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Novotel Toronto North York Hotel 3.5 stars

Customer review rating 4.2/5 7,088 reviews

ALLSAFE approved hotel

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Novotel Toronto North York
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+ 12 Services

Hotel extras

  • Web corner and free WIFI in the entire hotel.

  • Hot breakfast buffet, relaxed modern dining

  • Modern fitness center, sauna, heated pool

  • Choice of versatile event meeting spaces for your next event

  • 2 minutes to subway, 25-minute ride downtown

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Golf course 18 holes (nearby) Paying
  • Outdoor tennis court (nearby) Paying
  • Jogging track
Catering
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Toronto North York

3 Park Home Avenue
North York
M2N 6L3 toronto
canada

Tel: +14167332929

Fax: (+1)4167333403

Check-in from 15h00

Check out up to 12h00

  • TORONTO TRANSIT COMMISSION :  YONGE NORTH YORK CENTR

  • NORTH YORK CENTRE :  YONGE NORTH YORK CENTR

  • By plane

    TORONTO ISLAND AIRPORT At 27.36km / 17 miles

  • By plane

    TORONTO PEARSON At 22.53km / 14 miles

  • By car

    EXIT NO.369 (HWY 401) At 2km / 1.25 miles

  • By train

    UNION STATION At 16km / 9.94 miles

GPS :43.769185, -79.413065

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

TRIO RESTAURANT - Closed.

Type of cuisine: International

Trio at Novotel a sophisticated environment with music, sleek modern furnishings & urban decor. Trio is about more than just taste, it's about experience. Relax and enjoy great food, with international wines artfully combined to delight the palate

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

TRIO BAR

Trio Bar offers a wide variety of drinks, from beer and wine to cocktails. Great atmosphere, good food and great drinks are what makes Trio Bar stand out.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 260

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Novotel Toronto North York

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,088 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,111 reviews

Nice

Customer review rating 4.5/5

Doug Couples - 21/07/2021 Confirmed reviews ALL

In a pandemic situation, I was very comfortable with your approach to handling guests in these trying times.

Dear Doug M., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

Good location. Nearby parking. Comfortable and clean.

Customer review rating 4.5/5

Tracy Solo - 18/07/2021 Confirmed reviews ALL

The bed was comfortable and the room and bathroom well-cleaned. Easy and fast check-in and check-out.

Dear Tracy F., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

Solid expérience

Customer review rating 4.5/5

F Friends - 17/07/2021 Confirmed reviews ALL

Room was clean, AC was working (didn't last time but thankfully I was moved to another room), front desk was friendly.

Dear Fani H., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

Clean. Nice neighbourhood

Customer review rating 5.0/5

Diane D. Couples - 17/07/2021 Confirmed reviews ALL

Good location in the city for our purpose, and we dealt with Friendly staff.

Dear Diane D., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

Well located

Customer review rating 3.5/5

Regular V. Families - 16/07/2021 Confirmed reviews ALL

Well located for my family visit

Dear Jacob M., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

Good location but need improvements in wifi and ventilation

Customer review rating 3.0/5

Suhan K. Couples - 15/07/2021 Confirmed reviews ALL

Very practical location in midst of all locations in north york. Ventilation is very limited so I had to keep hallway doors open to get some fresh air. Internet is not smooth resulting in unstable streaming. Door cards always got disconnected resulting me going up and down to the short staffed front desk a few times.

Dear Suhan K., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto North York. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Thank you so much for your feedback about the WIFI and ventilation, I will share it with our maintenance team in order to prevent those issues in future. Thank you once again for supporting Hospitality industry in these difficult times. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York
Customer review rating 3.5/5

Sheldon K. Families - 15/07/2021 Confirmed reviews ALL

We were disappointed that our bathroom didn't have night night. We had to leave the bathroom Florissant lights on overnight so that we could get to the washroom. The doors were glass and the light from the washroom made it difficult for me to sleep.

Dear Sheldon K., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I am so sorry about the night light in bathroom, I will pass it to our maintenance team to follow up. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

good stay, furniture wear and tear but mostly functional

Customer review rating 3.5/5

Anonymous Couples - 14/07/2021 Confirmed reviews ALL

Mostly good. Some stuff had wear and tear and had rust/broken parts. For example, the shower booth door did not completely close so every time we took a shower it got a little floody. Toilet lever was also slightly broken, we had to adjust it every time we used it so that the water didn't keep flushing down. Some of furniture had wear and tear. They were still functional though and the place was clean.

Dear Jeemin K., We very much appreciate your comments regarding your recent stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback, even you had mentioned the area for improvement. I will share your comments with our maintenance team in order to fix it. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your understanding and cooperation in this difficult for hospitality industry time Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

Great stay

Customer review rating 4.0/5

Scott T. Solo - 13/07/2021 Confirmed reviews ALL

Very happy with my overall stay. Friendly and helpful staff. My room was clean. The price was a little high but keep in mind what you are paying for is what you are getting. Definitely would stay here again.

Dear Scott T., We very much appreciate your comments regarding your recent stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

"Well located"

Customer review rating 4.5/5

Michelle W. F. Families - 13/07/2021 Confirmed reviews ALL

The experience at the Novotel has been the best time in the longest. All the staff were so nice, kind and patient. The attachment to STarbucks was great for Breakfast. Wonderful bed and shower; Loved it all!

