Hotel Mercure Paris Centre Gare Montparnasse bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 2.630 ulasan

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Hotel Mercure Paris Centre Gare Montparnasse - Image 1
Hotel Mercure Paris Centre Gare Montparnasse - Image 2
Hotel Mercure Paris Centre Gare Montparnasse - Image 3
Hotel Mercure Paris Centre Gare Montparnasse - Image 4
20 rue de la Gaité, 75014 PARIS, Prancis

Deskripsi

Keistimewaan hotel

  • Sarapan siang lezat pada hari Minggu

  • Di kaki Menara Montparnasse, hanya 150 meter dari metro jalur 4, 6, 12, dan 13

  • Persinggahan yang ideal untuk menjangkau 7 lokasi Olimpiade di Paris dan Stade de France

  • 3 ruang pertemuan yang modern dan bertingkat

  • Kamar kelas satu + teras/balkon, pemandangan (Menara Eiffel, Sacré​Cœur, dll.)

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Lokasi hotel

Hotel Mercure Paris Centre Gare Montparnasse

20 rue de la Gaité
75014 PARIS
Prancis

GPS:48.839752, 2.323791

Telepon
Fax +33 1 43 35 78 00

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

L'Agité de la Gaité

Kunjungi restoran bistro sekaligus bar kami: L'Agité de la Gaité. Bersantailah di tempat yang ramah dan nyaman, di mana Anda dapat mencicipi hidangan khas Prancis yang disiapkan secara saksama untuk memanjakan Anda.

Pesan

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  2.630 ulasan

Peringkat TripAdvisor  4.0/5  1.869 ulasan

NOT A 4 STAR...NOT EVEN A 3 STAR: DO NOT GO

Catatan Tripadvisor 2.0/5

630ericb Ulasan TripAdvisor tersertifikasi

NOT A 4 STAR...NOT EVEN A 3 STAR: DO NOT GO The hotel room was stuffy with a lot of dust, the chairs were stained, so was the carpet. The towels are worn out and have yellow stains. The noise insulation is absent. The headboard of the bed is stained as well. I have photos upon request if a manager ever see this and dare to contact me. Glad we booked just one night

Dear Eric, I am truly sorry to read your disappointment. The experience you describe does not reflect at all the quality of service we tend to offer. I would be happy to get in touch with you, look at the pictures, and try to understand what happened. Could you please contact me at the following address: cm.rs.accor@gmail.com ? Thank you in advance for your help, and, in the name of the team, I apologize. I hope to read from you soon. Regards, Andrea - Communication Manager

Take This Hotel To Be Action Based.

Catatan Tripadvisor 3.0/5

Zoom_Gotti Ulasan TripAdvisor tersertifikasi

Right smack dab in the middle of things. Rooms vary. I had a king with a quiet garden area view. Hotel seems geared to the millennial set. If you don't check-in on line, head to the bar for help. Breakfast available as well as bar food. Water refill stations on floors. They'll sell you an empty bottle if you forget yours. Steps from Gare Montparnasse. More restaurants than you can dine at in a week. Walk to the catacombs. RER to both airports nearby. Luxembourg Gardens just a 15 minute walk across Montparnasse Blvd.

Thank you for taking the time to share your thoughts and insights about your stay and our location! I am glad to see that you enjoyed your stay in Paris! Being in charge of customer experience, I'd be happy to chat with you to understand what could be improved to aim for a 5-star review next time. Could you please get back to me by email (here is my address: cm.rs.accor@gmail.com)? Thank you in advance. All the best, Andrea - Communication Manager

Helpful staff, great hotel.

Catatan Tripadvisor 5.0/5

Alex P Ulasan TripAdvisor tersertifikasi

The no.1 stand-out quality of the hotel was its staff. No other hotel has come close for their resourcefulness, empathy, kindness and joviality. There are lovely touches here and you feel they are genuine, not just pandering to the zeitgeist. The key-cards and door hangers are wooden not plastic. There is no machine selling bottles of drinks. Instead there is a free water cooler on every floor and reusable bottles available at reception. The room was spotless, spacious and comfortable. I'm a disabled person it was great to be in a specially adapted "accessible" room which didn't feel like an old-people's home or a hospital clinic. The bathroom was safe and easy to manoeuvre around, in fact the whole hotel was. There seems to be a whole floor for disabled guests with an extra wide corridor. When my electric wheelchair broke, they rallied round with help and the hotel handiman Alexi was fantastic in mending it. The location is great for the train station. The road is filled with Asian restaurants and French bistros are only a few hundred meters away. Families with children be aware that one end of the street has several "Adult" venues. I recommend entering from the other direction. IMPORTANT: The other Mercure in Montparnasse has exactly the same name on google earth and on several booking sites. Take care you arrive to the one on rue de la Gaite!

Thank you so much for this great review, Alex! Your words mean the world to us. Your satisfaction is our #1 priority. I am delighted that you had such a good time here with us. We hope to get the chance to host you again someday. Wishing you all the best, Andrea - Communication Manager

Disappointing Stay

Catatan Tripadvisor 1.0/5

Maja K Ulasan TripAdvisor tersertifikasi

My stay at Mercure Paris Gare Montparnasse was disappointing. The cleanliness of the rooms left much to be desired, the staff were unfriendly and unhelpful, and the food was of poor quality. The pictures online were misleading, painting a far better picture than the reality of the hotel. Overall, I would not recommend staying here.

Dear Maja, I am sorry that your stay was not up to your expectations. I can't seem to find your booking in our system. Could you please email me your booking information so that we can trace what happened and understand better the source of the issue (here is my address: cm.rs.accor@gmail.com)? Looking forward to hearing from you. We wish you all the best, Andrea - Communication Manager

Rude, unhelpful staff. Deposit not returned after two months.

Catatan Tripadvisor 1.0/5

julia00may Ulasan TripAdvisor tersertifikasi

Staff were incredibly rude and unhelpful. In addition I still haven't got my deposit back after two months and repeated calls and e-mails from my company and the travel agency I booked through. Also the rooms and small for the price you pay. I definitely wouldn't go there again.

Dear Julia, I am sorry to read your disappointment. We have been trying to find your e-mails but we haven't received anything and we struggle to find your booking informations in our system. Could you please e-mail me at the following address: cm.rs.accor@gmail.com ? Thank you in advance. Sincerely, Andrea - Communication Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.031 ulasan 9.6/10 Lokasi
  • 1.272 ulasan 6.9/10 Kamar
  • 1.301 ulasan 8.6/10 Pelayanan
  • 15 ulasan 7.1/10 Internet
  • 695 ulasan 7/10 Kenyamanan
  • 514 ulasan 8.5/10 Sarapan
  • 407 ulasan 6.8/10 Kebersihan

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