イビスブリュッセルオフグランプラス 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,587 件のレビュー

ベストレートをお約束
イビスブリュッセルオフグランプラス - Image 1
イビスブリュッセルオフグランプラス - Image 2
イビスブリュッセルオフグランプラス - Image 3
イビスブリュッセルオフグランプラス - Image 4
Grasmarkt 100, Rue du Marché aux Herbes 100, 1000 ブリュッセル, ベルギー

説明

ホテルのその他の情報

  • 所在地: 有名なブリュッセルのグランプラスから徒歩2分

  • 所在地: 中央駅や公共交通機関の利用に便利

  • 全館禁煙ホテル

当ホテルの客室

ホテル所在地

イビスブリュッセルオフグランプラス

Grasmarkt 100, Rue du Marché aux Herbes 100
1000 ブリュッセル
ベルギー

GPS:50.846767, 4.355081

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 全館禁煙
建物付近
  • 駐車場

ST MICHEL

親しみやすい雰囲気のこのバーは、ご友人との談笑など、昼夜を問わずお気軽にご利用いただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,587 件のレビュー

トリップアドバイザーの評価  4.0/5  3,865 件のレビュー

2024エクセレンス認証

Very good

トリップアドバイザーの評価 4.0/5

delagioventu ビジネス - トリップアドバイザー認証口コミ

Very nice hotel, ideally situated just a few steps away from the grand place, safe and tourist area, parking lot, 25 euros a day just next to it, thechotel really has a lot to offer. Efficient staff, amenities basic, rooms all right, nothing too fancy but very good quality price.

Dear Giove, Thank you for taking the time to share your review. We are delighted that you enjoyed our prime location just steps from the Grand Place, the secure environment, convenient parking, and the value we offer. It is great that our team's efficiency and the quality of our rooms contributed to a positive stay. Additionally, we are pleased that you found our hotel to offer good value for the quality provided. We hope we will have the opportunity to see you again in the future. Best regards, Jurgen Van der Haegen, General Manager

Perfect options for a few nights stay in Brussels. Rooms are 1.5X in size of IBIS STANDARDS…

トリップアドバイザーの評価 5.0/5

rohankamra90 Couples - トリップアドバイザー認証口コミ

Perfect location Clean rooms Courteous staff Opt in for breakfast during checking to save some €€€. If you opt in before 12 midnight for the next day is €3 cheaper Large rooms, enough space for two people Decent size washrooms Go for it without second thoughts..

Dear Rohan, Thank you very much for this kind review of your recent stay. We're overjoyed to hear that your stay at ibis Brussels Off Grand Place was to your satisfaction. We are delighted that you appreciated the spaciousness of our rooms, the pristine condition of our accommodations, and the warm service provided by our staff. Opting for our breakfast deal is indeed a savvy choice, and we're glad you found it to your advantage. It's great to know that the size of our washrooms also contributed to a comfortable experience. Your mention of the convenience of our location underscores our commitment to ensuring guests have easy access to the heart of Brussels, with numerous attractions just a stroll away. We look forward to seeing you again soon. Best regards, Jurgen Van der Haegen, General Manager

Dirty, Noisy, Arrogant Staff

トリップアドバイザーの評価 2.0/5

Ivo C ビジネス - トリップアドバイザー認証口コミ

Location is super good, right at the heart of the action. That is this hotel’s saving grace. Otherwise the worse IBIS experience I ever had. Would totally put me off the IBIS brand. First assigned room had a terrible excrement smell. Hotel still had some 10 rooms empty so they switched rooms no questions asked. Paper thin walls means you can hear the other people in other rooms and in corridor just as if you are part of the action. No tea and coffee facilities in room. Basic thin and harsh towels. Zero minutes grace for a free late checkout. On the positive a decent buffet breakfast.

