Hotel Novotel Paris Centre Bercy 4 gwiazdki

Zacznę od początku - nie ma szansa na otrzymanie pokoju nawet 5 czy 10 minut przed godz. 14. - pokoje są nie gotowe. Czekając w recepcji na meldunek widziałem, że wszyscy klienci byli odsyłani z kwitkiem - jedni pozostawiali bagaże i wychodzili na miasto, inni czekali w recepcji. Pokój - pozostawia wiele do życzenia jak na standard 4 gwiazdek. Toaleta zamontowana na wysokości dziecka a nie dorosłego. Korzystając, czułem się jakbym siedział w wc w przedszkolu, mając 130 czy 140 cm wzrostu. Meldunek dla dwóch osób - kosmetyki w łazience w jednym komplecie. Brak w pokoju szklanek czy talerzyków, dostępne jedynie kubki papierowe. Brak łyżki do butów czy igielnika. Najgorsze co nas spotkało to kwestia śniadań, dostępnych do godz. 10.00. Zeszliśmy około 9.30 i tutaj przykra niespodzianka - mało co dostępne było do jedzenia. Co gorsza, około 9.40 obsługa zaczęła sprzątać, chować jedzenie, zamykać szafki - jeśli śniadanie jest do godz. 10 to takie czynności powinny być realizowane po tej godzinie. Nie mówiąc, że jedzenie powinno być dostępne w tym okresie. Gdyby nie Pan smażący placuszki z jabłkiem wyszlibyśmy głodni. Po prostu dramat. Hotel nastawiony na masowego klienta, który wpada i wypada.

We really enjoyed our stay in the hotel. Our room was clean, everything we need was prepared and ambiance is good. Their receptionists are easy to deal with/approachable. They have little space for kids at the lobby and my son really enjoyed playing.

Lovely hotel situated right next to Accor arena so perfect if going to even there. Modern clean rooms and great breakfast. There are a number of cafes/bars across road but no other shops nearby but underground station is across road.

The place is perfect if you want to be near of the Accor Hotels Arena because you will assist to a concert ! The hotel staff was so nice and useful. But for 170E the night, it's not worth the price. The room is not that big and not that clean. In my room, there is a problem of light so I have to open and close the digital door several times. The bathroom sink was clogged and stank, there was hair in the holes, it was quite disgusting. More than that, for such a price, I thought there would be a toothbrush and goodies but I only had a very small tube of soap... So basically : you will pay the location of the hotel but inside of the room, it could be way better.

Hotel overrated. Breakfast just ok need to put out more raspberry jam, make pre-prepare more egg choices, hot breakfast limited, coffee amazing though. Credit card debited by full amount for stay again as guarantee despite no spend

Family of four stayed at the hotel last week whilst visiting Paris for four days. We found the hotel to be very well situated. With metro access just across the road this allowed you to be within minutes to all Paris tourist attractions. Otherwise you could do the same if you fancied a stroll along the river Seine, however, this would take around 20 mins. Check in at the hotel was fast, however, there was more than an hour long wait till our our room was ready. This was compensated by offering our party free complimentary drinks at the bar. The hotel was more than expected. Our rooms were cleaned and fresh towels replaced on a daily basis. The breakfast room was busy but the staff were always helpful enough to accommodate you. The breakfast bar was plentiful and always topped up. Daily entertainment on offer for the kids which kept them preoccupied. All the staff throughout the hotel were polite and always helpful with any questions we had. The only con I can really mention is that the sofa beds the kids slept on were very springy and uncomfortable which made my husband and I sleep on the sofa beds instead of the kids but this didn't dampen our visit so didn't want to raise the issue. I would certainly recommend this hotel to anyone visiting Paris and would definitely be choosing it again for our next visit.

Good hotel with nice large room. Bed are comfortable and bathroom is good enough. clean and with all amenities you need. Position of the Hotel next to Bercy and with a good parking a bit expensive. Restaurant is ok, nothing special but ok. Staff are some friendly except one lady and the reception who was pregnant was specially very impolite. All other were nice.

Small rooms, poor service, very rude staff, b’fast spread which remains same each day, dirty linen, poor housekeeping. And they cheat. Failed to comply with the booking conditions and didn’t offer b’fast on all days which was displayed at the time of booking.

Very comfortable one night stay. Breakfast was very good and the attendants were restocking food frequently. The fresh juice and croissants were delicious. The hotel is in a safe area and is steps away from the Metro.

Hotel w dobrej lokalizacji. Pokój duży, wygodny i dobrze wyposażony. Klimatyzacja nie funkcjonowała - w pokoju było bardzo gorąco. Śniadanie bardzo dobre.

This was the first time we have stayed in a Novotel but it won't be our last. I picked the hotel because of its proximity to the Bercy train station and because it was very reasonable. We were thrilled with the room size, the very comfortable bed, the huge TV, the perfect room temperature, the friendliness of the staff and their willingness to speak French to me I was a bit surprised by the Bercy neighborhood. I thought it would be quiet, but I forgot about the stadium and didn't know about the big park or all the cafes full of young people drinking huge glasses of beer. I was a little concerned about the noise, but we had our own little after dinner party in our room with some cookies and a half bottle of wine, and once the concert was over at 10:30 or so and the crowds dispersed I had about best sleep I had during our 10 days in France.

I booked on line to stay at Paris Les Halles Novotel. Joined Accord for a better rate. My booking went astray to Novotel Bercy (not my fault, I swear). I was with friends at Chatelet so had to stay at that hotel. The two Novotels would not or could not transfer my reservation from one location to the other (a dreadful case of no communication between two Novotel sites, which should be remedied by them. But also a huge failure by Accord, so I am quitting that group.) . Therefore, I had to pay an additional fee in order to stay at Les Halles with friends. And the Bercy reservation was not refundable! I paid for two room for one night in Paris, only because the Chatelet Novotel was close to the RER to the airport. Hope no one makes these mistakes again. I will not use Novotel or the Accord group ever again.

Visiting Paris includes a nice stay at a nice hotel, different from the most hotels in Paris space isn't limited to just a bed and bad but you find rooms with the space you would expect, so if your looking for a comfortable stay, this is the place to be!

Room was tighter than I thought, surrounding area full of constructions, although close to Gare de Lyon if your goal is like us to stay in a hotel overnight that is close to train station. Breakfast buffet was excellent, reception people was excellent and helpful, just the surrounding environment is not suitable for family.

The reception desk was very kind and friendly, they spoke excellent english and helped us get a van/can for all of our group luggage. The lobby looks better than the rooms but the rooms are more than sufficient. Excellent breakfast too; well worth the money.