Hotel ibis Styles Paris Bercy 3 gwiazdki

We used use Accor for all our trips on the continent but hadn’t been abroad for a while. Thought we would use this Ibis as we passed through Paris. Mistake. The room we were given was next to work being carried out. My trousers and other clothes were covered in dust. In the morning breakfast was totally disorganised - no cutlery, plates or cups available but we shouldn’t have worried about that - there was no food, juice or coffee as staff struggled to get things in place. Complete lack of leadership

Simple hotel located near Gare de Lyon. Cleanliness ok. Room ok. Simple breakfast Cordial service. Fast and efficient check-in. Express checkout The daily rate is expensive compared to what the hotel offers.

Good Location, just cross the road to metro and including breakfast for all customer who stay at ibis style.... The bad thing that on Thursday and Friday, it's party at the back of the hotel. It's noisy. I am not sure this event is only summer....

Room was small and very basic. Lived out of our suitcases the whole 3 days. Except for 6 coat hangers on a small rail in the corner of the room there was nowhere to put any clothes. No drawers, no wardrobe, no cupboard. Apart from the bed, there was only one other item of furniture in the room... the bedside table, and even this didn’t have a drawer. Literally nowhere to keep your clothes or to put anything down onto. The bathroom was the usual size, but the shower was tired looking and in some places the sealant around the top of the shower tray was missing. Overall, the room was disappointing and not worth the money we paid for it.

I really enjoed my stay in this hotel. It is very well located next to AccorHotels Arena and to the underground station. The view from our bedroom window was great! The breakfast is excellent! It is worth staying here!

We parked in parking under hotel. At reception we asked about price and way of payment. Lady took the ticket and after minute she asked another young man from reception for help. He said that she made a mistake and we have to pay now 0,9 euro and walk from street to the machine and take another ticket!!! (I was with wife and 2 small kids). I aksed if he's sure that we are suppose to walk. He said "of course"... I said that it's abnormal even cause operator of parking can see that somebody take ticket without entering and I'm not sure that during exiting this ticket gonna work. Wow, that's worked that this man asked another manager to print new ticket at reception!!!( he told my wife to walk there through the street! When we entered the room it was minimum 25 degrees of Celsius. Air conditioning didn't work. I called the reception. They told me that for sure I didn't know how to use it.... I told them what I see and what I do. Woman was suppose to come.... After 20 minutes another call. Sb comming.... After 10 minutes I called again - it's getting warmer... Lady said that there is no AC in whole hotel for that moment, they're trying to fix it. Told me to open the window. I said that she could have called me that I did it earlier.... It was just small narrow gap... Really hot. In the morning I called again, they told me that my room is the only one with no AC, they sent sb. We went to breakfast. After nobody comming. I met probbably manager of cleaning staff, she was the first person who said SORRY. She sent very quickly a technician. He went after 5 minutes. Checked everything, said that strangly our AC doesn't work. After 10 minutes he brought ventilator. We went to the city. When we got back at 9 pm there was still no AC. Inside 25 degrees minimum. I called the reception. They said " whole hotel has no AC in that part of year, what do I expect, for sure yesterday I missunderstood, as well technician and manager, there is no problem with fixing anything cause nobody got AC". They opened windows for us with keys (not so narrow anymore). But outside our great hotel got a party!!!! Realy loud!! Till 11.45 pm! Manager at 11 cannot explain why there is no AC, that she felt how hot it's in the room and that actually whe've got disco inside the room. Another guest were mad as well... Next day we left opened window very wide for whole day (that was cludy day as well), no party in the evening, first night below 25 degrees in the room. THAT WAS CRAZY!!! NO MORE!

The location is really great with metro station just across the street. There are a lot of restaurants for late night dinner and drinks. The room is clean and the double bed is big and comfortable. Highly recommended!

If you are going to Accor Arena this os the perfect place to stay. Close to metro station and a few steps fromm the arena. Bars and restaurants on the opposite walkway. Staff very helpful and nice. Would stay again without thinking twice.

More attention to the Client is necessary. I can't understand why every time when I came here I must have problems not pleasures. Sometimes I have the sentiment that I am in the service of the hotel and not vice-versa.

Krótki wypad do Paryża na koncert ZAZ udał się doskonale, w czym Państwo również mają swój udział. Oczekiwania zostały spełnione, obsługa jak zawsze w hotelach Ibis bardzo miła.

walls are paper thin and you can hear people using the toilet in the next room. Breakfast was a complete bum fight, so many people trying to use the coffee machines, choice of food was extremely limited and some of the coffee mugs had stains inside, I do however appreciate it was a busy weekend with the Rugby so staff were under pressure. The sink in the bathroom was blocked as was the shower and water took ages to drain away. Location is very good with the Metro across the road and there are a number of restaurants near by as well. I have stayed at Ibis Hotels in Malaga town, Edinburgh, and most recently Liverpool, all have been clean, great location and great value for money. Paris you need to up your game.

I would like to highlight that it is not enough to paint the walls with nice images and put modern furniture to transform an old and "very used" hotel into an ibis style. Bathroom with mold everywhere!

Welcoming and very fast check in, clean room, quiet, and with a "street art" deco rather nice. All the people i've ran into were very polite, nice and helpfull. I was there for professionnal reason, and could conduct my business in the best conditions possible. I'd recommend this place.

I stayed here for business. The location is great. But it wasn't really a great place for business - there was no desk in the room (but there was a sliding table) and there were so many people staying that the breakfast experience was horrid (too many people / messy / noisy / not enough cutlery). On the positive side, the room itself was nice (but small) and the bed comfortable.

Nice location, pleasant staff, easily accessible to every part of Paris by metro or RER, very close to Bercy Village with plenty of nice restaurants, good patio for sitting outside on a nice weather, right opposite Accor Arena and a garden across the hotel for a pleasant walk