Hotel Mercure Paris Gare de Lyon TGV 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 4 292

Hotel Mercure Paris Gare de Lyon TGV - Image 1
Hotel Mercure Paris Gare de Lyon TGV - Image 2
Hotel Mercure Paris Gare de Lyon TGV - Image 3
Hotel Mercure Paris Gare de Lyon TGV - Image 4

Opis

hotel certyfikowany ALLSAFE

O hotelu

  • Najlepsza lokalizacja: Gare de Lyon, Accor Arena, Bastille, Marais.

  • Paryski węzeł komunikacyjny z dostępem do ulubionych atrakcji: Luwru, Disneylandu i innych.

  • Kontrola bagażu 24 godziny na dobę (obowiązuje opłata)

  • Miejsce do pracy Zen and Cool

  • Kawiarnia: gorące napoje i smakołyki na wynos

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

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Lokalizacja hotelu

Hotel Mercure Paris Gare de Lyon TGV

2 place Louis Armand
75012 Paryż
Francja

Pozycja GPS:48.844779, 2.372532

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.4/5  Liczba opinii: 4 292

Ocena TripAdvisor  3.5/5  Liczba opinii: 2 926

Good location for Gare de Lyon but check your bill.

Ocena na stronie TripAdvisor 3.0/5

bfcsaus Couples - Opinia zatwierdzona w TripAdvisor

We stayed here for night prior to catching Eurostar the next morning after travelling all day.. The hotel is in a fantastic location (in fact connected to the train station) and lots of bars/restaurants nearby. The room was on the 6th floor and had a good sized bed and comfy pillows. My only issue was on checkout we were told there was an 8 euro bar bill from the previous evening. The bar bill definitely wasn't ours and when queried we thought the amount would be deducted. On viewing my credit card statement the amount was taken by the hotel which was annoying. Fact is compared to how much the hotel cost for one night the 8 euros was irrelevant really but could have been a great deal more and there is nothing I can do about it despite emailing the hotel twice with no reply.. Its more a matter of principle rather than the 8 euros. Basically if your catching a train from Gare de Lyon the hotel is ideal but I would definitely check your bill prior to leaving the hotel.

Dear bfcsaus, We are glad you had a great stay with us and you appreciated our establishment. In order to help you and understand better the situation, could you mail me at lea.plane@accor.com ? I wish you a lovely day, Léa, Community & Quality Manager

Great Hotel Near Station

Ocena na stronie TripAdvisor 5.0/5

amandamN2175HR Opinia zatwierdzona w TripAdvisor

Hotel is right next door to the Gare De Lyon station which was ideal for us as we were on a train travelling holiday, so needed to be here for onwards travel to Zurich. Hotel room was clean and tidy and had complimentary drinks for us to consume. Breakfast was also included which was great for us as we ate there, which kept up going throughout the day. We were in Paris for 2 days - so being next to the station was great so we could use the metro & RER to get to see some of the lovely sights in Paris. Some people who have stayed here mentioned that they could hear the trains but I didn't but guess it depend on where you are in the hotel. There is a bar to the entrance of the hotel and they also do snacks if you need to eat there. Good base for us to use for the start of our holiday.

Dear AmandamN2175HR, Thank you for taking your time to share with us your lovely review. We are glad you had a great time with us and you could start your holidays the good way ! It is a pleasure to learn you liked your clean & cosy room and that you were not disturbed by any train noises. Also I will share your compliments about our breakfast & Corner Station to our Restaurant Manager who will be very pleased. We hope you will visit us at the next start of your holidays ! I wish you a lovely day, Léa, Community & Quality Manager

Poor service. Smelly rooms. Expensive.

Ocena na stronie TripAdvisor 1.0/5

Oliver D Opinia zatwierdzona w TripAdvisor

BEWARE. POOR SERVICE. I booked to stay here for 2 nights during the Rugby World Cup. On arrival my room was small and smelt of smoke. Someone had clearly been smoking in the room. It was horrible. I asked to move rooms. The replacement room was almost as bad. I said i did not wish to stay in the hotel for 2 nights. I was in a rush so had to stay for the first night. I was told that i would be refunded for the second night. However, as I booked by Hotels.com and paid up front Mercure Hotels refused to refund me the second night. They gave no explanation.

Dear OliverD933, We sincerely apologize for this event. As you have seen in the mail from my colleagues we contacted hotels.com so you can be refunded your second night. We wish you a lovely day, Léa, Community & Quality Manager

Fantastic location and Great Price

Ocena na stronie TripAdvisor 4.0/5

Gina H Opinia zatwierdzona w TripAdvisor

Great price and fantastic location next to train station. Room was a little tight but so was the Marriott across the street which was 3 times the price of Mercure. Decor and ambiance in lobby area has a very cool vibe. Main desk gave us drink coupons for the bar. Only downside was the bartender still charged us 10 euros making out Aperol Spritz the most expensive drink we had during out stay in Paris. I guess that’s the extra surcharge for being the ugly Americans. Other than that it was perfect!

Dera GinahK3111PI, Thank you for taking your time to share with us your feedback following your stay with us. We are glad you enjoyed our location, price and lobby ambiance. Regarding your drinks, we offered you 2x7€ vouchers which equals to 14€. Each Spritz costs 12€ which equals to 24€. So, out of the 24€ you got the 14€ voucher discount which means that indeed you had 10€ left to pay. The price you had to pay had nothing to do with your nationality, it is just the price of the drink (you can check on the menu). Please, do not make such assumptions and if you are not sure don't hesitate to ask the explaination for the price. I wish you a lovely day, Léa, Community & Quality Manager

Very good for overnight stay prior to onward travel Gare de Lyon

Ocena na stronie TripAdvisor 4.0/5

LizMMK Opinia zatwierdzona w TripAdvisor

A very good location for an overnight stop if travelling on from the Gare de Lyon station. The hotel is right next door. Staff very friendly and welcoming. Bedroom very clean and bright. Bed comfortable. The safe was not working, a member of staff came to sort it out, seemed the battery was flat but could not be replaced till following morning. No good for me when needed it that evening. Hotel has basic snack bar but lots of choice of restaurants in station square. Breakfast very good

Dear LizMMK, Thank you for sharing with us your lovely review. We are glad to read you had great overnight stop. Furthermore, it is a pleasure to learn you appreciated our friendly staff, your cosy & clean bedroom and convenient location. We do apologize one again for not being able to quickly enough change your safe. I wish you a lovely day, Léa, Community & Quality Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 529 Liczba opinii 9.4/10 Lokalizacja
  • 1 970 Liczba opinii 6.4/10 Pokój
  • 1 933 Liczba opinii 8.9/10 Obsługa
  • 14 Liczba opinii 8.4/10 Internet
  • 1 159 Liczba opinii 4.6/10 Komfort
  • 840 Liczba opinii 8.7/10 Śniadanie
  • 578 Liczba opinii 8.2/10 Czystość
  • 326 Liczba opinii 4.1/10 Dobra oferta cenowa

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