Thank you so much to the entire team for an amazing stay at the hotel. I appreciate the support in the bicycle journey from Paris to Amsterdam to raise awareness of Planet21 sustainability initiative of Novotel. Thank you Michael Peries, Dario Gatto for the support.

Great stay for a unique event, new year eve 2020. Fantastic view on Paris for the firework. Nevertheless, it was a bit too warm in the room and the thermostat didn't work even when having it at the lower temperature. Otherwise all was fine.

Otelin konumu benim ihtiyacima cok uygun. Kaldigimiz oda cok yeni degildi ama manzara oldukca iyiydi. Bu fiyata deger

Good location, but crowded at the time I stayed, with many groups arriving by bus. Room clean, well equipped, though no bathrobe and slippers despite the advert on the website when I booked (without any change despite the fact I asked at the front desk to get them..). There was cleaning work at the room floor, a fact that was not mentioned at the time of reservation, which resulted in inconvenient noise. Breakfast abondant, with nice staff. To summarize, a good location for staying with a travel group, staff at the front desk not enough attentive. I would not recommend it for romantic stay, or even for individuals in business travel.

The restaurant was very mediocre. The first day the Wi Fi was not working and the second day it was very slow. Some of the people at the front desk were friendly and helpful ,others were extremely hostile and uncooperative. Because our flight was at 6 in the morning we wanted to check out the night before but the lady at the front desk refused and we had to check out very early in the morning.

Comfortable room, good location, comfortable bed. There is no coordination or efficiency of the staff at the reception, and with this i had additional costs. In wanting to make a reclamation staff tell me that this person was a practicant. In my opinion the hotel should not delegate certain responsibilities to a practitioner or if they do not know should ask to another , before making clients lose money.

The location of the hotel is great. Nearest parking is Indigo Season. The room in not to big and looks a little bit obsolete but it is ok. The staff is really nice. The hotel is near to a metro station .

Great bar, good food, the rooms are very tired and shabby. Family rooms are way too small. The rooms are very stuffy, dusty and warm with no air to circulate unless you switch the fans on which blow hot air. We asked for fans, but they never materialized. On a positive, good location for La Defense and Neuilly.

Air Con does not work and I wake up perspiring every morning. I check in late night and I wait 1 hour and AC does not work and then I am told weird logic how AC should work. Even after making to 5 degrees it does not work. Then I change room after repeated requests and then same problem. I think they control centrally and the room control is just for fun! Not acceptable. No one smiles at reception and 300 EUR deposit per night even without asking me is a shock. Even if large 5 stars it is NOT common and not acceptable.

I stayed here on business as convenient for La Defense. Bedroom was of good size very comfortable, quiet and well appointed with a great panoramic view of Paris. Service was a little impersonal and the restaurant service not up to usual Accor standards. Would stay here again if in the area, but not my favourite hotel in Paris.

the hotel was good and the room was good but the check in take long time, the service not very good.the location is good near from the metro and near taxi parking the breakfast was goodthe room was small

Facility and location of hotel are good considering the value & price. However, they have serious issues in hotel operation and service for customers. I asked the staff to change a room after I found my assigned room's air conditioner was not working in peak season of summer in Aug but the reception staff suggested to stay there because they felt the room was not hot - Everybody feels the different temperature. Who can endure no air conditioner in peak summer ?After my appeal, they changed the room at the end but it was not the end of poor operation. They were irritated when I found there was no small table in the room and asked it (I saw it in my before changed room where air conditioner was broken). They should have apologized politely not to prepare a room. Also I had to re-register my room key almost everyday because they did not renew my stays during my almost one week of stay in this same hotel. Serious issue for no professionalism of staff and no service mind for customers.

Descided after my last visit to choose the neighbour hotel due to limited breakfast and condition of hotel rooms. I got an room upgrade with view over Paris (Eiffeltower, even if no so close).Helpfull staff, clean rooms and it has a bar on the ground floor. Breakfast is served in two locations (on ground floor), be aware that it is limited in one place, so if you have brekfast included check to choos the correct location.

Hotel is well situated for La defense and for dinner in the evening you are a short walk across the bridge to Neuilly, with its bars and restaurants. The rooms are basic but clean and well laid out. A very good breakfast with lots of choice. The staff and generally friendly and helpful.

Little space to stow personal belongings. Very poor restaurants. Need for a deposit to use the room telephone unacceptable. Empty minibar. Relatively good service. No justification for a 4 star hotel.