ルルイーズホテルブリュッセル - Mギャラリーコレクション 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 2,609 件のレビュー

ルルイーズホテルブリュッセル - Mギャラリーコレクション - Image 1
ルルイーズホテルブリュッセル - Mギャラリーコレクション - Image 2
ルルイーズホテルブリュッセル - Mギャラリーコレクション - Image 3
ルルイーズホテルブリュッセル - Mギャラリーコレクション - Image 4

説明

ホテルのその他の情報

  • ブリュッセルの歴史ある中心部やヨーロッパ地区まで徒歩圏内。

  • 高級レストランやショッピングエリアにも近接。

  • レストラン メゾンルイーズ - キッチン。バー。ガーデン

  • 自然光が差し込む設備の整ったミーティングルームには、モジュール式のスペースがあります。

  • 当ホテルのプライベートガーデンは、都会の中心部にある静かなオアシスであり、新鮮な空気を感じられる場所です。

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

ルルイーズホテルブリュッセル - Mギャラリーコレクション

40 Avenue de la Toison d Or
1050 ブリュッセル
ベルギー

GPS:50.8361100735311, 4.357081579210728

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

Maison Louise-Kitchen.Bar.Garden

1階にあるメゾン・ルイーズは、ホテルのファサードに沿って広がり、通りを見渡すプライベートなアルコーブを備えています。オープンキッチンを備え、モダンな雰囲気の中で季節のお料理をお楽しみください。また、ガーデンオアシスではリラックスしてお過ごしいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  2,609 件のレビュー

トリップアドバイザーの評価  4.5/5  211 件のレビュー

2024エクセレンス認証

Nice boutique hotel

トリップアドバイザーの評価 4.0/5

beodan トリップアドバイザー認証口コミ

Dear beodan, Thank you very much for your detailed feedback regarding your recent stay at Le Louise Hotel Brussels - MGallery Collection. We sincerely appreciate you taking the time to share your experience. We are glad to hear that you found our location convenient for your meetings, and we are thrilled that our team was able to assist you with your room allocation in a flexible and engaging manner. We will certainly pass on your kind words to them, as it serves as great motivation for us all. We also appreciate your comments about the comfort of the rooms, the tea and coffee making facilities, and the quiet operation of the air conditioning. Your input regarding the desk area, maintenance issues, and the view from the room is incredibly valuable to us, and we will certainly look into improving these areas to ensure a more seamless experience for our future guests. We’re also glad you enjoyed the breakfast area, and we take note of your mention about the communal spaces. We strive to create a welcoming and comfortable atmosphere, and your feedback will help guide us in continually enhancing the guest experience. Thank you once again for your review. We look forward to welcoming you back for another pleasant stay. Sincerely, Salomé.C Ecommerce Marketing Manager

便利な立地

お客さまの声 3.5/5

マンゴー ファミリー - 確認済みレビュー すべて

Dear Mr. H., Thank you for sharing your feedback with us. I am truly sorry for the challenges you faced during your stay and would like to sincerely apologize for the inconveniences caused. I understand how frustrating it must have been to experience issues with the air conditioning, especially when the heating worked well. I am also sorry that your room was not ready when you returned after 3 PM. This is not the level of service we aim to provide, and I will work with our housekeeping team to prevent such delays in the future. Regarding the key card issue and missing amenities for your family, I apologize for the oversight. These details are important, and we should have handled them better. On a brighter note, I am glad to hear you enjoyed our location and that the heating kept your room comfortable. However, I regret that these positives were overshadowed by the problems you experienced. As a valued ALL Classic member, your satisfaction is very important to us. We are taking your feedback seriously and will improve to ensure a better experience in the future. Should you decide to visit us again, please don’t hesitate to contact me directly so I can personally assist with your booking. Thank you for bringing this to our attention, and I hope we have the chance to welcome you back. Warm regards, Adrien Saelen Front Office Manager

Should have trained staff better

トリップアドバイザーの評価 3.0/5

BuabaaBella Friends getaway - トリップアドバイザー認証口コミ

Dear BuabaaBella, Thank you for taking the time to share your experience following your stay at Le Louise Hotel Brussels - MGallery Collection. We are pleased to know you appreciated our convenient location near the metro and shopping center. However, we are truly sorry to learn about the shortcomings you experienced during your stay. First, please accept our sincerest apologies for the lack of friendliness from our reception team. Greeting our guests warmly is a key part of the service we aim to deliver, and we regret falling short of this standard. Rest assured, your feedback will be shared with the team to reinforce our training efforts. Regarding your dinner experience, we regret that the service was slow due to the limited number of staff in the restaurant. We are reviewing our staffing levels during peak hours to ensure a smoother and more efficient experience for all our guests. Most importantly, we deeply apologize for the incident on your checkout day when housekeeping entered your room despite the “Do Not Disturb” sign. This is certainly not reflective of the high standards we strive to maintain. We understand how unsettling this situation must have been and are glad the reception team took steps to address it by investigating and offering Accor points as compensation. However, it is disappointing to hear that no further apology was offered at checkout. Your comments are invaluable to us as they highlight areas where we need to improve. We are taking immediate action to ensure such incidents are prevented in the future and hope to regain your trust. We sincerely hope to welcome you back in the future to provide you with the flawless experience you deserve. Should you decide to return, please do not hesitate to contact me directly so we can ensure your next stay is exceptional. Best regards, Salomé E-commerce & Marketing Manager Le Louise Hotel Brussels - MGallery Collection

A comfortable place to stay in Brussels.

トリップアドバイザーの評価 4.0/5

theodoret373 Couples - トリップアドバイザー認証口コミ

Dear teodoret373, Thank you for your kind feedback regarding your stay at Le Louise Hotel Brussels - MGallery. We are delighted to hear that you found our hotel comfortable, clean, and well-located. We are especially pleased that our team’s friendliness stood out to you, and we’ll be sure to share your comments with them. Your mention of the room's size, quietness, and the quality of our linens is greatly appreciated, and we’re glad you had a smooth check-in and check-out experience. We also appreciate your constructive feedback on the lobby décor, and we’ll take it into consideration for future improvements. Once again, thank you for sharing your experience. We look forward to welcoming you back on your next visit to Brussels. Sincerely, Salomé.C Ecommerce Marketing Manager

Won't be Back

トリップアドバイザーの評価 2.0/5

reatigger トリップアドバイザー認証口コミ

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,189 件のレビュー 8.8/10 客室
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  • 337 件のレビュー 8.4/10 清潔さ
  • 172 件のレビュー 7.9/10 バー&飲料

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