Novotel Toronto North York 3.5 stars

Customer review rating (ALL Rating) 3.9/5 677 reviews

3 Park Home Avenue, North York, M2N 6L3 TORONTO, Canada

Hotel extras

  • Web corner and free WIFI in the entire hotel.

  • Housekeeping service every other day.

  • Direct indoor access to Toronto's subway-North York Centre stop

  • Executive rooms only designated as pet friendly rooms. Must be notified in advanced/Fees Apply

  • 15 km to downtown Toronto, and 20 km to YYZ Pearson International Airport

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. Pet Friendly rooms available in Executive Rooms only, cleaning fees apply.

Hotel location

Novotel Toronto North York

3 Park Home Avenue, North York
M2N 6L3 TORONTO
Canada

GPS:43.769185, -79.413065

Telephone
Fax +1 416-733-3403

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

TRIO RESTAURANT

Trio at Novotel a sophisticated environment with music, sleek modern furnishings & urban decor. Trio is about more than just taste, it's about experience. Relax and enjoy great food, with international wines artfully combined to delight the palate

Take advantage of our Flight + Hotel offers

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  677 reviews

TripAdvisor Rating  3.5/5  1,202 reviews

Great location but rooms need updating

TripAdvisor rating 3.0/5

Patricia V TripAdvisor review

The location of this hotel is great and the staff are friendly, however the rooms are old and would benefit from being updated. The elevators were also extremely slow and the hallway smelled of smoke. We had paid for hotel parking but when we were leaving the parking garage, we were charged again at the gate. Overall not the best experience.

Good stay

Customer review rating 4.0/5

Kerry Families - Confirmed reviews ALL

Our visit was very short, but the staff was very friendly and helpful.

Dear Kerry S., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel North York

Great stay

Customer review rating 4.5/5

Adam Solo - Confirmed reviews ALL

Awesome experience, room a little outdated but all and all a great time. Service was top notch and friendly, great location and restaurant. Would have been nice if the pool was open.

Dear Adam A., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel North York

very well located for what I needed

Customer review rating 3.0/5

Chris Business - Confirmed reviews ALL

Service staff were great. However, the room was not very clean (bathroom French doors were gross, there were used cleanex at the base of the bed, hair in the shower and on the bathroom wall, water leaked from the shower due to a broken door seal, hall smelt very smoky - 17th floor).

Dear Christian L., Thank you for taking the time to tell us about your experience at the Novotel Toronto North York. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel North York

Customer review rating 5.0/5

Gerald G. Business - Confirmed reviews ALL

Great

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Other web-users rate our hotel

  • 691 reviews 8.9/10 Location
  • 961 reviews 5.5/10 Room
  • 702 reviews 7.2/10 Service
  • 34 reviews 2.2/10 WiFi
  • 442 reviews 5.4/10 Cleanliness
  • 131 reviews 6.3/10 Breakfast
  • 68 reviews 1.6/10 Pool

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