イビスブリュッセルオフグランプラス 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,415 件のレビュー

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説明

ホテルのその他の情報

  • 朝食ビュッフェ 6:30~10:00(週末は 10:30 まで - 美容のため、睡眠は大事です)

  • 最高のロケーション - ブリュッセルのグランプラスにあります

  • 中央駅に直接アクセスできます。

  • グリーンキー認証ホテル

当ホテルの客室

ホテル所在地

イビスブリュッセルオフグランプラス

Grasmarkt 100, Rue du Marché aux Herbes 100
1000 ブリュッセル
ベルギー

GPS:50.846767, 4.355081

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 全館禁煙
建物付近
  • 駐車場

ST MICHEL

親しみやすい雰囲気のこのバーは、ご友人との談笑など、昼夜を問わずお気軽にご利用いただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,415 件のレビュー

トリップアドバイザーの評価  4.0/5  3,912 件のレビュー

2025エクセレンス認証

Ibis Brussels off Grand Place

トリップアドバイザーの評価 4.0/5

beachb569 トリップアドバイザー認証口コミ

Room rather hot due to policy of no suing air-conditioning in the winter period. Provided with a fan by reception to cold the room. Otherwise excellent. Great location and setting in Brussels City centre

Dear Guest, We are grateful to you for taking the time to send us your review. We're pleased our team could provide a fan to enhance your comfort during stay. That said, we regret any discomfort caused by our seasonal temperature regulations which prioritize environmental sustainability. Finally, we're delighted you appreciated our prime location near Brussels' iconic Grand Place, ideal for exploring the city's charm. It would be a pleasure to welcome you back in the future. Kind regards, Jurgen Van der Haegen, General Manager

Perfect location, good value

トリップアドバイザーの評価 4.0/5

Traveler379940 トリップアドバイザー認証口コミ

Hotel is few steps from Grand Place, lot of restaurants and stores, near Brussels central, and carrefour. Receptionist is nice - they allowed early check in as the room was available. Compared to Ibis Amsterdam Centre where we stayed for 4 nights, the room in Ibis Brussels has more space, table for writing, bigger washroom. There is free water refill In the reception. Breakfast is also good.

Dear Guest, Thank you for your positive review. We're delighted our central location made exploring Brussels convenient for you. Our team takes pride in offering flexible check-in options when possible, and we're glad this enhanced your stay. It's wonderful you appreciated the thoughtful room layout with dedicated workspace and spacious bathroom. We're also pleased you enjoyed the breakfast selections and found our complimentary water station useful during your visit. We hope to welcome you back soon. Best regards, Jurgen Van der Haegen, General Manager

お客さまの声 4.5/5

Junko N. ファミリー - 確認済みレビュー すべて

立地がよく、スタッフの方も親切でした。

Junko様 この度は貴重なご意見をお寄せいただき、誠にありがとうございます。 当ホテルの立地にご満足いただき、大変嬉しく存じます。グランプラス近くという立地は、多くのお客様にご好評いただいております。 スタッフの親身な対応がお役に立てたこと、ベストレートでのご予約をスムーズにご利用いただけことを、光栄に存じます。 一方で、シャワーブースの使い勝手につきましてご不便をおかけし、大変申し訳ございませんでした。また、ALL – Accor Live Limitlessの会員特典に関して、ご期待に十分お応えできなかった点についても、お詫び申し上げます。貴重なご意見は今後の改善に活用させていただきます。 とはいえ、グランプラスや中央駅まで徒歩圏内という立地が、ご家族での観光にもお役立ていただけたこと、改めて嬉しく存じます。 またのお越しを心よりお待ちしております。 Jurgen Van der Haegen, General Manager

Booking Reliability Issues

トリップアドバイザーの評価 1.0/5

yangyuen トリップアドバイザー認証口コミ

I was genuinely looking forward to my stay at Ibis Brussels Off Grand Place, but the hotel canceled my confirmed reservation just an hour before arrival after 36 hours of travel, citing a missing credit card “guarantee” that was never required when booking directly through their site. Staff offered no solutions and left me scrambling for last-minute accommodations. If this can happen to a confirmed guest, it raises serious concerns about reliability—something travelers should be able to count on. To make matters worse, the reception staff noted that this situation was not special and had happened to multiple other guests before! If you do book here, exercise caution and double-check your reservation—especially if your travel needs are critical or tightly scheduled.

Dear Guest, Thank you for sharing your feedback about your experience at our hotel. We sincerely apologize for the unexpected reservation cancellation you experienced. Our team is committed to ensuring all bookings are honored as confirmed, and we deeply regret the significant inconvenience caused by this breakdown in our standard procedures. While we cannot undo the frustration caused, we would like to clarify that our reservation system automatically requests payment guarantees for certain rate types. Our front desk team is always available to assist with immediate solutions should any discrepancies arise, and we regret this wasn't communicated effectively during your experience. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Jurgen Van der Haegen, General Manager

An ideally located hotel in Brussels!

トリップアドバイザーの評価 5.0/5

MJCC1968 トリップアドバイザー認証口コミ

We stayed here for 4 nights over the August bank holiday weekend. The hotel is a short cab ride from the Eurostar terminal and is located within walking distance of many of the city's attractions. The main station is a 2 minute walk from the hotel. The hotel itself is lovely and all staff are friendly, helpful and professional. Our room was a good size, very clean with no noise of a night. Breakfast was very good and the bar is perfect for an afternoon/evening drink with tables outside where you can sit and watch the world go by! There are shops and restaurants outside the hotel and more within a short walking distance. We will stay here again when we return for a longer visit!

Dear Guest, Thank you for this kind review following your stay. We are thrilled to hear that your stay at ibis Brussels Off Grand Place was so enjoyable! Our team takes pride in providing professional service and comfortable accommodations, so it's rewarding to know you appreciated both our welcoming staff and your spacious, quiet room. We're delighted you enjoyed starting your days with our breakfast offerings and unwinding at our bar with its outdoor seating area—it’s fantastic these features contributed to your positive experience. Being steps away from Central Station and local attractions while offering easy access to quality dining options makes our location ideal for explorers like you! We hope to see you again in the future. Best regards, Jurgen Van der Haegen, General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 2,937 件のレビュー 9.8/10 ロケーション
  • 2,414 件のレビュー 6.3/10 客室
  • 2,007 件のレビュー 9/10 サービス
  • 29 件のレビュー 9.3/10 インターネット
  • 1,373 件のレビュー 4.6/10 快適さ
  • 1,211 件のレビュー 9/10 朝食
  • 854 件のレビュー 7.6/10 清潔さ

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