Novotel Paris Centre Bercy 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 2 973

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85 rue de Bercy, 75012 Paryż, Francja

Opis

O hotelu

  • Naprzeciwko Accor Arena i Parc de Bercy. Paris ctr 10 min, Disneyland 40 min!

  • U podnóża linii 14 i 6 (tylko 20 minut od lotniska Orly!)

  • 7 jasnych sal na wszystkie wydarzenia!

  • Mamy pokoje dla osób z ograniczeniami ruchowymi; skontaktuj się bezpośrednio, by zarezerwować!

  • Restauracja z tarasem, kuchnia domowa i sezonowa  

Nasze pokoje

Lokalizacja hotelu

Novotel Paris Centre Bercy

85 rue de Bercy
75012 Paryż
Francja

Pozycja GPS:48.838944, 2.380797

Telefon
Faks +33 1 43 45 30 60

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Le Paris Bercy

Paris Bercy oferuje dania kuchni śródziemnomorskiej w przyjaznym otoczeniu. Przyjdź i skosztuj menu przygotowanego przez naszego szefa kuchni Alexisa Pinto i jego zespół. Do zobaczenia wkrótce!

Rezerwuj

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Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.6/5  Liczba opinii: 2 973

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 012

Certyfikat Doskonałości 2024

Excellent Hotel - Excellent location

Ocena na stronie TripAdvisor 4.0/5

Janet H Opinia zatwierdzona w TripAdvisor

We needed three rooms to accommodate our family. These were conveniently placed next to each other. Our rooms looked out on to the concert arena and we thought it might be noisy and disturb our sleep, but once the windows were shut it was only the bass noise that got through. AC did not appear to work in our room. It was strange having the toilet separate from the bathroom, and with no sink in the toilet, meaning you had to go to bathroom to wash hands. The fridge and safe were a welcome addition to the room. There was no tea or coffee in our room - but we pinched it from the kids rooms. However the hotel is let down by the restaurant . As it was torrential rain the first night, we decided to eat in the hotel. They agreed we could have the main menu for the adults and the room menu (ie pizza) for the children. The service was very poor. Everything we ordered for my grandson was wrong. No apple juice arrived we had to ask again. The topping on his pizza was wrong - despite us saying it in French and English. And finally I had to ask THREE times for chocolate ice-cream for him (again in French and English) The child at the next table ordered it way after us and got it almost immediately! The swipe of the credit card was put on to the wrong room, so when we tried to pay the bill using our room number, this was not possible. It was only when we enquired at reception, that the error was realised. Finally - breakfast. Just turn up in the morning we were advised by reception on arrival. So we did - only to be told they had no record of us wanting breakfast. Turns out you do just turn up - at reception to order breakfast and then you are permitted to enter the breakfast room. Were not overly impressed - the pancakes they were calling crepes were cold. The hot food selection was not overly hot, and not overly tasty. My son had D&V later that day, and the only food he had had differently to everyone else was the scrambled egg at breakfast. I thought it smelled funny so did not have any. You can however cook your own eggs - fried or boiled if you so choose. We chose not to have breakfast at the hotel the next morning - choosing instead to eat in the nearby station. I would recommend the hotel - great location, and nice hotel. Would not however recommend the restaurant for any meals. Plenty of other eating places nearby. A nice touch that the kids loved was the "no-touch" hand sanitiser at the entrance.

Dear Janet H, Thank you for choosing Novotel Paris Centre Bercy and for sharing your detailed feedback with us. We are delighted to hear that you found our hotel's location excellent and that your family's rooms were conveniently placed next to each other. However, we sincerely apologize for the issues you encountered with the restaurant service and breakfast experience have been duly noted, and we will address these areas with our team for improvement. We appreciate your kind recommendation of our hotel and are glad to hear that you enjoyed the 'no-touch' hand sanitiser at the entrance. We hope to have the opportunity to welcome you back for an enhanced experience in the future.

Average

Ocena na stronie TripAdvisor 3.0/5

PruS Couples - Opinia zatwierdzona w TripAdvisor

A friendly welcome. A clean room, although small. It’s odd having no basin next to the toilet and in a separate section of the room. Towels and bedding were changed as requested during our four night stay. The air conditioning was poor/broken and it was difficult to have the window open at night due to the extreme noise coming from people outside queuing in the early hours to attend a club (I assume). I wouldn’t return or recommend and would suggest spending more on a central hotel if visiting Paris.

