Novotel Байе 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 546

Novotel Байе - Image 1
Novotel Байе - Image 2
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Novotel Байе - Image 4
117 Rue Saint Patrice, Rond Point de Vaucelles, 14400 БАЙЕ, Франция

Описание

Особенности отеля

  • РЕСТОРАН (работает каждый вечер кроме воскресенья)

  • Открытый бассейн с подогревом в сезон (с 7 до 21).

  • Фитнес-центр 24/7.

  • Открытый бассейн подогревается в сезон

  • Отель в 10 мин ходьбы от исторического центра Байё.

Наши номера

Расположение отеля

Novotel Байе

117 Rue Saint Patrice, Rond Point de Vaucelles
14400 БАЙЕ
Франция

GPS:49.281975, -0.71842

Телефон
Факс +33 2 31 92 16 11

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

JANJAC

Простое меню из местных продуктов доступно гостям до 21:00. В другое время вы можете заказать тарелку с мясной нарезкой, нормандскими сырами и рисовым пудингом «тергуль» либо блюда в баночках Vrai et Bon (их можно подогреть).

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 546

Рейтинг TripAdvisor  4.0/5  Отзывов: 829

Should be rebranded Oldotel, not Novotel

Примечание: Tripadvisor 2.0/5

DeRuijter Семьи - Реальные отзывы TripAdvisor

This hotel is definitely NOT a 4 star hotel. Rooms are old and worn out. It’s more like an old hôtel ibis, Accor seems to be on the way down! For 200€ you will find much better options in the area. I guess Accor do not really care about the quality when the location brings enough business… If you have no choice than go there ask the rooms on the second floor, they are slightly better than the 1st floor.

Hello, Thank you for taking the time to share your experience. We are sincerely sorry that your stay did not live up to your expectations. However, we would like to reassure you: renovation work is planned during the winter period for all of our rooms, in order to modernize our facilities and guarantee optimal comfort to our customers. We sincerely hope to have the opportunity to welcome you again after these renovations and offer you a stay that meets your expectations. Do not hesitate to contact us directly for any needs or questions. Kind regards, The hotel team

Good choice of hotels for sightseeing.

Примечание: Tripadvisor 4.0/5

DJRaymond211 Реальные отзывы TripAdvisor

The Novotel in Bayeux is a good basic hotel. The location is easy to get to and a great base from which to head out and explore. There is more than ample free parking. The rooms are well appointed for the price. There is a nice and clean little swimming pool in the back, and a surprising amount of lawn. Very relaxing. The high point of our stay was definitely the staff. All were friendly, courteous, and very professional. The manager was very responsive when my wife brought up a minor issue. The breakfast is very good, and we were surprised that we didn't have to pay for our 14 year old son. About the only downsides we encountered were the somewhat careworn look of the hotel, and the limited dinner menu. These are minor issues though. Overall I would recommend this hotel and I would certainly return.

Hello, Thank you very much for taking the time to share your detailed experience! We are delighted that you enjoyed your stay at the Novotel Bayeux, especially our location, the facilities such as the swimming pool, as well as the quality of the service offered by our staff. It is always a pleasure to know that our teams, recognized for their warm welcome and professionalism, contributed to making your stay pleasant. We are also happy that you found our breakfast to meet your expectations, and we understand your satisfaction regarding the free breakfast for your 14-year-old son. We note your remarks regarding the somewhat worn appearance of the hotel and the dinner menu. Please know that we are planning renovations to improve the experience of our customers and take into account feedback such as yours. Regarding our restaurant, we regularly work on expanding our offer. We hope to have the pleasure of welcoming you again during your next visit to Bayeux. Thank you again for your recommendation! Kind regards, The hotel team

Good, as usual, but with some shortcomings

Примечание: Tripadvisor 4.0/5

michaelbb2014 Couples - Реальные отзывы TripAdvisor

This hotel is well placed and has the facilities which you expect of a Novotel. But we have never stayed in a Novotel which did not have a mini-fridge in the room. This was disappointing. It is not just a matter of convenience. Many people want or need to store small dairy items and, more importantly, medicines. It is not sufficient to be told, as we were, that items could be stored by reception. This is no good during the night. I was also surprised that a hotel which, because of its location, must have a large number of English-speaking visitors, has no English language tv channel available, not even a news channel. These aspects of your service need to be addressed.

Hello, Thank you for taking the time to share your experience. We are delighted that you enjoyed our location and the hotel facilities. Regarding the lack of a mini fridge in the room, we understand that this may have been disappointing. However, we would like to inform you that we do offer a fridge at reception to store sensitive items, and that our team is available 24/7 to provide you with access to it, including during the night. We are doing everything we can to ensure that these essential needs are taken care of in a secure and accessible manner. Regarding English TV channels, we would like to clarify that we currently offer two English-language channels. We apologize if this was not clearly communicated during your stay, and we will ensure that this service is better highlighted in the future. We appreciate your constructive feedback and look forward to welcoming you back for a stay that is more in line with your expectations. Kind regards, The hotel team

Excellent family-friendly stay: brilliant service!

Примечание: Tripadvisor 5.0/5

tom n Семьи - Реальные отзывы TripAdvisor

We stayed for one night on our way home from holiday. Room was clean and tidy with comfortably beds. Swimming pool was lovely. The staff were exceptionally helpful throughout. The night porter was particularly brilliant - he got breakfast ready for us despite it being very early and over one hour before breakfast was meant to start. We also had an excellent evening meal with the waiters very helpful for our youngest, who has a dairy allergy. Can’t speak highly enough of the service - it really was exceptional.

Thank you so much for your great review! We are delighted that you had a great family stay. It's great that you liked the room, the pool and the dinner. Our teams, especially the night watchman, really do their best, and your compliments will please them! We hope to see you again soon! See you soon, Kim/ Apprentice Executive Assistant

Disgraceful policy at Novotel

Примечание: Tripadvisor 1.0/5

susancB1899MW Реальные отзывы TripAdvisor

This hotel has a disgraceful policy where they withhold money which they calculate on costs you may occur, so they guess basically. They withheld €800 from our account which we were unaware of until we went to buy diesel and found the bank account empty. The hotel told us it's the policy of all Novotel hotels in France. So be aware. The hotel apparently could not help us after we rang them several times. Different staff answered each time and were unable to help, we had to keep explaining again which was very stressful and expensive too. Anyone going there be aware of this terrible policy. They also charged us for three days breakfast which we did not have. We only had one. Thankfully we noticed before we left and got a refund. It is listed as 4 star which it doesn't deserve. The breakfast is shabby ...not fresh...and as there's a lack of hygiene as people are just picking up the bread and cutting it one after the other...no gloves. We arrived back one day to find our room had been left open presumably by the cleaning staff. The rooms are small...you could hardly get in the toilet and close the door. Altogether a stressful experience there. Id advise not to go there. There's lots of other hotels in Bayeux, they couldn't be worse.

Dear Susan. We're deeply sorry you did not understand the concept of preauthorization which is a standard procedure practiced in most hotels to cover potential incidentals and not have you pay each time you want to order drinks at the bar or eat at the restaurant. The goal is to make your stay more comfortable, however it is not mandatory and you can pay directly for your room at check-in if you prefer. A preauthorization is not a payment and it requires your credit card and pin code to work, which you did when you arrived, therefore it's not fair to say you were unaware that this deposit happened since you agreed to do it. Kind regards, Pierre - Accomodation officer.

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