Novotel Brussels City Centre

Novotel Brussels City Centre bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.518 ulasan

Melihat pada peta

Keistimewaan hotel

  • Lokasi di pusat kota

  • Akses langsung ke metro De Brouckère

  • WIFI gratis

  • GourmetBar bergaya, 11 ruang pertemuan modular yang diterangi cahaya matahari

  • Pusat kebugaran, kolam renang jetstream, hammam, area bersantai

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Hotel yang disetujui ALLSAFE

Lokasi hotel

Novotel Brussels City Centre

Rue de la Vierge Noire 32
1000 BRUSSELS
Belgia

GPS:50.850937, 4.350372

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Singkatnya
Di properti
  • Kolam renang
  • Restoran
  • Hotel bisa diakses kursi roda
  • Kesehatan
  • Air conditioner
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat

GOURMETBAR

Menu kami begitu beragam seperti kota ini, dengan aneka menu musiman, hidangan klasik internasional, sajian regional, dan minuman lokal istimewa.

Akomodasi kami

Padukan kerja dan relaksasi dalam ketenangan sempurna. Kamar Superior kami memadukan dekor modern, ergonomi, dan peralatan canggih, AC, TV layar datar, WiFi, fasilitas kopi & teh, dan minibar.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  1.518 ulasan

Peringkat TripAdvisor  4.0/5  3.675 ulasan

First time back in a couple of years

Catatan Tripadvisor 3.0/5

John A Bisnis - Ulasan TripAdvisor tersertifikasi

After the enforced inability to travel to Brussels, meetings and travel are starting up again. Arrival was marred by the hotel not having the details that the company pays for evening meal and breakfast. Luckily I had a copy of the paperwork and the breakfast was sorted. Two colleagues had the same issue and one had to pay on his credit card since there was no record of payment from the company. I know that company paying of bills may not be common in Europe but it could have been handled better. On a different note, it was like stepping back two years - I did not notice anything that had changed - even the projected plants on the glass screen of the breakfast room were the same!

Dear John, Please accept our thanks for taking the time to review your visit to our hotel. We take our guests' feedback very seriously, this helps us to maintain or indeed improve our service standards where necessary. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

Good service and allways clean

Catatan Tripadvisor 5.0/5

Getaway53198140481 Couples - Ulasan TripAdvisor tersertifikasi

Nice clean hotel close to Brussels center. Nice room, clean and comfortable with good bed. Small but pleasant swimming pool, gym facilities and hammam. Breakfast used to be reasonably priced, but is now overpriced.

Dear Guest, Thank you for sharing your experience with us. It is rewarding to read that you had such a pleasant stay and that you appreciate our services and cleaning. We hope to have the pleasure of welcoming you again. All the best. Marc UYTTERHOEVEN, General Manager

Mixed bag

Catatan Tripadvisor 3.0/5

hthabib83 Keluarga - Ulasan TripAdvisor tersertifikasi

We stayed at this hotel with 1.5 year and 9 year old. The location is good with most places within walking distance. The hotel has a small pool that the kids enjoyed. My main issue was with the cleaning staff who changed the 'Please make my room' door sign to 'Please do not disturb' just so they don't have to do the extra work of making up a big family room. This happened on both days of our stay,when reported to the reception their response was 'So what do you want now?' When we reported this again at check-out the woman serving had better customer service skills than the rest of their staff and offered us free breakfast for the inconvenience.

Dear Habib, Thank you for taking the time to share your review. We are sorry you felt that you didn't receive the level of service expected from us. Rest assured that your remark has been brought to the attention of the responsible of the housekeeping. She will make the necessary actions towards the person concerned. We do hope to have the pleasure of welcoming you back in the future so that we can convince you of our proper service. Kind regards, Marc UYTTERHOEVEN, General Manager

Comfy hotel, but could do with a lick of paint and new carpets in the rooms...