Dear Ivo, Thank you for taking the time to share your feedback. We are pleased that you found our location to be excellent, situated right in the heart of Brussels, providing convenient access to the city's historic and cultural attractions. However, we regret to hear that your initial room did not meet our standards of cleanliness and that the sound insulation did not provide the peace and comfort we aim to offer. We understand the importance of a restful environment and apologize for any inconvenience caused. Additionally, we acknowledge your disappointment regarding in-room amenities and the absence of tea and coffee facilities in standard rooms. We offer these conveniences in our premium rooms, along with other enhanced features, for those who value these additional comforts. As for the towels, we strive to balance guest comfort with environmental considerations, providing extra towels upon request to align with our Planet 21 initiative. Regarding the late checkout policy, we aim to accommodate our guests' needs while managing the availability of our rooms, and we are sorry if this policy did not meet your expectations on this occasion. We also take note of your comments regarding our team's service and apologize for any perception of arrogance; this is certainly not the standard we strive for, and we will address this feedback internally. Finally, we are delighted that you enjoyed the buffet breakfast, which is a point of pride for us in offering a variety of delicious options to start the day. We hope that despite the issues encountered, the positive aspects of your stay will encourage you to return, giving us another opportunity to better serve you. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Jurgen Van der Haegen, General Manager

好立地

お客さまの声 4.0/5

匿名 ファミリー - 確認済みレビュー すべて

部屋の鍵に問題があり、フロントに申し出たら直ぐに部屋を変えてくれた。

様 この度は、ibis Brussels Off Grand Placeにご宿泊いただきまして、誠にありがとうございました。 私どもは、当ホテルの立地や清潔さについてのお褒めの言葉を大変嬉しく思っております。私たちのホテルは、ブリュッセルの中心地に位置しており、グランプラスからわずか2分の距離にありますので、多くのレストランや観光スポットへのアクセスが便利です。 しかしながら、部屋の鍵に関する問題やエアコンの温度設定、トイレの換気についてのご不満をお聞きし、申し訳なく思っております。お部屋の鍵に関しては、迅速に対応し別のお部屋をご用意することで解決することができましたが、今後のサービス向上に向けた貴重なご指摘として受け止めております。また、エアコンに関しましては、個別の温度調節が可能ですが、私たちの自動システムは外気温に基づいて建物の温度を調整しております。これは環境に配慮した選択であり、過度な冷暖房を避けるために導入しております。トイレの換気につきましても、ご提案ありがとうございます。 最後に、お客様には当ホテルの快適なSweet Bed by ibisをご利用頂き、非常に嬉しく思います。私どもは、お客様に最高の睡眠体験をご提供するために、2019年に全ての寝具を新しくしました。 ご意見とご感想をお寄せいただき、ありがとうございました。またのお越しをお待ちしております。 Jurgen Van der Haegen, General Manager

poor service at Frontdesk. unfriendly and unhelpful.

トリップアドバイザーの評価 2.0/5

Lim S トリップアドバイザー認証口コミ

FD guy not at counter. chit-chating in room. Unfriendly and unhelpful. Room booked by my son. an Accor good member. We had to ASK the guy for welcome drink. No coffee in the room - again had to ASK. No bottled water. Second day, wanted to charge 6EUR for water. FD staff at Ibisoff Grand Place Brussels are really poor. Bad attitude or badly trained Contrast with the great Ibis FD staff at Ibis Paris Rue Lafayette (Merriam).

Dear Guest, Thank you for taking the time to provide this feedback. We regret to hear that your interactions with our front desk staff did not meet the exceptional standards we strive to uphold. Creating a welcoming and helpful atmosphere for our guests is a top priority, and it is disappointing to learn that we fell short of these goals during your visit. Furthermore, it is our policy to provide a complimentary welcome drink to our valued Accor members, and we apologize for any oversight in extending this courtesy to you without prompt. We understand that the availability of in-room amenities such as coffee and bottled water can significantly enhance the comfort of your stay. We offer these conveniences in our premium rooms, and we apologize if this was not clearly communicated to you upon your arrival. Additionally, we are sorry to hear about the confusion regarding the water charge on the second day of your stay. Our intention is always to provide transparent and fair pricing for all additional services. We appreciate your acknowledgment of the positive experiences you've had with our ibis family at the Ibis Paris Rue Lafayette. It is clear that we have areas to improve upon to ensure that our service consistently reflects the high standards of the ibis brand. We look forward to welcoming you very soon. Best regards, Jurgen Van der Haegen, General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 2,724 件のレビュー 9.8/10 ロケーション
  • 2,369 件のレビュー 6.1/10 客室
  • 1,802 件のレビュー 9/10 サービス
  • 36 件のレビュー 8.9/10 インターネット
  • 1,369 件のレビュー 4.5/10 快適さ
  • 1,147 件のレビュー 8.9/10 朝食
  • 830 件のレビュー 7.4/10 清潔さ

Powered by Trustyou

周辺の他の施設

ブリュッセルのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。