Novotel Paris Centre Bercy 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 3 045

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85 rue de Bercy, 75012 Paryż, Francja

Opis

O hotelu

  • Naprzeciwko Accor Arena i Parc de Bercy. Paris ctr 10 min, Disneyland 40 min!

  • U podnóża linii 14 i 6 (tylko 20 minut od lotniska Orly!)

  • 7 jasnych sal na wszystkie wydarzenia!

  • Mamy pokoje dla osób z ograniczeniami ruchowymi; skontaktuj się bezpośrednio, by zarezerwować!

  • Restauracja z tarasem, kuchnia domowa i sezonowa  

Nasze pokoje

Lokalizacja hotelu

Novotel Paris Centre Bercy

85 rue de Bercy
75012 Paryż
Francja

Pozycja GPS:48.838944, 2.380797

Telefon
Faks +33 1 43 45 30 60

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Le Paris Bercy

Paris Bercy oferuje dania kuchni śródziemnomorskiej w przyjaznym otoczeniu. Przyjdź i skosztuj menu przygotowanego przez naszego szefa kuchni Alexisa Pinto i jego zespół. Do zobaczenia wkrótce!

Rezerwuj

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.6/5  Liczba opinii: 3 045

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 015

Certyfikat Doskonałości 2024

AMAZING HOTEL! Would 100% recommend and will use again!

Ocena na stronie TripAdvisor 5.0/5

HatStephens Opinia zatwierdzona w TripAdvisor

Absolutely perfect and would be happy to recommend this hotel. The room was clean and had everything we needed. The location is great, right opposite the metro station and less than 10 minutes walk from Gare de Lyon (which goes to Disneyland). The breakfast was very nice, and there was the option to take some fruit for the day. All the staff we met were incredibly friendly, noticeably so. And it was great value too. In fact it was £100 cheaper than the Novotel that was near to Gare de Lyon.

Dear HatStephens, Thank you for your generous feedback regarding your recent stay at the Novotel Paris Centre Bercy. We are delighted to hear that you found our hotel amazing and that it met your needs perfectly. It is wonderful to know that our location, cleanliness, and breakfast options added to your positive experience. We pride ourselves on our dedicated staff, and your kind words will be shared with them to motivate their continued commitment to excellent service. We look forward to welcoming you back on your next visit! Best regards,

Great staff, rooms, and location.

Ocena na stronie TripAdvisor 5.0/5

simon c Opinia zatwierdzona w TripAdvisor

We stayed at Novotel Bercy whilst going to a concert at Accor Arena. The location was perfect – right next door to Accor Arena and adjacent to metro lines 6 and 14. Staff were excellent – really helpful and friendly. Some work was being done in the road which led to the water supply being cut-off; to solve this problem, the staff gave us bottled water to drink, looked into us borrowing a room in a nearby Ibis to have a shower and gave us a free drink each to compensate for the bother. Our room was a decent size and very comfortable, as was the bed. Breakfast was also excellent with a large choice of quality food and again very helpful staff. The Novotel was more expensive than the Ibis Styles next door where we stayed last time so we are spoilt for choice of Accor Hotels here and would be happy to return to either; However, we think that the Novotel is worth the extra expense. Do get the loyalty card (carte de fidelite) which is free and gives useful bonuses; if you do not want to use the points gained on your card, they can be given to charity.

Thank you for your delightful review of your recent stay at Novotel Paris Centre Bercy. We are thrilled to hear that you enjoyed our prime location, which is indeed perfect for events at the Accor Arena, as well as the proximity to metro lines. It is wonderful to know that our team made a positive impact on your experience, particularly during the water supply issue. We strive to provide our guests with excellent service, and it is rewarding to hear that our staff's efforts were appreciated. Your kind words about the comfort of your room and the quality of breakfast are greatly valued. We understand the importance of choice in accommodation and are pleased that you found our hotel worth the extra expense. Thank you for highlighting our loyalty program as well; it is indeed a great way to enjoy additional benefits. We look forward to welcoming you back on your next visit to Paris.