Dear David w., We very much appreciate your comments regarding your recent stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. looking forward to welcome you back in the nearest future. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

Well located, good stay but the underground parking is very small laneway and winding road.

Customer review rating 4.5/5

Diane W. Solo - 12/07/2021 Confirmed reviews ALL

Everything went well however no room service or even restaurant for takeout but at least there are lots around the hotel. Also the only complaint I have is I had to pay for parking and that parking lot is scary, you have to drive down or up this small winding road and I am an experienced driver and was nervous. Other than that the room was great, the shower and the king size bed so comfortable, lovely superior king size room on a high floor and the staff was excellent, so helpful and courteous, they make your stay very special.

Dear Diane W., We very much appreciate your comments regarding your recent stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your concerns about the parking, unfortunately it belongs to North York center we attached to and we just renting space from them for our guests. But I will share you r comments with parking authorities in the North York Center. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

good location

Customer review rating 2.5/5

Paul B. Families - 12/07/2021 Confirmed reviews ALL

Staff was very friendly and helpful. Room was adequate but dated. Carpets needed cleaning, furniture needs visual repairs. Staff was always there to help with any room necessities as there was not daily cleaning. Shower was fine. Bed was comfy. I got what I paid for during these covid times. All hotel services were closed. I found the lobby dark and dreary but that could have been also made worse due to the cloudy days. Hotel was not busy so it was easy getting in and out of the parking lot and location is great if you need to be in that area.

Dear Paul B., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto North York. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Thank you for sharing king words about our team and for supporting hospitality industry in this difficult time. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

Well located

Customer review rating 3.5/5

Olivia Couples - 11/07/2021 Confirmed reviews ALL

Everything was great but the room could have been cleaner. The shower and bathroom sink were a little grimy with built-up mildew in the shower

Dear Rachel M., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback, especially in this challenging times. I will share your comments with our housekeeping team in order to improve cleanliness of the room. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for supporting hospitality industry and looking forward to welcome you back with us in the nearest future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

Easy access to major highways. Comfortable room.

Customer review rating 4.0/5

Quarantine S. Families - 06/07/2021 Confirmed reviews ALL

Used for quarantine. Good room.

Dear Glenn F., We very much appreciate your comments regarding your s. at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41…

Good stay, will be returning.

Customer review rating 5.0/5

Manon Business - 05/07/2021 Confirmed reviews ALL

Courteous reception and efficient. The room and bedding was clean and the bed was comfortable. I had a restful sleep. I also enjoyed their toiletry products. They give two bottles of water witch is great when you're on the run in the morning.

Dear Marie Louise Manon N., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41…

Well located for my visit to family!

Customer review rating 3.5/5

Anonymous Families - 02/07/2021 Confirmed reviews ALL

Very obliging and helpful front desk clerk. Room was large and clean, other than the dirty finger prints on the back of the bathroom door which I didn’t notice until getting ready for bed. The AC could be better as it was quite warm in the room, despite having it turned up.

Dear Dorothy J., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback especially in this challenging times. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for mentioning cleanliness issue in the bathroom door. I will follow up with housekeeping team to prevent it from happening in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely and best regards, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41…

Nice facility, unwelcoming staff

Customer review rating 2.5/5

Jm Business - 01/07/2021 Confirmed reviews ALL

I would have enjoyed my one night stay at this hotel, however the check-in personnel did not explain the protocols and procedures for other guests visiting and my client for business was denied entry and given a hard time by the front desk clerk. When I interacted with this person they were very rude and tried saying that they explained this at check-in with me but none of that was mentioned or presented in the waiver. This very upsetting and embarrassing for my representation and business meeting for the evening. We sought a friendlier establishment that welcomed guests but I still stayed the night paid for. Overall very disappointing.

Dear Jonathan M., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto North York. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Thank you for understanding the importance of the COVID-19 prevention practices we have in place to secure our guests and staff health and well-being in the face of current Pandemic. I am sorry it wasn't explained properly to you, but appreciate you taking a part in maintaining out hotel as a safe environment for our customers. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Best regards, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi…

BUSINESS RRIP

TripAdvisor rating 4.0/5

M1112PRjamesh Business - 19/12/2019 TripAdvisor review

the room was very nice, it was noted that a night light is now standard in the washroom the restaurant was very good the hotel is conveniently located next to the toronto library, some shopping and the underground transit

Thanks for your comments, always said that one of our key benefits is our location... in the middle of North York, off Yonge Street and close to all amenities, plus on top of the TTC Subway, with a direct link to downtown. Cheers, Michael.

Great as always

TripAdvisor rating 5.0/5

802ericw Family - 18/12/2019 TripAdvisor review

It is always a great at this hotel. Near everything I to be near. Subway downstairs, great food in all directions. Early check in. Late checkout. Pet friendly. with park across the street. Couldn't ask for more.

Wow, love it, thanks for your very nice, positive review... you have said it all for me. Thank you, Michael.

Disappointing

TripAdvisor rating 3.0/5

CDAARTS Couples - 14/12/2019 TripAdvisor review

Conveniently located near the Meridian Art Centre. Access to subway during the day. Sadly nothing French here beside the name and some of the decor, rooms are extremely small and minimalist. No TV5 available, most américain hotel in Toronto have it.

Thanks for your feedback, I will follow up, not sure why we do not offer TV5, however also have to admit this is the first request for a French channel I can remember. I will look into it. Thanks again, Michael.

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