Novotel Madrid City Las Ventas 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 1,198 أراء

Novotel Madrid  City Las Ventas - Image 1
Novotel Madrid  City Las Ventas - Image 2
Novotel Madrid  City Las Ventas - Image 3
Novotel Madrid  City Las Ventas - Image 4

الوصف

خدمات الفندق الإضافية

  • Direct bus to Puerta del Sol and 9 minutes walk to the Metro

  • Family rooms (2 free children up to 16 years old)

  • Free minibar in the Executive Room if you book on our website

  • Pool open from May 15 to September 15

  • Pets welcome, reservation required prior to arrival

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موقع الفندق

Novotel Madrid City Las Ventas

Albacete 1, Esquina avenida de badajoz
28027 MADRID
إسبانيا

نظام تحديد المواقع العالمي (GPS):40.441433, -3.657524

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

RESTAURANTE INSOLITO

Its exquisite Mediterranean-Oriental fusion cuisine with fresh ingredients is complemented by amazing views from the terrace. Relax with a signature cocktail in the bar area, watching TV matches.

احجز

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  1,198 أراء

تقييم TripAdvisor  4.3/5  193 أراء

2025 شهادة تميّز

Nice Room and an Excellent Restaurant

ملاحظة Tripadvisor 5.0/5

Joseph-2000-2000 تقييم TripAdvisor المعتمد

This hotel is located in a quieter area of Madrid. It has an excellent restaurant having a lot of dishes prepared on charcoal: I liked the food very much. I got a very nice room with a very good view. The staff was very helpful when I was in need.

Appalling response to urgent lost-passport situation

ملاحظة Tripadvisor 1.0/5

tintina2001 تقييم TripAdvisor المعتمد

We accidentally left a passport bag (4 passports + 2 U.S. green cards) in the locker. We called ~50 times—no answer. When we reached the front desk, they said only the housekeeping manager could handle lost items and refused to assist, despite us providing a designated local contact with ID who was already en route. We explained that our family—including two young children—would be stranded without these documents. Still no action. Only after threatening to involve the police did the hotel retrieve the bag. This was a clear failure of duty of care, basic responsiveness, and common sense. Travelers should expect timely, compassionate help in emergencies; we received the opposite.

Disappointed

ملاحظة Tripadvisor 2.0/5

GlobeTrotting452995 تقييم TripAdvisor المعتمد

Kept getting locked out of my room, 3 trips back/forth to refresh the key. The hotel itself lacks character. Pool was busy and not smoke-free. It’s far from a metro connection or sights of interest.

Underwhelming and disappointing

ملاحظة Tripadvisor 2.0/5

NZTraveller20 تقييم TripAdvisor المعتمد

Completely underwhelmed by our stay at this hotel. It's advertised as Novotel but it's actually Ibis on the first couple of floors and Novotel above but with combined facilities. The check in is bizarre with no desk meaning if the staff don't welcome you, which they don't, you are just left standing. Our credit card was taken on check in but we couldn't charge anything back to our room. We still don't understand why. We had one meal here only and we completely ignored waiting for a menu even though we'd had a couple of drinks on the outside terrace during the afternoon. The average meal arrived but we had to ask for cutlery. If you are an Accor customer that appreciates a Novotel standard then don't stay here. Its only saving grace was that the room was comfortable and the air conditioning and shower worked well. Also, if you're here as a tourist, this hotel is 30 minutes away from the main attractions by bus and there are no decent restaurant options around the hotel to eat at.

Great family friendly hotel

ملاحظة Tripadvisor 5.0/5

Simona T تقييم TripAdvisor المعتمد

We had a fantastic stay at Novotel Madrid City Las Ventas! The hotel is perfect for families—spacious, clean, and welcoming. The staff provided excellent service throughout our stay, always kind and ready to help. Our room was spotless and very comfortable, and the breakfast was exceptional—a great selection of fresh, tasty options that both adults and kids enjoyed. The atmosphere is relaxed and family-friendly, making it an ideal choice for anyone traveling with children.

بالاشتراك مع TripAdvisor

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  • 284 أراء 8.1/10 وسائل الراحة

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