NOVOTEL PARIS LA DEFENSE ESPLANADE oteli 4 yıldız

Comfortable room, good location, comfortable bed. There is no coordination or efficiency of the staff at the reception, and with this i had additional costs. In wanting to make a reclamation staff tell me that this person was a practicant. In my opinion the hotel should not delegate certain responsibilities to a practitioner or if they do not know should ask to another , before making clients lose money.

The location of the hotel is great. Nearest parking is Indigo Season. The room in not to big and looks a little bit obsolete but it is ok. The staff is really nice. The hotel is near to a metro station .

Great bar, good food, the rooms are very tired and shabby. Family rooms are way too small. The rooms are very stuffy, dusty and warm with no air to circulate unless you switch the fans on which blow hot air. We asked for fans, but they never materialized. On a positive, good location for La Defense and Neuilly.

Air Con does not work and I wake up perspiring every morning. I check in late night and I wait 1 hour and AC does not work and then I am told weird logic how AC should work. Even after making to 5 degrees it does not work. Then I change room after repeated requests and then same problem. I think they control centrally and the room control is just for fun! Not acceptable. No one smiles at reception and 300 EUR deposit per night even without asking me is a shock. Even if large 5 stars it is NOT common and not acceptable.

I stayed here on business as convenient for La Defense. Bedroom was of good size very comfortable, quiet and well appointed with a great panoramic view of Paris. Service was a little impersonal and the restaurant service not up to usual Accor standards. Would stay here again if in the area, but not my favourite hotel in Paris.

the hotel was good and the room was good but the check in take long time, the service not very good.the location is good near from the metro and near taxi parking the breakfast was goodthe room was small

Facility and location of hotel are good considering the value & price. However, they have serious issues in hotel operation and service for customers. I asked the staff to change a room after I found my assigned room's air conditioner was not working in peak season of summer in Aug but the reception staff suggested to stay there because they felt the room was not hot - Everybody feels the different temperature. Who can endure no air conditioner in peak summer ?After my appeal, they changed the room at the end but it was not the end of poor operation. They were irritated when I found there was no small table in the room and asked it (I saw it in my before changed room where air conditioner was broken). They should have apologized politely not to prepare a room. Also I had to re-register my room key almost everyday because they did not renew my stays during my almost one week of stay in this same hotel. Serious issue for no professionalism of staff and no service mind for customers.

Descided after my last visit to choose the neighbour hotel due to limited breakfast and condition of hotel rooms. I got an room upgrade with view over Paris (Eiffeltower, even if no so close).Helpfull staff, clean rooms and it has a bar on the ground floor. Breakfast is served in two locations (on ground floor), be aware that it is limited in one place, so if you have brekfast included check to choos the correct location.

Hotel is well situated for La defense and for dinner in the evening you are a short walk across the bridge to Neuilly, with its bars and restaurants. The rooms are basic but clean and well laid out. A very good breakfast with lots of choice. The staff and generally friendly and helpful.

Little space to stow personal belongings. Very poor restaurants. Need for a deposit to use the room telephone unacceptable. Empty minibar. Relatively good service. No justification for a 4 star hotel.

Overall loved my stay at Hotel. Had opted for late checkout as I had late night flight and the hotel staff was very cooperative and kind gesture to extend the late checkout further by couple of hours. Service staff were cordial. Overall a pleasant stay and importantly family enjoyed the location & trip to Paris.

Very helpful and welcoming on reception. Checkin and Checkout was great. Asked in advance for an iron in the room and it was there. Thank you. Good bar. Restaurant food was also good. I'd stay here again.

We were travelling with our toddler, so we asked them to place something interesting for him in the room. They placed a bunch of toys and were very nice with him at check-in. Also, we got the best view ever, we could see the Eiffel Tower, Sacre Coeur and, of course, la Seine, from our window. The location is also great, walking around Defense, shopping, near the subway... Excellent hotel, I would highly recommend, such a pleasant surprise.

Temiz ve konforlu, Ulaşım olanakları rahat

Hotel was nice, breakfast really good, lots to choose from. We stayed with 2 kids (6 and 7) on a family room. Room looked a lot bigger on the photo's. When the sofa was turned into 2 beds, the room was completely full. Room was quite warm, windows could not open. View of Paris and Eiffeltower was great though. We parked our car in the "4 Saisons" parking, really expensive! Paid € 63,- for 44 hours during a weekend (garage nearly empty).