ホテル ソフィテルブリュッセルルルイーズ 5 つ星

お客さまの声 4.4/5 7,145 件のレビュー

ALLSAFE認証ホテル

このホテルを予約

客室 1

人数
子供の年齢

ベストレートをお約束

使い方?
Accor Live Limitless

入会は無料です

このホテルを予約する際:

  • ステータスポイントとリワードポイントが貯まります

  • リワードポイントを使うことができます

  • 特典を利用します

  • メンバー限定料金が利用可能

ソフィテルブリュッセルルルイーズ
地図で見る
+ 21 サービス

ホテルのその他の情報

  • 高級ショッピング街まですぐの好立地

  • 広々としたテラスと庭

  • ブリュッセル有数のバー

  • 無料Wi-Fi

  • コンシェルジュサービス

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル館内および周辺のサービス

チェックインは15h00からです

チェックアウトは12h00です

有料サービス

サービス情報とお役立ち情報
  • オンラインチェックイン
  • Wi-Fi/インターネットアクセス
  • 駐車場 有料サービス
  • お身体の不自由なお客さまのためのバリアフリー
  • ペット同伴可 有料サービス
  • ベビーシッター(ご要望に応じて) 有料サービス
  • エアコン
  • ZAVENTEM 有料サービス
  • ホテルスタッフが応対可能な言語
  • フロントデスクは24時間対応しています
  • ドライクリーニング/アイロン
  • ポーター
  • コンシェルジュ
ケータリング
  • 朝食 有料サービス
  • レストラン1軒
  • バー1軒
  • ルームサービス
レジャーとアクティビティ
  • フィットネスセンター
  • ベビーシッター(ご要望に応じて) 有料サービス
ビジネスサービス
  • 会議室8室
  • セルフサービスのビジネスセンター
  • コピー/印刷サービス利用可能

ホテル所在地

ソフィテルブリュッセルルルイーズ

40 Avenue de la Toison d Or
1050 ブリュッセル
ベルギー

電話番号: +3225142200

ファックス: (+32)2/5145744

チェックインは15h00からです

チェックアウトは12h00です

  • BUS :  34, 54,71, 80, 6 Louise or Porte de Namur or Trôn

  • LOUISE :  2, 6 LOUISE

  • TRAM :  92, 94 LOUISE

  • 飛行機で

    ANVERS 50km / 31.25 マイル

  • 飛行機で

    OSTEND 120km / 75 マイル

  • 飛行機で

    ZAVENTEM 15km / 9.38 マイル - シャトルバス有料

  • 車で

    ANVERS 7km / 4.38 マイル

  • 車で

    GAND 75km / 46.61 マイル

  • 車で

    NAMUR 50km / 31.07 マイル

  • 電車で

    BRUXELLES MIDI BRUSSEL ZU 3km / 1.86 マイル

GPS:50.835984, 4.356411

当ホテルの客室

全客室に、趣味のよい家具や快適な眠りをお約束するソフィテルの MyBed が備えられています。バスタブ、シャワー、TV、ミニバー、高速/ブロードバンドインターネットアクセスなどの設備が整っています。

クラシックルーム:キングサイズベッド1台、スタイリッシュな内装

  • 最大人数: 2
  • 面積: 最小 24 / 258 sq ft
  • ビュー: 街側, 中庭側 *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 高速インターネット
  • バスローブ
  • スリッパ
  • コーヒー、紅茶、ポット(...)

クラシックルーム:シングルベッド2台、スタイリッシュな内装

  • 最大人数: 2
  • 面積: 最小 24 / 258 sq ft
  • ビュー: 街側, 中庭側 *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 高速インターネット
  • バスローブ
  • スリッパ
  • ミニバー

スーペリアルーム、キングサイズベッド 1 台

  • 最大人数: 3
  • 面積: 最小 26 / 280 sq ft
  • ビュー: 中庭側 *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 高速インターネット
  • バスローブ
  • スリッパ
  • ミニバー

ラグジュアリールーム:キングサイズベッド1台、高層階

バリアフリールーム
  • 最大人数: 3
  • 面積: 最小 28 / 301 sq ft
  • ビュー: 街側, 中庭側 *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 高速インターネット
  • バスローブ
  • スリッパ
  • ミニバー

ラグジュアリールーム:シングルベッド2台、高層階

  • 最大人数: 3
  • 面積: 最小 28 / 301 sq ft
  • ビュー: 中庭側, 街側 *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 高速インターネット
  • バスローブ
  • スリッパ
  • ミニバー
客室