Dear Prus, Thank you for sharing your feedback with us. We are glad to hear that you appreciated the friendly welcome and cleanliness of the room. We apologize for the inconvenience you experienced with the room size, layout, and air conditioning. Your comments are valuable to us, and we will address these issues internally. We regret that your stay did not meet your expectations and apologize for the disturbances caused by the noise outside. Should you reconsider, we would appreciate the opportunity to welcome you back and provide a more enjoyable experience. Thank you for your feedback.

Average hotel in Paris

Ocena na stronie TripAdvisor 3.0/5

313kadirt Opinia zatwierdzona w TripAdvisor

First of all, I must say that it is a good city hotel. There is a metro station right in front of it, which makes your travel very easy. I can say that the breakfast is average. The rooms are quite small. The toilet and hand wash basin are in separate places in the rooms, that is, you go out of the toilet door and wash your hands in the bathroom separated by a separate door, it is not hygienic at all. On our second day at the hotel, we experienced a surprising event at breakfast. We had brought our small backpacks because we were going to start touring the city after breakfast. These bags were not suitcase-shaped, but the kind that you can carry on your back while walking around the city and put small personal items in. While we were getting our breakfast, a woman on duty came and said that we could not enter the breakfast room with these bags. I thought it was a rule and took the bags back to the room without objecting. I thought it would take 5 minutes at most to get the bags from the room after breakfast. However, when we started our breakfast, I noticed that many people were sitting in the breakfast room with backpacks, even large backpacks.Bununla birlikte kimse onları yasak konusunda uyarmadı. Frankly, in the following days, it became clear that this one woman on duty did not show the same attitude towards everyone.I wonder if any possible discrimination is allowed in this hotel. If there is a rule, it covers everyone, if some people are singled out and discriminated against, it is wrong.

Dear Kadir T, Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your positive comments about our convenient location near a metro station. However, we regret to hear that you found the breakfast to be average and the room size to be small. Regarding the layout of the rooms, we appreciate your observations and will take them into consideration for future improvements. We apologize for the unexpected incident you experienced during breakfast and any inconvenience it may have caused. Rest assured, we will review our policies to ensure they are consistently applied to all guests. We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future and give you a flawless stay.

Great hotel next to the arena

Ocena na stronie TripAdvisor 5.0/5

PC L Rodziny - Opinia zatwierdzona w TripAdvisor

Great hotel in a great location. Went there for the concert that was next door to the hotel. Service was great, room was clean, staff was very accommodating. If you're going to the accor arena I would highly recommend this hotel. I did not do their breakfast however.

Thank you for your very positive review! We are delighted to hear that you enjoyed your stay with us, especially our great location next to the Arena and excellent service. We appreciate your kind words and recommendation, that is the best reward for the team ! We look forward to welcoming you back at Novotel Paris Centre Bercy.

Great for families

Ocena na stronie TripAdvisor 5.0/5

Ayla A Opinia zatwierdzona w TripAdvisor

We stayed for one night as a family of 3 adults and 2 young children. We wanted a hotel close to gare de lyon and it was a choice between this novotel and the one closer to the station. We are so glad we chose this one! It was a fantastic and comfortable stay. We arrived late and the atmosphere in the hotel was friendly and welcoming. Staff were great, we got a drink from the lovely bar too. The breakfast in the morning was everything you could need! Endless coffee and amazing pancakes. A bit strange that we had to fry our own fried eggs but this added to the experience. Great location as the walk to gare de lyon is not far! Thank you for a lovely stay!

Dear Ayla, Thank you for choosing Novotel Paris Centre Bercy for your recent stay and for taking the time to share your feedback. We are delighted to hear that you enjoyed the great atmosphere, comfortable accommodations, friendly staff, and convenient location near Gare de Lyon. It is wonderful to know that you had a fantastic stay with us and that you found our breakfast offerings satisfying. We appreciate your kind words and are thrilled that you had a lovely experience. We look forward to welcoming you and your family back for another enjoyable stay.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 467 Liczba opinii 9.4/10 Lokalizacja
  • 1 882 Liczba opinii 7.7/10 Pokój
  • 1 982 Liczba opinii 9.2/10 Obsługa
  • 14 Liczba opinii 9.6/10 Internet
  • 1 067 Liczba opinii 8.9/10 Śniadanie
  • 1 054 Liczba opinii 7/10 Komfort
  • 727 Liczba opinii 8.7/10 Czystość
  • 255 Liczba opinii 7.2/10 Udogodnienia

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