เคียง

ดูโรงแรมทั้งหมดของเราใน Mandelieu La Napoule

ราคาเริ่มต้นสำหรับ 1 คืนต่อ 1 ท่านในประเภทห้องพักในราคาใกล้เคียงกัน ไม่รวมบริการเสริม ไม่รวมอาหารเช้า ราคานี้เป็นราคาปกติรวมภาษีที่ต่ำที่สุด (รวมภาษีมูลค่าเพิ่มและภาษีนักท่องเที่ยว) ของโรงแรมประเภทนี้ สามารถดูราคาสำหรับการเข้าพักหนึ่งคืนในอีก 20 วันถัดไปได้ในเว็บไซต์ https://all.accor.com/ ความพร้อมให้บริการขึ้นอยู่กับช่วงเวลาที่เข้าพักและจำนวนห้องว่าง ราคานี้รับประกันเฉพาะราคาที่ดีที่สุดแบบไม่มีข้อจำกัดเท่านั้น ทุกการจอง (จากต่างประเทศ) สามารถชำระผ่านสกุลเงินของประเทศที่โรงแรมนั้นตั้งอยู่เท่านั้น การจองจะได้รับการการันตีเมื่อชำระด้วยสกุลเงินของประเทศที่โรงแรมนั้นตั้งอยู่เท่านั้น คุณสามารถดูอัตราแลกเปลี่ยนในสกุลเงินของคุณได้โดยประมาณ แต่อัตราแลกเปลี่ยนไม่ใช่อัตราที่แน่นอน ขณะที่ชำระเงิน ธนาคารของท่านอาจคิดค่าธรรมเนียมธนาคารหรือค่าธรรมเนียมแลกเงิน