レストランとバー

Maison Louise

お料理の種類: 多国籍料理

Discover our new restaurant Maison Louise coming soon

  • 月曜日 -
  • 火曜日 -
  • 水曜日 -
  • 木曜日 -
  • 金曜日 -
  • 土曜日 -
  • 日曜日 -
昼食

CRYSTAL LOUNGE

細部にクロムメッキを施したアメジストクリスタル、堅材の床の上にはチョコレート色のレザーが使われた長椅子。アントワーヌ・ピントによる劇場のようなインテリアが、このシックなバーで味のある雰囲気を醸し出しています。この空間では、お食事前の 1 杯やパワーランチが、洗練された時間へと変わります。

非契約写真

  • 月曜日
  • 火曜日
  • 水曜日
  • 木曜日
  • 金曜日
  • 土曜日
  • 日曜日
昼食

ミーティングとイベント

会議室

  • 会議室の数:8

  • 最大サイズ:300 m²

  • 最大ご利用人数:300 人

  • パーティの最大ご利用人数:100 人

詳細

お客さまの口コミ
ソフィテルブリュッセルルルイーズ

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.4/5

7,145 件のレビュー

tripadvisor

トリップアドバイザーの評価 4.5/5

2,519 件のレビュー

Impromptu New Year stay

トリップアドバイザーの評価 3.0/5

molesmolar Couples - 07/01/2020 トリップアドバイザー認証口コミ

Staff were really excellent, without exception. A vast contrast to those in an unnamed luxury hotel we stayed in the previous night in UK. Really well trained, well motivated and helpful. Thank you. However, room was very tired, the bar was really not upto paar for such a hotel. There are to be some redecorating efforts I understand but I wouldn't stay again until they are completed.

Dear molesmolar, First of all, thank you very much for your comment. We are really sorry to hear that your stay didn’t meet your expectations, our restaurant and bar are under renovation for the moment but we would be really happy to welcome you in our new restaurant beginning February and Bar in March. Once again, we apologize for the inconvenience caused. Sincerely,

Great location, but can do better

トリップアドバイザーの評価 3.0/5

gcf201 Couples - 19/12/2019 トリップアドバイザー認証口コミ

Great location, but rooms are in serious need of renovation. It is not a 5 star standard hotel, much beneath other 5 star Sofitel properties I have stayed at. The service was good, despite long wait times at the reception desk. Bed very comfortable and heating worked very well. As a Platinum member in a Deluxe room, there was no free minibar ... which I have in Novotel hotels ... I stayed here to earn points, otherwise there are better hotels in Brussels

Dear gcf201, First of all, thank you very much for taking the time to comment your latest stay at our hotel. We are really sorry to read that your stay didn’t met your expectations. Be reassured that your comments will be taken into considerations. Once again, we apologize for the inconvenience. Sincerely,

Recommend Sofitel Le Louise

トリップアドバイザーの評価 4.0/5

CarmenM5514 Business - 16/12/2019 トリップアドバイザー認証口コミ

Stay met all expectations, good room size, excellent bed, all amenities required, good breakfast, walking distance to city center. Bar is closed due to renovation works - look forward to seeing the final result!

Dear CarmenM5514, It was a pleasure to welcome you during your stay in Brussels and we are glad to read your positive comment, thank you very much! We would be really happy to welcome you in our new restaurant beginning February and bar in March. We hope to have the pleasure to welcome you again. Sincerely

Lovely convenient property

トリップアドバイザーの評価 5.0/5

rbgilmore Couples - 09/12/2019 トリップアドバイザー認証口コミ

Located off Louisa Square with convenient connections by metro to all of. Brussels, the quality of the stay was excellent. Service staff helpful and efficient and the room good size, clean and comfortable.

Dear rbgilmore, Thank you for taking the time to send us this positive comment about your stay at our hotel. We are pleased that your stay met your expectations. We are hoping to welcome you again very soon! Sincerely,

Under construction

トリップアドバイザーの評価 4.0/5

Antonio_Raul_Reis Solo travel - 23/10/2019 トリップアドバイザー認証口コミ

It is a very nice hotel and very central for shopping, business and going out. However, at the moment is is being refurbished and it is probably not the best time to come. It was also the first time since I am gold/platinum member of Accor that no upgrade was suggested, which was an habit at this facility.

Very pleasant stay

トリップアドバイザーの評価 5.0/5

Flyer38915870338 Family - 19/10/2019 トリップアドバイザー認証口コミ

Very good breakfast & brunch, comfy & cuddly bed, very friendly staffs & very polite. Very nice hotel. Close to transportation. We are surely coming back to this hotel next time we are coming back in Brussels.

