Novotel Toronto North York

Novotel Toronto North York 3.5 stars

Customer review rating (ALL Rating) 4.1/5 354 reviews

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Hotel extras

  • Web corner and free WIFI in the entire hotel.

  • Hot breakfast buffet, relaxed modern dining

  • Modern fitness center, sauna, heated pool

  • Choice of versatile event meeting spaces for your next event

  • 2 minutes to subway, 25-minute ride downtown

ALLSAFE approved hotel

Hotel location

Novotel Toronto North York

3 Park Home Avenue, North York
M2N 6L3 TORONTO
Canada

GPS:43.769185, -79.413065

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

TRIO RESTAURANT

Trio at Novotel a sophisticated environment with music, sleek modern furnishings & urban decor. Trio is about more than just taste, it's about experience. Relax and enjoy great food, with international wines artfully combined to delight the palate

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  354 reviews

TripAdvisor Rating  3.5/5  1,168 reviews

Easy, quiet and clean. Helpful front desk.

TripAdvisor rating 5.0/5

Navigate56442521342 Solo travel - TripAdvisor review

Easy end to end experience. Quiet clean room. Helpful front desk staff, appreciated. Accessible to subway, walking distance to Starbucks, Aroma Cafe, nice restaurants and shopping. Whole Foods a 15 minute casual walk or 1 subway stop. Paid parking on site, reasonable for location, yet preferred to have complimentary parking or a reduced rate.

Loved the location, convenience, and staff

TripAdvisor rating 5.0/5

JRB1138 Couples - TripAdvisor review

Our first visit to Toronto, and the Novotel made it great: So convenient to great food, the subway, parks to explore, and a gorgeous public library! The staff was friendly and could not have been more helpful.

An average hotel….

TripAdvisor rating 3.0/5

Aishamoosa Families - TripAdvisor review

We stayed at Novotel North York when we came to Toronto for a few days. The check in was pleasant but there is no one at all to take your luggage to the room. The room itself was clean, nice hot water but a little on the small side and slightly dark too. However, it had all of the amenities despite its size. If you want to travel into Toronto to see the sights then this is affordable and the hotel is connected to the subway. However, it will take you over half an hour to get to places like the CN tower. The hotel is close to many fast food places and in that way it is good. On our final day we asked if we could use tje scales to weigh our suitcases. The staff at the front desk could not locate them because a second guest had used them for over a day- they told us we can wheel our luggage all the way to the gym to weigh. We felt this was rather poor and when we questioned it, the front desk were rather rude. This hotel served its purpose, but I would not stay here again. It is very average and is only reasonable for one or two nights.

Got locked out of room despite paying in advance for late check out.

TripAdvisor rating 3.0/5

Richardglobaltravels Business - TripAdvisor review

The hotel is near a lot of things like restaurants, shopping and public transport, and I would have given it an ok review except that I got locked out of my room after 12 noon even though I prepaid directly on the Novotel site for late check out and reminded the staff on check in that I would leave in the later afternoon. As a Novotel/Accor Silver member I am used to late check-outs around the world and this was the first time this happened. Then when I complained they asked me for ID which I locked in the safe as is my usual global practice. Luckily I had an old picture ID in my wallet that I carried to do some banking in case I was asked...Novotel/Accor should investigate the management and staffing of this place. It brings down the Novotel/Accor name compared to global standards I am very familiar with.

Dear Richard Global Travels, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Please accept my sincere apologies for your experience at the hotel during your stay with us, it is not good reflection on us but I can assure you that it is not common practice and I have discussed your feedback with the team and managers concerned to ensure we maintain our high service standards and ensure our guests experience is enhanced. Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the Novotel Toronto North York Hotel. Warm regards, Sanampreet Bhinder Front Office Manager

Toronto Novotel

TripAdvisor rating 5.0/5

V1181CJanthonyn Business - TripAdvisor review

Soooo happy they let check in early after 18 flight.Front desks staff empathy was Amazing,stayed on 19 floors ( had a balcony) l think only 2 suites have balcony) beautiful room,spotless ,Wonderful buffet breakfast $22,95 all you can eat’ really fresh food,thankyou thankyou thankyou

Dear Valued Guest, Thank you for your kind review and I am very honored that you have chosen Novotel Toronto North York Hotel for your stay. We strive in providing a memorable stay for all of our guests and I am delighted to hear that we were able to exceed your expectations. Kindly know that I will share your wonderful comments with the team. Thank you again for being our guests and we look forward to welcoming you back for another memorable stay in the future. Warm regards, Sanampreet Bhinder Front Office Manager

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Other web-users rate our hotel

  • 491 reviews 8.9/10 Location
  • 660 reviews 5.6/10 Room
  • 468 reviews 7.5/10 Service
  • 28 reviews 2.6/10 WiFi
  • 315 reviews 5.8/10 Cleanliness
  • 136 reviews 4.4/10 Value
  • 79 reviews 5/10 Breakfast

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