Mercure Lille Centre Grand-Place Hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 1,458 أراء

نضمن لكأفضل سعر
Mercure Lille Centre Grand-Place Hotel - Image 1
Mercure Lille Centre Grand-Place Hotel - Image 2
Mercure Lille Centre Grand-Place Hotel - Image 3
Mercure Lille Centre Grand-Place Hotel - Image 4
2 boulevard Carnot, 59000 LILLE, France

الوصف

خدمات الفندق الإضافية

  • Boutique hotel in the heart of Lille.

  • Train stations within 10 minutes' walk.

  • Certified Green Key

  • "Cuisine Lounge": catering to make you feel at home.

  • Public parking lot (Opéra) near the hotel.

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Lille Centre Grand-Place Hotel

2 boulevard Carnot
59000 LILLE
France

نظام تحديد المواقع العالمي (GPS):50.638104, 3.065183

الهاتف
فاكس +33 3 20 14 71 48

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

Cuisine Lounge

Relax in our cozy, laid-back bar and choose from its selection of Mercure wines. Try our cocktails and gourmet wines, or share a charcuterie platter with friends. Our team is always there to greet you with a smile!

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  1,458 أراء

تقييم TripAdvisor  3.9/5  1,574 أراء

2024 شهادة تميّز

"Disgraceful — absolutely not recommended. The outside of the hotel has nothing to do with the inside. Don’t fall for it

ملاحظة Tripadvisor 1.0/5

h0llandgate تقييم TripAdvisor المعتمد

would like to formally submit a complaint regarding our stay at Mercure Lille Centre Grand-Place Hotel on April 12, 2025. Unfortunately, our experience fell far below the standards we expected from a hotel under the Accor Hotel Group. We booked two rooms for a total of €367, which turned out to be highly overpriced considering the condition and cleanliness of the hotel. Here are the main issues we encountered: Curtains with visible holes and cobwebs above them. Dusty wardrobes, clearly not cleaned in a long time. Toilet paper placed directly above the toilet brush, which is highly unhygienic. One of the rooms had only one towel for two guests, and the towel appeared to be previously used, with visible marks. Towels were old and worn out. No air conditioning, making the room uncomfortable. The main elevator was out of order, so we had to walk to 2 floor and than we had to walk to the and of the corridor to use the service elevator. The bathroom was not hygienic. After lying on the bed, I experienced itchiness on my face, and it turned out that a large number of feathers were coming out of the pillows or duvet—a clear sign of worn-out bedding. The windows/doors couldn’t be opened safely, and there were no insect screens, making ventilation difficult. The carpet was dirty and poorly maintained. We were a group of four, and this experience completely ruined our trip to Lille. What was supposed to be a relaxing and enjoyable city break turned into a frustrating and disappointing stay due to the poor state of the hotel and the lack of proper facilities.

Perfect location, furnishings do not match the building

ملاحظة Tripadvisor 4.0/5

pekao العائلات - تقييم TripAdvisor المعتمد

We stayed for one night as family of three adults in a suite on first floor. It is an elegant building with stain glass, high ceilings and grand staircase but decor and furnishings completely do not match 1930s era of the building and is modern Mercure. Through his mismatch they are missing an opportunity to create an amazing hotel. Now to the suite: it had weird layout, you enter straight to the living room with sofa bed which is central area to access both bathroom to the left hand side and bedroom to the right. Both living spaces are small while bathroom is large with bathtub and sink against the wall which makes the space completely empty. Also access to the balcony through French doors with great view is from the bathroom! If guest on the sofabed needs privacy, that will be disturbed as people in the bedroom must pass through the living space to go to the bathroom so it is not really functional. Normally in suites you have a corridor with access to the bathroom from both areas. Minibar had three soft drinks so not that generous. At the end of March, room was very cold and aircon did not make any difference. Sofa bed has only blanket and sheet which made for a freezing stay. Parking „Opera” is 2 min walk and is secure at 15 Euros per 24h. The young man on afternoon shift is informative and competent, the rest of the team not so. We arranged for late check out until just 1 pm extension as I am gold member but reception called the room after 12 to chase us out and I had to explain it again. We paid in full upon check in but upon check out, the other receptionist tried to charge me again… these are all unnecessary annoyances. It is worth staying there for the location vs value ratio but in warmer months to avoid freezing at night. I

Dear Guest, Thank you for your thoughtful feedback regarding your recent stay at Hôtel Mercure Lille Centre Grand-Place. We are delighted to hear that you appreciated our prime location and the building's elegant features. We understand your concerns regarding the decor and layout of the suite. Your comments about the mismatch between the furnishings and the building's character, as well as the suite's layout, have been noted. We will certainly take your insights into consideration for future enhancements. We apologize for the discomfort caused by the temperature in your room and the limited amenities in the minibar. Our aim is to provide a comfortable environment, and we regret that we fell short in this instance. Regarding the late check-out experience, we appreciate your loyalty as a gold member and apologize for the miscommunication from our reception team. We will ensure that our staff is reminded of the importance of accurate and respectful communication with our valued guests. Thank you once again for your review. We hope to welcome you back in the warmer months for a more pleasant experience. Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

Nicely situated in town

ملاحظة Tripadvisor 5.0/5

jeera27 تقييم TripAdvisor المعتمد

A one night stay with a coach tour. Very nice hotel, lovely and clean and the breakfast was delicious, especially the thick and creamy yogurt for the fruit. Easy to walk where I wanted to go, shopping centre 5 mins away. Looking forward to coming back in October with the same company.

Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our central location, as well as the cleanliness of our hotel and the quality of our breakfast offerings. It is always a pleasure to welcome guests who appreciate our services. We look forward to your return in October and hope to make your next stay equally delightful. Best regards, Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

Super location but needs work

ملاحظة Tripadvisor 4.0/5

dl202 Friends getaway - تقييم TripAdvisor المعتمد

This hotel is situated in a very ideal place and has lovely views over the city. The hospitality of the staff was excellent and nothing was too much trouble. Very clean and re-cleaned every day. Car park outside which is ideal. Room facilities need more attention though; no wardrobe, hanging space and double room very small. For a 4 star, the quality of the rooms does need to improve.

Dear Guest, Thank you for your kind words regarding our location and the hospitality of our staff. We are delighted to hear that you enjoyed the lovely views and found our hotel to be clean and well-maintained. We sincerely appreciate your feedback regarding the room facilities. Your comments about the space and amenities in our rooms will be taken into consideration as we continually strive to enhance our guests' experiences. We hope to welcome you back for an even more enjoyable stay in the future. Best regards, Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

Perfect location

ملاحظة Tripadvisor 5.0/5

Phil P Couples - تقييم TripAdvisor المعتمد

You cannot find a better location to stay when exploring the city as everything is within 10 minutes walk. Bed was comfortable, into downside was the shower head was very close to the wall so a longer one would be better. Room was warm even without the heating on.

Dear Phil, Thank you for your kind words regarding our prime location and comfortable beds. We appreciate your feedback about the shower head and room temperature, and your comments will be noted for future improvements. We look forward to welcoming you back for another pleasant stay. Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 623 أراء 9.7/10 الموقع
  • 879 أراء 5.8/10 الغرفة
  • 794 أراء 9.1/10 الخدمة
  • 7 أراء 6.8/10 إنترنت
  • 507 أراء 4.9/10 مستوى الراحة
  • 391 أراء 8/10 الإفطار
  • 213 أراء 6.3/10 مستوى النظافة
  • 187 أراء 5.4/10 وسائل الراحة

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

جميع فنادقنا في Lille

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.