Dear Flyer38915870338, Thank you very much for sharing your positive comments about your last stay at our hotel. We are pleased to read that you enjoyed our breakfast, our MyBeds and our staff. We are looking forward to welcomming you during your next stay in Brussels as well as to show you our new restaurant and bar. Kind Regards,

Very enjoyable

トリップアドバイザーの評価 5.0/5

lbijzet Couples - 25/09/2019 トリップアドバイザー認証口コミ

At le Louise the staff is very helpfull and service minded room and meals where outstanding so we can recommend the hotel to every one who would like or need to go to Brussels. it is svery well located near the city centre and shops

Dear Ibijzet, Thank you very much for your kind comment ! We hope to welcome you again very soon. Kind Regards,

Returning after several years

トリップアドバイザーの評価 4.0/5

Jean O Friends getaway - 18/09/2019 トリップアドバイザー認証口コミ

1st time back after several years. Great attention, breakfast is great, nothing missing. Excellent attention when I realized I had forgotten to empty the safety box. Great service and Sofitel shows once again that they deliver!

Dear Jean O, Thank you for taking the time to share your very kind comment on our TripAdvisor page. I am delighted to learn that you enjoyed your stay and the service to be very nice ! It was a great pleasure to welcome you back and to share your comments with the team. On behalf of the Sofitel Brussels Le Louise, we look forward to welcoming you back for another memorable stay. Yours sincerely,

Everything good But the Milk....

トリップアドバイザーの評価 4.0/5

Alessandro M Family - 13/09/2019 トリップアドバイザー認証口コミ

all good. But 1 thing that spoilt the experience. I have asked in the late evening some milk for my little daughter biberon at the reception. they gave me a glass of milk for 12 euro (room service)... Unfortunately now this is one of the thing top of mind. I know there are procedure. But train your personnel to use their brain and put themselves in the shoes of the client.... it is like asking someone buying a ferrari to pay the fuel in the tank.... I hope you will fix it.,

Dear Sir, Thank you for sharing your experience at The Sofitel Brussels Le Louise. I am sorry that your experience did not completely met your expectations, please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your comments have been shared with the directors to prevent future occurrence. Sincerely,
お客さまの声 4.5/5

Ta-bou ビジネス - 11/09/2019 確認済みレビュー すべて

年に2度宿泊させていただいてますが、洗練された清潔な部屋、リッチな朝食等、私がヨーロッパで一番気にいってるホテルです。

Dear Mr. Tadashi Y., We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We thank you very much for your loyalty and we are looking forward to welcoming you very soon at The Sofitel Brussels Le Louise. With kind regards, Tula Mayonga Assistant Director of Guest Services

Nice trip in a nice city

トリップアドバイザーの評価 4.0/5

52ramzia Couples - 30/07/2019 トリップアドバイザー認証口コミ

hotel has strategic location, very nice, very clean, all staff were very helpful, and kind, from reception staff to house keeping staff, special great thanks for Madam Karima, who used to welcome us every day morning at breakfast, she was smily very nice person, very kind, so careful for all people, add to she peaks Arabic French and English.

Dear 52ramzia, Thank you for taking the time to share your very kind comments on our TripAdvisor page. I am delighted to learn that you truly enjoyed your stay and found the staff and service to be very nice ! It was a great pleasure sharing your comments with the team. On behalf of the Sofitel Brussels Le Louise, we look forward to welcoming you back for another memorable stay. Yours sincerely,

Sofitel Le Louise Brussels

トリップアドバイザーの評価 4.0/5

Sunshine793202 Couples - 30/07/2019 トリップアドバイザー認証口コミ

Hotel was clean. Staff were friendly. Turnover service was a little poor - only curtains were closed and tea bags thrown on the table. Once you arrive at the hotel there is no one at the entrance to help with the luggage. You will need to go up the escalator to meet someone for help.

Dear Sunshine793202, Thank you very much for sharing your experience at The Sofitel Brussels Le Louise. I am sorry that your overall experience did not meet your expectations, please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your comments have been shared with the directors to prevent future occurrence. Sincerely,

ミニバーの確認作業

お客さまの声 1.5/5

匿名 ビジネス - 23/06/2019 確認済みレビュー すべて

ミニバーの使用していないにも関わらず、自分が外部から持ってきた空き缶の確認によりドリンク代を課金された。また、チェックアウト時にミニバー代を除くよう指示したにも関わらず決済され、かつミニバー代をリファンドするという複雑な処理をされたことにより、会社の経費精算が極めて複雑になったのは大いに不満である。

Dear Mr. O., Thank you for taking the time to tell us about your experience at the Sofitel Brussels Le Louise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that your comments have been shared with the Food and Beverage Director to address the problem and prevent future occurrence. Also, I refunded your credit card for the amount of 12€, corresponding to the total minibar charged to your room. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Brulé Guest Experience Manager

Holiday

トリップアドバイザーの評価 4.0/5

sureshjivatram7 Couples - 19/06/2019 トリップアドバイザー認証口コミ

Sofitel Brussels Le Louise is very centrally located in Brussels. Excellent staff and very good service too. The only drawback is they don’t have the Sofitel club which caters to Accor platinum members or executive travelers

Dear sureshjivatram7, Greetings from Brussels and thank you for taking the time to share your impressions. Though I am delighted to see that you enjoyed a memorable stay overall, I regret to learn that the experience did not meet fully your expectations. Please rest assured, your esteemed feedback has been channeled to the concerned departments accordingly to take into account. We nonetheless hope to have the opportunity to welcome you back to the Sofitel Brussels Le Louise whenever your travels bring you back to the Brussels. Yours sincerely,

Helpful staff Nice rooms and walking distance to main attractions. Enjoyed the stay.