Catatan Tripadvisor 4.0/5

Peej M Keluarga - Ulasan TripAdvisor tersertifikasi

There are a couple of Novotel hotels in Brussels and we opted for this one purely because it looked like it was in a slightly quieter location than the other central Brussels one (we soon found out we made the right choice as the other Novotel was right by a really busy square with a lot of night life going on and a nearby transient camp). The Brussels City Centre Hotel was a nice comfy stay though (even with the building work going on across the road - thank goodness for decent soundproofing but I would heartily recommend staying on the top / 7th floor like we did to avoid the pong of ciggy smoke from people hanging around the entrance smoking). The room itself was like a slightly larger Premier Inn style room with separate loo and bathroom, and enough comfortable bedding for us and our teenage daughter (there are two singles available and a double from a fold-out sofa bed). The room carpets were pretty grim, and I think it's fair to say that the rooms could do with redecorating top to bottom (and a good dust above head level wouldn't go amiss, there was a lot of dust around the aircon units and over the bedhead). Soundproofing wasn't that great inside (a lively couple kept us awake a couple of nights and some parents tend to let their kids run up and down in the corridors outside the room sometimes but that's not really anything the hotel can do much about). Staff were a bit grumpy on our arrival (not sure why). but at all other times the restaurant staff were really friendly and helpful. One useful tip was that we managed to stow our bags at the hotel until we were allowed into our room (at around 3PM local time). Handy time for us to go and explore the locale a bit more as we'd arrived around lunchtime. The Hotel is located centrally enough that the Grand Place and other highlights are within short walking distance, as are some of the nicer restaurants and eateries with plenty of shopping opportunities nearby too (our daughter really loved the nearby Manga / Anime shop a couple of streets over). It took us about 30 minutes to walk from the Eurostar Train Station to the hotel (even with me carrying a 12 kilo bag, owch!) Breakfast was a good selection of cooked and cold buffet options (cooked breakfast was great, not a massive selection of things but egg, bacon, sausages, beans, hash browns, mushrooms - the usual sort of stuff but a lot of continental options). It'd be a good hotel for families, with games consoles near reception and a pool / spa on level 0 (not a massive pool and can get busy very quickly). The hotel has an amazing tower just outside it, which is the one you can see in the hotel picture (this is at the back of the hotel), great for photo opportunities, and just beyond here is an artificial lake bordered with more bars and restaurants which is good for an evening walk (don't be tempted to go paddling though, the water is a bit stinky!) Overall we really enjoyed our stay here and were so glad we picked this hotel (and were given a top floor room) than settling for the other Novotel.

Dear Guest, Thank you for taking the time share your feedback with us. It is wonderful to know that you had an overall pleasant stay and you found the location to be relaxing, although still within walking distance to all the tourist attractions. However, we are sorry that we did not meet the high standards expected of us on this visit. We also regret to hear that you felt our service on your arrival, fell below the standards expected of us. We apologize for any inconvenience you may have experienced; your remarks will be addressed with our team. as we continue to improve this aspect of our services We do hope we will see you again on a future visit. Kind regards, Marc UYTTERHOEVEN, General Manager

Great hotel and location for a family stay

Catatan Tripadvisor 5.0/5

Jahanara U Keluarga - Ulasan TripAdvisor tersertifikasi

The airport is about 20 mins from the hotel and cost about EUR46. As we arrived early morning into Brussels, we were able to leave our luggage at the hotel and go for a wonder into the city. The hotel also due to availability allowed earlier check in later in the day which was ideal. The location of the hotel was perfect as we were within 10 mins walking location of all the major tourist sights including Grand Place, Mannekin Pis, Choco Museum as well as some historical stunning Churches, some of which were literally on the other side of the hotel. The hotel is surrounded by many different restaurants and cafes - of all budgets including so many halal options which was a total surprise. There are also supermarkets within walking distance for water/snacks etc. Room was cleaned everyday and all staff were always friendly and attentive. Facilities in the room include tea/coffee making and one bottle of water as well as the standard things. Breakfast - excellent variety, plentiful, fresh and delicious and all staff were very friendly and cheerful especially towards children which was great to see. Worth paying extra to include breakfast. Swimming Pool - small but was ideal and my son enjoyed this, shallow water which is perfect for children. There is also some gaming/fun for children in the lounge. Again due to late evening flight, we were able to leave our luggage and do last minute shopping and a visit to the Choco Museum. We really enjoyed our stay here and would definitely stay here again if we visit Brussels and would highly recommend to anyone visiting the city.

Dear Jahan, Thank you very much for this kind review. We are glad our location was convenient for you and that we were able to start your day off the right way with our tasty breakfast. We have duly noted your comment concerning the pool, however, we would like to believe it offers our guests the chance to have a refreshing dip. We look forward to welcoming you back in the future. Best wishes, Marc UYTTERHOEVEN, General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.187 ulasan 8.9/10 Lokasi
  • 1.330 ulasan 6.9/10 Kamar
  • 1.064 ulasan 8.1/10 Pelayanan
  • 23 ulasan 8.6/10 Internet
  • 744 ulasan 8/10 Sarapan
  • 523 ulasan 5.9/10 Kebersihan
  • 402 ulasan 6.2/10 Kolam
  • 206 ulasan 5.1/10 Makanan

Diberdayakan oleh Trustyou

Semua hotel kami di BRUSSELS