Classificação clientes Avis 4.1/5 3.220 comentários
Hotel ALLSAFE. Aprovado
5 minutos de carro do centro e da estação
Estacionamento gratuito no local, WIFI grátis
Seis salas arejadas e flexíveis para eventos
Seis salas arejadas e flexíveis para eventos
Free car parking on site -register with Parking eye at reception
SG1 2AX stevenage
E-mail de contato :email@example.com
Check-in a partir das 15h00
Check out até as 12h00
Entretenha seu paladar no Novotel. Desfrute de uma série de pratos locais e internacionais simples, mas autênticos, em um ambiente casual.Seja para comer ou apenas beber algo, nosso restaurante possui o diferencial que você só encontra no Novotel.
Check-in a partir das - Check out até as
Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências.
Quarto Superior Premium com Cama Queen Size e sofá
Quarto Superior Premium com Cama Queen Size e sofá-cama conversível
Quarto Superior Premium com duas Camas de Solteiro
Número de salas de reuniões: 7
Tamanho máximo: 174 m²
Capacidade máxima: 150 pessoas
Capacidade máxima para banquete: 130 pessoas
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
Nice Staff, Poor Catering Services, Average Rooms, Tatty Communal Areas, Terrible Mattress!
yourhavingalaugh3 Business - 24/09/2021 Avaliação certificada TripAdvisor
Stayed here for a couple of nights on a business trip (not for the first time). The Good: Easy parking and well located for the motorway. The staff I met were all helpful and friendly (not the chefs!). Wifi was good in my room. The Bad: Short restaurant hours and when I arrived at the bar at exactly 2046 in the evening I was told the kitchen had closed exactly a minute earlier. I asked if there was anything the chef could make / heat that was quick but the response was 'Kitchen is closed'. This lack of flexibility does not encourage me to return despite being a loyal ALL Accor Diamond member. The Ugly: The Novotel Stevenage is renowned as having the worst mattresses of all the local hotels (which is why most of us use the Holiday Inn, Holiday Inn Express or Premier Inn in Stevenage) BUT my mattress was like a bag of bones. No mattress protector, padding or the like, just a surface like the Alps that for most people would be unacceptable (yup - it WAS unacceptable and I told them so on both days). The telephone in my room did not work (room 305) and the shower flooded out of the cubicle onto the floor after about 2 minutes of running the water - minor issues compared to the mattress. Summary: a poor hotel that could do with a lick of paint / new carpets (and the sole lift needs a good scrub / deep clean). I cannot comment on the food as alas I was forced to use Just Eat for my evening meal - but the breakfast was bland and just satisfactory. Location is great if you want to just drive off the motorway but if you do not have a car or want to visit anywhere in the town it is not so good. Compared to most Novotel hotels in the UK this is a very tatty and well below average example and when compared to the other chain hotels in the town it ranks poorly. Sorry guys but this is a shabby / poor hotel and I am sure the hotel management staff know it!
sheilaminchin 18/09/2021 Avaliação certificada TripAdvisor
This hotel can only be described as a little worn. No lunch or bar service until 4pm Room ok but I personally failed to get into the shower, needed a ladder as the side was so high. Breakfast just ok but staff failed to keep up with demand. Had to wait for things to be topped up all the time. Very convenient location
regular user feedback
Kevin H Business - 28/06/2020 Avaliação certificada TripAdvisor
i have been at the Knebworth Novatel for over 3 months as an NHS essential worker - the staff have, despite difficult conditions and restrictions maintained a very high level of service and nothing is too much trouble. Very professional and my "sabbatical" has been comfortable and issue free - you would not know there were issues outside the hotel apart from the availability of services such as bar and restaurant - the breakfast is well presented and plentiful with a reasonable selection of cold offerings. one of the best appointed and managed hotels in the area - and I have stayed in a number over the passed 6 months. I would now always chose this hotel and will do going forward for my work requirements.
Nice hotel, could do with TLC
mkd59 Business - 01/02/2020 Avaliação certificada TripAdvisor
Thus is a nice hotel with a great reception. The rooms are a bit tired. Paint on walls scuffed and stained, floors in rooms dirty, bathroom had limescale stains. Good WiFi, comfy bed, but duvet cover torn. Chair and sofa in room tatty. Good ammeneties, tea coffee soap etc. Rooms need TLC by staff asap .
joane368 Family - 29/12/2019 Avaliação certificada TripAdvisor
When we visit my sister in Stevenage we stay at the Novotel for convenience. We have a dog and we are always made to feel welcome. Room is clean and comfortable and breakfast is good. Would thoroughly recommend.
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