イビスブリュッセルオフグランプラス 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,500 件のレビュー

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Grasmarkt 100, Rue du Marché aux Herbes 100, 1000 ブリュッセル, ベルギー

説明

ホテルのその他の情報

  • 所在地: 有名なブリュッセルのグランプラスから徒歩2分

  • 所在地: 中央駅や公共交通機関の利用に便利

  • 全館禁煙ホテル

当ホテルの客室

ホテル所在地

イビスブリュッセルオフグランプラス

Grasmarkt 100, Rue du Marché aux Herbes 100
1000 ブリュッセル
ベルギー

GPS:50.846767, 4.355081

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 全館禁煙
建物付近
  • 駐車場

ST MICHEL

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,500 件のレビュー

トリップアドバイザーの評価  4.0/5  3,872 件のレビュー

2024エクセレンス認証

Excellent location, small room, very good breakfast.

トリップアドバイザーの評価 4.0/5

Susan S ファミリー - トリップアドバイザー認証口コミ

Hotel is perfectly located just a few minutes walk away from grand central station and also only a very short walk from Grand Place. Check-in was quick and efficient even though we were late arriving. Our room was on the 5th floor so ceiling was dormer style with very small window on the dormer slope. This made an already very small bedroom feel even smaller! Bathroom perfectly adequate but only had two very thin worn towels. It’s worth paying €15 for breakfast as there’s a good selection of cereals, fruit, yogurt, croissants, cold cuts and some hot options. The waffle maker was very busy while we were there with a selection of toppings! Fresh orange juice and good coffee options also available. Would have no hesitation recommending this hotel if you don’t mind a small room and having to ask for extra towels.

Dear Susan, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our check-in process efficient and our breakfast offerings to your satisfaction, with a variety of options from cereals to hot foods and a popular waffle maker. Our aim is to provide a delightful dining experience to start the day right. However, we regret to hear that the room size and the towels provided did not meet your expectations. Our rooms are designed to be cosy and efficient, and we're sorry to hear that the room felt smaller due to the dormer style window. Regarding the towels, we ensure that they are fresh and of quality, and we are looking into your comments to ensure that all our linens meet our guests' expectations. We also provide extra towels upon request to accommodate any additional needs. Finally, we are pleased that you appreciated our prime location, just a short walk from both the central train station and the historic Grand Place, making it convenient for our guests to explore the beauty of Brussels. We are also glad to hear that you would recommend our hotel despite the inconveniences mentioned. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Jurgen Van der Haegen, General Manager

A great place to stay

トリップアドバイザーの評価 5.0/5

ColAIDenison Couples - トリップアドバイザー認証口コミ

Our first time to Brussels and we chose this hotel because of its proximity to the Grand Place and Centre of town. Very attentive staff and a friendly atmosphere. Room was just what we wanted and met our needs. The breakfast was a highlight. Well presented and great range on offer. Overall a first class stay. Recommended

Dear Denis, Thank you very much for this kind review of your recent stay. We are thrilled to hear about your excellent stay at ibis Brussels Off Grand Place. We are delighted that you enjoyed the convenient location just a stone's throw away from the Grand Place, the diligent attention from our multilingual staff, and the warm ambiance we strive to provide. Your satisfaction with the comfortable room, complete with our Sweet Bed by ibis for your sleeping comfort, is wonderful to know. Furthermore, we're pleased that our breakfast offerings, with a wide selection to start your day right, were a highlight of your visit. We look forward to seeing you again soon. Best regards, Jurgen Van der Haegen, General Manager

Very good

トリップアドバイザーの評価 4.0/5

delagioventu ビジネス - トリップアドバイザー認証口コミ

Very nice hotel, ideally situated just a few steps away from the grand place, safe and tourist area, parking lot, 25 euros a day just next to it, thechotel really has a lot to offer. Efficient staff, amenities basic, rooms all right, nothing too fancy but very good quality price.

Dear Giove, Thank you for taking the time to share your review. We are delighted that you enjoyed our prime location just steps from the Grand Place, the secure environment, convenient parking, and the value we offer. It is great that our team's efficiency and the quality of our rooms contributed to a positive stay. Additionally, we are pleased that you found our hotel to offer good value for the quality provided. We hope we will have the opportunity to see you again in the future. Best regards, Jurgen Van der Haegen, General Manager

Perfect options for a few nights stay in Brussels. Rooms are 1.5X in size of IBIS STANDARDS…

トリップアドバイザーの評価 5.0/5

rohankamra90 Couples - トリップアドバイザー認証口コミ

Perfect location Clean rooms Courteous staff Opt in for breakfast during checking to save some €€€. If you opt in before 12 midnight for the next day is €3 cheaper Large rooms, enough space for two people Decent size washrooms Go for it without second thoughts..

Dear Rohan, Thank you very much for this kind review of your recent stay. We're overjoyed to hear that your stay at ibis Brussels Off Grand Place was to your satisfaction. We are delighted that you appreciated the spaciousness of our rooms, the pristine condition of our accommodations, and the warm service provided by our staff. Opting for our breakfast deal is indeed a savvy choice, and we're glad you found it to your advantage. It's great to know that the size of our washrooms also contributed to a comfortable experience. Your mention of the convenience of our location underscores our commitment to ensuring guests have easy access to the heart of Brussels, with numerous attractions just a stroll away. We look forward to seeing you again soon. Best regards, Jurgen Van der Haegen, General Manager

Dirty, Noisy, Arrogant Staff

トリップアドバイザーの評価 2.0/5

Ivo C ビジネス - トリップアドバイザー認証口コミ

Location is super good, right at the heart of the action. That is this hotel’s saving grace. Otherwise the worse IBIS experience I ever had. Would totally put me off the IBIS brand. First assigned room had a terrible excrement smell. Hotel still had some 10 rooms empty so they switched rooms no questions asked. Paper thin walls means you can hear the other people in other rooms and in corridor just as if you are part of the action. No tea and coffee facilities in room. Basic thin and harsh towels. Zero minutes grace for a free late checkout. On the positive a decent buffet breakfast.

Dear Ivo, Thank you for taking the time to share your feedback. We are pleased that you found our location to be excellent, situated right in the heart of Brussels, providing convenient access to the city's historic and cultural attractions. However, we regret to hear that your initial room did not meet our standards of cleanliness and that the sound insulation did not provide the peace and comfort we aim to offer. We understand the importance of a restful environment and apologize for any inconvenience caused. Additionally, we acknowledge your disappointment regarding in-room amenities and the absence of tea and coffee facilities in standard rooms. We offer these conveniences in our premium rooms, along with other enhanced features, for those who value these additional comforts. As for the towels, we strive to balance guest comfort with environmental considerations, providing extra towels upon request to align with our Planet 21 initiative. Regarding the late checkout policy, we aim to accommodate our guests' needs while managing the availability of our rooms, and we are sorry if this policy did not meet your expectations on this occasion. We also take note of your comments regarding our team's service and apologize for any perception of arrogance; this is certainly not the standard we strive for, and we will address this feedback internally. Finally, we are delighted that you enjoyed the buffet breakfast, which is a point of pride for us in offering a variety of delicious options to start the day. We hope that despite the issues encountered, the positive aspects of your stay will encourage you to return, giving us another opportunity to better serve you. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Jurgen Van der Haegen, General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,156 件のレビュー 8.8/10 朝食
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