ibis Southampton Centre bintang 3

Catatan tamu Avis (Peringkat ALL) 4.2/5 1.069 ulasan

Jaminan Harga
Terbaik
ibis Southampton Centre - Image 1
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9 West Quay Road, SO15 1RA SOUTHAMPTON, Britania Raya

Deskripsi

Keistimewaan hotel

  • Convenient location close to City and Ocean cruise terminals

  • 5 minutes walk from Southampton Central train station

  • Onsite parking for just £12 a night

  • 24/7 reception

  • Pet-friendly rooms

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Lokasi hotel

ibis Southampton Centre

9 West Quay Road
SO15 1RA SOUTHAMPTON
Britania Raya

GPS:50.905441, -1.414061

Telepon
Fax +44 23 8022 3273

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

CHARLIES CORNER

People and music, food and drink, coffee and chatter - it all comes together at Charlies Corner. Whether just popping in for a coffee, or spending the evening listening to live music, you can be sure you will be well looked after at Charlies.

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  1.069 ulasan

Peringkat TripAdvisor  3.6/5  1.408 ulasan

Terrible hotel - didn’t get a wink of sleep!

Catatan Tripadvisor 1.0/5

adam p Ulasan TripAdvisor tersertifikasi

Terrible experience. Plagued by the fire alarm all night, I made a complaint because we didn’t get any sleep and customer service basically just told us where to go. I even raised it at reception where the staff couldn’t have cared less. I will never ever stay at an Accor hotel again. You are better off at the budget hotel across the road. At least there you can actually sleep! Even travelodge is better than this sh^thole. Awful hotel, and even worse service by the management who clearly do not give a s*^t if you get any sleep or not!

good afternoon, Thank you for sharing your thoughts following your recent stay. We understand how disruptive a fire alarm activation can be, especially during the night, and it’s never the experience any guest hopes for. The alarm system is designed to prioritise the safety and wellbeing of everyone in the building, and when it sounds—whether due to a genuine concern or a false trigger—our procedures require us to respond immediately and thoroughly. Regarding your interactions with the team, your feedback is taken seriously. Our staff are trained to follow safety protocols during and after an alarm. We appreciate you taking the time to detail your experience, and we hope any future travels—wherever they take you—run far more smoothly. kind regards Faye

Cold and damp room with mould and condensation

Catatan Tripadvisor 1.0/5

davekatejones Ulasan TripAdvisor tersertifikasi

Cold and damp room with mould and condensation. On arrival at 3 ish the room was cold (15.5 deg) and the bedding was damp feeling. The room smelt heavily of cleaning product. The heating only improved this to 18 by evening. I raised the issue and was given an extra duvet and a heater. The bedding felt really damp and cold, like when camping! By morning the windows were wet with condensation and the room too cold to have a shower. Rooms have been OK before but this was Possibly the worst hotel experience we have ever had.

good morning Thank you for sharing your detailed feedback. We’re glad to hear that you’ve had positive experiences with us in the past, and we’re sorry that this stay did not meet your expectations. Our rooms are regularly maintained and cleaned according to strict standards, and we take concerns about temperature, bedding, and ventilation seriously. Our rooms do not feature air conditioning, which can affect airflow and condensation, particularly in colder or damp weather, and we aim to provide solutions such as extra duvets and portable heaters to help guests stay comfortable. Your observations about the room conditions are helpful, and they will be reviewed to ensure that future stays are more comfortable. We value your feedback and hope that, should you decide to stay with us again, your experience reflects the high standards we strive to offer. kind regards Faye

Cozy stay

Catatan Tripadvisor 5.0/5

Roving00334323358 Ulasan TripAdvisor tersertifikasi

Stayed at the Ibis Southampton and had really pleasant experience. The room was tidy, cozy, and had everything I needed. The Staff were wonderful, friendly, helpful, and always cheerful. Thank you to the whole team for making my stay so enjoyable.

Dear Guest , Thank you so much for your lovely review! We’re delighted to hear you enjoyed your stay and found the room comfortable and our team welcoming. Your kind words mean a lot to us. We hope to welcome you back to Ibis Southampton again soon !!! Kind Regards , Sakuni Wadduwage

Lovley place to stay

Catatan Tripadvisor 5.0/5

Patrycja W Ulasan TripAdvisor tersertifikasi

Really enjoyed my stay at the Ibis Southampton. The room was spotless and comfortable, and the staff were incredibly kind and attentive. Good location close to city centre and sea view.Highly recommended!

Dear Guest , Thank you so much for your lovely review! We’re delighted to hear you enjoyed your stay and found the room comfortable and our team welcoming. Your kind words mean a lot to us. We hope to welcome you back to Ibis Southampton again soon!!!! Kind Regards , Sakuni Wadduwage

Excellent stay!

Catatan Tripadvisor 5.0/5

Adriana D Ulasan TripAdvisor tersertifikasi

I had a wonderful stay. From the moment I arrived, the team made me feel genuinely welcome. A special thank you to Sukuni, whose warm and friendly greeting set the tone for the entire visit. I also want to highlight Eleonor and Martyna, who were incredibly helpful when I encountered an issue with my room. They handled the situation quickly, professionally, and with such kindness that it turned what could have been a stressful moment into a positive experience. Their attention to detail and willingness to go the extra mile truly stood out. Overall, the staff made my stay exceptional, and I wouldn’t hesitate to return. Highly recommended!

Dear Guest , Thank you so much for this wonderful review! We’re delighted to hear that you felt welcomed from the moment you arrived, and we truly appreciate your kind words about Sakuni, Eleonor, and Martyna. It’s great to know their warm service and quick support made such a positive difference to your stay. We’re thrilled you had an exceptional experience, and we’d be very happy to welcome you back again. Thank you for the recommendation!!! Kind Regards , Sakuni Wadduwage

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.314 ulasan 9.4/10 Lokasi
  • 1.685 ulasan 4.6/10 Kamar
  • 1.305 ulasan 8.8/10 Pelayanan
  • 43 ulasan 6.1/10 Internet
  • 868 ulasan 3.3/10 Kenyamanan
  • 664 ulasan 6.2/10 Kebersihan
  • 504 ulasan 6.6/10 Sarapan
  • 405 ulasan 6.6/10 Kesepadanan nilai

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