イビスブリュッセルオフグランプラス 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,371 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • ALLSAFE Bureau Veritas ラベル

  • 所在地: 有名なブリュッセルのグランプラスから徒歩2分

  • 所在地: 中央駅や公共交通機関の利用に便利

  • 全館禁煙ホテル

当ホテルの客室

ホテル所在地

イビスブリュッセルオフグランプラス

Grasmarkt 100, Rue du Marché aux Herbes 100
1000 ブリュッセル
ベルギー

GPS:50.846767, 4.355081

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 全館禁煙

ST MICHEL

親しみやすい雰囲気のこのバーは、ご友人との談笑など、昼夜を問わずお気軽にご利用いただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  3,371 件のレビュー

トリップアドバイザーの評価  4.0/5  3,829 件のレビュー

2023エクセレンス認証

Location Great

トリップアドバイザーの評価 5.0/5

everochfort トリップアドバイザー認証口コミ

Great location. Less than a five minute walk from Grand-Place. Restaurants, Bars & Shop all within walking distance. The Brussels Central Station is a five minute walk from the Hotel so very convenient if travelling by Train to/from Airport. Hotel is very clean and & modern. The staff were very polite & helpful. The luggage storage room with the lockers is a great idea - wish more Hotel's had this feature. Breakfast was very good - the scrambled eggs were deliciously creamy. The room was very clean, good TV channels, toiletries provided in bathroom. Slept well both nights. We both found the room quite small and tight to work around & shower very small space also. However we were only there for a two night stay and were out during the day so it was not too much of an issue. Would stay here again if returning to Brussels. Very nice Hotel.

Dear Guest, Thanks for your review about our hotel. We're thrilled to hear that our prime location contributed positively to your stay and that the proximity to Grand-Place and Brussels Central Station was convenient for your travels. It's wonderful to know that the cleanliness and modernity of our hotel met your expectations, and that you found our team polite and helpful. We appreciate your compliments on our luggage storage room and are glad you enjoyed the breakfast, especially the scrambled eggs. We understand that the room size and shower space did not fully meet your expectations. Our rooms are designed to be cozy and efficient, and while they may seem smaller compared to others, we hope that the overall comfort, including our Sweet Bed by ibis, and the provided amenities helped to ensure a restful sleep. Kind regards, Jurgen Van der Haegen, General Manager

とても良かった!

お客さまの声 5.0/5

Shuhei ファミリー - 確認済みレビュー すべて

立地もスタッフもとても良かったです。

Shuhei 様 この度は、ibis Brussels Off Grand Place をご利用いただき、誠にありがとうございました。 お客様が立地とスタッフの両方にご満足いただけたと伺い、大変嬉しく思います。私たちのホテルは歴史的な市街中心部に位置し、ブリュッセル中央駅やグランプラスから徒歩わずか2分という絶好のロケーションに恵まれております。また、多言語を話すスタッフがお客様の快適な滞在をサポートできたことを嬉しく思います。 またのお越しをお待ちしております。 Jurgen Van der Haegen, General Manager

Staying in the middle of the city

トリップアドバイザーの評価 5.0/5

853ufuku ファミリー - トリップアドバイザー認証口コミ

Staying in the middle of the city was a great experience for me and my family. Location is very close to many places. Brussel central train station is a few hundreds meters away from the hotel. The room is small but friendly although we stayed totally 3 adults we didn’t face any problems. The breakfast was good and had so many choices.

Dear Guest, Thank you for the time you have taken to write a review. We're thrilled to hear that our central location provided a convenient base for you and your family's city exploration, and that our proximity to the Brussels central train station added to the ease of your stay. It's also gratifying to know that our room accommodations met your needs even with three adults sharing the space. We are pleased that our breakfast selection was to your satisfaction, offering a variety of choices to start your day right. Jurgen Van der Haegen, General Manager

フレンドリーでありながら、非常に丁寧なホテルスタッフの対応に感謝

お客さまの声 5.0/5

匿名 一人 - 確認済みレビュー すべて

ホテルスタッフの対応が非常に親切で丁寧で非常に良かった。 部屋はきれいに清掃されていた。

様 この度は、ibis Brussels Off Grand Placeにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。 スタッフに関するお褒めの言葉をいただき、大変感謝しております。私たちのフレンドリーで丁寧なサービスが、お客様のご期待に沿うことができて嬉しく思います。清潔な客室を提供することは、私たちの最優先事項の一つですので、その点を評価いただけたことを嬉しく思います。 Wi-Fiのセキュリティについてのご意見もありがたく受け止めております。お客様の安心と快適なご利用のために、現在のシステムを検討し、必要に応じて改善を図ってまいります。 またのお越しを心よりお待ちしております。 Jurgen Van der Haegen, General Manager

The Brussels experience... lost in translation

トリップアドバイザーの評価 4.0/5

MDBGhent トリップアドバイザー認証口コミ

I arrive at the reception of Ibis off Grand Place… where I got the real Brussels treatment: Me: “Goedemiddag” Receptionist: “Bonjour” Me: Mental note to myself: “OK… no Dutch” (admittedly, a classic reaction of Flemish Belgians travelling to Brussels). Me: “I’m checking in” Receptionist: “Bien sur, monsieur” Receptionist then hands me my key card without saying much… Me: “What is my room number?” Receptionist: “Quatre cent trente-deux… c’est au quatrième étage” Me : “Thank you” It turns out my key card doesn’t work, so I return to the reception… Me: “Sorry, the key card doesn’t work” Receptionist: “Ah désolé, je vais vous donner une autre. Pas de soucis.” Next morning at check-out… I am moving to the “drop your key card box” to drop my key card taking the quick check-out option in order to avoid another Babylonian conversation with the receptionist, as the receptionist (another one today) addresses me. Receptionist: “Vous pouvez aussi me donner la carte comme ça, monsieur” Me: “There you go… have a nice day” Receptionist: “Merci” Me: Sighs Look… I do understand and speak French, but I feel much more comfortable in Dutch (my mother language) and in English. Dutch, French and German (all official languages in Belgium) and English should be mandatory languages for a receptionist in an international hotel in Brussels. And it really is the receptionist who should adapt to the guest’s language preference/ability and not the other way around. PS Apart from the language issue... everythings was just fine, of course...

Dear Guest, Thank you for taking the time to share your review. We're delighted to hear that the value and location of our hotel met your expectations and appreciate your kind words. Our hotel's central location in the historical city centre, just a short walk from the Grand Place, makes it an ideal base for exploring Brussels. We also pride ourselves on offering comfortable accommodations with our Sweet Bed by ibis, ensuring a restful night's sleep. Regarding the language preferences of our guests, we strive to offer multilingual service, and our staff is trained to communicate effectively in multiple languages, including French, Dutch, English, and German, to accommodate the linguistic diversity of our guests. We're sorry to hear that there was a misunderstanding at the reception, and we will certainly take your feedback into consideration as we continue to train our staff to better recognize and adapt to our guests' language preferences. We hope to welcome you back in the future. Best wishes, Jurgen Van der Haegen, General Manager

との提携 TripAdvisor

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