Excellent Hotel - Excellent location

Ocena na stronie TripAdvisor 4.0/5

Janet H Opinia zatwierdzona w TripAdvisor

We needed three rooms to accommodate our family. These were conveniently placed next to each other. Our rooms looked out on to the concert arena and we thought it might be noisy and disturb our sleep, but once the windows were shut it was only the bass noise that got through. AC did not appear to work in our room. It was strange having the toilet separate from the bathroom, and with no sink in the toilet, meaning you had to go to bathroom to wash hands. The fridge and safe were a welcome addition to the room. There was no tea or coffee in our room - but we pinched it from the kids rooms. However the hotel is let down by the restaurant . As it was torrential rain the first night, we decided to eat in the hotel. They agreed we could have the main menu for the adults and the room menu (ie pizza) for the children. The service was very poor. Everything we ordered for my grandson was wrong. No apple juice arrived we had to ask again. The topping on his pizza was wrong - despite us saying it in French and English. And finally I had to ask THREE times for chocolate ice-cream for him (again in French and English) The child at the next table ordered it way after us and got it almost immediately! The swipe of the credit card was put on to the wrong room, so when we tried to pay the bill using our room number, this was not possible. It was only when we enquired at reception, that the error was realised. Finally - breakfast. Just turn up in the morning we were advised by reception on arrival. So we did - only to be told they had no record of us wanting breakfast. Turns out you do just turn up - at reception to order breakfast and then you are permitted to enter the breakfast room. Were not overly impressed - the pancakes they were calling crepes were cold. The hot food selection was not overly hot, and not overly tasty. My son had D&V later that day, and the only food he had had differently to everyone else was the scrambled egg at breakfast. I thought it smelled funny so did not have any. You can however cook your own eggs - fried or boiled if you so choose. We chose not to have breakfast at the hotel the next morning - choosing instead to eat in the nearby station. I would recommend the hotel - great location, and nice hotel. Would not however recommend the restaurant for any meals. Plenty of other eating places nearby. A nice touch that the kids loved was the "no-touch" hand sanitiser at the entrance.

Dear Janet H, Thank you for choosing Novotel Paris Centre Bercy and for sharing your detailed feedback with us. We are delighted to hear that you found our hotel's location excellent and that your family's rooms were conveniently placed next to each other. However, we sincerely apologize for the issues you encountered with the restaurant service and breakfast experience have been duly noted, and we will address these areas with our team for improvement. We appreciate your kind recommendation of our hotel and are glad to hear that you enjoyed the 'no-touch' hand sanitiser at the entrance. We hope to have the opportunity to welcome you back for an enhanced experience in the future.

Average

Ocena na stronie TripAdvisor 3.0/5

PruS Couples - Opinia zatwierdzona w TripAdvisor

A friendly welcome. A clean room, although small. It’s odd having no basin next to the toilet and in a separate section of the room. Towels and bedding were changed as requested during our four night stay. The air conditioning was poor/broken and it was difficult to have the window open at night due to the extreme noise coming from people outside queuing in the early hours to attend a club (I assume). I wouldn’t return or recommend and would suggest spending more on a central hotel if visiting Paris.

Dear Prus, Thank you for sharing your feedback with us. We are glad to hear that you appreciated the friendly welcome and cleanliness of the room. We apologize for the inconvenience you experienced with the room size, layout, and air conditioning. Your comments are valuable to us, and we will address these issues internally. We regret that your stay did not meet your expectations and apologize for the disturbances caused by the noise outside. Should you reconsider, we would appreciate the opportunity to welcome you back and provide a more enjoyable experience. Thank you for your feedback.

Average hotel in Paris

Ocena na stronie TripAdvisor 3.0/5

313kadirt Opinia zatwierdzona w TripAdvisor

First of all, I must say that it is a good city hotel. There is a metro station right in front of it, which makes your travel very easy. I can say that the breakfast is average. The rooms are quite small. The toilet and hand wash basin are in separate places in the rooms, that is, you go out of the toilet door and wash your hands in the bathroom separated by a separate door, it is not hygienic at all. On our second day at the hotel, we experienced a surprising event at breakfast. We had brought our small backpacks because we were going to start touring the city after breakfast. These bags were not suitcase-shaped, but the kind that you can carry on your back while walking around the city and put small personal items in. While we were getting our breakfast, a woman on duty came and said that we could not enter the breakfast room with these bags. I thought it was a rule and took the bags back to the room without objecting. I thought it would take 5 minutes at most to get the bags from the room after breakfast. However, when we started our breakfast, I noticed that many people were sitting in the breakfast room with backpacks, even large backpacks.Bununla birlikte kimse onları yasak konusunda uyarmadı. Frankly, in the following days, it became clear that this one woman on duty did not show the same attitude towards everyone.I wonder if any possible discrimination is allowed in this hotel. If there is a rule, it covers everyone, if some people are singled out and discriminated against, it is wrong.

Dear Kadir T, Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your positive comments about our convenient location near a metro station. However, we regret to hear that you found the breakfast to be average and the room size to be small. Regarding the layout of the rooms, we appreciate your observations and will take them into consideration for future improvements. We apologize for the unexpected incident you experienced during breakfast and any inconvenience it may have caused. Rest assured, we will review our policies to ensure they are consistently applied to all guests. We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future and give you a flawless stay.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 481 Liczba opinii 9.4/10 Lokalizacja
  • 1 908 Liczba opinii 7.7/10 Pokój
  • 1 996 Liczba opinii 9.1/10 Obsługa
  • 15 Liczba opinii 8.9/10 Internet
  • 1 075 Liczba opinii 8.9/10 Śniadanie
  • 729 Liczba opinii 8.8/10 Czystość
  • 254 Liczba opinii 7.3/10 Udogodnienia

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