Novotel Toronto North York 3.5 stars

Customer review rating (ALL Rating) 3.8/5 1,379 reviews

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3 Park Home Avenue, North York, M2N 6L3 TORONTO, Canada

Description

Hotel extras

  • Secure paid underground parking garage with a 6.1ft/1.8m height clearance. EV charging station

  • Book meeting spaces for any occasion. Email dos@novotelnorthyork.com

  • Direct indoor access to Toronto's subway-North York Centre stop

  • Executive rooms only designated as pet friendly rooms. Must be notified in advanced/Fees Apply

  • 15 km to downtown Toronto, and 20 km to YYZ Pearson International Airport

Our accommodation(s)

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Hotel location

Novotel Toronto North York

3 Park Home Avenue, North York
M2N 6L3 TORONTO
Canada

GPS:43.769185, -79.413065

Telephone
Fax +1 416-733-3403

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TRIO RESTAURANT

Trio at Novotel a sophisticated environment with music, sleek modern furnishings & urban decor. Trio is about more than just taste, it's about experience. Relax and enjoy great food, with international wines artfully combined to delight the palate

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  1,379 reviews

TripAdvisor Rating  3.5/5  1,259 reviews

Functional Stay

TripAdvisor rating 3.0/5

YYCGent Business - TripAdvisor review

I stayed at this hotel for two nights. Check in was a breeze. My room was very clean, quiet and nicely decorated. A few reasons for my three star rating: - The quality of the pillows and towels. The pillows were all very lumpy and made my sleep uncomfortable. The towels are of poor quality and not very soft. - The room temperature was inaccurate. Despite being set at 16.5 c, the room remained warm through the day and night. It seems like a pretty old system. Service was fine - inconstant greetings, but that’s okay. Overall a decent stay.

Great Stay

Customer review rating 5.0/5

Jason Business - Confirmed reviews ALL

I enjoyed the time that I spent at the hotel. The staff was friendly and very helpful.

Dear Jason, Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed your stay at Novotel Toronto North York. It’s especially rewarding to know that our friendly and helpful staff contributed to making your time with us enjoyable. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay. Please don’t hesitate to reach out if there’s anything we can do to make your next visit even better. Warm regards, Michael Evans Assistant Front Office Manager Novotel Toronto North York

Great staff

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Room was great, location is excellent, but I keep coming back for the people. Everyone at the hotel is friendly and welcoming. It’s my home away from home when I’m in Toronto

Dear Valued Member, Thank you for taking the time to share such wonderful feedback about your recent stay with us. We are delighted to hear that you enjoyed your room, our convenient location, and especially the warm and friendly service from our team. It’s truly heartening to know that we could make you feel at home while in Toronto. Adam and our restaurant team will be thrilled to hear your kind words—they work hard to ensure every guest feels welcome and well cared for. We look forward to the pleasure of welcoming you back on your next visit. Your continued loyalty means the world to us! Best regards, Michael Evans Assistant Front Office Manager Novotel Toronto North York

Well located , good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

quick in and out , room was fine, bed was great!, door to safe bangs into room door upon entering though...couldn't get safe door to closed to avoid collision

Dear Valued Guest, Thank you for sharing your feedback about your recent stay with us. I'm glad to hear you enjoyed the bed and found the room comfortable for your quick visit. I apologize for the inconvenience caused by the safe’s placement and the difficulty in closing it. Your comments are very helpful, and I’ll share this with our team to explore adjustments to enhance room functionality and guest comfort. We appreciate your feedback and hope to welcome you back to Novotel Toronto North York for an even smoother experience in the future. Best regards, Michael Evans Assistant Front Office Manager Novotel Toronto North York

Good location but the room was underwhelming

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Hotel was well-located and perfect for the event I was working. However, I found it bizarre that the breakfast buffet wasn't free given the sheer amount of restaurants and food options present around the establishment. The room itself was fine, but we had a view into office buildings and thus could barely allow for natural light into the room or else we would be giving up privacy. The bed was okay but the pillows weren't the most comfortable. The shower sucked and the towels were all extremely coarse and made it uncomfortable to dry myself with.

Dear Valued Guest, Thank you for taking the time to share your detailed feedback regarding your recent stay with us. I'm pleased to hear that our convenient location suited your event needs and provided a good base for your visit. I understand your disappointment regarding the breakfast buffet and your preference for complimentary options. While we aim to provide a high-quality breakfast experience, your comments help us better evaluate guest expectations. I’m sorry to learn that your room view, and privacy concerns impacted your enjoyment of natural light. I also apologize for the discomfort you experienced with the bedding, shower, and towels. These are certainly not the standards we strive for, and your insights will be shared with our team to ensure we can improve these aspects for future guests. Your feedback is invaluable in helping us enhance the overall guest experience, and I hope we have the opportunity to welcome you back for a stay that exceeds your expectations. Warm regards, Michael Evans Assistant Front Office Manager Novotel Toronto North York

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Other web-users rate our hotel

  • 903 reviews 8.8/10 Location
  • 1,305 reviews 5.6/10 Room
  • 978 reviews 7.6/10 Service
  • 24 reviews 7/10 WiFi
  • 526 reviews 6.1/10 Cleanliness
  • 186 reviews 6.9/10 Breakfast
  • 181 reviews 8.1/10 Food
  • 156 reviews 1.1/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.