Novotel Frankfurt City bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.373 ulasan

Novotel Frankfurt City - Image 1
Novotel Frankfurt City - Image 2
Novotel Frankfurt City - Image 3
Novotel Frankfurt City - Image 4

Deskripsi

Keistimewaan hotel

  • Berlokasi ideal untuk mengunjungi Pameran Dagang Frankfurt dan ke stasiun kereta utama

  • Kamar besar dengan tempat tidur Novotel Live'n 'Dream dan WiFi

  • Lounge, bar, dan tempat makan NOVO² - Mengobrol dan bersantai dalam suasana ruang tamu

  • Ramah keluarga: Pojok Anak, kamar keluarga dan banyak lagi.

  • Fasilitas pertemuan untuk 250 orang

Akomodasi kami

Pesan hotel ini
Kamar 1

Lokasi hotel

Novotel Frankfurt City

Lise-Meitner-Strasse 2
60486 FRANKFURT AM MAIN
Jerman

GPS:50.115482, 8.642122

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

NOVO² RESTAURANT

Kami menyajikan hidangan urban khas dari seluruh dunia di restoran kami yang ber-AC. Teras kami adalah tempat populer untuk menikmati makanan lezat dan minuman segar saat cuaca cerah.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  1.373 ulasan

Peringkat TripAdvisor  3.7/5  1.194 ulasan

A Disappointing Experience

Catatan Tripadvisor 2.0/5

Walther P Ulasan TripAdvisor tersertifikasi

Dear Vanamstel, Thank you for taking the time to share your detailed feedback. I am genuinely sorry to read that your stay did not meet your expectations, and I would like to offer you my sincere apologies for the inconvenience you experienced. Your comments regarding the overwhelming number of tour groups during your arrival and at breakfast are absolutely valid. On the morning in question, we experienced an unusually high volume of departures from multiple groups, all with the same schedule. This led to a level of crowding we ourselves had not encountered before. We have already begun reviewing measures to better handle such situations in the future—for example, by opening breakfast earlier on high-volume days to ease the pressure and improve the overall guest experience. I also regret that you were unable to enjoy dinner or order room service on your first evening. While we do our best to accommodate every guest, capacity limits can unfortunately be reached during peak times. We're actively working on improving communication and guest flow, especially in situations involving large group check-ins. As for your remarks on the rooms and gym: we understand that the overall comfort and quality of facilities are essential. At our property, various areas are regularly renovated or renewed, and we hope to further improve our rooms in the future as well. Our fitness area is designed for basic workouts, though we understand it may not meet the expectations of guests seeking a more extensive gym setup. Regarding the bathroom, please allow me to clarify that it is heated through our central ventilation system, which is regulated by the temperature settings in the main room. This setup eliminates the need for a separate heating unit in the bathroom. Once again, I’m truly sorry that your stay with us did not reflect the standards you rightfully expect from a Novotel. We appreciate your honest feedback—it helps us continue to improve—and we hope to have the chance to restore your trust in the future. Warm regards Lars Paschold Guest Experience Assistant

Free Parking......No chance!

Catatan Tripadvisor 3.0/5

healeddoughnut Ulasan TripAdvisor tersertifikasi

Hi healeddoughnut, Thank you for your feedback and for being a loyal guest at our hotel. We greatly value your opinion and appreciate you sharing your experience. I’d like to clarify a few points regarding the parking. In addition to our underground car park, we also offer complimentary outdoor parking spaces on the hotel property. The €20 fee for the underground parking is a special rate for our house guests and applies per night, regardless of the arrival and departure time. This pricing structure allows us to maintain and operate the garage while keeping costs fair and transparent. We operate on a user-pays principle to avoid including parking fees in the room rate, which would also charge guests who arrive via other means of transport, such as public transportation or bicycles. Furthermore, we regularly analyze market rates around the hotel and are proud to offer parking prices that are lower than the average for both hourly and overnight rates in the area. We understand your concerns and hope this information provides some clarity. If you have any further suggestions or feedback, please don’t hesitate to share. We hope to welcome you back soon and ensure a great overall experience. Kind regards, Lars Paschold Guest Experience Assistant

Comfortable

Catatan Tripadvisor 5.0/5

Hayley G Keluarga - Ulasan TripAdvisor tersertifikasi

Great stay, nice location.

Catatan Tripadvisor 5.0/5

Samlad31 Solo travel - Ulasan TripAdvisor tersertifikasi

OK for a short business stay.

Catatan Tripadvisor 3.0/5

bizfish Ulasan TripAdvisor tersertifikasi

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 559 ulasan 8.7/10 Lokasi
  • 814 ulasan 7.3/10 Kamar
  • 744 ulasan 9/10 Pelayanan
  • 14 ulasan 8.5/10 Internet
  • 436 ulasan 8.3/10 Sarapan
  • 380 ulasan 7.7/10 Kebersihan

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