Novotel Madrid City Las Ventas 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 1,160 أراء

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Novotel Madrid City Las Ventas - Image 1
Novotel Madrid City Las Ventas - Image 2
Novotel Madrid City Las Ventas - Image 3
Novotel Madrid City Las Ventas - Image 4
Albacete 1, Esquina avenida de badajoz, 28027 MADRID, إسبانيا

الوصف

خدمات الفندق الإضافية

  • Direct bus to Puerta del Sol and 9 minutes walk to the Metro

  • Family rooms (2 free children up to 16 years old)

  • Free minibar in the Executive Room if you book on our website

  • Pool open from May 15 to September 15

  • Pets welcome, reservation required prior to arrival

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موقع الفندق

Novotel Madrid City Las Ventas

Albacete 1, Esquina avenida de badajoz
28027 MADRID
إسبانيا

نظام تحديد المواقع العالمي (GPS):40.441433, -3.657524

الهاتف
فاكس +34 917 24 76 10

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

RESTAURANTE INSOLITO

Its exquisite Mediterranean-Oriental fusion cuisine with fresh ingredients is complemented by amazing views from the terrace. Relax with a signature cocktail in the bar area, watching TV matches.

احجز

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  1,160 أراء

تقييم TripAdvisor  4.3/5  194 أراء

2025 شهادة تميّز

Mixed feelings

ملاحظة Tripadvisor 3.0/5

yhismail تقييم TripAdvisor المعتمد

Quite a decent hotel, very very far from the busy area which is Gran Via and surrounds....stay here only if you can't afford another hotel in a busy area or if you are in Madrid for a specific reason. Transport to and from the main area very expensive for a family of 5 as smaller taxi's don't take more than 4 passengers. Rather use the extra taxi fare that you would pay, for a hotel in a better area. Another thing I found annoying is there is no porter to help with luggage. Requested a cup to the room, receptionist suggested we collect ourself in order not to be charged. In my years of travelling, haven't experienced service like this. Not sure if it's just a 'Europe thing' ?

Nice Room and an Excellent Restaurant

ملاحظة Tripadvisor 5.0/5

Joseph-2000-2000 تقييم TripAdvisor المعتمد

This hotel is located in a quieter area of Madrid. It has an excellent restaurant having a lot of dishes prepared on charcoal: I liked the food very much. I got a very nice room with a very good view. The staff was very helpful when I was in need.

Appalling response to urgent lost-passport situation

ملاحظة Tripadvisor 1.0/5

tintina2001 تقييم TripAdvisor المعتمد

We accidentally left a passport bag (4 passports + 2 U.S. green cards) in the locker. We called ~50 times—no answer. When we reached the front desk, they said only the housekeeping manager could handle lost items and refused to assist, despite us providing a designated local contact with ID who was already en route. We explained that our family—including two young children—would be stranded without these documents. Still no action. Only after threatening to involve the police did the hotel retrieve the bag. This was a clear failure of duty of care, basic responsiveness, and common sense. Travelers should expect timely, compassionate help in emergencies; we received the opposite.

Disappointed

ملاحظة Tripadvisor 2.0/5

GlobeTrotting452995 تقييم TripAdvisor المعتمد

Kept getting locked out of my room, 3 trips back/forth to refresh the key. The hotel itself lacks character. Pool was busy and not smoke-free. It’s far from a metro connection or sights of interest.

Underwhelming and disappointing

ملاحظة Tripadvisor 2.0/5

NZTraveller20 تقييم TripAdvisor المعتمد

Completely underwhelmed by our stay at this hotel. It's advertised as Novotel but it's actually Ibis on the first couple of floors and Novotel above but with combined facilities. The check in is bizarre with no desk meaning if the staff don't welcome you, which they don't, you are just left standing. Our credit card was taken on check in but we couldn't charge anything back to our room. We still don't understand why. We had one meal here only and we completely ignored waiting for a menu even though we'd had a couple of drinks on the outside terrace during the afternoon. The average meal arrived but we had to ask for cutlery. If you are an Accor customer that appreciates a Novotel standard then don't stay here. Its only saving grace was that the room was comfortable and the air conditioning and shower worked well. Also, if you're here as a tourist, this hotel is 30 minutes away from the main attractions by bus and there are no decent restaurant options around the hotel to eat at.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 670 أراء 7.4/10 الموقع
  • 905 أراء 7.8/10 الغرفة
  • 1,273 أراء 9.3/10 الخدمة
  • 23 أراء 9.3/10 إنترنت
  • 663 أراء 8.9/10 الإفطار
  • 428 أراء 7.6/10 المطاعم
  • 423 أراء 8.6/10 مستوى النظافة
  • 273 أراء 8/10 وسائل الراحة

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تنظيم النظام الداخلي

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.