Novotel Frankfurt City bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.342 ulasan

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Novotel Frankfurt City - Image 1
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Novotel Frankfurt City - Image 4
Lise-Meitner-Strasse 2, 60486 FRANKFURT AM MAIN, Jerman

Deskripsi

Keistimewaan hotel

  • Berlokasi ideal untuk mengunjungi Pameran Dagang Frankfurt dan ke stasiun kereta utama

  • Kamar besar dengan tempat tidur Novotel Live'n 'Dream dan WiFi

  • Lounge, bar, dan tempat makan NOVO² - Mengobrol dan bersantai dalam suasana ruang tamu

  • Ramah keluarga: Pojok Anak, kamar keluarga dan banyak lagi.

  • Fasilitas pertemuan untuk 250 orang

Akomodasi kami

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Lokasi hotel

Novotel Frankfurt City

Lise-Meitner-Strasse 2
60486 FRANKFURT AM MAIN
Jerman

GPS:50.115482, 8.642122

Telepon
Fax +49 69 79303930

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

NOVO² RESTAURANT

Kami menyajikan hidangan urban khas dari seluruh dunia di restoran kami yang ber-AC. Teras kami adalah tempat populer untuk menikmati makanan lezat dan minuman segar saat cuaca cerah.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  1.342 ulasan

Peringkat TripAdvisor  3.5/5  1.189 ulasan

OK for a short business stay.

Catatan Tripadvisor 3.0/5

bizfish Ulasan TripAdvisor tersertifikasi

Adequate is the best description. Check in was OK but very busy. Rooms were OK but no water provided and the plumbing in the bathroom was not ideal - the room had a sewerage smell and housekeeping just used air freshener.... Beds were good but shower pressure was low. Limited amenities. Breakfast was very good and the dinner choice was limited but good quality.

Warning - breakfast closes half an hour before advertised

Catatan Tripadvisor 2.0/5

lauraparke926 Keluarga - Ulasan TripAdvisor tersertifikasi

We’re currently staying with 2 children and asked last night what time breakfast was served until. We were told 10.30 and so came down at 10.00 this morning. After being ignored for around 5 minutes a man came up to us and said we could pay if we wanted but there was no point as we only had 25 minutes to eat. I then went to discuss the matter with reception and they pretty much said sorry we should be able to get food until 10.30 and then it would be cleared away but then we could stay and eat. I said that was my understanding but not what we had been told in the restaurant. They did apologise but did nothing to rectify the issue. I now have 2 very hungry children, one of which is in tears. I worked for Hilton for 10 years on front desk (and my husband also did for 3 years, in the restaurant) and this would not happen there. I only gave Novotel a try because it was closer to where we needed to be but I will go back to Hilton next time. The customer service is much much better and the timings are as advertised. Nobody would be pretty much turned away from the restaurant half an hour before breakfast closed. Rooms are basic but are clean, no irons but there is an ironing room available.

Dear lauraparke926, Thank you for taking the time to share your feedback. I’m truly sorry to hear about the experience you had with the breakfast service during your stay. It seems there was a miscommunication regarding the timing, which understandably led to frustration, especially with children involved. The team in the restaurant was simply trying to inform you of the buffet closing time to avoid any surprises when food is cleared at 10:30, but I understand this message may not have been communicated in the best way, and I apologize for that. I also regret that this situation wasn't handled more proactively at the time. We strive to provide excellent service, and I’m sorry we fell short of your expectations on this occasion. Your feedback is invaluable, and we will ensure our team is reminded of the importance of clear and considerate communication with our guests. Thank you again for sharing your thoughts, and I hope we have the opportunity to better meet your expectations should you choose to stay with us again. Best regards, Lars Paschold Guest Experience Assistant

Not comfortable pillows.

Catatan Tripadvisor 3.0/5

Sonya R Ulasan TripAdvisor tersertifikasi

Friendly and helpful staff. Large selection of pleasant food for breakfast with juices, coffee etc. Room was a good size, clean. But, we have in room two super soft pillows for each of us. It was impossible to sleep on them because it was really low position for head (almost flat). I took out blankets from the covers, rolled them and used as support for pillows. I guess hotel should have at least one soft pillow and one firm to accommodate different preferences of guests.

Good Hotel and value for money. Nice Location

Catatan Tripadvisor 5.0/5

NorthStar52184343453 Keluarga - Ulasan TripAdvisor tersertifikasi

Excellent service provided by staff Zdarsky while in Frankfurt City, She made our check in smooth and gave us lots of good information about the thing to do nearby. Nearby to the City centre and is in a good location.Highly recommended hotel in Frankfurt.

Near the Messe conference centre

Catatan Tripadvisor 4.0/5

md1mm Ulasan TripAdvisor tersertifikasi

This is not a top of the range Novotel but it is perfectly adequate. It is clean and offers most of what you would want without luxury. It is around 10 minutes walk from the Messe conference centre. There is not much around this hotel and it is around 30 minutes walk to downtown. The hotel has a restaurant which is OK but not at all busy considering the size of the hotel. Breakfast was very good. Would I stay again? Yes if I was attending a meeting at the Messe centre and did not want to pay the Marriott prices.

Hello md1mm, thank you very much for your review and your frank words. I am pleased that we were able to meet your expectations and that you had a good stay with us at the trade fair. We are already looking forward to your next visit and I wish you a wonderful time until then. Best regards, Lars Paschold Guest Experience Assistant

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 514 ulasan 8.8/10 Lokasi
  • 768 ulasan 7.3/10 Kamar
  • 707 ulasan 9.2/10 Pelayanan
  • 15 ulasan 8.2/10 Internet
  • 424 ulasan 8.4/10 Sarapan
  • 358 ulasan 7.4/10 Kebersihan
  • 156 ulasan 7.4/10 Makanan
  • 120 ulasan 7.3/10 Fasilitas

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di Frankfurt Am Main

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.