トリップアドバイザーの評価 5.0/5

chamin36 Couples - 05/06/2019 トリップアドバイザー認証口コミ

Very nice rooms and good location to all the main attractions. Our phone SIM s we bought from Paris stop working once we landed to Brussels. one of the hotel staff member went out of the way to contact them and fixing the issue. sorry I can't remember her name. but she was very nice. well recommend hotel. Enjoyed the stay very much.

Dear Go54781696588, What a pleasure to read your delightful comment on TripAdvisor! I am thrilled that you appreciated the friendliness of our staff, It was a great pleasure sharing your comments with the team. We look forward to welcoming you back soon. Best Regards,

Best staffs!

トリップアドバイザーの評価 5.0/5

Happiness71851 Family - 28/05/2019 トリップアドバイザー認証口コミ

Excellent hotel near branded stores. Likewise located closest to the best attractions of brussels. It is also near the train / bust station. Remarkable staffs with great breakfast. Definitely great value for money.

Dear Madame, Dear Sir, Thank you for taking the time to share your very kind comments on our TripAdvisor page. I am delighted to learn that you truly enjoyed your stay and found the staff and service to be wonderful. It was a great pleasure sharing your comments with the team. On behalf of the Sofitel Brussels Le Louise, we look forward to welcoming you back for another memorable stay. Yours Sincerely,

Very friendly staf fwith a special thank you for the cleaning lady and the lady at the breakfast!

トリップアドバイザーの評価 5.0/5

Koen M Business - 17/04/2019 トリップアドバイザー認証口コミ

You always feel welcome at Sofitel. This is also at Sofitel Brussels. The staff is excellent from the man at the door to the receptionists... with a special thank you for the cleaning lady and the lady at the breakfast... Very nice and silent rooms. One remark: the bar was already closed at 1 o'clock... when we entered at 15 minutes before... we were not allowed to have our last drink....

Dear Koen M, We thank you very much for taking the time to write your comments on your recent stay at Sofitel Brussels Le Louise. We are happy to read that you enjoyed your stay with us and you appreciated the staff and service of our hotel. Rest assured that we will closely analyse all the points outlined. We do hope to have the opportunity to welcome you again during your next visit to Brussels. Kind regards,

Three night stay in Sofitel Brussels Le Louise

トリップアドバイザーの評価 5.0/5

Daydream41170031553 Couples - 18/01/2019 トリップアドバイザー認証口コミ

My wife and I were positive about our stay in every regard. All the hotel staff was pleasant and helpful. The room was clean and well appointed. We slept so well. Breakfast was excellent, both in variety and quality of food offered. The hotel was well located for visiting the city. The concierge gave us good suggestions both about places of interest and about public transport.

Dear Sir, Thank you for taking the time to share your very kind comments on our TripAdvisor page. We are delighted to learn that you truly enjoyed your stay and found the staff and service to be wonderful. It was a great pleasure sharing your comments with the team. On behalf of the Sofitel Brussels Le Louise, we look forward to welcoming you back next year for another memorable stay. Yours Sincerely,

far away from the expected standards

トリップアドバイザーの評価 2.0/5

Patrick K Couples - 04/01/2019 トリップアドバイザー認証口コミ

A range of experimented and unskilled employees (reception and restaurant) probably hired for the holidays period A New Year eve diner with poor value for money, very disappointing and without originality "Special" apologies from the Hotel responsible who's offering a room upgrade for a next stay, which actually is normally included in my "Business Plus" membership's privilege.

One magical week-end !

トリップアドバイザーの評価 5.0/5

elliotw446 Couples - 22/11/2018 トリップアドバイザー認証口コミ

We will definetly remember ou time spent there. I booked two nights at Le Louise to (hopefully) celebrate my proposal, and had told the staff beforehand the special occasion that was bringing me there. Thankfully, my proposal went the way I hoped, and it was as a happy engaged couple that we made the check-in ! I cannot thank the staff enough for all the touches that made this week-end truly magical. Thank you for engraving this moment in both our minds. See you next time, for the wedding perhaps ?!A very merry couple.

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